Hotel Policies
Hotel Incidental and Authorization Policy
A $15 incidental deposit per night will be authorized on all credit and debit cards at the time of check-in to cover any incidental charges. The hotel reserves the right to authorize one night room and tax up to 48 hours prior to arrival.
Guest Registration
Minimum age restriction: Primary guest must be at least 21 years old to check in at Hyatt Place Nashville/Franklin/Cool Springs.
Pet Policy
Hyatt Place Nashville/Franklin/Cool Springs welcomes your furry friends. All dogs must be housebroken.
FEES:
For stays of 1 to 6 nights, the fee is $100, regardless of the duration ($100 total).
For stays exceeding 6 nights, there is an additional deep cleaning fee of $100 ($200 total).
For stays exceeding 30 nights, please contact the hotel.
WEIGHT LIMITS:
One dog: 50 lbs
Two dogs: 75 lbs combined
Smoking Policy
Hyatt Place Nashville/Franklin/Cool Springs is a nonsmoking property. Smoking in the rooms or tampering with the smoke detectors will result in a cleaning fee of $250 and continued noncompliance will result in dismissal from the property.