FAQs

Our hotel features boutique-style decor where every room has a sofa sleeper sitting area along with a mini fridge. The daily complimentary breakfast is also a guest favorite.

Our property is located near Round Rock’s historic downtown district which is well known for its World-Famous Round Rock Donuts. This area also features many historic buildings now housing restaurants and other such retail properties.

Our hotel is designed to make everyone feel at home. We welcome families with spacious rooms and convenient amenities, business travelers with modern workspaces and reliable Wi-Fi, and locals seeking a quick escape with a relaxing boutique-style atmosphere. We are also pet-friendly, ensuring our furry family members feel just as comfortable as their humans.

Check-in time is 3:00pm and check-out is at 12 noon. We offer early check-in and late check-out options for a nominal fee based upon availability.

We are happy to store your luggage at the front desk for your convenience.

Package acceptance is available. For accurate processing, please have it addressed in your name.

Our standard rooms feature our signature cozy corner with a sofa sleeper. Our spacious suites offer a generous large work area/kitchen and signature cozy corner perfect for relaxing or hosting additional guests.

Each room features a dedicated work area equipped with a desk and Wi-Fi connectivity.

Hypoallergenic bedding options are available by request to ensure a comfortable stay.

Daily housekeeping is available for our guests, and we can customize housekeeping options if needed.

All guest rooms have mini fridges.

Room service is not offered by the hotel however there are many delivery options that frequent the hotel.

Austin-Bergstrom International Airport is serving greater Austin Metropolitan area.

Uber and Lyft are great rideshare options in the Austin and Round Rock area.

We are located within walking distance of premier shopping (La Frontera), restaurants and major corporations.

Valet parking is not available; however, we offer complimentary self-parking.

The outdoor pool is open and available May through September.

Complimentary Wi-Fi is available throughout the guest rooms, meeting area, and common spaces.

Guest rooms are equipped with HD TV with Chromecast capabilities.

Mobile check-in is available for guests.

We do have connecting rooms based on availability and by request. We also have a selection of upgraded suite-type rooms based on availability.

Cribs are available upon request, and highchairs are offered in the dining area.

We are happy to host corporate groups, trainings, and events depending on the configuration to 75 guests.

Weight limits are:

• Individual: 50 pounds
• Combined pet weight: 75 pounds
• Maximum number of pets: 2

We are pet friendly and welcome furry family members at a charge of 100 dollars or 200 dollars for 7 days or more.

• Text Telephone TTY
• Assistive listening devices for meetings upon request
• Accessible rooms with mobility features and doorways with 32 inches of clear width
• Closed caption or closed captioning decoders for guest room televisions
• Designated accessible parking spaces including van accessibility

Yes, service animals are welcome with no documentation needed.

Cancellation fee varies by rate; please check your reservations at the time bookings are made. Standard bookings require a 48-hour cancellation period.

As part of the World of Hyatt platform, members can earn points and other benefits toward special offers, free nights, room upgrades and more.

Corporate rates are available to local and national companies. Feel free to reach out to the sales office at 512-592-5224 for more information.

We offer early check-in and late check-out options for a nominal fee and based upon availability.