FAQs
General FAQ
Check-in begins at 3PM and check-out is at 12PM.
A complimentary breakfast is available each morning for registered guests.
Hotel Experience & General Information
The hotel offers a breakfast area, a 24/7 Gallery Menu, and a coffee and beverage bar.
Housekeeping service is available. Guests may request additional service through the front desk.
Rooms & Amenities
Rooms include free Wi-Fi, a Cozy Corner with sofa-sleeper, mini-fridge, work area, and a flat-screen TV.
Accessible room types are available and can be requested when booking.
Parking, Travel & Transportation
Complimentary self-parking is offered for all guests.
North Point Mall, dining, and retail areas are within a short drive of the hotel.
Hotel Facilities
An outdoor pool is available seasonally for guest use. The pool is open during the summer months between Memorial Day and Labor Day.
A 24-hour fitness center is available for all guests.
WiFi & Digital
Free Wi-Fi is available in guest rooms and public spaces.
Guests can use digital check-in and digital key when available through the World of Hyatt app.
Families & Groups
Most guest rooms feature a Cozy Corner with sofa-sleeper for added flexibility.
Group reservations can be coordinated during booking. Please contact the hotel for details.
Pets
Dogs are welcome. Please contact the hotel for current pet policies, fees, and size limits.
Accessibility
Accessible parking, routes, and room options are available. Contact the hotel with specific needs.
Booking & Policies
Policies vary by rate plan. Guests should review their reservation confirmation for details.