FAQs
Hotel Experience & General Information
Hyatt Place Allentown is ideal for business travelers, families, couples and solo adventurers. Our spacious rooms and complimentary breakfast make it a top choice while visiting the Lehigh Valley.
Check-in begins at 4:00 PM, and check-out is at 12:00 PM. Yes, based on availability. Additional fees may apply—please inquire at the front desk.
Yes, luggage storage is available and based on size and availability. (Fees may apply)
Yes. Please ensure that your full name is listed on the package. You MUST have a reservation at the hotel, otherwise the package will be refused. (Fees and size restrictions may apply)
Rooms & Amenities
Yes, all rooms include spacious work area with complimentary Wi-Fi – ideal for business travelers and remote work.
Yes, available upon request prior to the arrival date.
Daily housekeeping is provided upon request and would consist of tidying the bed, trash removal, towel and amenity refresh. Our standard housekeeping policy is every other day. Linen changes and a full clean will be completed after the fourth night of the guests' stay.
Yes, connecting rooms are based upon availability. However, please note that we have very limited options and cannot guarantee connecting rooms ahead of arrival.
Yes, all rooms have a fridge. See room type for size of fridge.
Currently we do not offer room service, however, you can order from Westside Grill and pick up in the restaurant.
No, rollaway beds are not offered.
Parking, Travel & Transportation
Lehigh Valley International Airport ABE) is 13 miles from the hotel. Philadelphia (PHL) International Airport is 66 miles from the hotel.
The hotel does not provide shuttle or transfer services.
The hotel is located 3.6 miles from Dorney Park.
No, self-parking only.
The hotel has 4 charging stations. (fees apply)
Hotel Facilities
The Westside Grill is open for all guests. Lunch and Dinner, Monday through Friday. Brunch and Dinner on Sunday. Reservations highly recommended. Learn more here.
Reservations are highly suggested.
The hotel does not have a spa but local recommendations can be obtained at the front desk.
The Indoor Pool is open daily from 10am to 10pm, 365 days a year.
The hotel Marketplace is available to all guests, 24/7. The Marketplace has food and beverage items as well as sundries.
WiFi & Digital
Complimentary high-speed wireless Wi-Fi is provided to all guests.
Yes, each room features Chromecast.
Yes, please view the World of Hyatt mobile app for additional information.
Families & Groups
Pack & plays are available at no additional charge upon request. High chairs and booster seats are available in the dining area.
Yes, groups are considered 10 or more rooms. Please submit an inquiry through the “Meetings & Events” tab of our website, call the hotel directly and ask for the sales department, or email at jenny.frei@hyatt.com.
Pets
The hotel welcomes dogs-only. The hotel does not accept cats or other animals. View our policy page for the additional fees and weight limits.
Accessibility
- Closed-caption or closed-captioning decoders for guest room televisions
- Text Telephone TTY
- Accessible guest rooms with mobility features have doorways with 32 in (0.81 m) of clear width
- Public areas are wheelchair accessible
Booking & Policies
Cancellation/change policies are dependent on the rate and time period booked. Cancellation/change information will be available at the time of booking and in the confirmation email.
Yes, The World of Hyatt program is available for enrollment for all guests.
Please call the hotel directly and ask for the sales department, or email at jenny.frei@hyatt.com.