Hotel Policies

Check-In Age

The minimum age to check in is 21 years old. A person of the minimum age requirement must be present at check-in and become a registered guest in the room.

Incidental Policy

A valid credit card must be presented at the time of check-in. The card will be authorized for room, tax and an additional $100 per night for incidentals.

DEBIT CARD USERS: There is a $100 PER NIGHT authorization placed on your card at check-in to account for any incidental charges you may incur including but not limited to food and beverage charges. Funds will be held as a “pending charge” and will be unavailable to you. Any unused authorization is released within 7–10 business days after checkout, depending on your banking institution.

Smoking Fee Policy

Hyatt is committed to providing a smoke-free environment. There is no smoking allowed in the public areas of the hotel or the guestrooms. The hotel will apply a $250 + tax cleaning fee to any guestroom that violates this nonsmoking policy. We appreciate your consideration for other guests and ask that you report any smoking in the building immediately. Designated outdoor smoking areas are available. Please visit the Host Stand for details.

Pet Policy

Our pet-friendly hotel allows dogs weighing 50 pounds or less and a maximum of two dogs weighing a combined 75 pounds or less per room.

To ensure maximum comfort for all our guests, following the departure of a guest and their pet, there are certain steps we must take to ensure the room is clean and free from possible allergens. We deep-clean carpets, drapes, bedspreads and other linens; we also fumigate the room. For this reason, we add the nonrefundable pet/cleaning fee to the account during check-in.

All dogs must be housebroken. Dogs must be on leashes when in public areas. Pets are not allowed in food-service areas or the pool. Your pet must be confined in a carrier if left unattended during the cleaning of your room, or you can arrange to be present when your room is serviced.

Fees:

1 to 6 nights: $100/stay

7 to 30 nights: $100 additional deep cleaning fee / stay

For stays exceeding 30 nights, please contact the hotel.