FAQs

Hyatt House Washington DC / Downtown / Convention Center offers residential-style accommodations in the heart of downtown, within walking distance of the Walter E. Washington Convention Center, Capital One Arena, museums, monuments and government buildings. The hotel combines apartment-style comfort with premium amenities ideal for both short and extended stays.

The hotel is set in Shaw, one of DC’s most historic neighborhoods, known for its vibrant arts legacy and acclaimed dining scene. Guests are within walking distance of Michelin-starred restaurants and award-winning cocktail bars, offering an authentic taste of the city.

The hotel is ideal for convention attendees, business travelers, extended-stay guests, families, government travelers and visitors exploring major DC attractions.

Check-in begins at 3 p.m. and checkout is 11 a.m.

Yes. Luggage storage is available for early arrivals or late departures.

Yes. Guests may send packages to the hotel. Please include your name and arrival date for proper handling.

The hotel offers spacious rooms and suites, including studio and one-bedroom apartment-style suites with full kitchens, separate living areas and modern furnishings.

Suites include fully equipped kitchens with a refrigerator, microwave, stovetop, dishwasher, cookware and dinnerware. Standard rooms include a microwave and minifridge.

Yes. All rooms include a desk with ergonomic seating and complimentary high-speed Wi-Fi.

Yes. Housekeeping service is provided, with scheduling tailored for extended-stay needs.

All rooms include a mini refrigerator.

Cribs are available upon request. Rollaway beds may be available depending on room type.

Yes. On-site parking is available for an additional fee.

The property does not currently provide on-site electric vehicle charging.

The hotel does not provide a shuttle. Guests commonly use rideshare, taxi and Metro services.

Ronald Reagan Washington National Airport (DCA) is the closest airport, with Dulles International Airport (IAD) and Baltimore/Washington International Airport (BWI) also accessible.

Yes. The convention center, Capital One Arena, Chinatown and multiple museums are all within walking distance.

The property does not have a pool.

Yes. A 24-hour fitness center is available.

Reservations are not required. The H Bar and complimentary breakfast are available to guests.

Yes. The hotel offers meeting and event spaces suitable for conferences, business gatherings and small group events.

Yes. Guest laundry facilities are available on-site.

Yes. Complimentary Wi-Fi is available throughout the hotel.

Guest rooms offer HDTVs with personal device connectivity for streaming.

Yes. Connecting rooms are available upon request and depend on availability.

Cribs are available and our spacious suites provide added flexibility for families.

Yes. Extended-stay guests and groups can arrange room blocks or longer-term accommodations.

Yes. Dogs are welcome at the hotel.

A nonrefundable pet fee applies. Up to two dogs may stay in one room, with a combined maximum weight limit set by the hotel. Additional cleaning fees may apply for longer stays. Please check with the hotels for more details.

Accessible rooms, parking, routes, public spaces and communication features are available for guests with disabilities.

Yes. Service animals are always welcome at no additional charge.

Policies vary by reservation type. Guests should review the terms provided at booking.

Yes. World of Hyatt members can earn points and access exclusive benefits.

Yes. Corporate, government, group and extended-stay rates may be available.

Early check-in may be available depending on room readiness at arrival.