FAQs

Check-in begins at 3:00 PM and check-out is at 12:00 PM. Requests for early check-in or late check-out are based on availability and may include an additional fee.

A complimentary breakfast is provided for registered guests and includes hot and cold selections, fresh fruit, and beverages. Breakfast is served daily in the lobby area.

Located in the heart of downtown New Orleans, the hotel is connected to the Hyatt Regency New Orleans and within walking distance to the Superdome, Smoothie King Center, French Quarter, and various restaurants.

Guest rooms feature separate living and sleeping areas in select room types, a fully equipped kitchen or kitchenette, work desk, HDTV, and in-room coffee maker.

Yes, the hotel offers spacious studio and one-bedroom suites designed for longer stays, subject to availability at the time of booking.

Self parking garage is available next to the hotel for an additional fee.Parking availability and vehicle size restrictions may apply. Visit the Parking & Transportation page here for additional details.

The hotel is within walking distance of the Smoothie King Center and Caesars Superdome, and a short drive from the French Quarter.

The hotel offers a fitness center and a seasonal outdoor pool, allowing guests to maintain routines or unwind during their stay.

Flexible meeting spaces are available for small meetings or gatherings, with setup options to support business or social needs. Contact our sales department by visiting the Meetings & Events page here.

Complimentary WiFi is available throughout the hotel, including guest rooms and public spaces, and supports everyday browsing and streaming.

The hotel welcomes families and offers suite-style accommodations with additional space, making it a convenient choice for traveling with children.

The hotel welcomes dogs, subject to applicable fees and size limits. Additional pet guidelines apply. Please visit the policy page here for details.

Accessible guest rooms and public areas are available, including accessible entrances, elevators, and mobility-friendly features.

Cancellation policies vary by rate and booking channel. Guests should review their reservation confirmation for specific terms and deadlines.