Reviews
Hyatt House Manhattan Beach is the best around LAX
Fantastic location in around LAX. Just few minutes away from freeways. Plenty of parking spaces, Room is spacious , clean and quiet.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you so much for your fantastic 5-star review! 🌟 We’re thrilled to hear that you enjoyed our convenient location, spacious suites, and peaceful atmosphere! It means so much to us to be considered one of the best places to stay near LAX! Our team works hard to make every guest feel right at home, and we can’t wait to welcome you back for another wonderful stay!
Hyatt House Review
The property is very well kept with big rooms. It was very comfortable and felt safe. We didn’t rent a car but there were grocery stores and eateries within walking distance. The breakfast was very good. The staff was friendly from front desk to housekeeping. We had difficulty getting a signal for internet in the room. There are 3 floors and no elevator. Not a problem for us but may be for others. I definitely recommend this hotel and would stay here again.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for your wonderful review and recommendation! We’re delighted to hear you enjoyed our spacious accommodations, convenient location, breakfast, and friendly staff. We sincerely apologize for the Wi-Fi difficulties and appreciate your feedback. Thank you for choosing Hyatt House LAX/Manhattan Beach. We look forward to welcoming you back soon!
Good customer service
I can’t name names, but the two people I checked in with the afternoon of 10/1/26 went above and beyond. We received a call regarding my card and resolved it when we arrived. Our windshield got hit by a rock and they helped with repair options. Repairs were done on site. Also, received food recommendations within walking distance. We had several boxes and they had someone assist with our belongings since there’s no elevator and we were in the second floor. Parking was easy. Free breakfast. Walking distance to shops/restaurants. Only gripe was our friends got 2 bedrooms rooms for 1-2 people! Sometimes it pays to be late.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for your wonderful review! We’re delighted to hear our team went above and beyond to assist you throughout your stay. Your kind words mean so much to us, and we truly appreciate your feedback regarding room availability. Thank you for choosing Hyatt House LAX/Manhattan Beach. We look forward to welcoming you back soon!
Spacious Suite and Friendly Service
We had a very nice stay at Hyatt House LAX/Manhattan Beach. Check-in was easy, and the front desk staff was very friendly. We were pleasantly surprised to receive an upgrade to a two-bedroom, two-bathroom suite. I understand Hyatt House does not have to provide room upgrades to Globalist members, so I really appreciated their generosity. The room was very spacious, almost like a small apartment, and having a small kitchen was a nice bonus. Our stay also included free breakfast. Everyone working in the breakfast area was very friendly and welcoming. The breakfast selection was a little limited, but overall, we had a great stay and really appreciated the hospitality.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for your wonderful review! We’re delighted to hear you enjoyed your spacious suite, smooth check-in experience, and the friendly service from our Front Desk and Breakfast teams. We truly appreciate your kind words and look forward to welcoming you back to Hyatt House LAX/Manhattan Beach soon!
Convenient and Friendly
This hotel was very convenient for a late arrival from the airport. Kathy at the front desk is amazing! There is a Trader Joe's and Erewhon very close. Staff were so friendly. And hotel overall was very clean.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for the wonderful review! We’re so glad you enjoyed your stay and found our team friendly and welcoming. We’ll be sure to share your kind words with Kathy. We hope to welcome you back again soon!
Great stay, great location
Nice spacious fully equipped rooms. Friendly staff. Good location with all necessary shows nearby. Plenty parking space.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for the wonderful review! We’re delighted you enjoyed our spacious rooms, friendly team, and convenient location. We truly appreciate your feedback and look forward to welcoming you back again soon!
Really bad
Don’t stay here unless you want to sleep with roaches, or if you want staff (minus kale) to be hella rude. Even when they gave me another room it was just as dirty as the first one.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for taking the time to share your feedback. We sincerely apologize that your stay did not meet your expectations. We understand how upsetting it would be to encounter cleanliness concerns and to feel that your interactions with our team were anything less than welcoming. Providing our guests with clean, comfortable accommodations and exceptional service is our highest priority, and we're truly sorry we fell short during your visit. Please know your comments have been shared with our Housekeeping and Leadership teams so they can be thoroughly reviewed and addressed. We appreciate you bringing these concerns to our attention, and we hope you'll consider giving us another opportunity to provide the experience you should have received.
Quiet convenience from LAX
Short distance from LAX with a much lower parking rate than other nearby Hyatt properties. Quiet location, lots of space in the room and the hotel atmosphere was very nice. The staff was helpful and kind even with an after midnight check in. Very convenient location to get to shopping and beach with car. Will definitely stay again!
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you, Andrea, for your wonderful review! We're delighted to hear you enjoyed our convenient location, spacious accommodations, and welcoming atmosphere. It's especially rewarding to know our team made you feel welcome, even with your late-night arrival. Your kind words mean a great deal to us. We truly appreciate your recommendation and look forward to welcoming you back to Hyatt House LAX / Manhattan Beach on your next visit!
Disappointed in Hyatt House stay
Requested early check in. Request notification and front desk stated they would call and never did. Received an email 10 min after I called the front desk to inquire about an early check in which they stated they would call and did not see the email until a couple hours later. When I arrived and asked why I was not given a call for an early check in an stated I had an email that was sent a few hours earlier I was told that that email was irrelevant unless it had a specific room (which it did). Once I told them it had a specific room that was ready several hours earlier I was given no explanation, apology or action to make up for the obvious mistake. Both TV initially did not work in my room. Eventually, about an hour into my stay the signal some how was "found" and one of the TVs then worked but in the mean time I missed the 2nd half of a World Cup game I wanted to see.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for sharing your feedback. We sincerely apologize that your early check-in experience and follow-up communication did not meet your expectations. We're also sorry for the TV issues that impacted your stay. Your comments have been shared with our team so we can improve our communication and ensure our guest room technology is working properly before arrival. We appreciate your feedback and hope you'll give us another opportunity to provide the seamless experience you deserve.
Disappointing Check-In, but Spacious Room
The check-in experience was disappointing. The front desk staff did not inform us about the parking fee, and the room number provided was incorrect, causing us to disturb another guest and return to the front desk. However, the room itself was spacious and had no noticeable odor, which we appreciated.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for your feedback. We sincerely apologize for the issues you experienced during check-in, particularly the confusion with the room number and the lack of communication regarding the parking fee. We're glad you enjoyed the spacious room, and we'll use your comments to improve our arrival experience. We hope to have the opportunity to provide you with a much smoother stay next time.
Terrible
Terrible manager Addy who lied to me and made stuff up about what she told me before I checked out. Hit me with a $100 charge on the way out. No need to lie about it and gaslight guests like that. Totally ruined my experience and makes me question ever staying at any Hyatt-related property ever.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for sharing your feedback. We are sorry to hear that you were dissatisfied with your experience. We would like to clarify that the information provided regarding your late checkout and the associated charge was not fabricated. Our records indicate that the late checkout policy and applicable charges were communicated, and the billing was reviewed with you directly. We regret that the interaction became contentious and that the situation left you with a negative impression. We remain committed to clear communication and respectful interactions with all guests and staff.
Almost a good experience but could have been better.
We had a spacious two bedroom/two bathroom suite with a kitchen and living area which was great. The problem was that the carpet was FILTHY and there were random hairs in the sink, on the floor, and even on one of the bedspreads. The stairs and walkway leading to our room needed to be power-washed, as they were very dirty as well. On the positive side - the room was very quiet and the beds were comfortable.
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for sharing your feedback. We're glad to hear you enjoyed the spacious suite, found the room quiet, and had a comfortable night's sleep. We sincerely apologize that the cleanliness of the room and exterior walkways did not meet the standards we strive to provide. Your comments regarding the carpet, hair in the room, and the condition of the walkways have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate your feedback and hope you'll give us another opportunity to provide you with the exceptional stay you deserve.
Firealarms
Fire alarms went off every morning at 6am. Other than that the hotel was very nice and staff was very nice. Room and breakfast were great, but the whole not figuring out the fire alarms was terrible .
Adi Taione, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for your feedback. We sincerely apologize for the fire alarm disruptions during your stay. We understand how frustrating it can be to be awakened early in the morning. We're glad to hear you enjoyed our staff, room, and breakfast, and we appreciate you bringing this to our attention as we work to improve the guest experience. We hope to have the opportunity to welcome you back for a much more restful stay.
One night, but, wish it was longer!
The location was very centrally located to local beaches, yet not in the midst of the hustle and bustle. The property is beautiful. We stayed in the 2-bedroom with a queen in each room, 2 bathrooms, a living room, and a kitchen. We had a view of the pool. It was clean, and the staff was very attentive and responsive. Please be aware that there is no elevator, and if you are staying on floor 2 or 3, your luggage will need to be carried upstairs. However, the staff was very willing to assist with this!
Ashley Duran, Guest Services / Front Office at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you so much for the wonderful review! We are thrilled to hear that your one-night stay left you wishing for more time with us, and we would love to welcome you back for a longer visit next time. It is great to know that you enjoyed our central location and found our two-bedroom suite to be spacious, clean, and well-equipped for your needs. We are also happy that you enjoyed the view of our beautiful pool area and that our team took such great care of you. Thank you for also sharing a helpful tip for future travelers regarding our stairs. Because we do not have an elevator, our staff is always more than happy to do the heavy lifting and assist guests with their luggage to ensure a smooth arrival. Thank you again for choosing us, and we look forward to welcoming you back for an even longer getaway in the future!
Perfect location for visiting the beaches and using public transportation
Hyatt House LAX/Manhattan Beach has almost perfect location for what we were doing in LA. 5 miles away from LAX, right next to bus stop and metro station, 2 miles to Manhattan Beach. We spent two days on Manhattan Beach biking and walking, then used metro to visit family near downtown LA. Not needing a car to get around was a big relief. Our room was larger than the usual hotel rooms, and very quiet at night.
Ashley Duran, Guest Services / Front Office at Hyatt House Lax/Manhattan Beach, responded to this review
It is fantastic to hear that our location worked out so perfectly for your time in the area! One of the best things about staying with us is how easy it is to explore without the stress of driving, and I am so glad you were able to take full advantage of the nearby transit, the beach bike paths, and your visits with family. I am also pleased that you enjoyed our spacious rooms and found them to be a quiet place to unwind after a busy day. Thank you for sharing your experience, and we look forward to welcoming you back the next time your travels bring you to town!
Convenient Location
Good location, close to the airport and lots of eatery and shopping. Big room. Could have been cleaner. The carpet felt dirty and the sheets did not feel clean. luckily we had a spare bed to use.
Ashley Duran, Guest Services / Front Office at Hyatt House Lax/Manhattan Beach, responded to this review
I am glad to hear that you enjoyed our convenient location and found your room to be spacious. Being so close to the airport and local shopping is definitely a highlight for many of our guests. However, I am concerned to hear your feedback regarding the cleanliness of the carpet and linens. Please accept my apologies that we did not meet our usual high standards in this area. We want every guest to feel completely comfortable from the moment they walk in, and I have shared your comments with our housekeeping leadership to ensure these details are addressed immediately. Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a much improved and truly seamless experience on your next visit.
Good short stay
Hotel reception was quite good. Staff was quite helpful during check-in. Thanks to Ann & Miros for the warm reception. Facilities looked old but well-kept and clean. Breakfast was mediocre with very limited choices.
Ashley Duran, Guest Services / Front Office at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for the feedback! We are so glad Ann and Miros provided such a warm welcome and made your check-in a breeze. We appreciate your honest comments regarding our facilities and breakfast. While we take pride in keeping our property clean and well-maintained, we are always looking for ways to improve our guest experience. Your notes on our breakfast variety are very helpful as we look into future updates. We hope to welcome you back for another smooth stay!
Nice hotel
Hotel in a great location. Hotel clean & friendly staff. Room wasn't ready on time but hostess comped (remove parking fees) our room to cover the inconvenience of waiting for the room
Ashley Duran, Guest Services / Front Office at Hyatt House Lax/Manhattan Beach, responded to this review
It’s great to hear that you enjoyed our location and found the hotel clean and our team friendly! While we always aim to have rooms ready right on schedule, I am so glad our front desk host was able to take care of your parking fees to make up for the wait. We truly appreciate your patience and are happy we could turn that inconvenience around for you. We look forward to seeing you again soon!
Clean, Convenient, and Comfo
We had a wonderful family stay! the pool was fun despite the cold water, and the surrounding area had tons of shops to explore.
Ashley Duran, Guest Services / Front Office at Hyatt House Lax/Manhattan Beach, responded to this review
We are so glad your family had a wonderful stay! It is great to hear you enjoyed exploring the local shops and that you were able to have some fun at the pool. We appreciate you choosing us as your home base for your family time in El Segundo, and we hope to welcome you all back for another comfortable stay soon!
Don't depend on your room request being honored.
The hotel is very attractive and clean. From there, our experience went downhill. I reserved a 2-BR suite in advance and it was confirmed the day before we left. However, it was not available when we arrived. How does that happen? We were looking forward to a cozy stay with our daughter we hardly ever see, but we ended up in two separate rooms, and I was very disappointed. They gave us complimentary parking (worth $20), but that didn't make up for our disappointment. In addition, they gave us both the same category of room, but one was much nicer than the other, with additional furniture. With that inconsistency, how do you know what you're going to get?
Rachel Lei, General Manager at Hyatt House Lax/Manhattan Beach, responded to this review
Thank you for taking the time to share your feedback. While it is wonderful to hear that the hotel’s appearance and cleanliness met expectations, it is equally important to address where the experience fell short. The situation regarding the confirmed 2-bedroom suite is sincerely regretted. A reservation should be honored as booked, and not having the suite available upon arrival is understandably frustrating—especially for a stay that was meant to be meaningful time with family. This is not the standard of planning or execution the team strives to deliver. The inconsistency between the two rooms provided is also noted with concern. Room type and setup should be aligned to ensure a consistent and predictable guest experience, and this will be reviewed internally to reinforce quality control and inventory management practices. While the complimentary parking was intended as a gesture of goodwill, it is clear it did not adequately offset the disappointment, and that is fully understood. This feedback is being taken seriously and shared with the team to strengthen pre-arrival verification processes and ensure better alignment between reservations and room assignments moving forward. The goal is to prevent this type of experience from recurring and to restore confidence in future stays. Thank you again for bringing this to attention.
Showing 20 reviews since March 30, 2026.