FAQs
General FAQ
Check-in starts at 3:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out is based on availability.
The primary guest must be at least 21 years old and present at check-in with a valid ID.
Hotel Experience & General Information
Yes. Morning Spread breakfast is complimentary. Mon–Fri 6:00 AM–9:30 AM; Sat–Sun 6:00 AM–10:00 AM.
H Bar serves food and drinks daily from 5:00 PM–11:00 PM.
Yes. H Market is open 24 hours for grab-and-go snacks and grocery essentials.
Rooms & Amenities
The hotel offers apartment-style rooms and suites with kitchens. Room layouts vary by room type.
Many rooms include a sleeper sofa, and some offer separate living and sleeping areas.
Complimentary high-speed WiFi is available for guests.
Parking, Travel & Transportation
Yes. On-site self-parking is $15 per day plus tax. Cruise parking is $18 per day plus tax. For more information, visit our Parking & Transportation page here.
Yes. The hotel offers a complimentary shuttle to FLL. For more information, visit our Parking & Transportation page here.
Shuttle service to Port Everglades are available daily at 10am, 11am, and noon. The price is $15 per shuttle ride. For more information, visit our Parking & Transportation page here.
Hotel Facilities
Yes, there is an outdoor pool. Hours vary seasonally, so please contact the hotel for current hours of operation.
Yes. The hotel has a fitness center with cardio and strength equipment, including a Peloton bike.
WiFi & Digital
The World of Hyatt app supports mobile check-in and Digital Key.
Families & Groups
Suites with kitchens and sleeper sofas can make family stays easier. For cribs or specific room needs, please contact the hotel.
Pets
Yes. The hotel welcomes up to two dogs per room. 1–6 nights: $100 per stay. 7–30 nights: $200 per stay. One dog up to 50 lbs, or two dogs up to 75 lbs combined.
Accessibility
The hotel offers accessible parking options and accessible routes to key areas like the pool, fitness center, restaurants, and registration. Accessible guest rooms are available.
Assistive listening devices for meetings may be available upon request, and closed-captioning options are listed for guest room TVs.
Booking & Policies
Yes. The hotel is non-smoking. A $250 fee may apply for violations.
Yes. Package holding is available. Fees apply: 1–5 lbs $5, 5–15 lbs $10, 15–25 lbs $15, 25+ lbs $20 per package. For more information, visit our Hotel Policies page here.