Hotel Policies

Pet Policy

We are a dog-friendly hotel in Charlotte. Please call our hotel at +1 704 373 9700 prior to arrival to let us know you’ll be bringing your dog(s). Pets are not allowed on the pool deck.

*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

Fees

For stays of 1 to 6 nights, the fee is $100, regardless of the duration ($100 total).

For stays exceeding 6 nights, there is an additional deep cleaning fee of $100 ($200 total).

For stays exceeding 30 nights, please contact the hotel.

Weight Limits
One dog: 50 lbs
Two dogs: 75 lbs combined

All pets must be housebroken

Credit Card Policy

Hyatt House Charlotte Center City will preauthorize all credit or debit cards for $75 per night for incidentals. It may take 2–30 days for the authorization to be returned to your account.