FAQs

At Hyatt House Charlotte/Center City, standard check-in begins at 3:00 PM, and check-out is by 12:00 noon. If you need an early arrival or late departure, please contact the front desk ahead of your stay and we’ll do our best to accommodate based on availability.

Yes, your stay includes a complimentary breakfast featuring hot and cold options such as: scrambled eggs, sausage, hash browns, waffles, steel-cut oatmeal, fresh fruit, yogurt and granola.

Amenities include:

• Free high-speed Wi-Fi throughout the hotel
• A fitness center open 24/7
• An outdoor (rooftop/terrace) pool and terrace/fire-pit area with views of the Charlotte skyline
• Additional features such as laundry facilities, business services and a grab-&-go market in the lobby

Yes, on-site, Hyatt House Charlotte/Center City features dining options including a bistro/lounge H Bar serving comfort-style fare for all ages. Additionally, the hotel’s central location places guests within walking distance of many Uptown Charlotte restaurants, cafés and bars, ideal for both casual meals and special occasions.

The hotel offers a variety of accommodations including standard rooms and suites designed for extended stays. Many suites include a separate bedroom, living area, and fully-equipped kitchen or kitchenette (with refrigerator, microwave, stovetop, plates/flatware) — great for families or longer visits.

Yes, the hotel is ideal for extended stays in Uptown Charlotte. Guests staying a week or more appreciate amenities like full kitchens, free laundry facilities, grocery shopping service, and discounted long-stay rates. The residential design and central location make it easy to balance work and leisure during longer visits.

Yes, on-site valet parking is available for guests. The cost and availability vary, so we recommend checking the latest rates by contacting the hotel directly.

Hyatt House Charlotte/Center City is situated at 435 East Trade Street in the heart of Uptown Charlotte (Center City), making it an excellent home base for exploring the city. It's just steps from major venues like the Spectrum Center and within walking distance of the NASCAR Hall of Fame and the Charlotte Convention Center. Public transit is also nearby, including the Charlotte Transportation Center (CTC) station.

Yes! We offer flexible meeting and event spaces perfect for business gatherings, social events, or small celebrations. Our team can help with setup, catering, and audiovisual needs to make your event seamless. To learn more or check availability, please contact our sales team. We’d be happy to help plan your next event!

Yes, Hyatt House Charlotte/Center City allows dogs (up to 2 per room) with a combined maximum weight of 75 lbs and individual pet weight limit of 50 lbs. Fees apply: for stays of 1-6 nights, there’s typically a USD 100 fee per stay; for 7-30 nights there is additional cleaning fee (USD 200) per stay. Service animals are exempt.