Our multilingual staff speak English, Hindi, and Marathi.
Yes, international power adapters are available at Guest Services upon request.
Yes, we can accept packages before your arrival. Please include the reservation name and arrival date with the package to help us identify it.
Yes, complimentary Wi-Fi is available in all guest rooms and public areas.
Yes, wake-up calls are available upon request. Please contact Guest Services to schedule your preferred wake-up time.
Yes, our concierge team is happy to assist with local dining, attractions, and transportation recommendations.
Yes, laundry and dry-cleaning services are available. Please contact our housekeeping team for assistance.
No, we do not provide babysitting or childcare services.
Yes, our restaurant offers a variety of vegan and gluten-free dishes. Please ask our restaurant staff for recommendations or menu highlights.
Our dining team offers selections influenced by various global cuisines—please let us know your preferences, and we'll try to accommodate.
Yes, outside food delivery is permitted. Guests are required to collect their orders, as the hotel does not deliver outside food. Outside food may be consumed in guest rooms only.
Yes, room service is available. For the current menu and service hours, please visit our Dining Page or contact our In-Room Dining (IRD) team.
Yes, guests are welcome to enjoy our outdoor pool located on 12th Floor operating from 7:00 a.m. to 9:00 p.m. For the latest details on opening hours and seasonal availability, please visit our homepage.
Yes, our on-site fitness center is available for guests. For the latest details on opening hours, please visit our homepage.
Yes, our business center is fully equipped with meeting rooms and video conferencing facilities. For the latest details on opening hours, please visit our homepage.
Yes, spa treatments are available on-site. Guests can book a session by contacting Shanti Spa at +91 9158896233.
Yes, our fully equipped meeting rooms can accommodate a variety of gatherings, including meetings, conferences, and social events.
Yes, cribs and extra beds are available upon request and subject to availability.
Yes, rollaway beds are available at an additional charge and are subject to availability.
Yes, we are a non-smoking hotel. A cleaning fee will be applied if evidence of smoking is found in guestrooms. For full details, please visit our Policies page.
Each room category offers a specific view. Kindly select the room and view category that best suits your preference.
Our rooms are equipped with walk-in showers and bathtubs are not available.
Certainly. Guests can request a quieter room by adding their preference in the special requests section while making a reservation. Requests are subject to availability.
We are located approximately 3 kms from Pune International Airport (PNQ). The journey takes about 10 minutes by car.
Yes, airport shuttle service is available to and from the airport. Advance booking is recommended, and EV cars are available for airport transfers.
The nearest railway station is approximately 25 minutes away by car.
Taxis are readily available just steps from the hotel entrance. Guests can also book a taxi through Uber or Ola.
Yes, we can assist with car rentals and limousine bookings through our trusted partners.
Hyatt Pune is conveniently located in Kalyani Nagar, adjacent to the historic Aga Khan Palace and within easy driving distance of several of Pune’s popular attractions, including Aga Khan Palace (adjacent to the hotel), Osho Garden (approx. 4 km, 10–15 min), Shaniwar Wada (approx. 7 km, 20–25 min), Shreemant Dagdusheth Halwai Ganpati Temple (approx. 8 km, 25–30 min), and Raja Dinkar Kelkar Museum (approx. 9 km, 25–30 min).
Yes, we are within walking distance of Phoenix Avenue Of Stars and a variety of local restaurants.
Yes, on-site parking is available for registered hotel guests.
Yes, valet parking is available for hotel guests.
EV charging stations are not available at the hotel. However, public EV charging options are available nearby at Phoenix Avenue Of Stars.
Yes, connecting rooms are available, subject to availability. To request connecting rooms, please contact our Reservations team at +91 91588 96404.
Children’s menus are not regularly available, but many items can be customized to suit younger guests.
We’d be honored to host your celebration—our event spaces and experienced planning team are at your service.
Our team provides full event coordination, from layout setup to vendor arrangements.
Yes, we offer audiovisual equipment, including projectors, microphones, and screens. Please let us know your requirements.
On-site catering is available with customizable menus for all occasions—just contact our event team.
Yes, our hotel is designed to be accessible, with ramps, elevators, and accessible facilities throughout the property.
Yes, we offer accessible guest rooms with features such as wider doorways, grab bars, and other supportive facilities. Accessible rooms are limited, so we recommend confirming availability in advance.
Yes, we offer accessible rooms with roll-in showers and mobility-friendly layouts. These rooms are subject to availability, so we recommend requesting one in advance.
No, visual or hearing assistance devices are not available on-site.
Yes, designated accessible parking spaces are available near the hotel entrance.
Unfortunately, we are unable to accommodate any animals—even certified service animals—due to building restrictions.
To check in, guests must present a valid photo ID. Indian citizens must provide a Government of India-approved identification document with an address and photograph. Foreign nationals must present a valid passport, visa, and arrival stamp in India.
Yes, guests must be at least 18 years of age to check in. Minors must be accompanied by an adult.
Yes, we offer luggage storage for maximum 24 hours post check-out.
Yes, our Front Desk operates 24/7, so guests can check in at any time. We recommend informing the hotel in advance if you expect to arrive late.
Early check-in can be accommodated upon request, subject to availability, and may incur additional charges.
Late check-out requests can be accommodated, subject to availability. During peak dates, late check-out may not be available and may incur additional charge.
Yes, express check-out services are available, please contact the front desk on +91 91588 96404 for more details.
Yes, our hotel is 100% smoke-free. A cleaning fee of INR 7500 + 18% taxes, per night will be charged if a guest room is found to be in violation of the non-smoking policy. For full details, please visit our Policies page
Lost items are recorded and stored securely. Please contact our Front Desk with a description of the item and the date it was lost.
There is no formal dress code, but we kindly ask guests to wear appropriate clothing in public spaces.