Owner Response

Good experience in staying with the hotel..courteous staff..The checkin process was smooth.kitchen staff was helpful

Good experience

I stayed for 14 days and the food quality, room service and housekeeping was the fine level of professionalism I ever see there

Finest Professionalism

Ruined our special day, They have not even entertained our special request, compact rooms with zero ambiance. Outside motel are much better ..

Pathetic rooms

We had an excellent stay at this Hyatt property. The staff was especially helpful and considerate. The location is great and the choices for dining are varied. The rooms are well maintained and modern. All in all, a memorable experience.

Happy to Have Stayed at Hyatt Gachibowli

Overall Experience was bad. The bathroom was not kept clean and the room was not upto the mark. The front office response was as if it was an automated call, I cant do anything and no manager available to speak.

Bad experience

Staff is well trained. There is wide variety of option on the menu and food is all over tasty. 
Best things is room service and overall cleanliness and attention to detail in the room and bathroom facilities.

A very luxurious and comfortable stay.

Very good experience in hyderabad because we had good stay at the hyatt hotel. Staff was very good . Experience gym and swimming pool

Best experience

The AC in 1201 was horrible and I could not sleep a bit. Mentioned this at checkout. Not returning to this property.
It remains as horrible as it was a few years back.
Avoid is my recommendation.

Avoid!

Awesome no other words Ayub and his team was really helpful and hospitality was great 
Saurabh in the dining was really helpful and kind to address our needs.

Awesome there is no other words

We stayed here expecting Hyatt standards, but the experience was below expectations.

Rooms:
The room size was quite small for the price and location. The hallways were dimly lit and smelled musty — scented humidifiers seemed to be masking odors rather than improving cleanliness.

Noise:
There was loud music from the bar and restaurants every evening, clearly audible even inside the non-smoking rooms. Rest was difficult because of the constant noise.

Service:
Service was inconsistent and poorly coordinated. I had requested soup for my father to be delivered at 9:30 PM and confirmed twice with staff, yet it was forgotten completely. The soup only arrived after 10:30 PM, and there was no apology.
Similarly, when I asked for used plates to be cleared the previous night, I was told “we’ll come soon.” After waiting 40 minutes, I had to call again — only to be told I could leave the plates outside. I had mentioned having a neck and back sprain, but there was little empathy or effort to help.

Food:
Breakfast was disappointing — idlis were served cold, if you arrived right at the start of breakfast hours. Food quality was not consistent; for example, ordering dal at lunch brought a simple yellow dal, but the same dish at dinner turned out to be made with black urad dal. For families traveling with kids, this can be frustrating — our child only eats yellow dal, and it was difficult to manage meals.

Dining Options:
There’s no 24-hour dining available — just pizza and sandwiches late at night. For travelers arriving jet-lagged from long international flights, especially those here for U.S. Consulate appointments, this is inconvenient and disappointing.

Overall:
While a few staff members were helpful with cab arrangements, most interactions lacked attention to detail and follow-through. For the price charged, I expected far better comfort, consistency, and service. Unfortunately, this stay did not live up to Hyatt’s usual standards.

Hotel Guest Reviews | Hyatt Hyderabad Gachibowli

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