The Hyatt Centric is very nice and is in a great, safe area of the city. There are restaurants and shops within walking distance but visiting some of the more touristy locations requires transportation. We used Uber for transport to the airport and the trip took about 35 minutes in early evening traffic.
Hotel was great. Staff was great. Breakfast layout was diverse. Pool was clean and refreshing. English language was very good. Getting to and from the airport was a little costly but the cost of the hotel was great if you book early with Expedia.
This was a work trip for my colleagues from different countries and we stayed here for a week. Service was always attentive, kind and efficient. I lost one of my credit cards and Pablo helped me with access to contact the company. I was surprised he always greeted me by name, what a personal touch! Two women and Enrique helped me with a variety of needs: booking a same day restaurant reservation, finding a post office, help with sending mail and finding to-go coffee cups when the restaurant didn't have any. My needs were always met and questions always answered. Being in a foreign country, you feel lost, but the staff helped me feel at home and at ease. It was always nice to be welcome by the doormen + I appreciate their added security. Housekeeping was always en pointe. My only regret was not enjoying the rooftop pool area. It truly was a wonderful experience. It was my home for a week and I loved it.