The Front Desk, Rooms, and Food and beverage staff were excellent. Everyone provided a warm and welcoming experience.
Excellent hotel from the cleanliness to the breakfast to the friendly staff and great pool. I traveled with 3 children and it was attended for by the staff. Great value for money!
This property is in a great location. It’s walkable for many places around. The hotel is very nice and clean. The room was comfortable. The staff were friendly and helpful.
The staff! Everyone I interacted with was very kind and respectful. The variety at breakfast was what one would expect at a 4- or 5-star hotel—very much in the style of European hotels.
Excellent hotel for the business executive it almost brand new hotel well situated in the business district brand new technology all around a fantastic first world experience
Amazing hotel!! The staff is so helpful there. Food is excellent as always. The hotel is always so clean and nice everytime I go. Additionally, the location cannot be any better as it's located close to any and everything. This is the ONLY place I stay in Santo Domingo when I'm there!
This hotel is really beautiful and clean. Check in was smooth and staff very pleasant. The room and bed were very comfortable. We travelled with our young kids, 5 and 3 years old, and it was perfect for us. We had a car and parking was easy and included.
Very nice hotel in great area with parking and pool amenities. Great for business or family trips. The hotel staff was great and very accommodating ensuring a pleasant stay.
David Panos, General Manager at Hyatt Centric Santo Domingo, responded to this review
Thank you so much for your fantastic review! We are absolutely delighted to hear that our facilities, including the pool area and parking, as well as our location, added value to your stay. It is a pleasure to be an ideal choice for both business and family trips. We will certainly share your kind words with our entire team, who strive every day to provide exceptional and accommodating service. We look forward to the honor of welcoming you back in the future. Safe travels!
I’ve stayed here for business on 3 occasions now and it’s become my go to option. Excellent service, amenities that exceed expectations and a great rooftop lounge. Very close to shopping centers, malls, restaurants.
David Panos, Marketing at Hyatt Centric Santo Domingo, responded to this review
Thank you so much for choosing us as your go-to option for your business trips! There is no greater compliment than welcoming a returning guest for the third time and knowing we continue to exceed your expectations. We are thrilled to hear that our service, amenities, and prime location near the best shopping and dining areas contribute to making your business stays both seamless and enjoyable. It sounds like you've mastered the perfect way to unwind after a long day of work at our rooftop lounge! Thank you for your continued loyalty. We already look forward to welcoming you back for your fourth stay! Warm regards,
Great plase to stay in terms of location, cleaness, breakfast (amazing), and very polite employees. The room is algo fantastic, large and confortable, with all perfectly maintained.
David Panos, Marketing at Hyatt Centric Santo Domingo, responded to this review
This is a wonderful, glowing review that touches on almost every key area of a hotel’s operations (housekeeping, F&B, service, and maintenance). It's the perfect opportunity to publicly thank your staff and reinforce your high standards. Here are two options to reply on TripAdvisor: Thank you so much for your fantastic review! We are absolutely thrilled to read that your stay was perfect in every aspect—from our prime location and pristine cleanliness to our comfortable, well-maintained rooms. I will be sure to pass along your wonderful compliments to our breakfast team, who will be delighted to know you found their spread "amazing," as well as to our entire staff for their polite and attentive service. Knowing that we provided you with a fantastic experience is the best reward we could ask for. We look forward to welcoming you back for another comfortable and memorable stay in the near future! Warm regards,
Se muestran 10 opiniones desde 11 de mayo de 2026.