This is one of the nicest Hyatt hotels I’ve stayed at and certainly one of the nicest hotels in San Salvador. My first stay at this hotel. The look of the hallways and the design rooms themselves is like Vegas. A lot of modern proximity lighting and lighted mirrors. Almost the entire staff is friendly and attentive. I stayed on points yet Lula at the front desk upgraded my room as a World of Hyatt member. The room was clean, spacious, modern, and well decorated. The restaurant is very stylish too with good food. The pool is super nice, with a nice bar that serves food and drinks. There’s even a pool lounge area like Vegas. The hotel is somewhat busy and a hot place to hangout for locals. But the hotel lobby areas were never too crowded. The location, while convenient to everything in San Salvador, feels suburban like you’re in a mall. That’s because the hotel actually is in a mall. Overall a great modern hotel with a friendly staff and great facilities. You really don’t have to leave the hotel during your stay, but of course you should!
Service is amazing, hotel is New and the amenities are amazing. 100% recommend this hotel. The Restaurant food is so Good Beef tacos are Great the Nachos as well and the pricing very Reasonable.The Housekeeping Ladies are Great! Everyone super friendly.
When it comes to hotel experiences, it's all about the service. And let me tell you, the service at this hotel was beyond my expectations. The people were not only kind and patient, but they were also incredibly attentive. And when I accidentally left my bookbag with my laptop in it one evening, a guest found it and the staff stored it for me. I can't thank them enough for taking care of my belongings. While the location of the hotel wasn't my favorite due to the crowds and traffic, I have to say that the hotel staff made my experience worth it. It's hard to top excellent customer service, and this hotel definitely delivered. I would not only recommend this hotel, but I would also stay here again in a heartbeat.