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Overall great hotel for skiing at Canyon mountain.  Ski in/out convenient, but only if you can ski in moderate blues.  Our kids couldn’t so we took a 4 min shuttle to the Canyon base gondolas. Ski valet at hotel was great.  Rooms were great.  We had a 1 bedroom with kitchen.  Nespresso machine was great.  Washer/dryer in room was super convenient.  Ski rental shop in the hotel was convenient.  Onsite restaurant was just okay, extremely overpriced.  Cafe doesn’t have great options for breakfast.  I would suggest better food options.  There are a handful of restaurants in the area within 5-10 minute walk which are far better than the onsite restaurant.  Overall nice hotel but next time we would probably opt for a hotel closer to the base of Canyon mountain - walkable distance (with ski gear).

Nice hotel

Great hotel in great location.  Katie and Matt are strong managers who resolve issues and make sure your stay is great.  Wish ski valet also stored boots but that is only Critism.   Loved Hyatt shuttle to and from town to save costs and evade Uber access on snow days.  Breakfast was solid and room was comfortable and clean.

Great time at Hyatt

Great staff that went way over and above for our stay. Loved the convenient access to the Sunrise ski lift (just down the hill from the hotel's ski valet). Overall the Hyatt offered great value based on its location and amenities as compared to higher-priced resorts in the area. 

Owner Response

Loved our stay at Hyatt Centric in Park City

Nice hotel. A lot of amenities.  We had a very expensive suite room and little things stood out such as the blinds were broken, the pull sticks for the curtains were bent out at the top, one day the room was not cleaned after we removed the Do Not Disturb tag, and there was no water in the room.  Sure we had a kitchen, sink, and stove...so why not some water. 

We also had a challenge with final billing and it's still not solved,

While this does not make for a bad night, it's a sign.

Maybe someone might not notice these things, yet some people do notice them. 

Could have been better

Terrific location, attentive staff and a comfortable, spacious and well-furnished room made this a terrific stay for us. We enjoyed skiing and Sundance films. Access to mountain was easier than I've ever experienced. If I had one suggestion it would be for more comfortable pillows (they were a bit firm) and a more welcoming (with some standards) dinner menu at restaurant.

Wow!

Pluses:
Great location for skiing with real, legitimate ski-in, ski-out capabilities via the Sunrise lift. The location couldn't be more perfect for the Canyons side of Park City... and the price reflects that. (I read in reviews that the lift wasn't operating the past few years, but it's definitely running every day right now in January 2023.)

Our room/suite was large and comfortable. Complimentary self-parking (and I believe valet parking, but we only used self parking) was convenient once you found the entrance to the parking garage with access straight up the elevators to our suite. Hard product here was pretty good, if pricey.

Minuses:
Our interactions with front-of-house staff were consistently poor. Most team members didn't seem to have sufficient training and clearly lacked experience in the hospitality industry. This is a resort town, most are on seasonal work visas from outside the United States, and staffing is always an issue, but it led to disappointment after disappointment. Some examples:
- My wife went downstairs to grab some take away coffee two minutes before breakfast was due to start. She was scooted away by a team member who said that breakfast wasn't open yet and she'd have to wait two more minutes before she could grab her coffee.

- My wife went downstairs to buy a soda at the market. Someone cut in front of her in line -- that's fine -- but, once he checked out, the same team member from the breakfast saga then just started running through some apps on his phone while my wife stood there. He eventually looked up and said, "do you need something?" while she was holding a soda and her credit card. 

- We asked for housekeeping to come while we were out on the slopes on a Tuesday morning. (Housekeeping appears to be on demand only based on the Hyatt app.) We came back in the afternoon and, surprise, no housekeeping. We called again and it worked the second time, but that shouldn't be necessary.

- We asked before arriving if the kitchen had a blender. The representative at the front desk put us on hold to speak with someone and came back confidently answering that there was no blender. We therefore bought our own blender on our way to the hotel. The kitchen DID have a blender, however. "I don't know" would've been a better answer than a definitive 'no' when it should've been 'yes.'

- We skied for seven days during our stay. The ski valet failed to put out our skis and poles correctly five of those seven days. 

Not terrible, but...

Good location, good hard product, inexperienced/ineffective customer service

It is remarkable what management of Hyatt Centric has done during these times of serious labor shortages. Housekeeing and F&B functions ran smoothly and did not skip a beat; even more remarkably, some of the "foreign" staff barely spoke English. Hats off at all the staff and kudos to all. 

Park City's best hotel

My family and I enjoyed our stay and the food was amazing.  The staff went above and beyond. I would definitely recommend this property to anyone who is traveling.  The rooms are well appointed and the location is great.

Great stay

We arrived early to the Hyatt centric around 1030am.  The front desk worked diligently to make sure we were comfortable and offered to hold our bags and to use the locker room to change into our ski gear early to take advantage of the skiing prior to checking into our room.

The service at the front desk, the restaurants and the other staff was noticeably great and made the whole experience great.  We walked over to the canyons everyday for skiing (shuttle is also available).  The valet for ski was also cheaper than the local rental places and much more convenient for securing skis and returning the same.  It appears their ski in ski out area is constructed and almost go live timing.  We would highly recommend the Hyatt Centric Park City.

Hyatt Centric Park City service and hotel is awesome

The property is amazing and made even more so by the staff, notably Matt, Joe, and Jason. They went above and beyond to make this trip memorable. From being upgraded to a premium large residence upon arrival thanks to my Globalist status, to being greeted regularly and asked if anything, and shuttled around the mountain and into town, everyone went the extra mile to make this one of the most memorable stays in Park City that my girlfriend and I have had. We look forward to coming back for some spring skiing in a few months.

Hyatt Centric Park City Set the Bar for the Season

We have been in Park City more than 5 times totaling about 40 days during the last ski seasons and spent our stays at Waldorf Astoria Park City, UT, Marriott's MountainSide, and Hyatt Centric Park City.  This is our second time staying at Hyatt Centric Park City.  I applaud everything, big and small, the Hyatt Centric Park team provided to make our stay memorable. This stay made me feel that Hyatt truly takes care of its members (I have the Globalist status of the World of Hyatt). We will come back again for sure next April and plan to come to the hotel at least 2 times every year going forward.

By far the best even lodging experience!

Fantastic staff, food, room, views - not one thing to complain about!  No reason to look for another venue.  Hyatt Centric Park City marked all the boxes.  I planned my meeting & the entire process was smooth & delivery was on point.  The staff were a 10 out of 10.  So accommodating - they were amazing.

Above & Beyond Spectacular

I stayed for business. The food for the meeting was top notch and very good!! They met all of our needs and I love that they had water bottle refill stations throughout the main hotel and near the meeting rooms. Everything was very clean. Loved my room and fireplace with balcony!!! 

Great stay, Great food

The staff was GREAT!  One of the most friendly, personal, professional and engaging staffs that I have had the pleasure of meeting!  The facilities were top notch and it was an added bonus that I woke up my second morning to several inches of fresh snow that fell overnight!  Spectacular!

Team Meeting in a mountain paradise

Beautiful location, excellent food, comfortable room with fireplace, great restaurant and bar.  The staff was helpful and friendly and offered hot chocolate and water in the lobby that was free for all guests.  I was there for a business conference and will definitely return for my next vacation in Utah.  

Excellent place to stay.

The property exemplifies why I love Hyatt, great staff well maintained and beautiful. Great location and nice rooms, upgraded us to an incredible suite as a globalist and really took care of us. Will be back in the future!

Awesome property, incredible staff

This was a great place to stay. The service was excellent, the room was perfect, and the breakfast was delicious. The hot tub and pool area were amazing. The hot tub is big with decent privacy. The pool area is great for kids. Overall this was a great place to stay. 

Excellent

Friendly staff, valet service plus charging options for electric cars, excellent food, beautiful room and views. Great location for easy access to Main Street shops and additional food choices.  Heated pool, spa and sauna on site. 

Beautiful Location

We really enjoyed our stay from the moment we arrived at this Beautiful Hotel & Location.  Hotel Staff was very friendly and helpful at all times.  Parking and Valet was all included, rare for a hotel these days.  Beautiful room, view and amenities and bed was super comfy! 

Awesome Stay

If you get a chance - stay here. The hotel and staff are top-notch! Very nice (and clean!) rooms. The valet parking was easy to use, and the staff were very easily approachable and helpful. My wife and I felt like royalty staying here. Highly recommended!

This Place is Perfect

We recently stayed a night at the Hyatt Centric Park City for a one-day event. The location was fabulous, the staff was helpful and friendly and we were impressed by the quality of buffet food/drink as well as the quick snack we had at the bar. Onsite parking was super convenient. 

Absolutely Lovely!

We have had conferences there twice. The staff is helpful and attentive. I think the rooms are first rate. The food I've had has been very good, especially for group dining. I would not hesitate to return or to recommend.

Wonderful facilty

We held our 3rd conference with approximately 125 people at Hyatt Centric and the entire staff is so helpful, friendly and efficient. Our group couldnt have been happier and we will definitely return.

We will be back!

It wouldn't have been so successful without the collaboration and attention to detail provided by the experienced staff at the Hyatt Centric Park City! They Rocked It! The Event & Sales Manager was fun and focused, she helped me make this 3-day meeting run effortlessly. Kuddos to the awesome Chef that made every meal delicious and the desserts irresistible! Shout Out to the AV Manager who made the technology run smoothly through each meeting and event. Special thanks to the Housekeeping and Catering Team for being on top of service, clean rooms and quick room resets. Excellent customer service throughout the visit! Our attendees enjoyed spacious rooms, some with a jacuzzi tub, eating in the garden, taking a dip in the pool or working out in the gym. A quick Uber to Main street, where we got to enjoy local music and tons of art. Looking forward to our next meeting there!

The Hyatt Centric Park City Nailed this Business Meeting...Like the Boss!

Wonderful hotel in the heart of it all. The hotel and rooms are beautiful and spacious, the food was outstanding, and the staff was friendly and helpful. The Hyatt Centric checks all the boxes...I will be back. 

View from the top

VERY clean room. Location was beautiful with an outstanding view. Beds were very comfortable and the room was very nice. Highly recommend this property if you are planning to visit Park City. Staff were pleasant and very accommodating to my needs. 

Excellent - highly recommend

Had a great stay at this Hyatt Centric Park City. It is a beautiful location and has a good nearby Market. We were there for a special event. The skiing must be great there as there are a lot of ski lifts in the area. Great customer service.  We recommend this Hotel. 

Hyatt Centric Park City

I stayed at Hyatt Centric Park City for 5 nights.  The food at the restaurant was excellent for each meal. The front desk staff was amazing!  My room was beautiful and I slept so well each night. I didn’t want to leave. 

Loved every minute!

I was immediately greeted when I arrived with a friendly smile and welcoming aura.  My room was very clean and up-to-date.  I was pleased with the amenities of the Lounge, pool, conference center and the overall beauty of the surroundings.  I will definitely be coming back!

Top Notch Service!

Great staff make this hotel an excellent experience.  Used suite upgrade and was able to get connecting room for rest of our party so we had a large living area.  Full kitchen. Nice balcony.  On quiet side.  Would not want to face pool.  Pool is small for hotel size so gets crowded. Restaurant was good. Handled special requests well.   Again, staff is what really makes it especially Ashley, Delina and Matteo. 

Park city in summer

I have been filled with so much gratitude for all the work put in by you and your staff. They were attentive to every need of ours, during our vacation portion of the week, and of course, during the wedding events as well.

From coffee service and bandaid runs, room assignments and reassignments, additional tables for ad hoc gatherings and extra search parties for lost necklaces and purses, your staff maintained a level of professionalism continued with support that helped us feel like we were home.

You have my sincere gratitude. Please feel free to reach out should you need references of any sort! Or if there is a website you can direct me to to write a review I would be happy to do so!

P.S. Thanks for ordering up such great weather too!

Attentive to everything!

Excellent property and service. Great location. Parking is included but the parking spaces are a bit tight. Everything else is top notch and highly recommended. We really enjoyed our stay at this property.

Great Hotel and Excellent Service

Rooms have fireplaces, microwaves, and mini fridges.  Rooms are beautifully appointed and spacious -- the bathroom had a separate shower and a tub!  I really appreciated the lighted magnification mirror in the bathroom an amenity that not every hotel offers.   Loved the free shuttle to Main St. Park City super convenient.  We would definitely stay again!

Beautiful hotel with beautiful views!

My husband and I thoroughly enjoyed our visit to the hotel.  The property is beautiful and well maintained in a beautiful mountain setting.  We will definitely be back for a longer stay!  Food was great!  Staff was friendly and helpful!

Loved our hotel and experience

The grounds and facility were great.  Enormous hot tub, The staff was helpful.  The menu selection was just about right.  I would love to return to Hyatt Centric Park City, there was not a single negative aspect of my stay.

Very Nice

This hotel was clean, nice amenities, and friendly staff.  Only complaint was restaurant.  Would not recommend it.  Other great restaurants in walking distance from hotel.
 Otherwise, great place to stay.

Great location and Friendly Staff

One of the best experience we had. Asked to change our reservation from king to double queen, but instead we were upgrade to a Loft!  great facility and would highly recommend. Rooms is large with one king bed suite and two queen size pullout sofa bed and two fire places and balcony.  Can't be more happier. 

Awesome Facility and service--Local manager are excellent,

Beautiful location and hotel, staff was very friendly and helpful. Loved the oversized bathtub in our room! We had breakfast and lunch at the hotel and both were delicious. Didn't have the opportunity to enjoy the pool, hot tub or gym. 

Beautiful Hotel

What a magnificent place to stay for our Ford STSUV Experience. This hotel is beautiful with amazing views. The accommodations for the Ford performance school was way above expectations. The hotel staff super friendly and very helpful. 

STSUV Experience

Everything was exceptional from before check-in to front desk to meals to check out.  I could not be more pleased to recommend this Hotel for whatever type of traveling someone is doing. Every single detail that was important to me was handled with a great degree of personal touch and expertise. July 2022

A great place

We drove from BC Canada to stay here during an event. This was oue first time staying at Hyatt centric and we couldn't be happier!! The service was amazing, and the staff were always waiting to help in any way they could! The room was immaculate, and I could find nothing missed (and I was a cleaner for 10 years!!).
The beds were so comfortable, as were the pillows! Thw food was also so good! You won't leave hungry! 
My one and only issue was that we had an adjoing room, and we could hear the TV from the neighbours, but that was not the Hyatta fault!
I can't wait to be able to stay here again!! 

Amazing hotel

Room was beautiful and staff were friendly and attentive. Room was serviced daily, which is a rarity these days. The room was also thoughtfully appointed with utensils, tableware, etc. An outstanding place to stay.

Outstanding

Beautiful property and rooms. Great views. Very clean! Up to date rooms. Electrical and USB outlets at bedside (each bed). Good shower pressure and drain. No standing water while showering. Highly recommend!

Amazing hotel, location and staff.  I so enjoyed my recent stay and will be back.  Everyone is so friendly and the hotel is wonderful.  It is the perfect location and such a wonderful place to visit.  Vicky and the front office staff are wonderful.

Great visit to Park City

This property is beautiful. Friendly staff. Staff were available and answered any and all questions we had regarding the area or the event we attended. Great place to stay in the summer. There are many things to do nearby. 

Beautiful

Beautiful hotel, fantastic staff! Wonderful accommodations! The staff was very nice, friendly and helpful. The hotel was very well kept. The food very good. Just a very pleasant time while we were there. Hope to come back soon.

Thanks Hyatt Centric!

We booked a 2 bedroom suite and it was much more spacious than expected , very clean and quite well maintained. The AC in our room was not working but i assumed it was a building central AC and i saw people working on it as i was checking out. I dont feel that it was worth dinging them a star as it is cool in the mountains at night so wasnt too warm and was clearly a blip and not indicative of the resort. I would definitely stay again . We had a full kitchen dining table and 4 walkouts as well as a washer and dryer. Great place to begin and end each day on vacation with full amenities A++

Well maintained property in a beautiful location, Awesome getaway.

We stayed at the centric over the fourth of July and couldn't have been happier with the hotel and service we received.  The hotel felt more luxurious than I expecting based on the centric brand.  I received great recognition as a globalist.  The staff went above and beyond with our requests.  We plan on coming back again

Great staycation on the fourth

My family had a lot of special requests:  Where can we park our travel trailer?  Can we change rooms to one with a washer / dryer?  Can we have more towels / bedsheets?  Can we have a late check-out?  Can you fix me a Sazarac?  Can we have some scrambled eggs to go back to the room?  I've stayed in many hotels, and never have I stayed in a location where the entire staff was so consistently awesome, friendly, and accommodating. 

Best Staff of any Hotel

From the moment we made our reservation to pulling out of the parking lot at the end of our stay, this is the best hotel experience we've ever had. Reservations staff made sure we had the accommodation we were looking for, the valet/concierge greeted us warmly on our arrival and sent us away happy. Desk staff made check in smooth and easy, and the food and beverage folks put on an excellent product. We got a suite - what a clean and well-appointed set of rooms! Truly, there is no better hotel experience in Park City!

No better hotel experience in Park City!

From the moment I walked in (actually before via the text messaging system), I was welcomed and treated like a queen.  It's the perfect location for hiking, and close to town as well.  It would be perfect in the winter!! 

Wow! First time visit...but won't be my last!!

The staff were very friendly. The food that was served at our Ford ST experience dinner was excellent. The rooms are very nice and clean. They were very accommodating and had suggestions for things to do. I felt I had privacy. The landscape was beautiful. 

Ford ST experience at Hyatt Centric

Loved the location and June was beautiful.. warm days cool nights. Beautiful interiors and cozy comfort along with lush surroundings makes this a must-return to destination. I was wowed walking into my room! 

Great visit!

This hotel has awesome staff and is a perfect location!! All the little details of my stay  were attended to:)
I appreciated the free shuttle to downtown, great food choices, and beautiful scenery. I plan to come back!

Great place to stay!

The room was clean and the bedding was fresh and had a very light fresh fragrance. Although it was summer, we had a cold rainy night and the fire place was cozy. We went to the hot tub in the rain and it was empty and felt great in the rain! Such a wonderful trip.

Clean and Cozy

The front desk was helpful. Provided new key when previous key did not work with outside door. Came for the Ford STSUV Experience. Appreciated the ready experience of your staff. Although there were many Resort/Hotels clustered, and much construction happening, the valet and front desk staff were very kind and professional.

Nice location.

Excellent job extending our stay in the same room which was amazing! Staff was helpful. Shuttle to downtown Park City made it easy to experience. Food was tasty, lots of options. Small conscience store had everything you’d need. Parking an adventure underground. 

ST SUV Experience Stay

This property was gorgeous, the rooms were amazing and outfitted with everything needed. Dinner was okay but expensive, breakfast was good, the rooms were hot for us in the summer. Other than that, I would stay here again with a fan. Lol 

Gorgeous Property

Excellent service, friendly staff. The facilities are very clean, taste of the food in the restaurant very good. All the employees at the resort were very friendly and helpful. Will definitely recommend and can’t wait to go back!! 

Excellent service

From the time we pulled up to the time we pulled away our time here was perfect. The staff was genuinely friendly and helpful. We had a dinner and a breakfast,  both delicious.  And our suite, amazing! The only negative is we didn't stay long enough!

Perfect stay

The staff was super friendly. The rooms spacious, modern, and clean.  The design of the hotel was very modern and upscale. Nice workout facility, pool and hot tub area.  Parking was convenient with valet parking. Great location in Park City and proximity to Old Historic Park City.

First Class and Friendly Staff

This was my first experience with Hyatt.  We usually frequent another brand that claims to be the best.  However this property was beautiful.  Rooms were well appointed and spotless.  We were there for an event and meals were catered.  The catered food was outstanding.  Didn't get to try just going into restaurant and ordering but I would guess it was just as good.  Staff was very friendly and couldn't be more helpful.  We will definitely be staying with this Hyatt again when in Park City.  Can't comment on value because someone else was paying for our rooms.

Hiighly recommend Hyatt Centric

Hotel was beautiful, clean, and had a gorgeous setting. The only thing disappointing was they did not have a free breakfast included with stay. 
Other hotels and other Hyatt’s offer free breakfast, it’s a game changer for families on vacation. 

Beautiful Hotel and setting

Had an awesome visit. Room met all of our expectations. Even though the room was on the top floor as far away from the office as possible, the view was fabulous. Service at the door by Reed was "excellent". Check in and check out were a breeze.

In association w/ Ford's ST SUV Experiance.

The entire staff at the Hyatt Centric Park City is, hands down, the best of the best in the hospitality business.  Everyone was smiling and seemed to enjoy being there.  A true getaway!  All around super

Truly relaxing and stress free experience

We went for a marriage retreat! It was an amazing experience! The hotel was gorgeous and the staff were phenomenal 
! I would stay there again in a heart beat and would recommend it to anyone. It exceeded our expectations! 

Conference at Hyatt Park City

Great property, amazing staff, very comfortable suites. Newer well appointed property, friendly staff, pet friendly and steps away from park city canyons ski lift. Will surely visit them again in the coming years

Hyatt Centric Park City Ski Vacation

Wonderful stay. Great service and great location. Room was very comfortable and clean. This is my 3rd or 4th time staying here. Always happy to come back! Access to Park City was great and the storage of all ski gear made it very convenient. Restaurants are writhin walking distance and all very tasty.

VERY COMFORTABLE..GREAT LOCATION

We have now stayed at the Hyatt Centric for 5 week long ski vacations with friends and family. The proximity to the mountain, amenities, room design, and especially the staff are what make us return every year. This year I received a pre-trip email from Brad Rohaty Director of Operations. I had a number of requests based on our previous stays and he made sure that each was taken care of prior to our arrival. As a returning guest and Hyatt Discoverist member he also threw in daily breakfast which was a surprise and much appreciated. He checked in with us during our stay to see if there was anything else he could do and allowed us a late check out on our day of departure. Upon arrival  we were greeted at the valet stand by Roger and Matteo who perform multiple functions, are always willing to help, and always with a smile. The same goes for the front desk people who are exceptional. Geovonie, Diana, Jaime, Jeff, and Ashley who all work at the front desk are always helpful and once again always with a smile. The cleaning staff exhibited great professionalism and nice little touches on a daily basis caring for the one bedroom large residence that we booked along with the other rooms for our other guests. They are very accommodating in terms of time requests.  The ride service every hour into Park City is quite useful. I would single out Dylan as one of the most exceptional people who helped us during our stay. I’m sorry to be repetitive but he had to be the happiest person I’ve ever met and could not do enough to make  our stay perfect.  The other person I would single out as extra special is Ary who seemed to be doing everything from fixing appliances in the rooms/apartments to seating in guests and serving in the restaurant. The one drawback this visit unlike previous years was the lift next to the hotel and the trail making the resort ski on ski off was not functioning. This is apparently under the control of Vail resorts not the hotel but it eliminated one of the key features of the resort in ski season. However the hotel compensated by having a shuttle available to the main gondola lift only two minutes away. I would recommend this hotel to anyone as family friendly, extremely pet friendly, and a terrific place to get away with friends. And of course The Canyons and Park City offer outstanding ski trail's. We will be back next year! Thx to all at the Hyatt Centric.  Mark S. 

Hyatt centric ski trip

Short staffed and crappy buffet.  No ski in and ski out.  overpriced for the experience.  there are better places to stay.  i would expect more for a hyatt property.  the hot tub was nice and the rest of the amenities were fine.

Over Priced

My company was just in town at the Hyatt Centric for a business meeting and our event manager, Doris Rodriguez, is one of the best I've ever worked with.  She's the friendliest, hardest working, most caring, energetic person who simply can't do enough to help.  I wish I could bring her with me on the road, she is the best of the best.  The whole team was spectacular!  They troubleshooted anything that came their way, happily did their work without complaint, and even drove to the store for odds and ends items that were requested. I was amazed at their professionalism during a time when everyone is short-staffed.  They handled our event like champs.  Mike with Encore is somebody else I'd like to mention.  He was so attentive with our AV needs for both days of our event, and even performed at our Saturday evening reception. An all-around talented guy. The hotel recently brought on a new executive chef, and that was clearly a big win for them.  The food was delicious!!  Being in events, I've eaten plenty of catered food, and most times its average or worse.  Everything they served us was so yummy and innovative.  The restaurant menu also delivers on every level.  As for the hotel rooms, they're huge and well-appointed.  You can easily entertain people in your room, or just enjoy the ample space and fireplaces yourself.   Also, the marketplace in the lobby was very convenient for coffees, pastries, other snacks, beverages and toiletry items.  The chapstick in the market was a lifesaver.  Park City is packed with many hotels to choose from and as far as I'm concerned, the Hyatt Centric is amongst the best of them.  I'll for sure be back and look forward to it. 

Stellar service and amazing food

This hotel was advertised and priced as a ski-in/ski-out property.  However the lift outside the hotel did not work the entire season and the snow was insufficient to ski in, so we had to take shuttle to / from base gondola every day, still we were charged top-dollar ski-in/ski-out rates (much higher than non ski-in/ski-out properties).

Ski-in/Ski-out Rates for a Non-Ski-in/ski-out Property

Great location with private ski lift and ski valet right off the slopes. Makes it easy to go back to the room to grab a snack, warm up or grab something you forgot. Staff was super friendly, and the shuttles were readily available and easy to use. Our room was large, nicely decorated and very clean. Great choice for skiing the Canyons!

Ski in/out

Property doesn’t pay attention to their clients  & loyalty status. Overall staff are super nice but all other brands take care of their own. Was told would get a complimentary upgrade and even gave a generous tip for it, only to find out we were charge for it. 

Beware even if they offer free upgrade you will find charges when you leave

Loved the location, service was great, and rooms were clean and nicely appointed. The onsite ski rental service was fantastic, and while the closest lift wasn't operating, the hotel shuttle got me to the gondola in under 5 minutes. Only drawback was the room service. Difficult to find the online menu and even the number to call to order. Food was good, but the selection was pretty limited.

Great first experience!

Comparing Park City/Deer Valley, we chose the Hyatt Park Centric and we were so glad that we did! We reserved a Large One Bedroom residence for MLK week and it was glorious! We took a shuttle from SLC to the hotel via Canyon Transportation (5 Stars - see review). Check-in was friendly, prompt and - despite arriving early - our room was ready. Not only was it immaculate, but it was large with a prominent fireplace, jacuzzi tub, and full kitchen with a Keurig, Sub-Zero fridge, and wine chiller (not that we needed it). Masks are required everywhere, so I felt safe.
The location is ski-in (take the Retreat trail which is a sharp right coming out of the In & Out lift: *take a sharp right* & *keep to the right* until you almost see the bottom of the Sunrise lift (& ski-out if the Sunrise lift is open). The Hyatt is on the right of the lift, and you can ski into the rental shop within a few steps inside of the elevator to the rooms (see below). If you miss the turn off, you can catch the shuttle back to the hotel (if it's not there, call them and it will be there within 5 minutes!)
After unloading, we went to the 2nd floor to rent from Aloha Sports (I had reserved online to get the reduced rate as well as purchased 5-day lift tickets online). The staff was extremely personable and flexible with our requests. Every day, our skis were waiting for us out front and they would load our skis for a quick 3 min ride to the base of the Red Pine Gondola. Perfect! Also, if we didn't ski, they didn't charge us...it was a no-brainer! We received refunds of unused days (both on equipment & lift tickets, although call Vail Resorts before 5pm on the last day of your lift ticket to get the refund).
After skiing, we'd ski-in to the rental shop, go to our room to remove our boots, and go down (before 5pm) to get a bite to eat and drink to tide us over until dinner (the chili was great, but Short Rib grilled cheese and sweet potato fries was to die for! I think we had it 4 times!). Ice was available for free at the front desk.
A free shuttle* heads to Historic Park city (a $10-$15 Lyft/Uber otherwise) on the hour (5pm - 10pm) and returns on the half-hour (5:30 to 10:30pm) to the Town Hall next to the (awful) UT state liquor store. *Call ahead - at least 2 hours ahead to reserve spots, but space is limited - there was only one time on a weekend when the shuttle was packed & be kind...cancel if you don't need it so there is room for others.*

Exceeded my expectations!

Last minute vacation end up been a great vacation for our family. We decide Park City bit then were’t sure where exactly to stay and after thr research thank God we chose the right one. Overall great place and if we go back I believe that would be the one.

Vacation

For families with kids and pets, best place with ski in to the hotel doors and ski out. Spacious, clean and cozy.
Fantastic room service and super good food in the restaurant.

We come back every season and enjoyed every stay so far,

Best place in Park City to stay for skiing

The staff all went out of their way to help however they could.  The room, a 2 bedroom suite, was very large and comfortable.  Food was fine but not exceptional.  I would highly recommend this for a ski/snowboard vacation, the property was right near multiple lifts.

Extremely attentive staff and very nice room

Awesome stay and the staff were impeccable - called me  y name upon arrival and went out of their way to make us feel welcome - their interaction was genuine and very much noticed and appreciated - it is that type of service that keeps me coming back to Hyatt and one of the reasons I am a Globalist 

Great place to ski in/ski out on the Canyons side of Park City.  Beautiful, convenient, quiet, great for families.  Loved the pool and multiple hot tubs, fitness center, restaurants.  Great location just 15 minutes from downtown park city for shopping, restaurants, etc.  Lots of great restaurants within walking distance in the Canyons Village.  Loved all the holiday lights and decor.

I’ve stayed a few times in the past and loved the experience. After this year I will not be returning unfortunately. Beginning with the extremely noisy rooms, paper like bedding which honestly I could overlook, but ending the experience with several hundred dollars in lost clothing that the staff was extremely rude and unhelpful in addressing or solving the issue. No compensation, solution, or assistance. I’ve never had this sort of experience at a hotel before and I only like leaving positive reviews. I’m embarrassed to have to draw negative attention to a place I used to enjoy. 

Not the same post Covid

We had a very nice stay.  All of the staff is so friendly and willing to help.  From check in to check out, everything went smoothly!  The location is beautiful!  There is some construction going on, but the noise wasn't annoying enough to ruin our stay.  Would definitely stay here again!

Nice Stay

I stayed at this hotel during a business conference and was blown away with how nice the room and hotel staff were. This is definitely one of my top stays if I find myself in park city again in the future!

Fantastic place for a business trip

I came to this location for a business summit and my experience was 10/10. The customer service was outstanding and every employee was so kind and willing to help. The food was delicious and the views were second to none. The building itself was beautiful and the rooms were honestly a dream. I would for sure re-visit and recommend this place to anyone. 

Incredible Experience

Property excellent.  Have to drive through a fair amount of ongoing construction, but not a real problem.  Friendly and professional staff.  Food service is probably the weakest link, particularly a banquet type meal that was mediocre.

Amazing property

My wife and I stayed at the hotel because it was our 21st anniversary and we truly had a great time. My wife love the view from our hotel room and she mentioned that she would love to come back. She loved the pool and how it was nice and heated.

Great Vacations

The view from our suite was amazing and we were lucky enough that is snowed also so it was even more gorgeous. There are some updates that need to be done like having smart tv’s for the cost but overall it was wonderful 

Weekend stay

We love how the property's buildings form a semicircle. The buildings are connected so that you can walk from one to another without getting rained or snowed on. It's a beautiful place. Great in-room fireplaces!

Beautiful place

Hotel is beautiful. Staff was very friendly and even upgraded our two queen bedroom to a king where it was just my husband and I staying without us asking.  I will definitely stay here the next time we are in Park City.

The hotel is tucked into the side of a mountain covered in birch and aspen trees that were in their full fall colors. The view was spectacular, which immediately relaxed us so that we could enjoy our stay.  
The staff was knowledgeable and always willing to help no matter how small the request was.

SUV ST

This was the best hotel experience I’ve ever had. Checkin was easy, rooms were great, food was awesome and very flavorful. The hotel was very clean and safe feeling. Beautiful views. Parking was secured under hotel. 

Relax mode

This trip exceeded our expectations. The value and price with ROI was second to none. After research of the options, I was pleased to have chosen this hotel due to its proximity to the Wine Festival, business/work for my BF, and the accomodations (great value for my upgraded accomodations). I recommend this for a fall  getaway that made my birthday weekend relaxing.

Birthday trip dream

Ask with a room with a view as some of  the rooms are very dark & facing wall which is surprising for a resort type.  Lots of construction in the area & far from park city . Food for breakfast, lunch and dinner was not great and disappointing.

Business meeting

This is a beautiful hotel and the area is amazing.  Being there in September the scenery was extra special with all of the fall colors on display. The dining was delicious and set in a relaxing manor.  Every member of the staff that you come in contact with are all very friendly and helpful. I will definitely make it a destination again in the future.

Hyatt Centric in Park City, Utah

Our accommodations were marvelous. Our room was a very generous room with a full kitchen, including a full stove, refrigerator, dish washer, dining room table, washer and dryer (!), and a Jacuzzi bathtub plus a separate shower . Very lovely!

Beautiful Hotel!

We stayed for 2 night while driving through on a road trip. Nice hotel and staff was kind. Like most services providers (hotels, restaurants, etc) they were understaffed in the kitchen and restaurant. There is a lot of construction in the area so not a simple walk to the village however they do over shuttle. They do require masks at the hotel though the city does not.  We had our lab with us and they were pet friendly. Would stay again.

Comfy stay but understaffed

Customer safety was very evident as a  top priority. Great accomodations and staff. Food was excellent. On site free parking. Amenities were great and well maintained. Great location , just a short ride to downtown.

Great place to stay

Overall great location. Staff were very friendly & following Covid safety protocols. Beautiful room with stunning views. The entire hotel was very clean. Nice shuttle ride from hotel into Main Street with returning shuttles every 30 minutes. 

Park City

The staff was pretty unhelpful.  The hotel could use some updating. There are far better options in Park City. My fireplace did not work and the window screens were broken. This place could seriously use some maintenance and updates to keep up with the competition. 