Policies
Destination Fee
A daily destination fee of $35.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.
- Bike Rentals with self-guided tour and map of popular sights in SF (based on availability)
- Premium hi-speed Wi-Fi for multiple devices
- Local and 1-800 phone calls
- Usage of Business Center (printing and copy resources)
- Sustainable Water Program- Each reservations will received two reusable water bottles to be used at our water dispensing locations on each floor
- Mail/package holding & delivery (in-house), up to 5 pounds
- Retail Discount/Loyalty card to retailers in Pier 39 (present card at time of purchase for discounts)
- Special SF keepsake magnet upon departure
- 20% discount on Big Bus sightseeing Deluxe bus tickets (purchase tickets through Front Desk - up to 4 per room)
- $2.50 off Aquarium tickets (purchase tickets through front desk - up to 4 per room)
- $2 off Exploratorium tickets (purchase tickets through Front Desk - up to 4 per room)
- Rollaway Bed Rental (oversized king or double rooms/1 per stay) first come first serve basis, availability based on room type
- $10 discount on Spin Scooter (download SPIN app to receive discount)
- 10% Discount to Napa Valley Wine Tour Train
- Game Room- Table and Arcade games available
- Board games / dice / playing card games available at front desk
- $10 F&B welcome amenity credit
- Pool Toys/Floats
Cash Free
Please note that this hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.
