FAQs

It’s a stylish, modern hotel in Piantini, offering vibrant city energy, contemporary design, and easy access to shopping, dining, and nightlife.

The hotel sits in the upscale Piantini district at Av. Winston Churchill, close to top restaurants, malls, and business areas.

Check-in starts at 3 PM and check-out is at 12 PM.

Yes, daily housekeeping keeps your room refreshed throughout your stay.

Yes, room service is available with a curated menu of local and international flavors.

The hotel sits in Piantini, one of Santo Domingo’s most vibrant districts, surrounded by shopping, dining, and entertainment.

Guests are close to Agora Mall, BlueMall, the Colonial Zone, El Malecón, and top museums and cultural sites.

The UNESCO-listed Colonial Zone is about 15–20 minutes away (depending on traffic), ideal for exploring historic plazas, cathedrals, and cafés.

Yes. Piantini offers boutiques, local eateries, and upscale restaurants all within a short walk.

Yes. The iconic waterfront promenade is about 10 minutes away, perfect for ocean views, dining, and sunset strolls.

Guests can reach the National Palace, Museum of Modern Art, and Alcázar de Colón with a short drive.

City beaches are accessible by car, and popular options like Boca Chica and Juan Dolio are 45–60 minutes away.

The Piantini and Naco neighborhoods offer lively bars, lounges, and music venues minutes from the hotel.

Yes. The property is in Santo Domingo’s primary business district, offering easy access to corporate offices and event venues.

Choose from modern guestrooms, high-floor rooms, or spacious suites with city views and thoughtful design.

Rooms feature plush bedding, rainfall showers, Wi-Fi, smart TVs, minibars, and a contemporary, comfortable layout.

Yes, accessible rooms with mobility features and roll-in showers are available upon request.

Yes, complimentary on-site parking is available for registered guests.

Las Americas International Airport (SDQ) is approximately 30 km from the hotel. Travel time is usually between 30 minutes to 1 hour, depending on traffic.

Transportation can be arranged through the hotel or local services. Please contact the team for details.

Yes, the rooftop outdoor pool offers a refreshing place to relax with sweeping city views.

Yes, the fitness center features modern cardio and strength equipment for all workout styles.

Enjoy a signature restaurant, a café, and vibrant bar spaces offering modern Dominican and international cuisine.

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Yes, a 24-hour business center provides workspaces, printing, and digital conveniences.

Yes, families enjoy spacious rooms, dining options, and a convenient location near attractions.

Select room types offer connecting configurations. Contact the hotel for availability.

Yes, breakfast is available daily with local favorites and international selections.

Hyatt Centric Santo Domingo is not pet-friendly; however, we gladly welcome certified service animals.

Yes. The hotel provides accessible ramps, public restrooms, and specially equipped rooms for guests with disabilities.

Visit Hyatt.com to view real-time rates, room types, and exclusive member offers.

Policies vary by rate and dates. Review your booking confirmation for specific terms.