World of Hyatt


Average rating based on 2541 reviews
5/5 stars

Amazing staff saved the day!

The Hyatt Centic Times Square saved the day when The Millennium Hotel (across from the Hyatt) canceled my reservation 3 days prior to our booked date for a reservation I had made10 months ago because the credit card I had booked with had gotten compromised and so the credit card number changed. The Millennium Hotel notified me via email while I was on a cruise ship in the middle of the Atlantic, the email had the name of the employee in the by-line not the hotel name, no phone call or email asking for a different credit card. This could have been a nightmare of New York vacation with no place to stay and pouring down rain but the excellent staff at the Hyatt Centic went above and beyond for senior citizens that weren't even Hyatt members (at that time). They were FABULOUS!!! Hyatt Centic A+++++, The Millennium Hotel F !!!!!
September 2023carolynortiz
Thomas BlundellOwner ResponseSeptember 2023
Dear carolynortiz, Thank you so very much for sharing your experience here with all on Tripadvisor. We are happy that we could be there to support you both in your time of need. Thank you for allowing us the privilege of hosting your stay. It was our pleasure to assist and we look forward to welcoming you back as our guest again someday soon.
5/5 stars

Excellent Location in NY near Time Sqaure and close by main atractions

The hotel is located in a walking distance to all key attractions in NY mainly Times Square and the rooms are modern and overall service is great . This is my 2nd stay in 3xmonths and will come again for sure
September 2023LondonMay13
Thomas BlundellOwner ResponseSeptember 2023
Dear LondonMay13, We are so grateful to you for taking time out to share such a positive experience with all here on Tripadvisor. Thank you for taking time out to share your feedback. It was our great pleasure to welcome you back once again, and we are anxiously awaiting your return. We look forward to caring for you as our guest and hope that it will be very soon.
5/5 stars

Great hotel in Theatre District!

This was a perfect hotel for a weekend in NYC. Everything we wanted (great restaurants, theatres, Times Square) were in walking distance. Hotel was very clean and had everything we needed. Staff was friendly and helpful
September 2023susanmZ4619XG
Thomas BlundellOwner ResponseSeptember 2023
Dear susanmZ4619XG, We are so happy to hear that your experience exceeded expectations. Being in the heart of an amazing area is what Centric is all about. We appreciate you allowing us to host your visit and look forward to the opportunity to welcome you back as our guest again very soon.
© 2023 Hyatt Corporation

Hyatt Centric Times Square New York