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We are vey happy with our stay at Hyatt Centric Milan Centrale - convenient location, about 5 mins walking from train station. Very clean room, friendly staffs and great service overall.   We highly recommend this place!

Owner Response

Great experience

Stayed here using some points I had.
I was upgraded due to my World of Hyatt status which was much appreciated. All staff members were very helpful and nice. The shower was amazing!!!!! My mattress was sagging which caused back pain. I addressed the issue which was tended to promptly but never fixed. Do not stay in room 14 on floor 1. 

Centrally located with exceptional customer service

Everything was excellent! The hotel and room was modern and VERY clean.  The staff were absolutely exemplary.  I truly have no complaints. Also, the hotel is VERY close to the Milano Centrale station, so you really can’t go wrong. Highly recommend!

Perfect stay

The location is about 5-10mins walk to metro. It’s very convenient if you plan to move around with metro as it’s just few mins walk and the streets are big and safe. 
The front desk is professional and nice. 
Room maybe a bit small but it’s clean and modern. 

Great balance between location and quiet

First time staying at a centric and it’s a great brand. Solid redemption value especially given prices in Milan.

Not too much to do in the block but practical location between central station and duomo. 

Great Hyatt point value

Have stayed at this hotel many times.   The breakfast is great, the staff very helpful, the rooms clean and nicely appointed.  I spend roughly 100 nights per year at various hotels across Western Europe.  The staff here is top notch.  Overall, an excellent modern Business hotel.  

Great Hotel

We stayed here for three nights, which included New Year's Eve. The hotel was great, clean and staff was friendly. We decided to sit out the new year in the lobby around the bar and celebrated with other hotel guests. The bartender was awesome. We spoke with him for a while and he made some great recommendations for restaurants, etc. The hotel was great, and we would go back for sure. We also feel the bartender from New Year's Eve deserves a big raise.

New Years In Milan

The hotel is very convenient for the station and the staff are attentive and knowledgeable. The rooms are rather dark and a bit depressing with a quite sharp metal table top which sticks out at the edges to a point - ie not child friendly. 

But the beds are very comfy and everything is generally clean. Our room had a knocking through the night like a pump or something similar which irritated. Shower adequate and enough towels for the stay. The place to put clothes is quite limited and for trousers/shirts/dresses, only hanging room is where the coats are hung.

In short, its great for a night or two, but I would not recommend more than that.



Location is great for the station, but you would not want to stay more than a couple of nights here

There is a couple stairs in the room. This is a serious safety issue when you have kids or when you'd like to go to toilet at mid-night. 
Not enough toilet paper, facial paper or toiletries. We only have half toilet roll, a couple piece of facial paper and one set of toiletries for 3x person.
No direct USB socket, although hotel provide alternative one.

stairs in the room is a unaccepted safety issue, insuffient toiletories

Great location to catch all the trains within walking distance. Rooms are clean and the bed is comfortable. The on site steakhouse differs from the NY steakhouse you expect but otherwise great service 

Easy and safe location

Small, boutique-feeling hotel. Just a few minutes from Milano Centrale, so it's a great location if you're doing day trips. Buffet breakfast is not to be missed. Staff is fantastic--responsive and friendly.

Great find in Milan

Loved the lit up colored windows! The sky Garden bar is such an amazing view of the city with great party atmosphere! Also the restaurant is amazing food and the services is outstanding. Meet everyone of my needs!

Over great place

I am a Hyatt Globalist and stay at ALOT of Hyatt properties. This stay made me rethink my loyalty. The room had peeling wallpaper, scratched and scuffed walls, furniture that looked like it came from Staples (cheap office furniture), a poor location, rude staff, bellman who didn’t help with luggage (big set of stairs to front door), didn’t help with taxi (had to go back up the stairs to the front desk), slow elevators, never replenished bathroom products, one set of towels. Do not stay here- a Holiday Inn would be better. Can’t believe Hyatt bought this property. Stay somewhere else!!!

No better than a Holiday Inn

This place just was not worth the points, inflated prices for very little in return. Staff was great and yes the hotel looks appealing but what is offered in terms of points and prices is just not justifiable l. Save them and use them for something else 

Meh ok

Hyatt Centric is a perfect location for getting in and out of Milan from Centrale train station. Staff is young, friendly and professional.  Rooms are spotless and very comfortable even if not that large. The bed was wonderful.  The rooftop bar with 360 degree views is great, but very expensive. Check prices before you order. I will definitely return.  

Convenient, professional, modern

This hotel is within walking distance to the Milan train station which was super convenient.  The staff was super in every way - couldn’t do enough for us.  The food, bar and overall cleanliness of the hotel, size of room, amazing breakfast, proximity to the sites, etc will bring us right back in January a business meeting.  

Perfect location.  Perfect service

Close to station. Half hour walk from central square. Fab breakfast. Friendly helpful staff. Nice rooftop bar. Good complimentary drinks in room. Nice toiletries. Good coffee. Gym small. Pool closed. Would return. 

Great stay.

We were in our room on a work call when three professionally dressed women barged in talking loudly…. They kept talking in Italian without apologizing when we asked them to leave. When we left our room 30mins later, the same three individuals accessed the room next to us… again talking loudly. When we notified the front desk, they claimed that these were housekeeping staff…. Nevermind that our room was cleaned before we returned for our call. The staff insisted that (1) it was housekeeping…. B.S.. Who housekeeps in heels without a housekeeping cart? (2) they insist that if the guests do not place the do not disturb placard, then there is no expectation that your room will not be accessed. Never have we ever had this type of experience in a supposed upscale hotel.

No privacy from staff

The location is excellent - within a 10 minute walk from Milan's central train station.  There are nearby restaurants & cafe's within a 5 minute walk and a great gelato shop.  The staff's English language was very good.  Check-in & check-out process excellent.  The lobby is very impressive and at night the entire hotel is lit up with fancy lights. Marco, the hotel's manager was exceptionally great helping us with directions to the Duomo and other sites & places.  He also made sure our accommodations were comfortable with genuine care and concern.

Great Location (near central train station), Clean, Excellent Staff & Check-in - - Check-out process

Great location, a lot of restaurant options nearby, as well as tram and metro station.
We did not have the breakfast or other meals at the hotel.
The room was clean and the beds semi soft, air-conditioning worked well.
No complaints whatsoever.

Great location, clean and modern hotel setting

this hotel is positioned close to Milano Centrale so perfect for the train trips, only a couple of kms to walk to any sites and the staff at this hotel are friendly and really help when needed. The food at the breakfast or room service is delicious and the cleanliness of the room was really great. everything in the room worked and I was really impressed with the size of the deluxe room it was worth the extra dollars. Overall this was an excellent place to stay and its going on my list of places to stay in Milano. The room is very quiet and the bed was super comfortable and this made it easy to sleep 

An awesome place to stay

Comfortable world-class stay. Chic ambience throughout, great staff at front desk. Extraordinary breakfast with fresh vegetables, fruit, meats, cheeses, pastry, presented beautifully. Hotel room is luxurious and spotless. Those who are handicapped will have trouble climbing the 20 or so steps to front entrance (unless there is another entrance I am not aware of). Well done, Hyatt.

Grazie Mille for Mil-an Centric

Had the pleasure of staying multiple times on and off during a long stay in Italy. Staff were completely courteous and helpful every time we returned. Nothing was too much of a bother for them in any way. 
Location is excellent and close to Milano Centrale Train Station. This made the ease of movement throughout the city and country very easy. 
Will definitely return to this establishment as their hospitality is excellent !

Great Central Hotel with customer centric attitude

Close to the terminal central and my special place to rest after visiting the city. The attention is incredible, super clean rooms and  super comfortable beds, the restaurant excellent  (especially the attention of everyone, Adel the best !!!) delicious food and breakfast. the surroundings also with restaurants with delicious and varied food. HIGHLY RECOMMENDED. 

My favorite place

Great team and very nice hotel! I stayed from June 15th to the 16th. I got a beautiful room. My compliments to the very sincere lady who manages the restaurant / breakfast on the 4th floor. I was late and they were just about to close the restaurant - however, she managed to get me a lunch. Her kindness & professionalism is outstanding. I have been to many Hyatt hotels in different countries - but I will never forget my stay at Milano Centric. The Sky Bar is amazing! Looking forward to my next stay there.

Sincere & welcoming!

Close to train station, lovely rooftop bar and very nice comfortable room. Check in was smooth, staff were attentive and helpful. Location was great with lots of eateries and coffee places around. Only small issue is the mosquitos outside, sitting area but that might be seasonal. 

Pro: Great location, stuff are friendly. Rain shower is good. 
Con: Hyatt member (Explorist) means nothing here. Maybe Globalist is better. 
Pool is closed due to COVID, I can’t believe COVID is still an excuse of reducing services. There are steps to enter hotel lobby, if you are elders, do not expect any helps from anyone. 

Ok stay

Fantastici front desk staff in a new and elegant hotel. The room decor is elegant modern. The shower had a rain forest shower head. The hotel is within walking distance from Milan main train station ( Stazione centrale)

A new hotel and a jewel in Milan near the train station

Complimentary water was not available— they said they ran out & wouldn’t be able to reorder until after our stay.  Laundry service wasn’t available—they said they were “in transition” for another service. No reciprocal arrangement with another hotel.  Laundromats they recommended we’re closed!  When asked how to heat the towel, they said heating couldn’t be used after April 16.  All of the above were available a few days earlier at the Hyattcentric we stayed at in Milan just two days earlier.  Very disappointing & really unacceptable from a Hyatt property!

Service was a huge disappointment.  .

This hotel is wonderful.  Great in every way with an attentive staff, clean modern rooms, wonderful food (breakfast is best I've had at any hotel), and the location is perfect for being in Milan, a short distance from the Milano Centrale rail station.  Very near the Bosca Verticale, one of the most interesting buildings on the earth.  Will definitely come back here as it's a welcoming spot in the middle of a big, beautiful city.

Hyatt Centric Milan is a Gem

My family have a memorable stay at Hyatt Centric Milan. The service was excellent… from check-in to porter, sumptuous breakfast to generous offer of free bottles of water. In particular, Priti was amazingly warm and sincere in serving us our breakfast, wearing a big smile and offering us extra something for our long road trip. Thanks so much for the nice and memorable stay.

Hyatt Centric Milan experience

Highly recommended.  We had a wonderful time with easy access to excellent restaurants and connections to transit to visit all of the sites.  Staff was very helpful, and the onsite dining and beverages were top notch.  

Excellent hotel, walking distance to train station

Few steps from the Milan Central Station (just a 5 minutes walk), in a good area. Close to different metro lines, allowing you to reach any city points. Modern stylish decor. It is an excellent choice at a reasonable price.

Great location

I am a Globalist for Hyatt and a Lifetime  Bonvoy Titanium Elite member. This hotel is one of the best hotels I have stayed in. The staff is absolutely outstanding and the hotel is very well maintained. There breakfast buffet and service is absolutely the best! It is also a 6 minute walk from the Milano train station which makes it great if you are visiting other cities or taking the bus from the Milano airport. Thank you very much Hyatt Centric Team!

Fantastic Hotel in Milan

Went on a business trip. The hotel is functional and well located for Milan central train station.
Staff were very helpful.
Corridors dingy, Rooms are sparse and functional, quite spacious. Everything works as expected.
Good as a business hotel. Not for families, couples or holidays in my view.

Good business hotel

The room was everything I needed - clean, compact, quiet. The room wasn´t huge but it was enough at a good rate. The location is great because it is only a few blocks from the central train station, and within a few blocks, there are so many restaurants to choose from. Would definitely stay here again, because of the good value. 

Really great hotel

This stay is first Hyatt experience in Milan, and definitely made me a convert to Hyatt World. I'm a Spire Ambassador with IHG for over 10 years and I recommend this hotel for value, style and location.

Short Vacation

I really enjoyed staying at Hyatt Centric Milan Centrale. The location steps away from the train station made it an easy trek by foot. The staff was incredibly kind. As a solo female traveler I felt incredibly safe and welcomed. 

Beyond expectations or hopes

Nicely renovated and well appointed hotel in the perfect location for a Milan vacation. Very helpful and friendly staff and there to welcome you and offer suggestions on dining and sites to visit. We will likely stay here again on our next visit. 

The hotel is new and clean however the rooms are extremely small. Amenities such as pool and gym remain closed although other hotels in area have reopened. Requests made to front desk were not fulfilled. 26 euro for breakfast seems rather high. 

Lacking amenities, small rooms

Business or pleasure this is the place to stay if you visit Milan. An exceptional team will welcome you professionally and personably. Everyone spoke perfect English and delivered a very safe and enjoyable experience. Happy to highly commend them to you! 

Exceptional Hotel in an excellent location

Would I stay in this hotel again? Almost, what would make me not stay here, is no coffee in the room and pour shower pressure, my 2 pet peeves. Those are fixable but as most reviewers are not complaining I don’t see change coming ;)

Almost good

you need to pick up your luggage and climb the stairs to get into Front Desk, nobody helps,  we ordered fried eggs for breakfast at the restaurant and they said that only is served by Room Service, we ended up going to Hilton for breakfast.  staff doesn't know what they are doing, they are like robots not listening to the customers.

Very bad hotel, don't go

well trained staff, generous breakfast, all your needs anticipated before you realize you have any. young and energetic service staff, trendy crowd. 
13th floor bar is totally out of this world  experience with a magic view 

modern, appropriately priced, strategicly situated

Good experience in hotel and position

Confirtable and good quality     ,

We will spent other travel inside hotel.      Nice and near center with metro and bus. Also with length or with personal car. Delicious food

Good

Hotel ideally situated, close to the train station and fashionable Isole and Porta Nuova. The staff is helpful, the rooftop bar is beautiful and the rooms are comfortable (despite being rather small). Breakfast is of excellent quality although waiting times to order and be served may be really disappointing.

Excellent location and trendy setting

It is convenient in location especially a lot of good restaurants nearby. It is about 6 min walking distance to central station, easy to take train for next destination. Staff are friendly and helping, they managed to let me check in early so I can take a rest before sightseeing. 

Very convenient location and clean room

The hotel is located very conveniently close to Milan Centrale, the main reason station in the city (5 min walk). Although it doesn't have certain amenities (microwave in room, pool, free breakfast), and some we're closed due to Covid (fitness center), the location and room comfort made up for them. We really liked it as a base to explore the city. The bathroom was exceptional compared to other similarly priced properties, with a ceiling rainfall shower and a separate shower head. It's also been a long time since I saw a standalone bidet! The staff was excellent with whatever we needed and courteous, and they played a big role in this five star review.

Great location!

We love it! Modern ,clean, very friendly stuff. A pleasure! a role model in terms of cleanliness and friendliness! wir sind neue stammkunden im hyatt milano Centric.
We had a wonderful time there, that’s what everyone need for holiday. 
Thank you Hyatt!  

clean, modern, delicious. Perfect!! We love that hotel. Next time for Milan only Hyatt centric!

The room accommodation was lovely. Very comfortable stay and all you need is in the room. Well located in the city centre of Milan, very close to the Centrale Train Station. The staff are wonderful, warm, accessible and extremely helpful. The rooftop restaurant and breakfasts are very good which help to make your stay enjoyable. I would definitely stay here again next time I'm in Milan!

Excellent!

Great hotel in quiet neighborhood close to city center. Very close proximity to those arriving by train and short taxi ride to city. As a Hyatt discoverist , I was immediately offered a high room with a fantastic view of Milan. The front desk staff were extremely welcoming and catered immensely to all my needs, the hotel staff even helped schedule my Antigen COVID test on arrival! A fantastic breakfast was also served, it would have been nice to utilize the SPA and gym but due to COVID was closed, no gripe there. Fantastic hotel and city!

Solo trip Milan

Perfect place for staying in the heart of Milan, real value for money. A pleasant surprise was the bar at the roof, though i have been at the hotel several times it was my first time at the bar. Nice youngish crowd tasty cocktails.

Nice clean hotel in the heart of Milan

The problems are as follows:
 
1 - booked a Hotel with parking because we have a brand new car from more than 100.000. and after hotel had not parking, it was in construction or what ever, they send us to another parking „something 2000“ they was totally arrogant plus they had problems with the floor and when i asked and what we do now? They have answered: then let the car here.
+ in website is nothing about construction we taked this hotel just because of the parking.
 
2 - no one said us where the dinner or the  breakfast is, or something about the hotel.
3 - we had dinner, chicken and salmon, salmon was not bad, but in the same time prices are high for that quality and presentation.
My girl had chicken, it was strange and presentation catastrophe. She said look: they throw the things just in the plate without love, i think its a bit sad but anyway its okey.
Its not the kellners problem he is not cook, he is kellner.
About the chicken, she ate a part and i ate the rest, we had both of us diarrhea in the night..
But the kellner in the night also said that everything was fresh-made in the time.. not that he put our food in the microwave.
 
4 - BREAD it was like a stone, 5 days old, like this bread that you throw to the ducks in the river.
 
5 - this is not looking like a 4-star hyatt hotel
Our experience in Hyatt zürich was totally diferent, much better, and it was also in COVID-19 time. 
 
 
6 - breakfast it was everything good except the juice and the „“““ omelette „“““ we ordered double portion both of us, but it was strange... than we didnt eat it, and i apologized to the kellner about that, i said him that this eggs „ omelette „ was really strange and he told us that maybe is because they did it in microwave.. then we got it.
What can i say? My tip is; if you can not give the best service better give nothing because you just make a bad name of the hotel.. this is a constructive criticism.
 
What good can i say?
Hotel in the night is really beautiful with the light colours
The room was desinfected and clean, 
The kellner in the morning was good and honest he told us that he did the omelette in the microwave because in covid-19 they have no cook working in that moment.

WORST HOTEL IN MILAN

We had a very nice stay during 2 nights. Staff was very helpful and everything was clean. 
The hotel is a 5 min walk away from the central station where you can get the metro to the duomo.
We were surprised by the amazing spa facilities.
Definitely recommending this place!

Excellent

The rooms are small but clean,and the bathroom is only with shower. If arriving by train the hotel is conveniently located. The breakfast is very good ! Unfortunately there  are not many good restaurants nearby ! 

Shopping

Great location steps away from train station and city center. Hotel is nice and clean with good size rooms. Has a small gym and a great rooftop  terrace In summer months for afternoon drinks or dinner. Main shopping area, and  tourist attractions very close by.  Good restaurants around the hotel area. 

Great location, great staff

Everyone friendly and smiling. Great stay Only minutes from Central Train Station Big rooms The spa was unbelievable Fresh fruit and beverages free in the workout and spa area Great towels and robes and slippers complimentary

Amazing Milano Location

Well appointed and recently renovated hotel at convenient location near Milano Central Station, with professional,  curtious and helpful staff that lives up to the hotel chain's reputation. I would highly recommend this hotel for both , business and tourist purposes. 

Excellent hotel with convenient location

My wife and I spend two nights in this hotel and we were highly satisfied. It is very near located to the Stations Centrale and Garibaldi. Also the metro Station Gioia is just a few meters away. 
The service was very friendly. The hotel rooms appeard very new and were absolutely clean. The general design of the hotel is up to date. The Spa was great for having some moments of relaxations after a day in lively Milan.
The breakfast was great too. We can just recommend this hotel and would come back for sure.

Splendid Hotel

This is a Beautiful and Modern hotel by Central Station. The rooms and bathrooms are high class and the cibe of the hotel is chic and boutique like.

It is walking distance (4 minutes) to Milan Central Train Station. The are several nice places to eat around.

Beautiful and Modern hotel by Central Station.

The front desk staff was very friendly and helpful and their smiles make us feel welcome to the hotel. Location of the hotel was close to the train station and lots of nice eatery within walking distance. 

Excellent front desk service

1. Room size-best for 2 people
2. Food- Authentic Italian dish
3. Best room service
4. Helpfull staff
5. Beautiful lights around the glasses 
6. Amazing location with great service from Taxi provided by hotel

Best Business stay

Great location near the Central Train Station - it's only a five minute walk. Rooms are not large, but comfortable - especially the bed - and have great showers. The restaurant and wine list are both quite good, and the lobby bar has some very cozy seating. Perfect Hyatt service - as always. 

My new favorite hotel in Milan

Everything and everyone at the Hyatt Centric proved why the 'Hyatt' brand is rated so high throughout the world - the customer and the customer experience is first and this hotel follows that along with the  property that is close to the central train station and has all the amenities of it's competition - you should try it, I'm sure you won't be disappointed

When in Milan - Hyatt Centric Milan Centrale is the only place to stay!

I have been very satisfied. Very pleasant stuff and awful breakfast. I have received late check-out according to globalist status and other benefits. Clean, suitable and nice location. No complaints..

Excellent hotel!

I was expected that Hyatt means excellent quality, but not with that hotel. First of all it is not Hyatt, but probably more budget version Hyatt as can be expected. Access to hotel with wheelchair or baby carriage is very complicated. You have to use special elevating platform aside of main entrance. Thanks to personell which helped us with luggage. Stairs too high to take it by your own. When we arrived, we found that instead of double room we booked, we got accessible room... without even informing us. Next day, we were moved to another room. In the room there is no iron. You can ask for it, but remember to return it quickly. Because we were called several times asking if we don’t need it anymore. Room was not clean (dust and hairs on the floor). Next days cleaning was the same - bad. But personell was very friendly and nice. And breakfast was also very good. But that hotel was not worth money we paid.

It’s not what you can expect from Hyatt

General manager Andrea runs a very good team of workers.  We were welcomed as usual even though we were Accor members and now it is run by Hyatt.  There have been some changes already which were lovely like the rooftop bar but I believe more renovations are in order during the year which will make this hotel and even better stay.  

Great location and staff

Fabulous hotel for business and/or pleasure.  Our's was pleasure.  Close to Centrale Railway Stazion if you need to travel abroad.  Wonderful staff.  Breakfast was superb!  Rooms cleanly decorated with amply space and accommodations.  Would definately stay at this location again.   S.Hicks Tualatin Oregon USA  97062

Two Nights in Milano during Fashion Week!

Perfect for our overnight stay between connections at Milan Centrale. Easy walk with baggage, efficient front desk, clean well furnished room, multiple options for drink or late night snack. Plus, outstanding breakfast.

Great overnight stay.

This hotel has a great location for seeing the city and close to Central Station for day trips to Lake Como, Lugano, and Portofino. The staff are genuinely friendly and helpful. The Terrace Lounge on the roof was our favorite way to end the day. The solid shades over the windows allowed us to sleep well until we adjusted to the time change No disappointing experiences on our weeklong stay.

Happy with Hyatt Centric

Walking distance from Central train station but a decent walk to other sights.
Breakfast did have gluten free options which is pleasing considering Europe doesn’t have much to offer elsewhere.
Room was fine but bed wasn’t very comfortable 

Was an M Gallery

I stayed here based on the reviews but wouldn’t recommend it. Our city view consisted of the construction of two large buildings (I checked with reception that this was a city view), no coffee machine in room as stated, the lifts were very slow and there was construction of the foyer during our stay ( it states on their website it would take place until the day we arrived and it was still going on the day we left). Overall very disappointing. 

Underwhelming Experience

Hotel was close to railway station which was very handy because this is how we travelled. A ramp would be useful at the entrance because there are quite a few stairs. The hotel was very clean and tidy. 

The hotel was all we expected.

The hotel is nice and the rooftop bar is fabulous! I think I would stay here again but would like too try the Hyatt in the main city. Love the the way the hotel lit up at night. gorgeous! spa is nice as well.

Nice hotel

Where do I start? Hands down the best hotel I’ve been to! Do yourself a favour and book with Hyatt Centric Milano. The pictures don’t do it justice. 

Here are a few things I loved about my stay. 

Firstly the amazing staff, they have someone to greet you, amazing reception, restaurant staff, cleaners who clean your room everyday but visit when you’re out so you return to a freshly cleaned room. 

The breakfast is out of this world. Hand on heart the food quality is extremely fresh, room is impeccable, room style is out of this world! Gym is amazing!!!! 

Don’t miss out on an awesome stay! Price is worth every penny! You won’t get a better experience then staying at the Hyatt Centric Milano. 

Thank you so much for having me, I’ll be sure to share around my experience and if I return to Milan. I’ll be sure to stay here! 

Grazie. 

Best hotel in Milan! The pictures don’t do it justice with magnificent ammenities and staff!

The staff at this hotel were absolutely amazing. I was dealing with a medical issue while staying there and they went above and beyond to make sure that I and my husband got what we needed. They were incredibly kind, attentive, and knowledgeable. I really do not know what we would have done without them -- by far the best hotel staff that I have ever had the pleasure of interacting with.

Amazing staff, beautiful rooms, and overall wonderful stay.

Loved everything!Stuff were very friendly and helpful! Spa facilities (swimming pool+ sauna) just great; the rooftop bar has a beautiful terrace with an amazing view!5 min walking from main station Milano Centrale; overall 10 of 10

great hotel

Staff is very friendly and helpful. Room was very clean and updated. Love the black-out blinds !
Hotel is very close to the Central Station. Many very good restaurants within a 5 minute walk. The roof top patio has an awesome view, and good live music on Tuesday and Thursday.

Very nice Hotel

<Good Points>
Location is near Milano Centale. Convenient to access.
Room was modern and clean.

<Need to be improved>
Lots of mosquitoes on the roof top bar, it made us uncomfortable stay there.
No slope in front of the lobby. Guests have to carry their heavy luggage for more than 10 steps.
Only two units of elevator for the size of the number of rooms, which make guests wait too long.
Front desk staff was impolite, he underestimates how guests feel from his attitude. Actually we asked him to call back to us and we missed it since we left the room shortly. We understand we had some responsibilities for that but what on earth then he could have such right to scold us in the public lobby for that tiny reason?! We felt so sad and uncomfortable.
I regret to say that we will never use this hotel again and never recommend to others unless they will be improved

Unpleasant than expected

Close to Central Station. Front desk was very accommodating to all our needs. Taxi was called within minutes . Didn’t like that we can’t have breakfast because we didn’t book that package. All services were tended to immediately. Like the lights and roof scenery. Walk with a flashlight if you can’t see properly. It’s always dark 

Excellent location

We got an excellent stay at this hotel. The staff was really friendly and welcoming. Our room was really big, clean and modern.
It is really close of the main train station. My only deception was that we wanted to eat something late (around 12:00 am) and nothing was available except the mini bar. Otherwise great stay!

Really great hotel: modern and elegant

Feels like a business focused hotel. The night entertainment was very good upstairs on the terrace with the views over Milan. Easy to catch a train for a few stops into Milan. Walking around at night past midnight might not suit everyone as it’s very quiet. A lots of offices are nearby so it’s quite deserted at night. Not near trams.

Milano chic

We enjoyed our stay. The room was clean and tidy. The staff were very helpful and friendly. The hotel is located near the train station which was handy. There are a number of nice coffee shops and restuarants  close by.

Nice Hotel

Location not ideal for a leisure trip, for business ok. No parking at the hotel possible, public parking is a few 100 meters away and expensive. Room was clean and nicely furnished. Professional and friendly staff. 

Ok for a business trip

Great place to stay with good connections, helpful staff and great response from the room service. Close to Centrale train and bus station so you can reach anywhere very easily. One of the better peaceful locations 

Milan Easy

We have stayed here before and loved the predictability.  Very helpful staff, clean modern rooms and great location.  We will continue to stay here for business trips to Milan. The subway is only a couple blocks away at MILANO Centrale. 

Perfect place to rest in this cosmopolitan city

It was great experiance. It is close to metro the central station; walking distance. 
However, parking is a bit expensive but this is Milan. Their staff were very helpful. Breakfast was ok but no variety. 

Excellent hotel

Stay at Hotel Hyatt is satisfactory. Staff is very cooperative .it is very ear to financial area and near to central . food courts are very near surrounding. most of the offices are near to this. very nice hotel

satisfactory

The rooms are small for a twin and even when stated ahead of time it was made up as a double. The lift is soooo slow but the staircase is spiral so not for the faint hearted to use. The spa costs 15 euros to use not worth it on top of the room cost. The hotel is very dark inside. 
Rooftop is a great view, it was busy when we went so no tables available as good seats were reserved and empty. I wasn’t advised to book a seat there. 

Staff are friendly and helpful even when our shower flooded the bathroom. 



Reasonable hotel

Overall a great hotel to stay in, just do not eat at the restaurant for dinner as the presentation,creativity of the menu is basic at best, we should have cooked it ourselves. One of worst meals of the trip ! Waiters had no idea about the wine that was listed. Breakfast was good though.
In contrast, front desk staff were exceptional, went out of their way to help and very friendly/pleasent.

A day in Milan

A familiar place under a new management umbrella. Not much has changed though. The deluxe rooms & bathrooms are spacious. However, the hotel needs to fix a few niggles & with alacrity especially when pointed out by the guest.

In our room, one of the blinds didn't work for the entire duration of our stay although we had pointed it out right at the start. Replenishment of tissue paper, creamer/ milk was not done.

The staff was courteous, friendly and helpful. They were eager to assist with taxis, restaurant recommendations and so on. Overall a nice experience despite the niggles.

Repeat Guests at the property

The hotel is in a great location, about 5 minutes from central station. There is a rumble every now and then from the tram line outside but the beds are comfortable. The staff were professional and did what they're there to do but it seemed to be lacking a bit of personality. No room service and fairly average tea and coffee making facilities. It just felt like the right boxes has been ticked to get the four star rating, but it didn't feel like a 4 star. Would stay again if on business but if you're looking for something better than a holiday Inn for a family trip you'll probably be a little underwhelmed. 

Clean, tidy, but seemed very impersonal

Servizio inesistente, personale non disponibile, suite poco curata per un 4 stelle. Ripeto: non mi vedranno mai più. I clienti storici non si trattano così, la gentilezza e la disponibilità non devono essere optional ma compresi in 500 euro di camera a notte

Mai più

Une chambre minuscule sans charme sans équipement mais propre. Seule chaleur des lieux: la dame du room service au téléphone. Ridicule rapport qualité/prix! L’accueil indigent limite poli du check in pose problème. 

Clean. No more no less

Albergo sempre al TOP delle aspettative! Posizione ideale per arrivare in treno. Servizio taxi super solerte. Il massimo per chi deve essere a Milano per lavoro o per famiglia. Sono anni che vengo sempre qui per tutte le volte che sono a Milano 

Fiera Milano Unica

말펜사 공항에서 도착 후 공항버스를 이용해서 도착한 역에서 걸어서 10분내로 도착이 가능합니다. 첫 입국에서의 방문 용이성에 큰 점수를 드립니다. 아울러 모든 직원들은 친절하고 따뜻했습니다. 다소 가격이 아쉽지만 지속적인 룸 컨디션 관리와 시설이 충분히 만족하고 지낼만한 숙소였습니다. 감사합니다.

충분히 메리트 있는 숙소입니다.

Tutto a posto, a parte l'offerta Spa che era ancora chiusa.
Il palazzo è ubicato a 300m dalla stazione centrale e si ha accesso alle linee 9+10 della tramvia, che ti portano comodamente a tutti i punti turstici importanti.
Per forza i dintorni non sono da parco ma quello lo si sa.
Da 1a classe il ristorante Rivington integrato nel palazzo.


Comodo vicino alla stazione

Hyatt Centric MILANO est tout à fait représentatif de l'EXCELLENCE des hôtels Hyatt !
Un grand merci à tout le personnel pour son accueil professionnel et chaleureux.
Excellent Breakfast et Dinner au 4ème étage
C'est toujours un grand plaisir de séjourner à l'Hyatt Centric de Milano.

Perfetto

Nous avons choisi l'hôtel par sa localisation proche de la gare de Milan. Nous y sommes restez juste une nuit mais ce fut en accord avec nos attentes, le personnel est très sympas. Le seul point négatif est la litterie, en particulier les coussins étaient trop épais. Il pourrait y avoir deux jeux de coussins selon préférences des clients.