General FAQ

What is the hotel address?

What is the hotel phone number?

What makes this hotel unique compared to other properties in the area?

Experience the heart of downtown Minneapolis at our historic boutique hotel. We are perfectly situated just minutes away from key attractions like The Armory, US Bank Stadium, Minneapolis Convention Center, Target Field and Target Center. Hyatt Centric Downtown Minneapolis is a pet-friendly hotel that features a fitness center and stylish meeting and event spaces. Relax in our spacious rooms featuring upscale touches, room service and luxurious bath amenities—all thoughtfully crafted to rejuvenate you for another day of exploring the bustling downtown area.

Hotel Experience & General Information

What types of travelers is this hotel best suited for?

What are the check-in and check-out time?

Are early check-ins or late check-outs available?

Can I store my luggage before or after I check out?

Can I send a package to the hotel?

Rooms & Amenities

What is the difference between the room categories?

Hyatt Centric offers modern guest rooms – perfect for any occasion. Each room includes a mini fridge, coffee maker, and work desk. Our hotel offers city views, spacious guest rooms, and luxury bath amenities to create the getaway you need. Upgrade to one of our spacious suites to enhance your stay. Our one-bedroom suites are perfect for families. Our Grand Suite gives ample space for small meetings or a bridal suite.

Do rooms include workspaces or business-friendly features (Wi-Fi speed, desk, outlets)?

Are there hypoallergenic bedding or pillow options available?

Is daily housekeeping provided, and can it be customized?

What accessibility features are available in guest rooms and public areas?

Accessible Hotel Parking and Transportation

Accessible Transportation Self-Parking for Cars
Accessible Transportation with Advance Notice Van-Accessible Self-Parking

Hotel Areas with Accessible Routes from Accessible Public Entrance:

Fitness Center/Exercise Facilities
Registration Area
Meeting Room/Ballroom Area
Guestrooms
Business Center
Restaurants

Accessibility for Guest Rooms and Meetings

Closed-caption or closed-captioning decoders for guest room televisions
Accessible guest rooms with mobility features have doorways with 32 in (0.81 m) of clear width
Text Telephone TTY
Assistive listening devices for meetings provided upon request

Accessible Hotel Areas

Restaurants
Public Restrooms
Registration Desk
Fitness Center/Exercise Facilities
Public Entrance
Concierge Desk
Business Center

Does my room have a mini fridge?

Do you have room service?

Are rollaway beds available?

Is there housekeeping service?

Parking, Travel & Transportation

What is the closest airport or major transit hub to the hotel?

Does the hotel provide shuttle or transfer services?

What are the recommended local transportation options (rideshare, taxi, public transit)?

Is the hotel within walking distance of key attractions or business centers?

Are rental cars or bicycles available through the hotel or nearby partners?

Is there valet parking?

Are there EV chargers?

Hotel Facilities

Does the hotel have a spa?

Do I need to make a reservation for the on-site restaurant, or can I walk in?

Is the pool open all year?

Does the hotel have a fitness center?

Does the hotel have a restaurant?

WiFi & Digital

What type of Wi-Fi is provided, and is there an option for high-speed internet?

Families & Groups

Does the hotel offer connecting rooms or family suites?

Does the hotel accommodate large groups, weddings, or events?

Pets

Is the hotel pet-friendly, and what is included in the pet policy (size limits, fees, amenities)?

Accessibility

What accessibility features are available in guest rooms and public areas?

Accessible Hotel Parking and Transportation

Accessible Transportation Self-Parking for Cars
Accessible Transportation with Advance Notice
Van-Accessible Self-Parking

Hotel Areas with Accessible Routes from Accessible Public Entrance:

Fitness Center/Exercise Facilities
Registration Area
Meeting Room/Ballroom Area
Guestrooms
Business Center
Restaurants

Accessibility for Guest Rooms and Meetings

Closed-caption or closed-captioning decoders for guest room televisions
Accessible guest rooms with mobility features have doorways with 32 in (0.81 m) of clear width
Text Telephone TTY Assistive listening devices for meetings provided upon request

Accessible Hotel Areas

Restaurants
Public Restrooms
Registration Desk
Fitness Center/Exercise Facilities
Public Entrance
Concierge Desk
Business Center

Booking & Policies

What is the hotel’s cancellation or change policy?

Does the hotel offer loyalty program benefits or membership perks?

Yes, the Hyatt Centric is a participating hotel in the World of Hyatt loyalty program and offers membership benefits and perks.

As a World of Hyatt member, you can enjoy a variety of benefits when staying at this hotel: Earn and Redeem Points: You can earn World of Hyatt points on eligible paid stays and dining, and redeem points for free nights.

Member Rates: Members receive exclusive savings and special offers when booking directly through Hyatt channels.

On-property Benefits by Tier: Depending on your membership tier (Member, Discoverist, Explorist, Globalist), you can receive additional perks such as:

Complimentary premium internet access.
Bottled water daily (for Discoverist and higher).
Late checkout (subject to availability).
Room upgrades (excluding suites for Discoverist and Explorist; including standard suites for Globalist, subject to availability).
Resort fees waived on free night awards (for all members) and also on eligible paid rates for Globalists.
For more information on specific tier benefits or to join the program, please visit the World of Hyatt website.

FAQs