World of Hyatt


Average rating based on 1653 reviews
5/5 stars

Nice Little Hotel with Awesome Service

Dorian was very welcoming at the Front Desk. But for the clogged shower drain and non replenishment of the Shower and Bath Gel. This was a gem of the hotel in the heart of South Beach. The Room was large enough with a side view of the Ocean.
May 2023Eshwar P
General ManagerOwner ResponseMay 2023
Dear Eshwar P, I’m so glad you enjoyed our friendly associates, location, and spacious accommodations! I'm sorry for our shortcomings with the shower and toiletries. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Jessica Francos General Manager
5/5 stars

Excellent hotel, recommend to anyone that go to Miami

The rooms were super clean, staff was super helpful and respectful, two complementary beach chairs were offered by the hotel so you can enjoy the beach and sunshine. Moved to Hyatt from Tradewinds Apartment hotel. I had an intrusion incident at Tradewinds on the first night of my staying. Had to check out earlier because I did not feel safe staying at Tradewinds. So far I did not get appology or compensation. They even refused to refund me for the nights that I did not stay. So go to Hyatt, DONT GO TO Tradewinds!!
April 2023Schen89
General ManagerOwner ResponseApril 2023
Dear Schen89, It is wonderful to hear you had an enjoyable stay at our Hyatt Centric. Our spotless accommodations, friendly service, and excellent amenities are typically the most celebrated aspects of the hotel in our guests' reviews, so it is great that you agree. On behalf of the entire team, thank you for your business, and please come back soon. Best, Hotel Management
5/5 stars

Staff and Location are outstanding

The location of Hyatt Centric is ideal-close to the beach and its walking/biking paths, Lincoln Road Mall, the rest of South Beach. The facility itself is manageable in size, not overwhelming, while still providing access to an outstanding health club directly across the street. The staff, under the fine leadership of Cesar Solares Ziu, is responsive and incredibly helpful.
April 2023ewlibby
General ManagerOwner ResponseApril 2023
Dear ewlibby, It is always a pleasure to hear that we have earned your recommendation due to top-notch customer service and our beautiful location. Thank you for recognizing Caesar and the entire staff in your review. Our outstanding associates genuinely enjoy working here, and I hope guests can feel that when they stay with us. We appreciate your kind words and look forward to your next visit. Best, Hotel Management
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Hyatt Centric South Beach Miami