Policies

Providing a safety and healthy environment for our guests and colleagues is always top priority for Hyatt Centric South Beach—even more so today. Below you will find a list of modifications that have been made to our amenities and outlets to ensure a healthy environment and in accordance with the City of Miami Beach and Miami-Dade County orders.  

MOBILE CHECK-IN AND KEYLESS ENTRY

Utilization of the World of Hyatt app: check in, access your room, and receive your final bill without contact—all from your mobile phone

CLEANING ENHANCEMENTS

Guest rooms will be cleaned using EVACLEAN SYSTEM and products recommended and approved by the CDC that kill novel coronavirus while safe for our guests and staff

HAND SANITIZER STATIONS

Touchless hand sanitizer dispensers placed throughout common areas including inside elevators

Valet / Arrival

Valet service is available for guests. The front drive will be designated as a guest drop off for unpacking vehicles and sanitized bell carts will be available for guests’ use. The front drive will also be available for guests requiring assistance. Guests will have the option of two city self-parking garages located within walking distance, one is located across the street and the other two business doors down.

A daily Resort Fee of $32, plus tax (subject to change), will be added to your rate.

The following is included in this fee:

• Premium internet access
• Beach access with two beach chairs
•  Pool toys and floats
• Yoga mats upon request
• Two welcome bottles of water
• Unlimited local calls
• World Cinema in room Bluetooth
• Gym access at Exhale Spa
• Use of hotel bicycles

Hotel package receiving and holding fees:

• Any envelope received by the hotel is complimentary.
• Packages weighing one to 20 pounds will be billed a $5 fee per package. Fee applies each day the package is held at the hotel until picked up by the hotel guest.
• he hotel will not accept packages over 20 pounds.

For inquiries regarding packages delivered to the property, please contact the hotel directly at +1 305 428 1234 and press “0” to connect with our front desk.

For seamless delivery, we recommend packages be addressed directly to the property as follows:

Hyatt Centric South Beach Miami

ATTENTION: First and Last Name of Guest

Arrival Date

Phone Number

1600 Collins Avenue

Miami Beach, Florida, USA, 33139