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Linda, the lovely front desk attendant, was incredibly welcoming and professional. As a valued globalist member, she showed genuine respect and gratitude towards me, which made me feel truly special and appreciated. Thanks to her exceptional service, my entire trip was an absolute delight! The hotel has prefect location and very quiet environment. Unlike other Wikiki hotels, this one is pretty modern one! Love it! Make sure to book ocean view room!

Nice modern hotel, awesome rooms with a great location. Good value considering it’s Honolulu however not sure why there is still a resort fee/ tax when it’s not a resort. Nice Starbucks attached and overall would go back again 

Great spacious and modern rooms and location

This hotel is an excellent hotel to stay at with fantastic service, the front desk lady Mailei was so helpful and is amazing when you require assist, the only 2 things this hotel can be the difference between great and fantastic is the pool needs to be deeper to be able to swim in it and it needs a bar/ Resturant for quite drinks and morning breakfast, this would make me stay at this place every time I visit, as the rooms are of great size the service was great and the rooms were cleaned daily 

Our familiy holiday at Centric

Toilet had dried urine on seat upon arrival. Floor was not clean in bathroom. Lots of dust on walls, tv, headboard, mirrors, door jams, trim, everywhere. Hair on walls in bathroom, over 50… shower floor scum layer, smelled musty very strongly, no cleaners were used to wipe shower. Shower had mold in corners and silicone. Couch was all tattered and stained. Bed sheets were stained and towels x2. Duvet was stained in multiple locations. Lamp shape was all dusty and had what appeared to be a blood stain on it. One sink was unusable and wouldn’t drain. Room 912. The standard of cleanliness of the rooms/hotel is very poor. We found the hotel room very gross and well used, but made the best of it. Pool was under maintained with tile pieces falling off and lots of sand in it. Hot tub was never hot, luke warm at best, 2x was ice cold. Staff were friendly and answered questions and were helpful. Overall the hotel could be so much more but very poor cleanliness in room and overall hotel, the restaurant/bar was closed and we were never told, and poor pool experience. I’d never recommend this hotel to anyone. Thank you

Owner Response

NOT CLEAN - POORLY MAINTAINED

This hotel is one block off the beach. Great amenities, friendly and helpful staff. Very clean. Beds so comfy. Only cons are there’s no real pool (splash pool and hot tub only) and no restaurant on site, however, there is a Starbucks on first level which was amazing. 

Amazing diamond in the ruff

Not much to say except we were very happy with our choice to stay at he Hyatt Centric. Bed was amazing, shower was great, staff were friendly. Check out the Poke place around the corner on Seaside Ave.. Pokefix - wow! 

Super comfy bed!! Great location!

The title says it all. Anywhere you stay in Waikiki Beach is going to be pricey, but this being a Hyatt we thought the standards of the rooms would be higher. While our rooms were very clean, everything else felt subpar. What you do get is a good location — very close to some great restaurants and walking distance to the beach and zoo. However, now that we’re more familiar with the island, I wouldn’t stay here again. 

You pay for the location and that’s it

From the moment we got there it was absolutely perfect. Guest Services Rachel, Malia, and Tiare were very helpful and made me feel welcomed. The rooms and view was absolutely beautiful. Very clean, the pool was something we made use of and that was great also. I will definitely go back and stay there.

Amazing Staycation!!

Amazing service, staff, amenities, and location. I had a big room and the king bed was so comfy. Staff (Anastasha, Archer, Luisa) are very polite and friendly. They’ve been helpful and approachable throughout my stay. Also, this location is close to everything. Short walks to shops or beach if you just wanna quickly grab a bite or catch the sunset. 

Solo Travel Done Well

I was very surprised at the excellent location of the hotel. highly recommend this hotel , great staff and helpful at all times.i really like the room which was well appointed. great TV and shower. Towels where a bit dull but some were white .

Great location and property.

If you want a hotel in the heart of Honolulu it’s the Hyatt Centric. It’s just a walk away from the beach, malls, department stores and markets. We didn’t have to rent a car, we only took Uber for our sunset dinner cruise other than that we just walked. Honolulu is a vibrant city, our vacation was perfect! Aloha! 

Impressed

Best staff ever.. I can’t remember the names because everybody was just amazing. Thank you guys for a memorable and I will be back. The location to the beach and all the restaurants was perfect being able to go downstairs and get beach chairs and beach umbrella was a nice touch.

Jenns 40th

Staff at front desk and valet are super helpful. They are willing to bring everything we need, always greeting to us, when the kid is sick, they asked how she feel every time when we walk by and being ice water to calm her down.

Staff are beyond expectation

Greeted by great doormen on arrival, reception staff very welcoming every day, room definitely largest we’ve had in Waikiki, would definitely book this hotel on our next visit to the islands. Great central location with plenty of bars, restaurants & coffee shops right outside.

Spacious gem of a hotel

Love the location and Malia was so helping with our room and needs. We were very close to everything. Very clean and not as crowded . Many locations for food . Hotel Mets all our needs. Love having beach chairs and towels on site.  

Great place

A total experience the location to near by Restraunts , shopping , the beach slept like a baby nice quiet comfortable relaxing rooms and it all started with two very friendly ladies every time we saw them they were nice as can be . Thanks 

Happy Holiday in the sun

I love that its a small hotel compare to the regency next door which is good and they can attend to your needs as quickly as possible. Front desk really did a great job on acknowledging being a loyal member and guest. The only downside is breakfast is not included but there are lots of great option to choose from. 

Great location everything is a walking distance and the bus line is on the block. If your driving a car be prepared for night rate. 

Thanks Hyatt Centric Waikiki for accommodating me.

Great for Business travel too

id 100% stay again ! i would definitely recommend creating a free hyatt account & then purchasing your stay on the actual site / through the hyatt app ! with my free account and minimum purchase of 5 nights , i got a free suite upgrade , late checkout & early arrival , tons of points and credits for future stays—benefits that made the price worthwhile. also the pool is incredible. we were given free water bottles on the way out as thankyous ! 

honestly great for the $$

The best is Hotel location. This hotel is located at the center of Waikiki.
- 5 min. walking distance to Waikiki beach
- 5 min. walking distance to shopping malls and many famous restaurants. 
- at night, your sleep may be disturbed due to some noise from street.


Very good hotel to travel to Hawaii

This hotel is located very nicely near Waikiki, but with calm surroundings. Staff is very friendly, hotel is clean and modern, overall a great experience! Ended up extending our stay at this hotel, would highly recommend.

Great hotel with great location!

We were here for the first leg of our honeymoon and it was the perfect location to adventure across O’ahu. The receptionist who checked us in made sure we got a great room - definitely recommend the high floor rooms, the views are fantastic!

Great location and views in Waikiki

One of the best hotels we've stayed at as a family.  The people are very warm and friendly.  The hotel property itself is fairly new and clean.  Location is excellent.  In the heart of everything and about 5-10min walk to the beach.  Would definitely consider staying at Hyatt Centric on our next visit to Oahu.  Only negative would be the in-house bar & restaurant is still non-operational, would be nice if we could order a few bites & drinks while in the pool or in the hotel premises.  Otherwise, not a big issue as there are plentiful of choices around the hotel. 

Mahalo Hyatt Centric Waikiki

You can pay a fortune in Hawaii and not get rooms as nice or as quiet as ours. The hotel is quite new, so everything is in good shape. The restaurant and bar weren't open, but there are plenty of good, relatively inexpensive place to eat nearby. The beach is a very short walk away, and beach chairs and umbrellas are included in the resort fee.

Large, clean rooms, Great location.

Spent the time relaxing in a fantastic, large ocean view room at the Penthouse floor.  Assistant operations manager, Rachel set us up and Malia at front desk did the rest.  Waikiki is still as colorful as ever and a great place to visit even if you are kamaaina.

Great staycation

Great location close to Waikiki beach which ee loved as the beach and and street above was super busy and noisy. Loved the availability of beach towels and chairs to bring along. Ice and water machine used a lot! No meals on hotel but plenty options everywhere close by the hotel Thanks 🙏🏻 

Xmas & New stay

Finally booked a room at the Hyatt Centric in Waikiki, been meaning to try the Centric for a while and I was happy we did it! The staff was really accommodating and upgraded us to an ocean view room with excellent views of Waikiki and lots of daylight. The room was clean and spacious for our family of five. The pool was excellent with a a large hot tub and spacious splash pad for the kids to enjoy. The pool deck was up on the lobby level, about 8 floors up, so it was well hidden from street noise and pedestrians. The hotel is nicely situated at the heart of Waikiki and only steps from many great eatery's and activities. Beach toys such as boogie boards, chairs and towels are also available to guests complimentary and only a couple blocks to the famous Waikiki beach. We had a great time enjoying the pool, going out to listen to live, local music while we ate and enjoyed a quiet evening in the room while we chromecasted a movie onto the tv for the kids right before bed. We are looking forward to staying at the Hyatt Centric Waikiki in near future to enjoy the area again!

New Year's Day Staycation

We had a great stay at this property - the staff was welcoming and anticipated our needs, the pool area was perfect for our family needs, we were right in the center of the Waikiki area but far enough away from the crowds that it wasn't unbearable.  The beds were comfortable and the bathroom was perfect for all of us.  They brought us more towels when we requested them and also loaned us pool towels when we wanted to leave the property to go surfing.  Excellent stay!!

Excellent Stay at the Centric!

Lobby was on the 8th level, our flight was a late one, without another guest we wouldn’t be able to get to the 8th level to check in because elevator only works with a card, very inconvenient for new guests. Rooms windows cannot be opened, rooms get very stuffy at nights. Coffee station is built in too high, very uncomfortable to use. Resort fee should only be charged to those who uses the pool, and not charged everyday to everyone (why would I pay for smth I don’t use?!).

Family vacation

Service can make or break a vacation, and is a high priority for me.  The service at this property is exceptional, everyone is very friendly and accommodating. Kenzie, who moved over from the Hyatt Regency Waikiki, ensures that service here is flawless.

Although this is not a beachfront property and there are no balconies, the location is right in the middle of Waikiki, next to many restaurants, coffee shops, shopping... and you can walk pretty much everywhere in Waikiki from this location.  

The lobby, facilities and rooms are modern, super clean, and aesthetically pleasing.  I am a clean freak, and this place gets two thumbs up from me.

There was never a long wait for the elevators, and we did not encounter any crowds like we would at other Waikiki resorts.  Also, the parking garage is just an elevator ride away, with ample parking available,and you are never far from your car.  This is not the norm for Waikiki, and made things very convenient for us.

Excellent Globalist recognition, enjoyed an upgrade to suite, efficient and friendly check in.  Only downside is that the onsite restaurant has remained closed since COVID, and there is no Globalist breakfast offering.  However, this is still an excellent value for the price.

There is a bit of street noise at night, which is to be expected in the middle of the Waikiki excitement.  It was not excessive.

We do frequent staycations at various properties in Waikiki, and will definitely stay here again for the fantastic service, beautiful, modern rooms and unbeatable convenience.

Convenient Location + Great Service

Great service and great location.   I been here twice and the rooms are well updated.  The rooms I stayed in was room 904 and 911.  King bed.     Staff here are very pleasant.    Downstairs around the corner is Jamba Juice and Starbucks.   Dukes Market is also a walking distance for things you may need.

Pleasant visit

Location is very everything, and Hyatt Centric has everything you need nearby. Short walk to the beach. Room is well maintained, staffs are superr friendly, service is wonderful. I have nothing bad to say! 

First time to Oahu

I still needs 10 minutes to the Waikiki beach. Although they provide bench umbrella and stuff, I guess people won't carry them and walk to the beach. I would rather choose Hyatt Regency. At least they have excellent view.

Somehow the restaurant in this hotel has been closed for years and they seem to give it up. Globalist usually has comp breakfast. They compensate 500 point. That is a pretty cheap move.

Nice room, limited view, NO breakfast/meal

Great location. Close to shopping, tons of options for dining, and the beach. The staff was attentive and overall did a fantastic job making us feel welcome. The property was very nice and clean. I wish there was an actual pool, but overall it was great.

Amazing stay

We stayed at the Hyatt Centric earlier this year & had such a great experience, we decided to stay here again on our second trip to Waikiki. The hotel staff are welcoming, friendly & helpful. The rooms are big, modern & clean & you can’t beat the location. The beach chairs, towels & umbrellas are an added bonus (although you’re really paying for them with the “resort fee”). There’s also a garage in the building for HUI rental cars - very convenient. We cant recommend this hotel enough!

Wonderful stay & great location!

This is a beautiful hotel in the perfect location for shopping, eating and fun in the sun.  It was surrounded by tons of eateries and high end retail stores.  Everything including the beach is literally steps away..,, we will definitely be back. 

Very nice hotel in the perfect location

Great friendly staff, close to shopping and places to eat. Dukes Lane Market offers convenience grab and go items like burgers and poke bowls and Basalt restaurant(yum!) Waikiki beach is a couple blocks away. Gave this place a four only because there is no microwave in the room. 

Central to everything!

I stay in Hyatt properties often for work and decided to try this property on a short stay while visiting my family. My overall impression is that for over $350 ($30+resort fee and $42 parking) a night for a basic room, I should have done some more research and found something better instead of trusting a brand. The resort fee is comical for what was offered. A unusable pool and some sunscreen? The parking is just down right criminal. Was given a low level 7th floor room that was terribly loud at night due to street noise and the adjacent bar. On top of it all, I expected a bit more hospitality from the multiple people at the front desk who I interacted with. Ultimately, my expectations may be just too high or maybe I made the mistake of thinking $350 a night would purchase a nice experience.

Terrible Value For What Is Offered

Had great experience staying in Hyatt. The folks here are nice. The room was nice and clean. The front desk was very helpful with any question we had and they were very willing to assist. The location is also good, in central waikiki cbd

Nice stay in Hyatt

Hyatt Centric is such an awesome hotel. We stayed in the penthouse on floor 21 and was super satisfied with the spectacular view. Hotel offers a lot of activities if you would like to participate in them. We love this hotel because of it's prime location. It's in the middle of everything we loved to walk to and the garage parking was plentiful and easy. 

Must Stay at Hyatt Centric

The hotel staff were incredibly friendly and helpful. The building is a converted office, and my corner king room had a lovely view of downtown and a bit of ocean. the room was a good size, tastefully designed, and well maintained; though the unit I was in did omit a desk and chair, which would make it less ideal for business travel. At the time of my stay the hotel’s restaurant was closed, but it’s so central that there’s plenty of great options even in the same building.

Modern hotel in an excellent location

Hyatt Centric Waikiki Beach suites are very clean, updated and provide quality comfort for an 8-day stay. Personnel (Front Desk, Housekeeping and Parking Valets) were friendly and helpful. The entire staff truly made us feel welcomed, which is why we always select this hotel during our semi-annual visits to Oahu.

Semi-Annual Visit to Waikiki

Arrived in the morning, and had to wait for the 3pm check in time.  We went out to lunch and came back about 2:30.  The room was still not available, as they were cleaning it.  The room became available at 3:30 only, but the staff were very friendly and did everything to make our wait okay.  Other than that, we had a very wonderful stay.  The room was clean and every request was accommodated.

Very satisfied

The hotel staff was the friendliest I've ever encountered!
Hotel was clean and modern. We had daily room service which was wonderful.
I would stay here again!
Short walk to restaurants and bars in the area.


50th Anniversary

Definitely great value in exchange for your World Of Hyatt credit card points.  Hyatt Centric in Waikiki was in a pretty good location, and the staff were all super nice and helpful!  Only con here is their parking garage is super narrow!  Be very careful when rounding the corners here!  You can see all the scratch marks on the walls from all the other cars that couldn't make the turn.

Great value!

The staff here are very polite and friendly. They were able to assist me with early check ins, extensions, and available room changes. The location is confidently in the middle of various restaurants and shops, as well as a few local bars.

Quality Service

Skip the traditional car rental if you're staying here as the location is central to everything and ride share is always available within minutes. Staff was awesome and the property was clean and modern! The pool area was nice and amenities like beach towels and chairs came in handy! Love this place!

Fantastic central location and incredible staff

Have stayed here before with excellent service. This time was just ok. Front desk staff didn't go above and beyond. Got upgrade to low floor (just one floor above the lobby) with tub, but the stopper didn't work. Also just one story above the noisy pool. Room furniture rough around the edges. No breakfast due to lingering Covid concerns. Industrial air vac was in the hallway near room the entire time. 

Not the best Globalist Experience

Room was very clean, nicely appointed, and had great views. The staff was extremely friendly and welcoming. Great location in central Waikiki and very walkable to all main areas and the beach. We enjoyed sitting by the pool and hot tub as well. The hotel also conveniently had beach chairs and umbrellas available for rent at no extra charge!

Great Stay!

Stayed 3nights with my friend. Had a magnificent time. Hotel location was very convenient for eating and shopping. It was especially nice and quiet because  it was a little removed from the nightlife area. Definitely recommend to others.

Clean spacious room with convenient location

Love the location, it's within easy walking distance of so many food courts and restaurants and the beach! We stayed on a high floor and did not hear any street noise. If we were by the door we could hear others closing their doors, but overall were not disturbed by hallway noise either.

A VITAL part of the stay is having a clean working bathroom and a modern room feel. the bathroom was amazing, plenty of room and the shower had strong pressure. (I've stayed at a different Hyatt and the shower head was as weak as a garden sprinkler, which made the stay unpleasant.) Happy to report that there was no such issue at the Hyatt Centric, the water pressure and heat were great!

The rooms were very modern and clean. There isn't a pool for swimming but you are right next to the beach to do that! It's very kid friendly in that the pool area is a splash pad which is safe for kids to play. My friends and her kids had a great time. Plenty of cute cabanas and shade to sit and relax.

Great central location, clean modern rooms, no noise

I was visiting Waikiki because a family member just moved there. Said family member received a discount to this particular hotel. I booked my stay using the discount code that was provided for her to share with friends/family. Instructions for check in required an employee ID. Our flight was delayed coming in and my family member was unable to meet me due to a last minute meeting at work. The woman at the World of Hyatt desk was incredibly rude at check in when I explained the situation. She was not accommodating at all. Not only was I not able to use any discounts, which was the only reason I booked at the hotel in the first place, I was spoken to as if I was doing something wrong.

Also, don't let the photos fool you. Their pool is simply a wading pool that doesn't go more than calf deep. For the price, you're not getting much. There's not a lot of amenities to be offered, not even a bar. The location is close to the beach, but so are the 50 other hotels in that area.

Worst customer service

Very convenient to everywhere, lots of great restaurant nearby, bus stop right beside the hotel.
Staff are friendly and ready to help any time. Even when it's rainy, they offer free umbrella on my request.
I am very happy to have my honeymoon there.


Excellent stay for honeymoon

The property was in heart of Waikiki. Rooms were clean. Though there was no restaurant in the property there were plenty of options around. The amenities like free go pro rental/ beach chairs and umbrellas were added perks that we enjoyed, 

Great location

Very nice hotel. We like the hotel environment & the size of the room is just perfect. Staff are friendly and accommodating. Location is  great, accessible to all restaurants and stores. Service is excellent.   

👍

I really enjoyed my stay at Hyatt Centric Waikiki Beach.  The staff were extremely friendly and helpful while the property was clean and trendy.  The location of the hotel is very central and offers self($42/night) and valet parking ($50/night) which makes it very convenient.  

Amazing Hotel! 10/10 recommend

It’s close to the beach and close to good eats. It was a great mid point location. Loved how we hit all the spots on foot and was far from the super busy beach. Peaceful and quiet and clean. I felt safe here and enjoyed the pool too. 

Nice hotel without breaking the bank

Top hotel, was a nice stay there, would love to come back. Great service from the hotel. Nice and quiet Rooms. Early checkin was no problem, room was ready. The receptionist gave you all you need. Perfect

Centrally located along Waikiki, shops and dining this is a great place to stay. From the hotel, we could access an abundance of activities by foot, trolley, or bus. As well, it was a short walk over to the rental shops for scooters, mopeds, scoot coups and motorcycles.

Well named

Front desk was very welcoming and happy — other personnel in the hotel did not even acknowledge us:/ they said breakfast did not survive the pandemic, which is very odd since most places are back to normal, Worst of all: cleaning agents used in room(s) gave me severe allergic reaction, causing me to rash to itch and to sneeze and breathe irregularly went away as soon as I left the hotel. Glad I was only staying one night had two rooms was both in each room.

Front desk good rest of staff did not seem to care harsh cleaning agents used in room

The Hotel was modern, nice, clean, positive customer experience in a great central location, rooms had nice size with comfortable beds and very nice furniture. The lighting in the room was a bit soft and dark in the bathroom area. It did not have a Restaurant and/or Bar open for business. The pool was only deep enough to soak your feet, definitely not a swimming pool.

Great Central Location

The view from my room was stunning! The hotel is in walking distance from the beach, shopping and restaurants. There is a wonderful bazaar next to the hotel with lovely Hawaiian souvenirs. Location, Location, Location is everything!

Mesmerized

hotel is very clean & comfotable. and hotel staff is very kind 

me and my wife is very satisfied hyatt centrric.

if i wil visit hwaii, i will choic hyatt cetric.

thank for everything 

thank you have a nice day

Clean

This location was great, close to the beach, shopping areas, food courts and popular sites in Waikiki. Close to pick up spot for most tours and luau programs as well. This hotel includes sunscreen and after-sun gel, as well as towels, boogie boards, umbrellas and chairs for the beach which was very convenient. Friendly staff. Clean rooms. Comfortable lobby space to lounge in. Great firepit by the pool for the night, though note the pool is a wading pool so wasn't deep enough for swimming. Fitness center was small but had everything you would need, including a peloton. Great experience. 

Great location and included beach rentals

We’ve stayed at the Centric a number of times. We keep coming back due to the staff, rooms, and location. Special call out to Rachel, the Assistant Operations Manager. She was helpful and responsive. Highly recommend. 

Love this property

Hotel room had great ocean view and close to many great food options.  Staff were friendly and helpful.  The lobby checkin is on 7th floor including the pool and gym.  Hotel is attached to a Starbucks and close walking distance to the International food market.

Enjoyable experience

Hotel was great friendly staff and great location.  Hotel is located right off main steet. The hotel restaurant was not open during our visit but still a great place to stay. If you're looking for a restaurant on-site call and check before booking. Everything else was exceptional. 

Great. On site restaurant inoperable

We booked this hotel for our honeymoon. The hotel was extremely clean, it was in a great location, and the staff was super helpful! Hotels are pretty pricey in Waikiki but I would definitely stay here again.

Nice hotel

Our journey from check in to check out was a seamless delight. 

Starting with customer service, Tiare at the front desk was an absolute superstar. She was incredibly accommodating, went above and beyond assisting with our enquiries which made our stay (albeit short) a great way to wrap up our Hawaii vacation. The other front desk staff we’ve had interaction with were also incredibly nice people. 

We upgraded to the ocean view room and fair to say it did not disappoint. The room was supremely spacious (double sinks!!) and clean. Much better than a previous property we stayed at which claimed they were “newly renovated”. Would be even better if rooms were fitted with USB C points (but that’s the same situation in many other hotels).

Amenity wise, there’s a small but sufficient gym which also has one Peloton bike (yay!). The pool and lounge area were not particularly big but has classy touches and is kept spotless. One nice touch was the inclusion of a complimentary refillable bottle in each room to fill up from the lobby when you’re about to head out for a stroll in the tropical Hawaiian heat.

Location of the property was brilliant, smack bang in the centre of Waikiki. Most major attractions and shopping areas are within several minutes by foot from this property. 

That being said, you won’t be immune to the dubious resort fee most hotels in Waikiki charge these days. I just hope that part of the fee goes to those amazing staff members working at the hotel which made our stay perfect. 

Customer and location Centric!

Hotel is located in a very central location - close to the beach and the shopping area. There are lovely little restaurants and takeout places within walking distance.

Hotel rooms were very clean and the staff was extremely friendly, responsive and helpful - special call out to our housekeeper Lea who took extra care in making sure our rooms were not only clean but stocked with amenities e.g. clean towels, etc

Good hotel in a great location!

The staff was friendly and personable, hotel offered great amenities, and it was located in the heart of Waikiki.  Not so crazy like Kalakaua, but really chill relaxed environment.  Walking distance to everything- beach, food, shopping!

Hyatt ROCKS!

Hotel was clean but the pool is not great and it is little far from the beach. If you are looking for resort or closer to the beach than this is not it. Valet were slow. Bed wasn’t comfortable at all. Has a lot of stores and restaurants around the area 

Good hotel for family

Amazing, friendly, and helpful staff! Hotel is located in a great location and walkable distance to the beach, restaurants, bars, and shopping. You have the option to self-park or valet, but the valet staff was so awesome and gave great advice for local spots.

5/5 👏👏👏

Hyatt Centric Waikiki is central to restaurants, beach, car rental & everyday vacation needs that I would give this a 5 star rating. The staff 5 stars, was so accommodating, My wife & I talked to all the staff at different times. We stayed for 10 days, just awesome. You don't need a vaccination you need a vacation, this trip is a must! 

Waikiki, the Beautiful

Great hotel in a great location. Stayed with family and the staff were accommodating and helpful, friendly and kind. Great stay for all. 

Short walk to restaurants for breke, lunch and dinner. And also a short walk to the beach. 

Brilliant hotel

Beware of the beach view rooms on Friday or Saturday night. There is a rooftop club across the way that goes till past 1 am and it is impossible to sleep over the pounding bass and shouts of the patrons. It is shockingly close. I heard the north side of the hotel is fine though. And only those two nights have the nightclub noise. You will not be able to sleep though if it was going and I had terrible jetlag I was never able to get over bc of this and it kind of ruined my trip in many ways. 

Nice hotel. Very loud part of town. Not good if you need sleep and won’t be out till last call on weekends.

Great location.  Clean rooms.  Well appointed.   Great front desk staff.  Only thing lacking is food and bar service.   This closed because of COVID costs and they are trying to bring back.  Would have been nice to have food and beverage options there.  

Great stay

All the staff were extremely friendly, kind, and helpful. Whatever was needed at any moment was done quickly. Traveling with young children is hard and they were amazing with my kids and made them feel at home. We will be back!

Couldn’t have been more pleased

When I have business travel to Oahu, the Hyatt Centric is the FIRST hotel I check for availability. 

I've stayed here five times so far and will continue coming to this property. 

During my most recent visit, I had to extend my stay for several days. 

Both Anastashia and Malia at the front desk were instrumental in making that happen. I was able to stay in my current room thanks to them!

Always a GREAT Stay

Great location and compared to how other hotels looked, this is by far the better value compared to other big name hotels. It’s not too far of a walk from convenience stores or restaurants. Also walking distance to Waikiki Beach, if you prefer bigger crowds. Staffs are friendly and very helpful. They attend to your needs as soon as possible. 

This hotel was a few blocks away from the beach, but we didn't mind that in the end because the hotel was so clean and comfortable and the staff so accommodating of our needs! They provided beach towels, umbrellas, chairs, etc, so it was still easy to enjoy the ocean with a short walk. The environment was relatively peaceful compared to the larger resorts right along the beach and the hotel always smelled great! Beds were comfortable as well. We decided to extend our stay after our original reservation of 4 days, and the ladies at the reception desk kindly honored the original rate for our room, even though the current online price was substantially higher. Duke's Lane Market around the corner was pretty good for breakfast. 

Excellent hotel and staff

Perfect spot and perfect condition of hotel quality. I really love its style of lobby and room space. It just so perfect and I would highly recommend this hotel in Wakiki compared to others where I lived before. 

Everything is perfect with this hotel

Great location
Suite size perfect 
Amenities good
Everything we needed in the room was great - fridge, microwave, coffeemaker 
Loved the view from our suite 
Walking distance to amazing food places
Walking distance to Luxury Row
Bell desk always quick to call us a Cab 


Staff was very helpful and accommodated to all my needs. Hotel was very clean and overall my experience was very satisfying. This was my second time visiting this hotel and I was impressed yet a 2nd time!

Excellent Hotel and services

If you love to shop it’s in the middle of all the stores, and restaurants and malls farmers markets souvenir stores their staff was amazing we were able to get beach chair’s and beach umbrellas and beach towels every time we went to the beach I would definitely go back to this hotel it was also modern my daughter’s enjoyed staying here 

Loved this Hotel it is in the center of everything

We decided to honeymoon in Hawaii and booked our stay at the Hyatt Centric Waikiki Beach. Firstly, there is a $42 daily parking fee that we were not informed of until check in. I booked our stay using the Expedia Mobile app and the apps layout makes it hard to find that there is an additional parking fee, so heads up.

Parking at this location is a nightmare. The garage is shared with other stores and public parking that there is no "dedicated parking" for hotel guests, the staff advises you to park on the 5th and 6th floor. All I can say is, it can take a few laps to find a spot, good luck.

Soon after check-in, our experience with the hotel went sour. We arrived late around 10:00 PM due to delayed flights that we didn't get to fully review our room until the following day.

Being our honeymoon, we decided to wake up a little late and enjoy breakfast in bed. We turned on the tv and noticed that the bulletin board mentioned their in-house restaurant so we tried calling a few times with no luck so decided to call the front desk. They informed us that the restaurant "did not survive covid" and no room service was available. It was very frustrating to find that this information wasn't publicly posted nor updated within the lobby or even on their in-room tv menu. It would have been really appreciative if the front desk individuals could offer other assistance or suggestions for places to eat or order in but no such help was extended, even when asked.

Furthermore, during our second night stay, my wife suddenly had an allergic reaction to the feather duvet. Her allergy can usually be handled with a fully enclosed cover (pillows, duvet, etc.) but to our horror we found our duvet to be sandwiched between two sheets instead of a proper duvet cover. When we called room service immediately following our findings, they informed us that when they "run out of duvet covers, we'll sometimes sandwich the duvet between two sheets". I'm sure you can immediately imagine our frustration to hear this and then a follow up call informing us that the Hyatt Centric Waikiki no longer uses duvet covers but all duvet's are sandwiched between two sheets. The staff responded immediately by sending us new sheets and a featherless duvet, but by this point my wife was already in the shower crying trying to handle the allergic reaction.

All in all, this is our personal experience and we hope you have a better one but it definitely put a damper on our honeymoon.

A Damper on Our Honeymoon

Excellent location. In the heart of Waikiki beach, close to restaurants and shops .  Average room. Clean but kind of outdated.  Poor amenities. (Not a big deal) Very  friendly staff. 
Overall, a good experience. 

Good experience.

This hotel is the best! Everything clean, staff friendly, microwaves available for your convenience, and it is literally close to everything! Walking distance. Thank you! Couldn’t have asked for a better stay! 

The best hotel to stay in!

Outstanding property and location.  Short walk to Waikiki Beach.  Shopping and restaurants all right there.   Room was very spacious with both mountain and a slight beach view.   Used the eating location several times with take-out food from neighboring restaurants.  Highly recommended for an elegant, convenient stay. 

Hyatt Centric Waikiki Beach

A week before our arrival, I received a email which told us that, due to Covid, masks would be required in public areas of the hotel except when eating and drinking. We also asked a few days later and it was confirmed. When we arrived, the check in staff was unmasked and so were most guests. When we were asked about preferences for having the room cleaned, we asked if the staff would wear masks and we were told that the hotel cannot require employees to wear a mask. Therefore we went without having any housekeeping, which was not our expectation. I find it absurd that I was told that the hotel cannot require masks, because there are all kinds of roles in hotel work where protective equipment is required, for example gloves for handling food. 

We had also requested a shower stool in advance. When we arrived, we were told at check in that it had been placed in our room, but it had not.  It was provided after we asked, but to our surprise someone entered the room and placed it in the bathroom when we were out and we have no idea if they were masked, but I doubt it. 

My wife tried to spend some time at the pool. She asked if the umbrellas could be opened and it took close to an hour and an additional request before it was done. 

The deviation from the Covid policy that we were given in both email and on the hotel website made our stay difficult and at times uncomfortable. We were not in a position to ask other guests to wear masks for instance in elevators and so we often had to wait until no one else needed an elevator before we could get to our room or down to the lobby.

I’ve stayed in Hyatt hotels many times in the past and this stay did not match my expectations from Hyatt.

Disappointed

The location of the hotel is great! You are near everything. The staff was very friendly and helpful. We loved that they offered beach chairs, umbrellas, boogie boards and towels. The beach was a 3 minute walk. However, one of the reasons we picked the hotel was because it had breakfast. Well that is not true. There is no breakfast offered at the hotel. There is a Starbucks located on the 1st floor and a market near by. There was also a laundromat not too far and I was able to wash clothing. I would return.

Great location and convenient to the beach. False advertisement- No breakfast

This property is beautiful and the staff was amazing. This was my second stay and the experience was just as nice.  The only down pay is that it didn't have a full pool. It did have a hot tub but not big enough for more than two couples. 

Amazing

Front desk showed us very welcoming and accommodating service. Informing us of all the things to do and providing great understanding of our needs with a baby. The pool was a very relaxing and awesome spot to have my 1 year old splash around. The atmosphere feels clean and welcoming. The elevators are key card required which is great for security. The parking garage is a little cramped but after a few trips in and out you’ll be a natural. Recommend getting a regular sedan to feel a little more comfortable driving in there. All in all it was a great stay and the hotel exceed our expectations.

Great stay, clean room, awesome view, very close to outlets, restaurants, and more.

A beautiful and relaxing experience. I love the bathtub in the bathroom. You can see out the bathroom to a beautiful view out your window. The room was huge and they come with complimentary water bottles. No complaints. 

Relaxing experience

Close proximity to all that Waikiki has to offer. 7 minute walk to the beach, steps to restaurants and shopping. Friendly staff and nice, updated rooms. Only knock is the "pool". It gets quite windy because it's located on the 8th floor and the water is only knee high. Jacuzzi is normal depth. Plus - the hotel provides chairs and towels to take to the beach. I've stayed twice when visiting the island and would stay again. 

Great location, nicely appointed room

Street was noisy and we were on 7th floor. Mattress was very lumpy and concierge services were spotty. No restaurant, laundry both of which were advertised. We paid premium price for this room and received average and less than average services.

Not worth the price. Very few amenities like restaurant, laundry, pool was disappointing.

Super convenient location, high ceilings and impeccable rooms. Very spacious and much better than a lot of other hotels in the Waikiki area for the price point. The rooms feel very comfortable and the beds are great. Staff is amazing as well!

Best Waikiki Hotel (even if it’s not facing the ocean)

The basic room is modern and clean with a great shower. There was a great amount of space for a Waikiki hotel and it didn't feel cramped. I like the modern vibe of the pool which was great for relaxing and for my young child. It's also in the exact center of Waikiki which made walking everywhere easy.

Great property!

Rooms were spacious and clean.  Staff was very nice and accommodating.  Loved the resort amenities like the classes, rentals and betta fish buddies.  The entire family loved how central the location was, next door to international market and royal hawaiian.  Would stay here again! 

Great, central location, very convenient to most of Waikiki

Excellent location, very new Boutique hotel, property is very clean, friendly & helpful staff.  The only drawback is restaurant & bar has not reopen, all food & beverage options has to be outside of hotel.

The hotel was up to date everything was clean and working. The staff was amazing they were friendly and helpful. I loved that they lend you beach chairs and umbrellas.The pool area was so cute and relaxing.  