FAQs

Check-in is at 3:00 PM, and check-out is at 11:00 AM.

We accept major credit cards. The property operates as a cashless environment.

Yes, luggage storage is available at the bell desk on the first floor.

Hyatt Centric Waikiki Beach is located in the heart of Waikiki, about 30 minutes away from the airport.

Yes, our concierge team can assist with dining reservations, local tours, and activities.

Yes, packages can be delivered ahead of your stay. Please label them with your name and arrival date. Any packages received will incur a $5 charge per day per package fee.

Yes, the resort is a non-smoking environment.

Breakfast isn’t included, but we have a variety of breakfast options available on our ground floor (operated independently from the hotel). There are also several great spots within walking distance if you’d like more choices. We’re happy to provide recommendations as well.

Families can borrow pack n plays for their young ones to use at night. We also provide baby shampoo and lotion. Beach chairs, umbrellas and towels along with body boards are available to borrow on the first floor with the valet team.

We currently offer dry cleaning services. If needed, please fill out the form in the closet and notify the front desk prior to 8am for same day service. Anything received after 8am will be cleaned and brought back the next day. This service is available only on the week days.

Yes, we offer a variety of onsite activities to enhance your stay. Morning Yoga -Lei Making -Hula dance -Kukui Nut Ornament -Haku Kupe’e Bracelet Weaving -Ribbon Weaving (supplies included)

We offer a full range of guestrooms and suites, from standard rooms to city, mountain, and ocean view options, including ADA rooms. You can view all of our room types by clicking here.

The connecting room consists of one king bedroom connected to a room with two queen beds.

• 50" Chromecast casting service for HDTV
• Portable Bluetooth Speaker with Alarm Clock
• USB ports in rooms
• Premium Wifi Access
• Keurig® coffeemaker with Hawaiian Paradise Coffee (a local favorite)
• Mini fridge
• Dry Bar® hair dryer
• Original Bath Amenity
• Hyatt Grand Bed™
• Individually-controlled AC
• Safe
• Blackout curtain
• Iron and Ironing board
• Custom closets and furniture
• Rollaway beds and microwaves are available upon request for an additional fee

Hyatt Centric Waikiki Beach, which opened in January 2017, has not had recent renovations; however, the guestrooms feature well-maintained furnishings.

Yes, daily housekeeping is provided. Guests may opt out of full service.

Yes, pack n plays and rollaway beds are available upon request for a fee and subject to availability

Ice machines and purified water stations are located on 7th, 8th (Lobby) and 19th floor. We provide each guestroom two custom, reusable water bottles for you to keep!

Foam pillows or Feather pillows

We do not provide room service. However, several local restaurants offer delivery if you prefer to dine in your room.

We provide premium Wi-Fi access, a desk, and USB outlets. If your room does not include a desk, please contact the front desk to request one.

Yes, both self and valet parking is available. Learn more here.

Yes, guests may enter and exit freely with their room key

While we do not have private transportation available, Waikiki is easily accessible through Uber, Lyft, Taxi and a number of public shuttle services.

Yes, electric vehicle charging stations are available onsite for registered guests. Availability is limited and spaces are offered on a first-come, first-serve basis. Please contact the front desk or valet team upon arrival for access and current usage details. Standard parking fees apply

There are multiple dining option located on the ground floor. They are all independently operated tenants that are not managed by Hyatt. To learn more please visit the front desk.

The resort features a splash lounge for guests to wade and tan in. There is also a full sized hot tub. Both features are available from 8am-10pm daily.

No, we do not have a spa or wellness center.

Yes, standard WiFi is complimentary throughout the Hotel.

Yes, Hyatt’s mobile app supports digital check-in and room keys.

All guest rooms feature Google Cast, allowing you to stream your favorite shows, movies, music, and apps directly to the TV from your personal device.

Our 640 sq ft City View Suite features two queen beds and offers additional space and comfort for families or groups. Connecting rooms are available, though they cannot be guaranteed in advance. When available, the connecting configuration typically includes one room with a king bed and one room with two queen beds. For availability and the best room configuration options, please contact the hotel directly.

We’re very family-friendly and offer a variety of activities and conveniences to make your stay comfortable and fun. Guests can enjoy cultural classes, a Splash Lounge, and a selection of games available in the Splash Lounge area. In the guest rooms, families may request cribs and baby bath amenities to make traveling with little ones easier.

Yes, we offer 1,400 square feet of indoor event space, suitable for meetings, gatherings, and small celebrations. While we do not provide food and beverage services and outside catering companies are not permitted on-site, you are welcome to bring your own food and drinks or arrange for deliveries to the hotel for your event.

Yes, Hyatt Centric Waikiki Beach welcomes dogs up to 50 pounds, or two dogs with a combined weight of 75 pounds. Pet fees apply. Dogs are not permitted on the pool deck and must remain on a leash while on property. Service animals are always welcome and are not subject to these fees.

Yes, accessible guestrooms are available with features such as roll-in showers, grab bars, and visual alarms.

Yes, the lobby and splash lounge are wheelchair accessible.

Yes, accessible parking spaces are available.

The parking fee is $55 for self parking and $60 for valet parking. Learn more here.

The resort fee includes activities such as lei making and hula lessons, and use of beach chairs and umbrellas. For the complete list of resort fee inclusions, please visit our Hotel Policies page here.

Yes, the resort fee is waived for stays booked with World of Hyatt points.

Most reservations may be canceled up to 7 days prior to arrival. Please note that non-refundable and promotional rates may carry more restrictive terms. Our year-end period also has stricter cancellation conditions due to high demand.

Yes, Hyatt Centric Waikiki Beach requires a deposit as part of the hotel’s standard policy. A valid credit card is also needed to guarantee your reservation. Certain packages or promotional rates may require full prepayment.

Yes, World of Hyatt members enjoy exclusive benefits. Globalist members receive upgrades, waived resort fees, and late checkout when available.

We do offer special conditions for qualifying groups and events. For details and personalized assistance, please contact our Sales Department at 808-237-7868 or email HNLCT-Sales@Hyatt.com.

We offer special conditions for wedding groups, including the option to set up a courtesy room block to make it easier for your guests to reserve their accommodations. Our Sales Department can provide details on availability, rates, and block requirements to support your celebration. Please contact our Sales Team at 808-237-7868 or email HNLCT-Sales@Hyatt.com.

Early check-in and late check-out are based on availability and cannot be guaranteed in advance. You’re welcome to place a request, and our team will do their best to accommodate it. Final confirmation is provided on the day of arrival or departure.