Policies

Providing safe and clean environments for guests, customers, and colleagues is a top priority. We remain committed to upholding the highest standards of cleanliness, including elevator buttons, doorknobs, and places like public areas, restaurants, meeting spaces, and guestrooms, to ensure our guests and colleagues remain in a healthy and safe environment. We want you to feel at ease when you visit Hyatt Centric Las Olas Fort Lauderdale and know that you will be met with the comfort and level of quality assurance you expect from the Hyatt brand.

A person of the minimum age requirement must be present at check-in and become a registered guest in the room. Primary guest must be at least 21 years old to check in to the Hyatt Centric Fort Lauderdale. ID must be shown at time of check-in.

• Only accepting credit or debit cards with a chip.
• Credit Card Authorization Forms will only be accepted up to one day prior to arrival.
• The hotel reserves the right to authorize one-night room and tax up to 72 hours prior to arrival.
• A $100 deposit per night will be authorized on all credit and debit cards at the time of check-in to cover any incidental charges.

If you have left something at the hotel, please go online to ileftmystuff.com to submit your report on the lost item.

Package Fees:

0–5 lbs: $5 per package

5–15 lbs: $10 per package

15–25 lbs: $15 per package

25+ lbs: $20 per package

Firearm Free Facility. Firearms not permitted.

Hyatt is committed to providing a smoke-free environment (including vaping) and any room found to have been smoked in is subject to a smoking fee of no less than $250 plus tax. We appreciate your consideration for other guests and ask that you report any smoking in the building immediately.

Pets are not allowed at  Hyatt Centric Las Olas Fort Lauderdale.

• Deep cleaning fees will not apply for guests with service animals.
• Service animals are allowed in all public areas.

A daily destination fee of $25.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• Unlimited Bike Rentals with Self-guided tour and map of popular sights in Fort Lauderdale
• Two beach chairs, towels, and umbrella to take to the beach
• Two for One entry to NSU Art Museum and discount at NSU Shop
• 10% discount on Water Taxi Sightseeing
• Tesla Car Service 2-Mile radius drop off
• 25% discount on yoga classes through "Mindbody" partner
• $8 discount on airport transfer through hotel partner

OUR HOTEL HAS A STRICT NO PARTY POLICY. Noise complaints are taken very seriously.

Our hotel has a quiet hours policy from 10 p.m.–7 a.m., including but not limited to any rooms with balconies and our rooftop deck Elev8. Eviction after first courtesy warning.

We are a non-smoking hotel with a ZERO TOLERANCE policy. A fee of $250 will be applied to your bill should you smoke in the room (after courtesy warning) and should smoking in the room reoccur, you will be asked to leave (after first courtesy warning) from the hotel.

Maximum occupancy per room: Occupancy over two people in each room will be subject to an additional $10 plus taxes charge per person per night for any additional person (after two guests). Maximum occupancy in any room type is four people.

If there is any evidence of a party, including excessive amounts of bottles and cups or outside food cartons, it will be considered as “Excessively dirty rooms” and guests will be charged $150.

We are unable to accommodate large vehicles in our garage or hotel grounds. 

A large vehicle, also known as a heavy vehicle or commercial vehicle, is typically characterized by its weight and size. The specific definition may vary by jurisdiction, but in general, a large vehicle is one that exceeds certain weight limits set by local or national authorities. This weight limit is often determined by the vehicle's Gross Vehicle Weight Rating (GVWR), which includes the total weight of the vehicle itself, along with its maximum load capacity.

Examples of large vehicles can include:

Tractor-trailers or Semi-trucks: These are large trucks used for transporting goods. They consist of a tractor (front) and a trailer (rear).
Buses: This category includes various types of buses, such as city buses, coaches, and school buses.
Dump Trucks: These are specialized trucks designed for transporting loose materials like sand, gravel, or construction debris.
Construction Equipment Transporters: This can include vehicles like flatbed trucks or lowboy trailers used to transport heavy construction equipment.
Recreational Vehicles (RVs): Larger recreational vehicles, often referred to as motorhomes or RVs, may fall under the category of large vehicles due to their size and weight.
Cement Mixers: These are trucks equipped with a rotating drum for mixing and transporting concrete.

It's important to note that the exact weight limits for what constitutes a "large vehicle" can vary depending on local regulations and the specific context in which the term is used. a vehicle that is considered "large" for residential streets might have different weight thresholds than one used for highway transport.

Early check-in & check-out are based on availability.

Early Check-In fee: $50.00;

Late Check-Out fee: By Noon, complimentary;

By 2 PM - 25% of the room rate of the day;

By 3 PM- 50% of the rate of the day;

By 4 PM - 75% of the rate of the day;

By 5 PM or after additional night