Hyatt Centric The Ring Chengdu
Hyatt Centric The Ring Chengdu
Our multilingual staff speak languages including English, Mandarin Chinese, with some team members conversant in additional languages to assist international guests.
Yes, we do provide international power adapters upon request at the Front Desk.
Please note that mainland China operates on 220V / 50Hz, and our wall sockets support Type A and Type I plugs (international standard). If you need an adapter for a different plug type, simply let our team know and we’ll be happy to assist.
Yes, we can accept packages before your arrival. Please include your reservation name and date and notify hotel in advance to ensure smooth receipt.
Yes, complimentary high-speed Wi-Fi is available in all rooms and public areas.
We feature our monthly "Centric Moments" calendar, curated with vibrant, local experiences designed to immerse guests in Chengdu’s trendy lifestyle. Activities range from signature dining tastings and urban sports explorations to interactive family workshops and pet-friendly events.
Absolutely, just contact the front desk to schedule your wake-up time or use the in-room phone feature.
Yes, Our Concierge team gladly assists with recommendations for Taikoo Li, the Giant Panda Base, and dining or transport options around the Panchenggang area.
Yes, laundry and dry-cleaning services are available daily. Simply contact our guest service center for pick-up.
We apologize, but we do not currently offer in-house babysitting services
Yes, our dining outlets (Cafe 249 and Dongda 333) offer a variety of options; please inform our staff of any dietary restrictions, and we'll try to accommodate your needs.
Our dining team offers selections influenced by Sichuan, Cantonese, Southeast Asia，Western cuisines—please let us know your preferences, and we'll try to accommodate.
Yes, outside food delivery is welcome—Please collect your order from the smart lockers on the 1st floor. Should you require assistance due to mobility issues, please contact our Concierge team.
Yes, we do offer room service. It’s available daily from 6:30 AM to 11:00 PM. Our in-room dining menu features local specialties, Western cuisine, beverages, fine wines, and more—please refer to the in-room dining menu for full details.
Yes, we provide cribs upon request free of charge for infants. Extra beds are available for select room types at CNY 300 per bed, per night. Please check your specific booking details or contact us in advance to confirm availability.
We do not offer folding rollaway beds; however, fixed extra beds are available. Our Deluxe King Room with Sofa Bed features a built-in sofa bed, ideal for families. Extra beds (non-folding) are available in selected room types at RMB 300/net/night. Advance booking is recommended due to limited availability.
Yes, all our guest rooms are non-smoking in compliance with local regulations. Smoking is prohibited inside the rooms to ensure a clean environment.
Room views vary by type and availability, so while we can't guarantee a specific view, we encourage you to let us know your preference by noting it during booking or contacting us.
Most standard rooms feature walk-in rain showers. Bathtub-equipped rooms are available in select room and suite categories; to secure a room with a bathtub, we recommend choosing one of these options during booking.
Certainly! If you’d prefer a quieter room, let us know by adding a request to your reservation or contacting the front desk prior to arrival. Subject to availability upon check-in.
All guest rooms are equipped with a minibar, mini-fridge, coffee machine, tea set, and complimentary bottled water. The first round of minibar items is complimentary.
Guest supplies (dental kits, combs, razors, cotton swabs, body care amenities, etc.) can be replenished free of charge via the Guest Service Center. Please contact us if you require children’s slippers/bathrobes or pet mats.
We currently do not have a swimming pool on-site, but nearby options may include the adjoining The Ring Chengdu and ICD Shopping Mall amenities or other partner facilities.
Yes, our on-site 24-hour fitness center is located on Level 36 and features cardio and strength training equipment. For the latest details, please visit our homepage.
We do not offer a formal business center, but high-speed Wi-Fi are available at the front desk upon request.
Spa services are not offered at the hotel itself; however, we would be happy to recommend several reputable spas nearby and assist you with making an appointment. Please feel free to contact our front desk or concierge for more details and arrangements.
Yes, we offer multi-functional workshops suitable for small to medium-sized business meetings and events. To check availability, inquire about specific setups (such as projectors, sound systems, refreshment breaks, etc.), or make a reservation, we recommend contacting our Sales Department in advance.
We are conveniently located between Chengdu's two airports:
Yes, we provide private airport transfer services for a fee. Transfers to/from Chengdu Shuangliu International Airport start at CNY 200 per trip (Category B sedan), and to/from Chengdu Tianfu International Airport start at CNY 400 per trip (Category B sedan). Advance reservations are required—please contact the hotel at least one day prior to your arrival or departure to secure your booking.
The nearest station is Chengdu East Railway Station, just 2 stops (~5minutes) by Metro from Dongdalu Station near the hotel, or about a 15-minute drive.
Downtown (Taikoo Li/Tianfu Square) can be reached by Metro Line 2 directly in about 10 minutes, or by taxi—ask our team for the fastest route at the time of day.
Yes, we can assist with car rentals or limousine bookings through trusted partners.
Absolutely! We offer our exclusive “C-Map”—your all-in-one guide to the best local dining, entertainment, and attractions. Everything you need to explore the city is right at your fingertips!
Located in the city center with direct access to Metro Lines 2 & 8, the hotel offers quick connections to key landmarks:
• Chengdu East Railway Station: Approx. 5 mins (2 stops) via Metro Line 2.
• Eastern Suburb Memory: Approx. 6 mins (3 stops) via Metro Line 8.
• Chunxi Road & Taikoo Li: Approx. 8 mins (4 stops) via Metro Line 2.
Travel times are estimates based on subway schedules and may vary slightly depending on walking speed and station exits.
Yes, we are directly connected to The Ring Chengdu and ICD Shopping Mall, and Chengdu MixC (Wanxiangcheng) is just 2 metro stops away. The surrounding area is a culinary hub, offering a wide variety of cuisines including Sichuan, Cantonese, Yunnan, and Western dishes.
Hyatt Centric The Ring Chengdu provides complimentary parking for in-house guests on Basement of The Ring Shopping Park parking lot. There is additional charges apply for non–in-house guests.
Yes, EV charging stations are available in our parking area, subject to availability. For more details, please ask the front desk.
Yes, we offer connecting room options for families. Please contact our team in advance for assistance with your room arrangement request.
Yes, both Cafe 249 (our all-day dining restaurant) and Dongda 333 (Chinese restaurant) offer kidfriendly menus, featuring specially prepared children’s set meals designed with balanced nutrition and flavors little ones love.
We’d be honored to host your celebration—our event spaces and experienced planning team are at your service for intimate gatherings. For more information, please visit our homepage.
We provide event venues and support for meetings and social gatherings. Our team can assist with venue arrangements and recommend trusted local partners based on your event needs.
Yes, we offer audiovisual equipment, including projectors, microphones, and screens. Please let us know your requirements in advance.
On-site catering is available with customizable menus for all occasions—just contact our event team.
The hotel features a dedicated pet-friendly floor. A pet cleaning fee of RMB 300 per night applies, which includes exclusive pet amenities.This fee is waived for guests staying in our designated Pet-Themed Rooms (King/Twin Beds, Pet Friendly, Balcony).
Only one dog weighing up to 10kg is allowed to accompany you to the facilities; no other animals will be admitted.
Yes, we offer complimentary pet amenities including beds, bowls, mats, and waste bags for our furry guests.
Yes, we are located close to several green spaces and The Ring Chengdu and ICD Shopping Mall promenade that welcome pets, including walking areas around the Jinjiang District riverside.
Yes. All major public areas are step-free and wheelchair accessible. We also offer dedicated accessible rooms featuring walk-in showers.
Yes, we have specially designated accessible rooms designed for guests with disabilities. These rooms feature grab bars in the bathrooms, roll-in showers, and lowered fixtures for ease of use.
Yes, designated accessible parking spaces are located near the elevator access points in our underground parking.
Yes, service animals are welcome throughout the hotel at no additional charge in accordance with regulations. However, they are not permitted inside dining venues. Please contact our staff if you require any assistance.
To check in, please present a valid photo ID (National ID for Chinese residents, Passport for international guests) for all registered occupants. One person per ID is required.
Yes, guests must be at least 18 years old to check in. Minors must be accompanied by an adult.
Yes, we offer complimentary luggage storage at the front desk for arriving and departing guests.
Our front desk operates 24/7, so you’ll still be able to check in smoothly upon arrival after midnight.
Early check-in is available upon request and subject to availability; guaranteed early check-in may incur an additional fee.
Late check-out is subject to room availability on the day of departure. For World of Hyatt members, late check-out arrangements will be offered according to your membership tier benefits.
To request late check-out, please contact our Front Desk or Concierge in advance (we recommend inquiring the evening before or on the morning of your departure), and our team will check the current room status and confirm the possibility for you.
Yes, express check-out is available through the front desk.
Our hotel is 100% smoke-free per local laws in all guest rooms and indoor public areas.
Lost items are recorded and stored securely—contact our front desk with a description and date of loss, and we will assist in locating them.
There is no formal dress code; however, we kindly ask guests to wear appropriate attire in all public areas. Smart casual is appreciated in our dining venues. For the comfort and experience of all guests, slippers and bathrobes are not permitted in restaurants.
Yes, a security deposit is required. The rate is RMB 500 per night, calculated based on your total length of stay.
We accept the following payment methods:
Refund Policies:
Invoicing:
Buffet breakfast is served at Cafe 249 (All-Day Dining Restaurant) on Level 7.
Children's Policy (as per hotel's prevailing terms):
For the latest details, please visit our homepage.