I had a wonderful experience during my stay at the Hyatt Centric. The central city location is excellent with plenty of things to do. The staff was extremely helpful and accommodating. The rooms were clean and large as advertised on the website. The amenities were great, especially the pool and hot tub. The food and room service was delicious. They accommodated a late checkout request for a small fee which helped enormously for our later flight. There was even a white noise maker in my room that put me to sleep like a baby. I'd highly recommend staying at this hotel if you are in the Chicago area.