with hundreds of travel experiences for business and pleasure this is definitely rated in the top five. it, checked all of the boxes to make this a hotel I will highly recommend to any of our friends and family
I’ll let them contact me before I come back and write a review. Did not have the best stay. Hope others have a better stay at this “fine” hotel. The hotel itself is absolutely stunning
Titus Negrescu, General Manager at The Beekman, A Thompson Hotel, by Hyatt, responded to this review
Dear Koren K, Thank you for your review. I'm disappointed and so sorry to hear we did not meet your expectations. If you may please reach out to me directly to provide further information, so I can make this right for you. I look forward to hearing from you. Sincerely, Matthew Meizinger Director of Guest Relations Matthew.Meizinger@thompsonhotels.com
We stayed The Beekman for one night on a weekend away to NYC and were terribly disappointed at the hospitality of this hotel. We expected to be awed and swept away by what was supposed to be an upscale hotel stay but we were treated as if we didn't pay $800 to stay there for one night. The hotel staff from the front desk to the concierge was rude and looked down at you. They acted as if they were inconvenienced by our presence and questions and as if we owed them something for letting us stay at their hotel. We just expected some respect but didn't even get that, we were given no information upon check in, were checked out earlier than our 2PM so were interrupted by 3 separate people waiting for us to leave, gave us a non functioning steamer, and then made it seem like we were the nuisance when we were actually checking out and had some questions about costs we didn't expect to see on our credit card that we weren't told would be temporary. Truly disappointing experience because of the hotel staff, do not recommend staying here unless you want to be treated poorly and looked down on.
Titus Negrescu, General Manager at The Beekman, A Thompson Hotel, by Hyatt, responded to this review
Dear Rohit D, Thank you for taking the time to review your stay with us. I'm so sorry to hear of your less than stellar experience with us. I truly appreciate your feedback, and this will be shared with our staff as a learning opportunity to improve upon. If you may please reach out to me directly, so I can look into your experience further. I look forward to hearing from you. Matthew Meizinger Director of Guest Relations Matthew.Meizinger@thompsonhotels.com
IT feels like you are checking into a movie set or a Disney theme ride. This lovingly preserved "museum" hotel is a perfect New York experience. You needn't even leave the Thompson to have a perfect and iconic NYC experience. If you do leave, great landmarks greet you with immediate ease-WTC, City Hall, Woolworth, and on.
Unique experience. Part of a investment conference at the hotel. Really enjoyed my stay. Appreciate the 24 hour gym on two levels.
Nice building, rude /process driven staff. “Computer says no” attitude of staff - where state the policy says not allowed without any explanation of why or attempt to address the actual problem at hand or help the guest
Titus Negrescu, General Manager at The Beekman, A Thompson Hotel, by Hyatt, responded to this review
Dear pabjh, Thank you for your review. I'm so sorry to hear of your less than stellar experience with us. If you may please email me directly so I can look into this further. I look forward to connecting with you. Sincerely, Matthew Meizinger Director of Guest Relations Matthew.Meizinger@thompsonhotels.com
An incredible, one-of-a-kind experience -- food, service, and architecture and design, truly unique, first class experience!!
Great experience. Beekman is in a great location, rooms are updated and very clean, the noise level is minimal, particularly compared to hotels in midtown or more touristy areas of the city. Service was impeccable and the restaurant has great food and service. Highly recommend for a relaxing experience.
I have stayed in literally hundreds of hotels, and many that claim to be 5 star but the Beekman stands out for incredible service and overall value. Dan at the Front desk treated us like long lost friends even found us a better room without asking when there was a cancellation (ps if you can go for the Studio it is worth the upgrade). It was our anniversary, and within minutes of arriving the Concierge brought us complimentary Prosecco and chocolate. The waitress at the lounge could not have been nicer and the dinner (it was restaurant week - was an outstanding value). There are a lot of inflated 5-star hotels and 5-star reviews but sincerely, this was what a 5-star hotel should be.
Always love my experience at the Beekman. Whether you're there for business or pleasure, you'll have a fantastic time. The staff is loyal, they remember you, the food is great, they have amazing brunch options, and you feel like a home away from home. And they have a phenomenal bar, always amazing drinks
Showing 10 reviews since September 1, 2026.