Hotel Policies

Prohibited Items

The following items/substances are strictly prohibited in the hotel premises:

• Arms
• Hookah/sheesha
• Poker chips
• Speakers
•  Electronic cigarettes

Strict action will be taken against those found in possession of these items/substances.

Visitor Policy

• Entertaining guests within the hotel room without a valid hotel reservation is strictly prohibited. 
• Hosting private parties in the room or apartment is strictly prohibited.
• If found guilty of a violation, strict action shall be taken.

Food Policy

• Food brought from outside the property is not permitted on the premises.
• Food ordered through any third-party aggregator/delivery service such as Zomato and Swiggy is not permitted on the premises.

Pet Policy

• Pets can weigh up to a maximum of 15 kilograms.
• One pet per room or suite is welcome. 
• Additional charges of 5,000 INR, plus taxes per night per pet, is applicable.
• The hotel offers a bed, food, dry food and water bowl to pets during their stay.
• Pets are prohibited from entering the health club, spa, restaurants or back-of-the-house areas. 
• Pets should not be left unattended at any point during their stay. 
• The hotel will levy charges for any destruction or damage to hotel property.
• The hotel holds the right to refuse admission of any pet entering the premises.
• In light of any damage to hotel property, disruption or disturbance to other guests, any pet and owner be asked to leave the premises.
• In light of any physical harm caused to guests, hotel associates or themselves, the guest is responsible for medical charges.
• The hotel is not liable for the loss or accident of a pet on or off the premises.
• Pets must be fully vaccinated, neutered and chipped. All vaccinations must be up-to-date and a copy of the certificate must be presented on request.  

Sustainability Policies

A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.

Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.

Disposable Guest Amenities 

As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essentials in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.