Grand Hyatt Hefei

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Average rating based on 14 reviews

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  • A nice property with warming staffs!

    GH Hefei team was very kind and friendly, they were one of the kindest people I've met in this world. The property itself is very well maintained and everything is fresh and new. Definitely the best hotel in Hefei. Location is right at the Hefei Mixc City meaning that both food and entertainment are very close and convenient! A straight 10/10 experience!

    Carson L,

    July 2025

  • Very Nice Staff (as expected at Hyatt)

    I had a problem with my passport (forgot my passport at the plane) and Bella (Zhou BeiBei) helped me a lot to solve my problem, in the end I got my passport back, thank to her! 10 points for her! Also very nice and Kind was the Penny (Pan NanFen), who did my check out. Very nice and kind and helped a lot to adjust the name of my company and etc! Very nice personal, hoping to see all again in my next stay in February!

    Lucas G,

    January 2025

  • Amazing hotel!

    Most comfortable rooms that I have ever stayed in. Good location in Hefei and good service. Loved the G&T at the bar and the amenities in the room. The breakfast and dinner options need to be broadened significantly to include vegan and vegetarian choices.

    Adventurer173890,

    October 2024

  • Excellent service

    At breakfast, Tim always greets guests warmly and helps prepare Benedict eggs. The lounge staff are all very friendly and professional, with Vivian, Jessica, Judy, Pacey, and Ayla always checking in to see if anything else is needed. The cocktails mixed by Vivian, Jessica, and Judy are excellent. The lounge now offers a different dessert every day. The breakfast staff's service has significantly improved compared to before.

    Monica9988,

    July 2024

  • Superb stay at Grand Hyatt Hefei

    A wonderful experience at Grand Hyatt while sight seeing in Hefei. Great location and service from the hotel. Staying and dining at high floor with a view to the entire city and dwarfing all other hotels is a big difference.

    loh2p4cdad,

    December 2023

  • Hefei Business trip

    I do have regular business trips to Hefei, and it is always a pleasure to stay over in Grand Hyatt Hefei.Awesome sleep quality and perfect rooms with a super spacy shower. Staff is always there for you without being

    marcusha2735,

    November 2023

  • Great experience in Grand Hayyt

    Every time I went to Hefei, I alway chose Grand hayyt. Now i become gradually famillar with those staff. Dai Mengyu(Moen) provided me with her hospitality and just appropriate enthusiam. Specifically, her vocational cocktail skills impressed me a lot with amazing taste and good looking colors, which reminded me of sunset in hometown. Overall, everyone from grand club made me feel at home, thanks them so much. Also Lily assited me with lots of stuffs during my staying. Here I would like to express my gratitude to all of them.

    309576849,

    October 2023

  • Feel great during the stay

    It was a very nice room with a great view to see the swan lake and Lvzhou park. The room was very clean and service was excellent. The breakfast was good too. The check-in and check-out were fast and smooth in the lounge. I definitely will choose Grand Haytt Hefei next time.

    Yin X,

    February 2023

  • Very New and nice hotel

    Very New and nice hotel. Attached to a mall everything is very convenient. If you enjoy late night snack, it is available within walking distance. All rooms are high floors so u will get a nice view of Hefei city.

    batilcl,

    August 2022

    Grand Hyatt Hefei MarCom, 营销 at Grand Hyatt Hefei, responded to this review

    Dear guest, thank you for stay with us in Grand Hyatt Hefei. It was nice to know you had nice time with us and enjoyed hotel and surrounding very much. Furthermore, in hotel L floor(front desk floor), the lounge has evening performance every evening except Monday. It is also wonderful with evening skyline view, verious drinks and great music. Thank you again for recommendation and wish you have a nice trip.

  • The best hotel in Hefei

    Grand Hyatt is definitely the best hotel in Hefel. Located in the new downtown of Hefei and by the modern mall. Delicious restaurant close to the hotel. Easy parking. The only catch is that you need take three elevators to get to the room if you go up from the underground parking. But for the safety, it is worthy.

    jamesdeng992022,

    July 2022

    Deng Lena, 营销 at Grand Hyatt Hefei, responded to this review

    Dear guest, thanks for stay with Grand Hyatt Hefei and recommending hotel surround and being understanding about safety of elevators. Glad to know you had great time in hefei with us and we wish to welcome you again in not very distanced future. Wish you have a nice trip.