Grand Hyatt Dubai Waterpark Access
Please be informed that Waterpark access will depend on the number of nights booked. For example, a 1-night stay entitles the guest to one access either after check-in or before check-out.
Pet Policy
The hotel does not allow pets, including service animals.
Grand Club Lounge Policies
Prohibited Items in Rooms
Shisha, bakhoor burners (both manual and electric), hot plates, candles, and any cooking or heating devices are prohibited in our rooms due to the potential fire hazard.
ID Policy
All guests and visitors must be registered at the front desk with a physical ID. Acceptable forms of identification include Emirates ID, GCC ID for GCC nationals, and a passport. A UAE driver's license is only accepted for UAE nationals. Soft copies are not accepted for any of the above forms of ID.
Check-in Age
The minimum age to check in at the hotel is 18. Guests under 18 must be accompanied by an adult family member.
Deposit
An additional cash or credit card deposit will be collected to cover any incidental charges during your stay.