SPA ETIQUETTE
1. For a smooth experience, please arrive 15 minutes before your appointment. Enjoy a refreshing beverage, fill out a quick and easy consultation form and get in the mood for some spa time.
2. If you arrive late for your appointment, you will receive the best treatment possible within the remaining appointment time. Full treatment costs apply.
3. So you don’t lose your jewelry, we recommend that you leave it in your room.
4. No need to bring cash or a credit card if you’re staying in the hotel. All treatments can be charged to your room and are payable at check-out.
5. Cancellation – our policy requires 5 hours’ notice for the cancellation or re-scheduling of any appointment, otherwise 50% of the price will be deducted.
6. Less than 5 hours’ notice of cancellation or a no show will incur full payment.
7. For your health and comfort, please advise us of any health conditions, allergies, injuries or pregnancy. Our receptionists are very adept and will recommend the ideal treatment to delight your senses.
8. Let’s keep the spa a quiet space. Please do not use your mobile phone.
9. Please note that the spa is unsuitable for small children and babies, unless receiving treatment from our Kid’s Spa Menu.
10. Our spa’s aroma is fresh and exotic, so kindly refrain from smoking.
11. Please remember to arrive on time to enjoy every blissful moment of your treatment.
SPA HOURS
Veriō Spa is open from 10 AM to 8 PM daily.