• spa tub

Contact Zen Spa at Hyatt Ziva Rose Hall and Hyatt Zilara Rose Hall

Zen Spa

Hyatt Ziva Rose Hall and Hyatt Zilara Rose Hall

Rose Hall Road, Montego Bay, Jamaica




8:00 a.m. –  8:00 p.m.



Extension: Zilara: 7947 | Ziva: 6550 / 7951




Please arrive at least 50 minutes prior to your first scheduled appointment. This will allow you time to check in and prepare for your service. We also encourage you to enjoy the steam, sauna and relaxation areas prior to your treatments.



Please do not bring any valuables, such as jewelry, to the Spa. We recommend that you secure valuables in the safe provided for you in your room. The Spa is not responsible for any lost items while at the facility.



We suggest making your Spa and Salon reservations at least 24 hours in advance, to ensure that you have an opportunity to experience the services during your stay.



We ask that you notify us at least 4 hours in advance if you need to cancel or reschedule. 100% of the value of the service will be charged to your room if less than 4 hours notice is given for a change or cancellation. All Spa Packages require  24-hours notice.



A mandatory 10% Government Tax will be added to your bill.