Contact Zen Spa at Hyatt Ziva Rose Hall and Hyatt Zilara Rose Hall
Hyatt Ziva Rose Hall and Hyatt Zilara Rose Hall
Rose Hall Road, Montego Bay, Jamaica
- Tel: +1 876 618 1234 ext. 6550
- Fax: +1 876 684 0097
- Email: Jamaicaspa@hyatt.com
Hours
8:00 a.m. – 8:00 p.m.
Extension: Zilara: 7947 | Ziva: 6550 / 7951
CHECK IN
Please arrive at least 50 minutes prior to your first scheduled appointment. This will allow you time to check in and prepare for your service. We also encourage you to enjoy the steam, sauna and relaxation areas prior to your treatments.
PERSONAL ITEMS
Please do not bring any valuables, such as jewelry, to the Spa. We recommend that you secure valuables in the safe provided for you in your room. The Spa is not responsible for any lost items while at the facility.
RESERVATIONS
We suggest making your Spa and Salon reservations at least 24 hours in advance, to ensure that you have an opportunity to experience the services during your stay.
CANCELLATION POLICY
We ask that you notify us at least 4 hours in advance if you need to cancel or reschedule. 100% of the value of the service will be charged to your room if less than 4 hours notice is given for a change or cancellation. All Spa Packages require 24-hours notice.
TAX
A mandatory 10% Government Tax will be added to your bill.