• treatment room

About Zen Spa at Hyatt Ziva Rose Hall and Hyatt Zilara Rose Hall

Our aim is to make your vacation experience a memorable one, and our Zen Spa team looks forward to pampering you during your stay.


We have a number of relaxing locations to offer you the ultimate Caribbean Spa Experience. You may choose to experience your spa services in our luxurious full-service Zen Spa facilities, or be enveloped by a tropical breeze at one of our lush outdoor locations overlooking the enchanting Caribbean Sea.


Please arrive at least 50 minutes prior to your first appointment. This will allow you time to check in and prepare for your service. We also encourage you to enjoy the steam room, sauna and relaxation areas prior to your treatments.


Please do not bring any valuables, such as jewelry to the Spa. We recommend that you secure valuables in the safe provided for you in your room. The Spa is not responsible for any lost items while at the facility.


We suggest making your Spa and Salon reservations at least 24 hours in advance, to ensure that you have an opportunity to experience the services during your stay.


We ask that you notify us at least 4 hours in advance if you need to cancel or reschedule. 100% of the value of the service will be charged to your room if less than 4 hours’ notice is given for a change or cancellation. All Spa packages require 24 hours’ notice.