The Stillwater Spa journey is about creating a tranquil ripple of experiences that are natural, enduring and luxurious. It is an oasis at the heart of a bustling city that offers a sense of calm and an escape to those in search of pure relaxation. Services include full body massages that are relaxing and therapeutic as well as body treatments that are calming and enriching.
More Than A Relaxation Sanctuary
While the Spa is renowned as a haven to relieve worries and stress, aesthetics like manicures, pedicures, facials, waxing and tinting are also available to make the spa journey complete. Priding itself to be the premier full-service hotel spa in downtown Calgary, guests of Stillwater Spa can look forward to fully recharging with the use of premium facilities such as a whirlpool, a steam room, a private lounge and separate locker rooms.
Location
Stillwater Spa is located on the second floor of Hyatt Regency Calgary.
Safety First, Always
We are pleased to announce that we achieved a Global Biorisk Advisory Council (GBAC) STAR accreditation — the gold standard for prepared facilities. Under the guidance of GBAC, we have implemented the most stringent protocols for cleaning, disinfection and infectious disease prevention in all our areas and facilities.
Spa Arrivals
We invite our guests to arrive 15 minutes early to enjoy the spa amenities. Our services begin and end on time, late arrivals may impact the length of your service.
What to Bring
For your comfort and privacy, we provide you with sanitized luxurious robes and slippers. A pre-assigned spa locker will also be provided to store your personal belongings. We regret we are not responsible for any lost or damaged items.
Spa Etiquette
For the comfort of others, please silence your cellphones and use spa voices throughout your stay. We invite you to take calls outside of the spa and waiting areas. Your cooperation in maintaining our relaxing spa environment is greatly appreciated.
Parking
Complimentary self-parking in the hotel’s underground parkade is offered, subject to availability.
Age Policy
Stillwater Spa is an adult facility available to guests at least 18 years of age.
Health Insurance Coverage
At Stillwater Spa, all our Massage Therapists are registered and certified with more than 2,200 hours. Upon checkout, a registration number will be printed on your receipt for submission to your health insurance company.
Medical & Wellbeing
Please inform us of any medical needs, physical conditions, or ailments that require our attention. For your safety, and the safety of our staff, we strongly discourage alcohol consumption prior to spa treatments, immediate sun exposure following skincare therapy, and shaving before or after exfoliation.
Nourishment
A Spa Cuisine Menu designed by Hyatt’s chef is also available in between treatments to nourish and promote well-being.
Retail Products
Naturopathica and BIOEFFECT skincare and body products are sold at the Spa. Complimentary curbside pick-up can be arranged.
Spa Reservations
A valid credit card is required to secure a spa reservation.
Cancellation Policy
Your appointment is reserved exclusively for you. If you need to change or cancel your appointment, we require advanced notice or your service will be charged in full. A minimum of 24 hours is required for a single service booking, while 48 hours is for bookings with multiple treatments and spa packages. The cancellation charge is the full amount quoted in your booking.
Hours
Monday: 10:00 AM - 6:00 PM
Tuesday: Closed
Wednesday to Friday: 10:00 AM - 8:00 PM
Saturday, Sunday: 9:00 AM - 7:00 PM
Contact Us
For more information on our spa treatments and other rejuvenating services, please view our Stillwater Spa brochure. Our dedicated Spa Reservations line is open daily from 9:00 AM – 5:00 PM. Please call 403 537 4474. You may email your booking inquiries to stillwaterspacalgary@hyatt.com after hours or check our availability on our Booking page.