Hotel Policies

Destination Fee

A destination fee (subject to sales tax) is applied to each night of your stay in order to provide the following services and amenities, which enhance your experience. Please contact the hotel directly for more information.

$25 – January to April 2023

$35 – May to September 2023

$25 – October to December  2023

  • 2 In room waters
  • Volta Vehicle charging station
  • Tennis Racquet & Balls *subject to seasonality*
  • Daily S'mores Experience
  • Unlimited Local Calls 
  • 15% Discount in Market  (select retail items)
  • 20% Discount in Spa
  • 10% Discount at Tra Tea 
  • 10% Discount on Lakefront Cabanas *subject to seasonality*
  • 5% Discount on Kayaks/Paddleboards *discount is subject to adjustment pending seasonality*
  • 5% Discount on Seaplane Tours *discount is subject to adjustment pending seasonality*
  • Complimentary Wellness Classes
  • 10% Discount on Seattle Chocolate Factory Tour Tickets
  • 24% Discount on Museum of Flight General Tickets
  • PNW seasonal beer and wine pour, daily
  • Premium Wi-Fi

Cleanliness & Safety Commitment

Cleanliness & Safety Commitment


The safety and wellbeing of our guests and colleagues is always a top priority. Hyatt’s Global Care & Cleanliness Commitment enhances its operational guidance and resources around colleague and guest safety and peace of mind.  The multi-layered commitment will build on Hyatt’s existing rigorous protocols and include:

A certification process by the Global Biorisk Advisory Council (GBAC) at all hotels around the world;

Colleague training and support resources

 A cross-functional working group of medical experts and industry professionals that will offer input and recommendations across various aspects of the hotel experience.

More information on Hyatt’s commitment can be found here:


Customer Service Experiences

Lobby sanitation stations

Folio provided via email

Wireless credit card reader moved to guest side and is sanitized after each use

Key drop for used guest keys

Ability to checkout on the guest room TV or World of Hyatt app


Social Spaces

For use of the business center, guests can checkout a sanitized keyboard and mouse from the front desk to operate computers

Sanitation stations throughout social spaces

Increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces


In Room Experience

Enhanced pre-arrival guest room sanitation

Stay over service upon request

Items and guest room supplies available via guest request.  When applicable, contact free delivery will be provided

Sanitation station on each guest room floor

Removal of high touch items; drinking glasses, pens, reading material

In room collateral for viewing on hotel television including digital hygiene tips

Market delivery available to guest room in eco-friendly disposable packaging

Cleaning tools sanitized, cleaned and replaced when being used from room to room


Activities and Services

Fitness Center

Sanitation stations for guest use

Additional fitness options are available. Please contact the front desk to request running maps, yoga mats, resistance bands and free weights for delivery to their guest room.


Pool seating arranged to allow social separation between every family or couple


The Spa at the Lake

Full treatment room sanitation after each service

Advanced reservation required; no walk-ins

Each treatment room is equipped with a sanitation station and sink basin

Therapist to wash hands in the treatment room with the guest present before the start of the service

Product used during treatment will be pre-proportioned to avoid using large format product in the room during each treatment

Testers removed from retail space. Therapist will provide product for guest to sample, upon request


Waters Table

Indoor and Patio Dining

Locally Sourced, Carefully Served philosophy to support local businesses

Mobile menu available via guests cell phone or tablet. Disposable menus available for non-mobile use.

Tables and chairs sanitized between each guest

Silverware individually wrapped with linen

Elimination of buffets

To-go dining option available


Dock and Drink

Seasonal Outdoor Dining

Casual dining experience

Floor plan arranged to create appropriate social distancing between guests.

QR codes available via guest cell phone or tablet for ordering

 Tables and chairs sanitized between each guest.


The Market

To-go dining option available

Wireless credit card reader moved to guest side and is sanitized after each use

Mobile menu available via cell phone or tablet

Tables and chairs sanitized between each guest. 

Eco-friendly disposable to-go containers and silverware and individually packaged condiments


Event Services

Arranged floor plans depending on group preference

Sanitation station at the entry to every event space and high touch areas

Contactless thermometers available for group attendees

Regimented cleaning routines

Floor decals or stanchions can be arranged for queue areas

Beverage stations and snack breaks may be serviced by an attendant

Suggest bottle beverages for wine and beer at bars

Limited contact payment options for cash bars

Virtual site inspections with on-site sales managers

Virtual Streaming of ballroom events to guest rooms or off-site locations

Event Concierge app offered to on-site contact to safely communicate to hotel colleagues

Check-In Policy

A valid credit card with a microchip is required at check-in. There is a $50 per night authorization for incidental charges. Incidental charges include, but are not limited to, parking, food and beverage charges. Any unused authorization is fully released within 7-10 business days after check-out, based on your banking institution.

Guest Room and Suite Policy

To ensure a tranquil and enjoyable stay for all guests here at the lake, we strongly enforce the following hotel policies. Thank you in advance for your cooperation!



Per state regulations, no more than 5 people can be in a guestroom.



Quiet hours are from 9pm-6am. Disruption may result in eviction of all non-registered guests from the room and eviction of registered guests if noise persists.


Smoke & Drug Free

Our hotel is a smoke and drug-free facility. Should we find any evidence of this there will be a minimum of $250 charged to your room.


Cleaning and Damages

Excessive cleaning needs that result in a delay for the next guests enjoyment of this suite, will result in a minimum of $250 charged to your room. Guests are responsible for any damages made in the guest rooms and suites.

Pet Policy

Enjoy your stay at Hyatt Regency Lake Washington at Seattle's Southport with your favorite canine companion in tow.



For stays up to six nights, a $150 fee will be administered.


Weight Limited

We only allow one dog weighing 40 pounds or less per room.


Firearm Policy

No fire arms allowed!

Photography & Videography Policy

We encourage our guests to take personal video or still photographs while enjoying your visit for non-commercial purpose.

To ensure enjoyment of all our guests, a written permission from the Hotel is required to utilize our hotel property (indoor/outdoor) for professional portrait photography or videography purposes, including but not limited to Wedding, Engagement, Class, Family and Individual Portraits, Advertising Photography, and Model/Fashion shoots, etc. 

Kindly note that unauthorized professional photographers/videographers who are not guests of the hotel will be asked to leave the hotel property immediately.

For any photo shoot or filming request, please contact our Sales & Marketing Team at 425-207-2279 or Thank you.