Hotel Policies

Destination Fee

A daily destination fee of $25.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information. 

  • $15 daily non-cumulative Food & Beverage credit (applicable at Tidal+)
  • $10 Parking credit (Valet only)
  • 10% off Elaia Spa Treatment
  • In-room Keurig setup with coffee & tea
  • Up to 4 bottled waters daily upon request
  • In-Room access to Google Chromecast
  • In-room guided meditations through Headspace
  • Premium WiFi
  • 24-hour fitness center access
  • Local and 800 phone calls
  • Postcard postage
  • In-room fitness kit upon request (Yoga mats, light dumbells, resistance bands, etc…)
  • 20% off tickets for Argosy Sightseeing Tours
  • 25% off 5th Avenue Theatre
  • 15% off Soul Cycle classes
  • Monorail Espresso 10% retail discount
  • 10% off Flora and Henri
  • 10% class discount at Urban Yoga Spa

Check-in Time

Check-In from 4:00 PM – Midnight

Late Check-In subject to availability

Express Check-In

Minimum Check-In age - 21

Check-out Time

Check-Out before Noon

Express check-out

Pet Policy

We are happy to welcome your traveling canine companions for a $50 fee, per stay

To participate in the pet program:

Your dog will receive a welcome letter, an amenity that includes a bed, food, water bowls and a welcome biscuit. For added convenience, our team will be on-hand to provide information on nearby walking routes, pet shops, groomers, vets, and local pet friendly establishments.


Reservations for dogs must be made at least 3 days prior to arrival

Dogs must weigh 50 pounds or less (75 pounds or less for two dogs)
Dogs are not allowed in public areas such as a Grand Club, Ruth Chris and fitness center
Dogs must be crated while alone in guest room and settled by 10 pm

Owner will be asked to complete hotel’s dog friendly letter and provide a cell phone number in order to locate guest in the event of an emergency. If no answer or reply dog will be moved to an approved local kennel.

Owner is asked to contact Housekeeping to arrange a daily cleaning time; otherwise room will not be serviced. The dog may not remain in the room while Housekeeping is providing service.

Owner is responsible for all damage to hotel property. The hotel does not assume liability for a guest’s pet or its action while at the hotel.


Failure to follow procedures can and will result in the Manager on Duty to contact guest regarding noise complaints and provide kennel options if necessary.

Incidentals Hold

During arrival, the hotel will authorize room and tax charges and an additional $75 per night, for any incidentals placed on the guest room.
These authorizations post on your account as a pending transaction.
Unused funds are released after departure and are typically available within three to five business days.
It is strongly discouraged to use a debit card, as the authorization will place a withdrawal on the account at the time of check in.

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

Hotel premises are private property. Guests or visitors of a Hyatt hotel who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:


    secured in a locked, hard-sided firearm container provided by the guest;

    and securely safeguarded at all times in a guest room (or personal vehicle), except when transporting the firearm into or out of the hotel.

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.


Sustainability Efforts

Hyatt at Olive 8 is committed to fostering sustainable environmental practices. Click the button below to see more information on our efforts.

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Distilled Water

Distilled water is available upon request for CPAP machine use. Please see the front desk for assistance.