Hotel Policies

Destination Fee Policy

Please be advised that hotel room bookings will be assessed a mandatory destination fee of $30/night plus tax. Please enjoy the following complimentary access and activities included in your stay as part of this program:

Premium High-Speed Internet Access ($20 daily value)
» Log on to the hotel Wi-Fi and select premium internet for the entire length of your stay

$15.00 Food and Beverage Market Credit ($15.00 daily value)
» Charge the items you desire to your room and we will cover up to $15.00 of your food and beverage costs purchased in the Market
» One (1) night stay equates to one (1) complimentary $15.00 credit.
» The Market is open 24-hours, 7 days a week, and is located on the Lobby level
$10.00 beverage credit in the New York Central Bar ($10 daily value)
» Charge the items you desire to your room and we will cover up to $10.00 of your beverage costs at the New York Central Bar
» One (1) night stay equates to one (1) complimentary $10.00 credit.

20% off in-room spa services ($180 value, $36 savings)
» Enter GHSPA promo code on the online request form
» Call 1-866-867-3529 and mention the GHSPA code

Complimentary local, long distance and international calls ($10 value)
» Dial '9' from your guestroom phone to let friends and family know about your NYC adventures

In-Room App Access to the New York Times and the Financial Times ($8 value)
» Log on to the hotel Wi-Fi, visit and enjoy unlimited news access for the duration of your stay

Skyline Rooftop Tour (weather permitting; exclusive perk of the destination program; $20 value) - Enjoy breathtaking views of the New York City skyline; prepare to be mesmerized by particularly incredible views of our next door neighbor, the Chrysler Building
» Tours are weather permitting and offered on Wednesdays, Fridays, Saturdays, and Sundays. Meet near the Market at 10:00 AM sharp, look for the rooftop tour sign
20% savings on the Sightseeing Flex 3 Attraction Package “the best “choice” pass in New York City!” ($89 value, $17.80 in savings)
» Visit the Concierge located in the lobby for the promo code

Macy’s VIP passport which includes 15% discount on regular and sale merchandise, 20% off of their on-site food and beverage & complimentary fine jewelry & MyStylist personal shopper. ($50 + value)
» Mention the code GRAND at check out in-store

Save up to 20% off Standard Admission ($34 value) and 10% off Priority Admission ($56 value) at One World Observatory
» Go to:
» Select tickets and discounts will be applied at checkout

Grand Central Terminal Self-Guided Audio Tour for Two (2) ($18 value)
» Listeners can take the “local” or “express” tour which can last as little as 30 minutes to just over an hour
» Present ticket voucher(s) provided in your guestroom key packet at any window marked "GCT Tour" on the Main Concourse of Grand Central Terminal
» Tours available 7 days a week from 9:00 AM to 6:00 PM. Language translations available
Grand Central Terminal Coupon Book ($100 value) - Receive great offers on food and gifts next door in the iconic Grand Central Terminal
»Visit to access these offers on your laptop or mobile phone
Luggage Storage at Check-Out, Store Up to Two (2) Bags for Eight (8) Hours ($6 value)
»Present ticket voucher(s) provided in your guestroom key packet to any Bell Desk associate. The Bell Desk is located in front of the Market on the Lobby level

If you have any questions at all, please don't hesitate to contact us directly at: +1 (212) 883-1234
Per night stay inclusions must be redeemed by midnight each day. Unused inclusions will not carry over to the next day or future stays and cannot be redeemed for cash. Food and beverage per night stay credit excludes Market to-go in-room delivery. All applicable destination fee charges must be settled to the guestroom to be waived upon checkout. Additional terms and conditions may apply. Amenities subject to change.