Hotel Policies

Destination Fee Policy

Please be advised that hotel room bookings will be assessed a mandatory destination fee of $25/night plus tax. Please enjoy the following complimentary access and activities included in your stay as part of this program:

Premium High-Speed Internet Access ($20 daily value) - Log on to the hotel WiFi and select premium internet for the entire length of your stay

$15.00 Food and Beverage Market Credit ($15.00 daily value) - Charge the items you desire to your room and we will cover up to $15.00 of your food and beverage costs purchased in the Market. One (1) night stay equates to one (1) complimentary $15.00 credit. The Market is open 24-hours, 7 days a week, and is located on the Lobby level

Long Distance and International Phone Calls - Dial '9' from your guestroom phone to let friends and family know about your NYC adventures

In-Room App Access to the New York Times and the Financial Times ($1.75 daily value) - Log on to the hotel WiFi, visit and enjoy unlimited news access for the duration of your stay

Skyline Rooftop Tour (weather permitting; exclusive perk of the destination program) - Enjoy breathtaking views of the New York City skyline; prepare to be mesmerized by particularly incredible views of our next door neighbor, the Chrysler Building
» Tours are weather permitting and offered on Wednesdays, Fridays, Saturdays, and Sundays. Meet near the Market at 10:00 AM sharp, look for the rooftop tour sign

Grand Central Terminal Audio Tour for Two (2) ($20 value) -
» Listeners can take the “local” or “express” tour which can last as little as 30 minutes to just over an hour
» Present ticket voucher(s) provided in your guestroom key packet at any window marked "GCT Tour" on the Main Concourse of Grand Central Terminal
» Tours available 7 days a week from 9:00 AM to 6:00 PM. Language translations available

Grand Central Terminal Coupon Book - Receive great offers on food and gifts next door in the iconic Grand Central. Visit to access these offers on your laptop or mobile phone

Luggage Storage at Check-Out, Store Up to Two (2) Bags for Eight (8) Hours ($6 value) - Present ticket voucher(s) provided in your guestroom key packet to any Bell Desk associate. The Bell Desk is located in front of the Market on the Lobby level

If you have any questions at all, please don't hesitate to contact us directly at: +1 (212) 883-1234

Per night stay inclusions must be redeemed by midnight each day. Unused inclusions will not carry over to the next day or future stays and cannot be redeemed for cash. All applicable destination fee charges must be settled to the guestroom to be waived upon checkout. Additional terms and conditions may apply. Amenities subject to change.