Special Events

Our team of professionally trained Conference Service Managers work diligently to ensure your event in Cancun is perfect, from the technology to the food to the scenery.

Total Sleeping Rooms

307

Largest Space

6,781sq ft

Spaces

Designed to bring people together in a beautiful destination, Hyatt Zilara Cancun offers an array of meeting and event facilities, including a board room and outdoor venues. Whether it’s a corporate convention, executive meeting, incentive trip, or a business retreat, our beautiful Cancun resort offers more than 6,781 square feet of meeting space, immersed in the stunning beauty of the Yucatan coast. 

 

HIGHLIGHTS

  • 6,781 sq. ft. of flexible room space featuring six breakout rooms, accommodating up to 700 people
  • 307 luxurious all-suite accommodations, including swim-up suites, each with breathtaking views and double hot tubs
  • Large executive boardroom with capacity for 16 people
  • Additional areas and outdoor terraces 
  • Dedicated conference service managers, and state-of-the-art audiovisual equipment with on-site technical assistance
  • Six specialty restaurants; five bars and lounges 
  • Unique atrium featuring live entertainment 

 


Weddings

Wedding Gazebo

Weddings

Celebrate your wedding in the paradise of Hyatt Zilara Cancun, with extraordinary venues – from beaches to ballrooms – where exceptional moments come to life.

Meetings

Meeting Room

Meetings

Hyatt Zilara Cancun greets your attendees and company’s top performers with a spectacular meeting and resort experience in a breathtaking coastal setting. 

Group Offers


Socialize for Free

Book your all-inclusive social group gatherings and take advantage of free nights on us! Plus enjoy these amenities: Signature welcome drink, a special welcome amenity for designated room, a complimentary room upgrade, private group check-in for common arrivals. Offer applies to US and Canada residents only.

Socialize for Free

Book your all-inclusive social group gatherings and take advantage of free nights on us! Plus enjoy these amenities: Signature welcome drink, a special welcome amenity for designated room, a complimentary room upgrade, private group check-in for common arrivals. Offer applies to US and Canada residents only.
  • Receive 1 night free for every 5 nights book "off peak season" (April 16 - Dec 20)
  • Receive 1 night free for every 10 nights book "on peak season" (Januarty 4th - April 15)

Terms and Conditions

Offer expires December 20, 2019.

Offer applies to US and Canada residents only, excludes corporate meeting and incentive groups and only applies to "social groups" (weddings, family reunions, friends, families, social, military, educational and fraternal). Requires a minimum of 5 rooms confirmed with at least 3 nights in common. Maximum of 3  complimentary rooms per Group. Offer valid only off peak dates (April 16 - Dec 20) Peak dates (Januarty 4ht - April 15) receive 1 free night for every 10 booked nights.Private events or functions such as ceremonies, cocktails parties, dinners or meetings are not complimentary under this program. Private events space, food & beverage and decorations are available at an additional charge per person and may be reserved through each Hotel Group Department. All or part of the program can be changed or withdrawn at any time. Complimentary rooms  based on double occupancy and available in the lowest room category booked  by group. Upgrades subject to availability to the next higher room category excluding specialty categories (Swim- ups, 1 Bedroom Suites and Presidential Suites). Program May Be Changed or Withdrawn at any time Playa’s Discretion.

This offer is redeemable only if i) all group bookings are made through a certified Travel Agent; ii) all group bookings are made through a certified Tour Operator; ii) all group bookings are made through www.hyatt.com, owned and operated by Hyatt Corporation; or any proprietary website owned and operated by  Playa Hotels & Resorts: these may include www.resortsbyhyatt.com, and/or www.playaresorts.com. This offer is not valid for group bookings made on third party online booking portals, otherwise known as “OTA´s” (Online Travel Agencies). Upon booking, please submit a final Rooming List that includes names, travel dates, and room categories of all group members to togroups@playaresorts.com. Upon receipt, the information will be assessed so as to determine if the "Socialize for Free" concession qualifies.  

Maximum 30 rooms. Requests for larger groups will be evaluated on a case by case basis. No shows on date of arrival will be charged full applicable room rate. Payment terms travel dates within 0 – 45 days payment due in full with reservation, program registration and rooming list, 46 +$100 per room due within 7 days of quote with signed registration to maintain pricing and secure room commitment. Maximum rooms at time of contract is 30 for all properties. Off peak dates: April 16-December 20 qualify for 5 paid rooms to get one free at The Hilton Playa del Carmen and Panama Jack Resorts. Sanctuary Cap Cana requires 20 paid rooms to get one free. Shoulder peak dates: Jan 4 -April 15. Must have 15 paid rooms to get one free  at The Hilton Playa del Carmen and Panama Jack Resorts and must have 20 paid rooms to get one free at Sanctuary Cap Cana. Dates within these parameters are subject to availability and the offer may be amended or withdrawn at any time. Blackout dates: Christmas and New Year’s Week (December 21 – January 3), third week of February (Presidents Day Week), Easter Week (one week +/- Easter Sunday).Additional terms and conditions may apply. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Playa Hotels & Resorts reserves the right to alter or withdraw this program at any time without notice.

Contact Us

Call 888.963.7643 or email togroups@playaresorts.com for further information and assistance with this offer.

Business in Paradise

Discover our newest and most modern facilities for groups and events and enjoy big savings and extra perks. Package includes room upgrades and complimentary rooms, complimentary one-hour reception with a selection of cold hors d’oeuvres followed by a dinner served buffet style, three hours open premium bar, basic décor and lighting, set up with available house linens and much more!

Business in Paradise

Discover our newest and most modern facilities for groups and events and enjoy big savings and extra perks. Package includes room upgrades and complimentary rooms, complimentary one-hour reception with a selection of cold hors d’oeuvres followed by a dinner served buffet style, three hours open premium bar, basic décor and lighting, set up with available house linens and much more!

In consideration of a Room Night Commitment, Hotel shall offer Group the following special concessions:

• One upgrade for every 30 rooms paid at Group’s Guest Room Rate (not cumulative, valid on the peak  nights, not applicable for pre and post Event Dates).

• One complimentary room per 30 paid rooms at Group’s Guest Room Rate (not cumulative).

• Private check in & welcome drink upon arrival.

• Complimentary hospitality desk (optional phone lines available for additional cost).

• Complimentary meeting room rental for one general session.

• One staff office/storage room during the Event Dates.

• Complimentary Event material or supply storage for up to five days prior to Event Dates.

• Complimentary one hour welcome cocktail reception with a selection of cold hors d’ouevres (beach events will incur additional costs); specific location subject to availability. 

• Welcome dinner consisting of buffet style dinner, three hours open bar (premium), basic décor with house  linens and basic lighting at $25.00 per person(beach events will incur additional costs).

• Planned “dine around” for [TBD # of nights] at select resort restaurants, provided Group requests the  applicable reservations with its Conference Services Manager at the time of submitting its rooming list to Hotel and subject to restaurant’s capacity and availability.

• Guest Room Rates applicable for three nights pre and three nights post Event Dates, subject to availability and regular VAT charges after the first night pre and post Event Dates.

• Fifteen percent discount for spa services, not combinable with current promotions at the Hotel. Some restrictions may apply.

• Complimentary VIP amenity upon arrival (bottle of wine and sweet amenity, at chef’s discretion) per  every 30 rooms paid at Group’s Guest Room Rate.

• One room for a site inspection in single or double occupancy for up to two nights at the Guest Room  Rates, to be credited to the Master Account if the Event is confirmed (minimum block of 25 rooms required).

• A combined total of 50,000 World of Hyatt™ points will be awarded to third party planner and/or corporate planner for Groups with an Estimated Total Revenue of $50,000 or more.

Terms and Conditions

Additional private group event is available for groups staying a minimum of 4 nights. Valid for new contract MICE bookings through December 31, 2019. For travel now through December 20, 2020. Certain other restrictions may apply. Not combinable with other promotions. Services such as spa treatments, excursions, specialty foods, liquor items and special services are subject to additional fees. Contact your Sales Director for complete details. The Hyatt Zilara™ and Hyatt Ziva™ trademarks and related marks are trademarks of Hyatt International Corporation. ©2018 Hyatt International Corporation. ©2018 Playa Resorts Management is the exclusive operator for Hyatt Zilara™ and Hyatt Ziva™ resorts in the Dominican Republic, Jamaica, and Mexico. All rights reserved.

Contact Us

Call 888.676.7960 or email togroups@playaresorts.com for further information and assistance with this offer.

Contact Us

Let’s start the planning process! Contact us for more information or to schedule an appointment.