Imprint / Policies

Imprint

Information provided according to Sec. 5 German Telemedia Act (TMG)
Betriebsgesellschaft Hyatt Regency Cologne GmbH
Kennedy-Ufer 2a
50679 Cologne


Represented by

Robert R. Mangiarelli, Jan Peter van der Ree
Contact
T: +49 221 828 1234
F: +49 221 828 1370
Email: cologne.regency@hyatt.com


Register entry

Entry in the Handelsregister
Registering court: Mainz
Registration number: HRB 41018


VAT
VAT Id number according to Sec. 27 a German Value Added Tax Act:
DE114167472


Dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr.
Please find our email in the imprint/legal notice.
Hyatt Regency Cologne does not take part in online dispute resolutions at consumer arbitration boards.


Term & Conditions

Privacy Policy - Your Privacy Rights


Data protection officer contact
Hyatt Hotels & Resorts
Attn: Consumer Affairs
9805 Q Street
Omaha, NE 68127
USA
Email: privacy@hyatt.com


Liability for Contents
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

Liability for Links
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.
The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

Copyright
Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.
Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.

Policies

Culture Tax

The city of Cologne levies a cultural tax on overnight leisure stays in Cologne. The tax amounts to 5% of gross rates and is not included in the room rate.

Business travelers are exempt from this tax when they bring along special documents. We need a signed confirmation form from your employer. Please send us the completed form before check-in. More information and forms can be found here.

Children

Accommodation
Children under the age of 13 stay for free in the room of their parents. From the age of 13 children are counted as adults. We are happy to provide you with a baby bed or an extra bed for children under 13. An extra bed for adults will be charged at €50 per night. Please note that extra beds can only be provided in the suite categories.

For a second room booking for children under the age of 13, we can offer you, depending on availability, a second room at a family rebate of 50% of the room rate.

To make your journey with children as pleasant as possible, we keep the following items and amenities ready for you on request as part of our Very Important Baby (VIB)-Service
- Baby crib, baby bathtub, body care products for babies, childproof socket, diaper garbage can, night light
- Baby food, drinking bottle and bottle warmer, diapers, hot-water bottle
- Children’s bathrobe and slippers for older children
- Buggy upon prior notification

Restaurants
Breakfast for children up to six years is free. Breakfast price for children between 7 and 12 years is €15. We offer a special kid´s menu and have children’s dishes, childrens’s high chairs and coloring books available at our restaurants.

Spa & Fitness
At Puls Fitness Club, children under the age of 16 are allowed access under the supervision of their parents. Families with children up to 12 years may use the pool area from 10:00 AM - 08:00 PM.
The fitness area can only be used by persons aged 18 or above. Teenagers from the age of 16 can train under the supervision of a parent or legal guardian. Children’s bathrobes are available on request. Baby changing facilities are available in the hotel.


Pets

For your dog’s stay in our hotel, we will charge a fee of €35 per dog per night.
Dogs have to be kept on a leash anywhere in the hotel at all times.
We are happy to welcome your dog in our lobby and at the Legends Bar. Please understand that access to these areas depends on the size of your dog.

We are happy to offer you our free VID ‘Very Important Dog’ Service:
- Dog biscuit to welcome your companion to the room
- Cozy dog bed for the night
- Dog bowl for an appropriate meal
- Map for your daily walks available at the front office
Dog sitter service can be booked upon request.


Smoking

Our hotel is a non-smoking hotel. The hotel and all our rooms are non-smoking areas. Please note that we will charge an additional cleaning fee of €150 for prohibited smoking in our hotel rooms. Thank you very much for your understanding.