Impressum / Policies

Impressum

Information provided according to Sec. 5 German Telemedia Act (TMG):

Grand Hyatt Berlin GmbH

Marlene-Dietrich-Platz 2

10785 Berlin

 

Represented by the Managing Directors

Jan Peter van der Ree and Adam Keenaan Rohman

 

Contact

T: +49 30 2553 1234

F: +49 30 2553 1235

Email: berlin.grand@hyatt.com

 

Register entry

Entry in the Handelsregister

Registering court: Berlin

Registration number: HRB 60873

 

VAT

VAT Id number according to Sec. 27 a German Value Added Tax Act:

DE 812256238

Dispute resolution

The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr.

Please find our email in the imprint/legal notice.

Grand Hyatt Berlin does not take part in online dispute resolutions at consumer arbitration boards.

 

Term & Conditions

Privacy Policy - Your Privacy Rights

 

Data protection officer contact

Hyatt Hotels & Resorts

Attn: Consumer Affairs

9805 Q Street

Omaha, NE 68127

USA

Email: privacy@hyatt.com

 

Liability for Contents

As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.

Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.

 

Liability for Links

Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.

The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.

 

Copyright

Contents and compilations published on these websites by the providers are subject to German copyright laws. Reproduction, editing, distribution as well as the use of any kind outside the scope of the copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.

The commercial use of our contents without permission of the originator is prohibited.

Copyright laws of third parties are respected as long as the contents on these websites do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us. Such contents will be removed immediately.

 

Policies

Tax for the promotion and advancement of culture

The city of Berlin levies a tax for the promotion and advancement of culture. The tax rate is five percent of the amount paid by the guest for the accommodation. Tax may not be levied on overnight stays of business travellers. For further information please follow link.

 

Children

Accommodation

Children under the age of 12 stay for free in the room of their parents. From the age of 12 children are counted as adults. We are happy to provide you with a baby bed or an extra bed for children under 12. An extra bed for adults will be charged at 30 Euro per night. Please note that extra beds can only be provided in the categories Deluxe King Room, Grand Suite View King and Grand Executive Suite, Daimler Suite and Maybach Suite.

For a second room booking for children under the age of 12, we can offer you, depending on availability, a second room at a family rebate of 50% of the room rate.

To make your journey with children as pleasant as possible, we keep the following items and amenities ready for you on request as part of our Very Important Baby (VIB)-Service

-           Baby crib, baby bathtub, body care products for babies, diaper garbage can, night light

-           Drinking bottle and bottle warmer, diapers, Baby´s change mat, potty chair, steriliser 

-           Children’s bathrobe and slippers for older children

-           Babysitter service upon prior notification bookable against payment of a fee

-           Child´s seat for bicycle on request, Buggy upon prior notification

 

Restaurants

Breakfast for children up to six years is free. Breakfast price for children between 6 and 12 years is 19 Euro. We offer a special kid´s menus and have child’s dishes, child’s high chairs and colouring books available in our restaurants.

 

Spa & Fitness

At the spa area, children under the age of 16 are allowed access under the supervision of their parents. Families with children up to 12 years may use the pool area from 10:00 AM – 8:00 PM. The fitness area can be used by persons aged 18 or above. Teenagers from the age of 16 can train under the supervision of a parent or legal guardian. Children’s bathrobes are available on request. Baby changing facilities are available in the spa and fitness area.

 

Pets

For your dog’s stay in our hotel, we will charge a fee of € 35 per dog per night (plus 1,75 Euro city tax). Dogs have to be kept on a leash anywhere in the hotel at all times. We are happy to welcome your dog in our lobby as well as in our restaurants and bars. Please understand that access to these areas depends on the size of your dog.

 

W We are happy to offer you our free VID "Very Important Dog" Service:

-           Dog biscuit to welcome your companion to the room

-           Cosy dog bed for the night

-           Dog bowl for an appropriate meal

-           Map for your daily walks available at the front office

Dog sitter service can be booked upon request.

 

Smoking

Our hotel is a non-smoking hotel.

The hotel and all our rooms are non-smoking areas. Please feel free to use our Smokers Lounge next to our Vox Bar. Please note that we will charge an additional cleaning fee of 250 Euro for prohibited smoking in our hotel rooms. Thank you very much for understanding.

 

Terms and Conditions