Hotel Policies

Resort Fee Policy

A daily resort fee of $38.00 is applied to each room of your stay in order to provide exclusive benefits at our hotel, including:

Premium guestroom Internet access

Two I-Ride Trolley tickets to the International Drive area

24-hour access to StayFit fitness center

25% discount on spa and salon services

25% discount on cabana rentals (based on availability)

Recreational activities at Grotto Pool

$10 Food and Beverage Credit per night

Two bottled waters per day



Safety First, Wellbeing Always

Please view our new hygiene and safety procedures. Learn More »

Learn more about contactless care at Hyatt Regency Orlando Here>>

Here is what you need to know for planning a site visit Learn More>>

On-site Hotel Resort Map, Pool and Dining Information, Learn More>>

Pet Policy

We gladly welcome your most cherished travel companion at our pet-friendly hotel. Inform us that you will be bringing your dog with you at least three days prior to your arrival by calling (407) 284-1234. If you’re staying at Hyatt Regency Orlando for up to six nights, a $150 fee will be added, and if you’re staying for more than six nights, please contact our team for more information. For room cleaning, please contact our housekeeping team via extension “0” to arrange a time between the hours of 9:00 a.m. and 4:00 p.m., and please note that your pet must be out of the room at this time. Please keep in mind that we only allow dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds.

Take advantage of our dog-walking stations located at the Regency pool walkway outside of Coconuts Bar & Grill, in front of the parking garage near the walkway to Regency Tower, and between Regency Convention Center front drive and Regency Express facing I-Drive.

Check-in/Check-out Policy

CHECK-IN: 3PM or later
CHECK-OUT: Any time before 11AM

Universal Partner Hotel Terms & Conditions

As a Universal Partner Hotel we were chosen based on quality, reputation and proximity to Universal Orlando Resort™. Guests staying at our hotel can enjoy the following benefits:

  • Discounts on tickets to Universal Studios™, Universal’s Islands of Adventure™, Universal’s Volcano Bay™, and Universal CityWalk™