Hotel Policies

Pet Policy

Hyatt Regency London - The Churchill does not permit pets, with the exception of service animals.

Rooms Policy

Any guest 13 years of age or older will be considered an adult and is subject to adult pricing. The maximum number of guests per room for queen rooms is two occupants (children and infants included), for all other rooms and suites - with the exception The Churchill Residential Suite - is three occupants (children and infants included).

Rollaway beds are provided upon request, subject to availability (please note: queen rooms cannot accommodate rollaway bed requests).

Connecting options are only available for the Regency Executive Suite, Club View and View rooms. In order to confirm connecting rooms, please contact the hotel directly.

REQUIRED AT CHECK-IN:

Credit card, debit card or cash deposit for incidental charges
Government-issued photo ID
Minimum check-in age is 18

ROOM ACCESS:

Please note that for safety reasons, we do not allow external food delivery providers to access guests floors. Staff members are not able to deliver food purchased externally to the rooms either. Deliveries may be picked up from our Ground Floor.

VAT Policy

Rates are inclusive of 20% VAT (Value Added Tax).

Service Charge Policy

Please note that a discretionary service charge of 5% will be added to your Accommodation bill.

Gender Pay Gap

Please find the details of the Gender Pay Gap Report 2020 here.