Hotel Policies
Pet Policy
- Service dogs are always welcome at no charge.
- Pets must be supervised at all times and must be on a leash in any of our public places or dining & drinking areas.
- For your pet's safety, we require pets not to be left unattended in the guest rooms.
- Any damage incurred to the room by the pet is the responsibility of the guest.
- A fee of £60/pet will be added per stay.
- Pets must be registered on arrival with the front desk.
SMOKING POLICY
Hyatt is committed to providing a smoke-free environment (including vaping) and any room found to have been smoked in is subject to a smoking fee of no less than £250 + tax. We appreciate your consideration for other guests and ask that you report any smoking in the building immediately.
VAT Policy
Rates are inclusive of 20% VAT (Value Added Tax).
Service Charge
Please note that a discretionary service charge of 5% will be added to your accommodation bill.