World of Hyatt

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4.5/5

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Must Stay Here! We will be back!

Absolutely one of the best hotel experiences I've ever had. From impeccable customer service, to anticipating my needs. Not to mention the hotel's history - check out the Masonic Lodge, the marble stairs, the stained glass cupola, the Guggenheim center column, the amazing art. Cuisine was perfect i...

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November 2023|Daoista

Owner Response

Miriam Varoli, General Manager at Andaz London Liverpool Street, responded to this review

Dear Daoista, Thank you for taking the time to share with us your lovely experience. It was so delightful to know that your experience with us was one of the best you’ve ever had, and our superb staff went above and beyond to provide you with excellent service. Your absolute satisfaction throughout your stay with us and your thoughtful words regarding the interiors of our hotel, your dining experience, and our location bring us great joy, as it is always our goal to provide you with an impressive guest experience.

 It was a pleasure to serve you, and I can’t wait to welcome you back soon for another memorable stay.

 Miriam Varoli General Manager Andaz London Liverpool Street

Andaz Liverpool Street Stay

I had a wonderful stay! It was just next to the station so it was extremely convenient. Hotel service was fantastic and i would love to stay there again and recommend this hotel to my family and friends...

November 2023|Atanu B

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Atanu B, Thank you for sharing your wonderful review of your stay at Andaz London. It was so lovely to know you had a wonderful stay at Andaz London and that you found our location convenient for rail travelers. Providing exceptional service is our primary goal, and I am truly glad to read your kind remarks, as they serve as motivation for our staff to continue providing an outstanding guest experience. Thank you for your recommendation; it means a lot to us, and I hope to have the pleasure of welcoming you back on your next stay. Mario Flanagan General Manager Andaz London Liverpool Street

Superb stay at the Andaz in London as always!

I had an excellent stay at the Andaz. Staff was very kind and helpful and followed up on everything required instantly. Breakfast is great and goes beyond the standard continental breakfast. The rooms are clean and spacious....

November 2023|EEIV

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear EEIV, Thank you for your visit and for sharing your lovely thoughts on your recent stay at Andaz London. I am delighted to know that you had an excellent stay with us and that our amazing staff took such great care of you and went above and beyond to make your stay extraordinary. It’s fantastic to hear you enjoyed our breakfast offerings, as we strive to provide our lovely guests with a terrific culinary experience that will leave a lasting impression. It was a pleasure to serve you, and I certainly hope to have the pleasure of welcoming you back soon. Mario Flanagan General Manager Andaz London Liverpool Street

Great stay in London

My wife and I had a great time @ AndaZ Liverpool street. We loved the hotel and the young and friendly Staff. Everything was perfect. The hotel is conveniently located few steps from Liverpool station in a great neighborhood such as Shoreditch, Hoxton also walking distance to London bridge and South...

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October 2023|Trek65252269148

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Trek65252269148, Thank you for taking the time to share your experience during your recent stay with us. I am pleased to know that you and your wife enjoyed your perfect stay at Andaz London and found our location convenient to go around the city. I appreciate all your positive feedback towards the hotel and our superb staff, as it is always our goal to make a lasting good impression on our guests. Once again, thank you for your time, and I look forward to welcoming you back soon. Mario Flanagan General Manager Andaz London Liverpool Street

Pleasant stay

Great hotel. Clean and spacious. The location is next to a major train station (tube and national rail). Staff are great. Breakfast has excellent selection. Gym is a small and packed in the early morning. ...

October 2023|SiQu

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear SiQu, Thank you for taking the time to share with us your thoughts on your recent stay. It is wonderful to read that you had a great experience staying at Andaz London, being able to experience outstanding service from our superb staff, our perfect location, and enjoying the cleanliness and spaciousness of the hotel, including our breakfast offerings. I appreciate your honest feedback, as we always strive to provide an excellent guest experience. Your valuable observation about our health club is much appreciated, as it will help us further improve the quality of our gym for our guests to always have a comfortable experience. Thank you for your visit, and I look forward to welcoming you back soon. Mario Flanagan General Manager Andaz London Liverpool Street

Weekend Visit to London

The hotel's location near Liverpool station makes for convenient jumping off point for a number of options nearby, such as Spitalfields Market or London Tower. The hotel is in situated in a historic building but offers plenty of comfort and convenience. Dining options at the hotel are plentiful an...

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October 2023|HowardBuj

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear HowardBuj, Thank you for sharing your wonderful review of your stay at Andaz London. I am glad to read about your positive experience with us and know that your expectations were satisfactorily met. It is lovely to know how our amazing staff went above and beyond in making sure that they provided you with the best guest experience, and I am delighted you found our location very convenient to visit some attractions in the area, including your dining experience and comfortable stay. Thank you for your time, and I hope to have the pleasure of welcoming you soon. Mario Flanagan General Manager Andaz London Liverpool Street

Great Stay

We stayed 4 nights at the Andaz London Liverpool Street for a business meeting. All was great with our stay. The hotel and room were lovely but the staff we dealt with was outstanding. Very helpful from greetings, to suggestions and directions and anything we could have asked for. We highly recomm...

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October 2023|paulfE568BP

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear paulfE568BP, Thank you for taking the time to share your wonderful review of your stay here at Andaz London. I am thrilled to read that you had a fantastic experience with us, found both our hotel and your accommodation lovely, and had a comfortable stay the entire time. Truly, it gives us immense pleasure to know you were completely satisfied with how our superb staff took such great care of you, and I will be sure to inform them of your compliments. I greatly appreciate your recommendation, and I can’t wait to welcome you back soon. Should you need anything at all, please let me know. Mario Flanagan General Manager Andaz London Liverpool Street

Simply phenomenal!

I recently took my first trip to London and everything from my check in to check out was masterfully handled by the staff at the Andaz. They are truly providing a world class experience and Hyatt should be proud to have them within their ranks. I will absolutely stay here again....

October 2023|rdmcbride84

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear rdmcbride84, Thank you for sharing your positive feedback on your recent stay. It is so lovely to hear that Andaz London made a great impression on your first experience with us, and our outstanding staff made it even more memorable. I truly appreciate your kind words and strive to consistently provide you with an extraordinary experience.   It was a pleasure to serve you, and I look forward to welcoming you back in the future. Mario Flanagan General Manager Andaz London Liverpool Street

Excellent Stay

The story at the Andaz Liverpool street is really one of the whole team of staff. Everyone from the porters to the reception team to the housekeeping crew to the food and beverage folks to the management go out of their way to deliver exceptional service. They pay close attention to all the little d...

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October 2023|patrick100390

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear patrick100390, Thank you so much for your kind review of the Andaz London Liverpool Street. We are thrilled to hear that you enjoyed your stay and that our team members made such a positive impression on you. We take pride in providing our guests with an exceptional experience, and we are always looking for ways to go the extra mile. We are delighted to hear that you noticed and appreciated the little details that our team pays attention to. We believe that these small touches can make a big difference in our guests' overall experience. We are also grateful for your feedback on our facilities and location. We are constantly working to improve our hotel and make it the best possible place for our guests to stay. Thank you again for your review. We look forward to welcoming you back to the Andaz London Liverpool Street soon. Sincerely, Mario Flanagan General Manager Andaz London

A HIDDEN GEM IN THE CITY OF LONDON

This is an excellent hotel in the City of London, 1 minute walk from Liverpool Street Station and surrounded by a huge variety of restaurants and cafes. Rooms are comfortable. Good breakfast. Bedroom windows do not open but the AC system is efficient and easy to use. There is no car park but ther...

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October 2023|aeo2022

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Aeo2022, Thank you for your kind review! We are so glad to hear that you enjoyed your stay at our hotel. We appreciate your feedback about the comfortable rooms, good breakfast, and efficient AC system. We apologize for any inconvenience caused by the lack of a car park. We are located in a very central part of the city, and there are a number of parking garages located nearby. We are also happy to recommend a number of taxi and car hire companies to our guests. Thank you again for your feedback. We hope to have the opportunity to welcome you back to our hotel in the future. Best regards, Mario Flanagan General Manager Andaz London

A Great Anniversary Trip

This hotel was amazing in location, cleaniness, amenities, and staff. My wife and I were celebrating our anniversary and when staff heard, they made sure we had some sparkling wine to celebrate. Also the front desk had a handwritten note, flowers and chocolate placed in the room for us while we were...

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October 2023|Trip29655140048

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

DearTrip29655140048, Thank you so much for your kind review of our hotel! We are so pleased to hear that you enjoyed your stay with us, especially the location, cleanliness, amenities, and staff. We are especially happy to hear that we were able to make your anniversary so special. It is our goal to provide all of our guests with a memorable experience, and we are so glad that we were able to do that for you. We hope to see you again soon at the Andaz London Liverpool Street! Sincerely, Mario Flanagan General Manager Andaz London

Wonderful Andaz Liverpool St

Great hotel, warm and friendly staff. Perfect position to explore London and just such a wonderful experience . We’ve stayed multiple times before and we will most definitely be back, thank you to all the staff...

September 2023|mattI7014UG

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear mattI7014UG, Thank you for taking the time to share your feedback with us. I am glad you always had an amazing stay each time you visited us and our superb staff took such great care of you. I appreciate you find our location very convenient to go around and enjoy London. Thank you for your trust and for always choosing to stay with us, I can’t wait to welcome you back soon. Mario Flanagan General Manager Andaz London Liverpool Street

Amazing staff, can't thank them enough!

I would like to comment and thank the professionalism and care the Andaz staff members provided. I always love Andaz properties with all the personalized care and support, including requests for in-room amenities (yoga mats!! snacks!), colorful yet tasteful rooms and interior, attentive services, et...

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September 2023|Hayeon K

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Hayeon K, Thank you for sharing with us your wonderful review of your stay here at Andaz London. I am so sorry to hear about the unfortunate incident you have encountered in Borough Market and I am delighted to know our exceptional staff was able to assist you throughout this ordeal. I will be sure to inform our staff about your compliments on how they have handled your situation well and assured to be with you until you are on your way to your flight. I am glad to know you did not have any second thoughts visiting us again despite what happened and I am certain we’d love to see you again. Thank you for your time and I can’t wait to welcome you back soon. Mario Flanagan General Manager Andaz London Liverpool Street

One night trip to London

Had a wonderful stay in the design suite of this beautiful hotel. The staff were always friendly and welcoming, the room was spotlessly clean and the beds were extremely comfortable. Breakfast was very good with a large selection of fresh food available. Would thoroughly recommend this hotel and it ...

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September 2023|stephenjchilds

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear stephenjchilds, Thank you for sharing your wonderful feedback with us. It was so lovely to have you stay with us and know you had a wonderful experience in our beautiful hotel. I appreciate your kind observations about the warmth of our lovely and accommodating staff and they will surely be thrilled to hear about it. Your expressed satisfaction with your comfortable accommodation and breakfast experience is a valuable feedback I am most grateful for along with your recommendation. Thank you for choosing to stay with us and I can’t wait to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

You won’t regret

Staff- The staff is kind, welcoming, and friendly. They are caring to your needs when you stay here. Service— The service is unbeatable as you are taken care of during your stay. Your needs will be taken care of guaranteed. Rooms— The room are cozy and clean. They give you that sense of adventure ...

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September 2023|julian h

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear julian h, Thank you for taking the time to share with us your thoughts. I am delighted to read your vacation with us was an amazing experience you won't regret. Your kind feedback regarding our exceptional staff on their unbeatable including your comfortable room, scrumptious food and convenient location was highly appreciated. Thank you for choosing to stay with us and I certainly hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

olver night

Stayed as was arriving late evening and unable to return home due convenientto building work so it was very convenient as I live in east London so had a short walk from the station. The accommodation was comfortable and the reception staff hlelpfu ...

September 2023|skinheadbigbloke

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear skinheadbigbloke, Thank you for taking the time to share your review of your stay. I am delighted to know you had a great experience at Andaz London and our superb staff took such great care of you and was helpful. Your feedback on your comfortable accommodation and our convenient location is highly appreciated. I am pleased to know our sweet spot being near the station gives you a trouble-free experience in arriving late evening. Thank you for choosing to stay with us and I hope to have the pleasure of welcoming you back in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great base for our young family’s vacation

There’s another crown jewel in London and it isn’t at the Tower. The staff and facilities at the Andaz are top notch. Never have I felt more at home in a hotel. We stayed for six nights with a one year old. Such a welcome feeling coming back to the Andaz after each busy day of sightseeing. 1901 and ...

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September 2023|Wps1991

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Wps1991, Thank you for sharing your wonderful review of your recent stay with us. I am truly overjoyed to read you felt at home staying with us and our exceptional staff left a positive impression on you and your family. At Andaz London, we always strive our best to provide our lovely guests with a top-notch experience they will never forget and I am glad we left a mark for it. I appreciate that you find our location very convenient to go around London and for your fantastic breakfast experience including recognising Kitty who was so kind and accommodating. It was a pleasure to serve you and your family and I look forward to welcoming you back on your next stay. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Anniversary surprise

I treated my husband to a night at the Andaz where we had a delightful dinner and brilliant tour of the beautiful Masonic room. The service and staff were superb and the 24 hours could not have been better....

September 2023|sue6Siena

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear sue6Siena, Thank you for sharing your feedback on your stay here at Andaz London. I am glad to know that you and your husband had a wonderful night with us and had the opportunity to explore the elegance of the Masonic room. Your kind words towards our staff and their top-notch service are much appreciated. It gives us great joy and pride knowing their commitment to providing you with a memorable experience is being recognised. Thank you for your visit and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent location and hotel

I was there for a week on business. The room was always comfortable and clean. The shower was giant. I used the excellent gym and steam room, and got a beer in the pub one night. The central location was perfect, and the proximity to the underground was great. Taking the underground from Heathrow al...

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August 2023|robertpZ8145PW

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear robertpZ8145PW, Thank you for taking the time to share your feedback with us. Lovely to know you had a great stay at Andaz London and our amazing staff took such great care of you. I am glad you find our location perfect to go around and near the train station and have the chance to enjoy our state-of-the-art health club. Once again thank you, and I hope to have the to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing Hotel

Amazing hotel,rooms Big & Beautiful. Staff were very helpful & in a great location next to Liverpool Station. Breakfast was lovely & plenty of choice including hot food,cereals,pastries etc. Can't wait to return! ...

August 2023|S57GFkate

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear S57GFkate, Thank you for your wonderful review of your stay here at Andaz London. I am delighted to know you had an amazing experience during your stay and our stellar staff took such great care of you and was very helpful. Your kind feedback on your room accommodation including your breakfast experience and our convenient location is highly appreciated. Thank you for your time and I look forward to your next stay with us. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Awesome property!

I stayed at the Andaz with my wife and 10 year old daughter for 4 nights on vacation. Prior to our trip I was unsure we had chosen the right location for a family vacation but it turned out to be an excellent spot for us. The area is quiet in the evenings due to it being in the financial district - ...

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August 2023|589darrylh

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear 589darrylh, Thank you for sharing the feedback of your stay with us. It seems you’re well-deserved vacation with your family in Andaz London was an excellent one and had enjoyed your experience with us. I am glad to know your room accommodation was to your liking and our wonderful staff took such great care of you and your family. It’s always a pleasure to have you stay with us and I look forward to welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Clean and in a great location!

The Andaz is a beautiful hotel. The room we stayed in was a great size for a London hotel, and was very clean. The location is fantastic for getting around London. The Liverpool station is just a short walk away. We traveled throughout London during our stay and never had any difficulty finding var...

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August 2023|J3149PPangelaz

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Angie Z, Thank you for staying with us and for sharing your wonderful review. Your great feedback throughout your stay with us is highly appreciated. And I am glad to know you find our location perfect to get around London and had enjoyed your breakfast experience in one of our dining outlets. Thank for your time and I can’t wait to welcome you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel near Liverpool Street Station

It was great coming from Standsted Airport and our hotel was a quick walk from station and being greeted with a welcome drink was the icing on the cake. Location is great and the customer service is even better! ...

August 2023|Carmen_SD1

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Carmen_SD1, Thank you for your wonderful review of your stay with us. I am glad you had an amazing experience during your stay and our superb staff took such great care of you. Lovely to know you found our location very convenient and had a smooth check-in experience. Once again thank you and I look forward to your next stay here at Andaz London. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

East London gem

East London Bishopsgate neighborhood with Liverpool Street Rail and Underground station next door. Modern decor hotel with several venues inside such as Rake’s Bar, Lady Abercorn Pub, and Miyako Japanese Cuisine. Attractions such as Tower of London, St. Paul’s Cathedral, Thames River, Borough Market...

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August 2023|970sf4

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear 970sf4, Thank you for your wonderful review of your stay here at Andaz London. It was so lovely to have you stay with us and I am glad you like the interiors and the vibe of the hotel. Your feedback throughout your experience with us is highly appreciated. Thank you for staying with us and I look forward to welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel in a great city

Excellent location in the City of London, a few steps from Liverpool street station. Staff is extremely kind and helpful. Room and the beds are comfortable. Complementary drinks in the fridge an coffee machine. Enough space for packing. Breakfast is also good....

August 2023|torokattila

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear torokattila, Thank you for sharing with us your feedback. I am delighted to know you had an impressive stay with us and our wonderful staff took such great care of you and was very helpful. I am glad you liked your room accommodation including your breakfast experience and our great location. Thank you for your time and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Cosy, private & great location

Great vibe, friendly front desk, cosy and a great location. Not a busy place, nice gym and has place to relax. Old building in the middle of glassy towers & good restaurants. Can go for morning run down Monument, by the river to tower bridge....

August 2023|RanjanDesh

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear RanjanDesh, Thank you for taking the time to share your review with us. It was so lovely to have you stay with us at Andaz London and glad to know you enjoyed the vibe and interiors of our hotel. Love that you got a chance to visit our state-of-the-art health club and find our location very convenient to go around London. Once again thank you and I hope to have the pleasure of welcoming you back again. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel

This trip was to part of an overall celebration following medical treatment and having made the staff aware of this beforehand they were very kind and understanding. Our room was amazing and gifts were left for when we returned later and a handwritten note making reference to our specific visit, wh...

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August 2023|Sightsee739927

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sightsee739927, Thank you for taking the time to share your review with us. I am glad to know you had a lovely stay with us and it was all worth the experience you have had. I am grateful for all your kind words throughout your stay, particularly how our wonderful staff took such great care of you. Happy to know that we are a part of your celebration, and I hope we continue to be a part of all of your celebrations to come and I wish you well. Thank you and I can’t wait to welcome you back at Andaz London soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Hotel Andaz Liverpool Street

Perfect location for the East End of London including the Tower of London, Spitalfields and Borough markets. The room was clean and well appointed - the staff were excellent, very helpful and nothing was too much trouble. Highly recommend a stay if in this part of London...

August 2023|jackie h

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear jackie h, Thank you for sharing your wonderful review during your stay. I am delighted to learn you find our location very convenient for you to go around and our excellent staff was very helpful and accommodating throughout. I sincerely appreciate your kind remarks including your recommendation to stay with us. Once again thank you and I can’t wait to welcome you back again to Andaz London. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing Service

The staff and hotel are exceptional! I would stay here again! The rooms are very charming, the beds are very comfortable, and the food was exceptional! The hotel is located, stepped away from Liverpool street underground, and was very convenient for seeing anything we wanted in London proper....

August 2023|TheDesignGuy77

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear TheDesignGuy77, Thank you for taking the time to share your feedback on your stay with us. I am glad you had an amazing experience during your stay and our exceptional staff took such great care of you. Your kind remarks on our hotel particularly your room accommodation, dining experience and convenient location are highly appreciated. Once again thank you and I look forward to your next stay here at Andaz London. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing hotel

We stayed with a large party for our wedding weekend. The hotel did not disappoint! From start to finish the staff were amazing! All rooms to suites were all beautiful. The hotel was super clean and all staff couldn’t do enough for us. ...

August 2023|lauraday2023

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear lauraday2023, Thank you for sharing your review of your stay here at Andaz London. Indeed, it was a pleasure to be a part of your wedding celebration and lovely to know you enjoyed your stay with us. I am delighted to read that the hotel and your room accommodation were to your liking and our excellent staff took such great care of you. Thank you for choosing to stay with us and I certainly hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Pleasant Surprise

I am amazed at the transformation of this property into a unique hotel. I loved all the sitting areas, bars, restaurants and convenient access to Bishops Gate where I had business meetings. The staff was friendly and accommodating. Most of all the rooms were spacious and the bed comfortable....

July 2023|jeffpollack

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear jeffpollack, Thank you for taking the time to share with us your review of your stay. It seems you enjoyed your stay with us and I am glad to know you loved the uniqueness and the vibe of our hotel. I appreciate your honest and kind remarks regarding your experience with us. Once again, thank you for your time and I can’t wait to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great stay!

Beautiful hotel, great experience and very friendly staff. Restaurants and bars in hotel are fantastic including the breakfast buffet and there are some neighborhood spots also worth checking out. Conveniently located steps from Liverpool station. ...

July 2023|AneilKam

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear AneilKam, Thank you for sharing your wonderful review during your stay. It was so lovely to have you stay with us and our outstanding staff took such great care of you and was very friendly. I am delighted to know you had a great dining experience in our dining outlets and find our location very convenient. Thank you for visiting us at Andaz London and I certainly hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful stay near Liverpool Street station

Nothing was too much trouble for the staff at this hotel. Gorgeous lobby and glasses of Prosecco on arrival and a clean, beautiful and spacious hotel room - the perfect location for an overnight stay following our trip to White Hart Lane to see the Red Hot Chili Peppers....

July 2023|NatalieMo2023

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear NatalieMo2023, Thank you for sharing your review of your stay with us. I am glad you had a wonderful experience during your stay and our amazing staff took such great care of you. Lovely to know you liked the interiors of our hotel, your room accommodation and our convenient location. Hope you had a blast seeing the Red Hot Chili Peppers and I can’t wait to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Perfect Location

I went to London on business and stayed in Andaz Hotel for 5 nights. It was recommended by our colleague because it was about 10 mins walk to our office. Alas, its was not only a practical choice, it was so much more! The bed is so comfortable and the room is kept very clean. The buffet breakfa...

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July 2023|Tripkorean

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Tripkorean, Thank you for sharing your wonderful review of your stay. I am glad to know you enjoyed your time with us here at Andaz London. I appreciate your feedback regarding your comfortable room accommodation, our very convenient location and our amazing staff for taking such great care of you. Thank you for visiting us and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Cool design, convenient location & attentive service

It was a family trip involving 3 generations. We all enjoyed our stay at Andaz. The location is so convenient. The tube station is just opposite the road. Lots of nice restaurants and attractions on both sides of the Thames - all within walking distance. Approachable and friendly staff. The design i...

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July 2023|GoPlaces368007

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear GoPlaces368007, Thank you for visiting us at Andaz London and for sharing your feedback. I am glad to read that you and your family enjoyed your stay with us and find our location very convenient. Thank you for appreciating the interiors of the hotel including our superb staff who took such great care of you. I can’t wait to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Pampered like a queen

The hotel located just next to Liverpool station was easy to reach from the airport and is well located with plenty of restaurants and shops. I have never been welcomed before in such a way - quick and efficient check-in, glass of prosecco to take to my room, followed by a call to ensure that all w...

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July 2023|Krista B

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Krista B, Thank you for taking the time to share with us your great experience. It is always our pleasure to provide you with top-notch customer service fitting for royalty and I am glad to know you loved it. Your honest and kind remarks regarding the entirety of your stay are highly appreciated. Once again thank you, and I can’t wait to welcome you back again here at Andaz London. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great property in the City

I came back after 4 years. The facilities have improved with the same high quality customer service. The staff remembers guests who have stayed there before and make them feel welcome and at home. Highly recommended. ...

July 2023|vikas673

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear vikas673, Thank you for your wonderful review of your stay with us. It was so lovely to have you stay with us once again and I am glad you enjoyed your time with us. I appreciate your kind observations regarding the improvements we have had from your last visit and I am delighted to know that our excellent staff took such great care of you. I am truly grateful for the recommendation and I certainly hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic hotel with great staff in a wonderful location.

All staff were friendly and helpful. Room was clean and modern. Hotel is wonderfully located near a vibrant area full of great restaurants and bars. Staying at the Hyatt Blackfriars now (after a short trip to Oxford) and wish I was back at the Andaz instead....

July 2023|Eyemdla

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Eyemdla, Thank you for your wonderful review of your stay with us. It was so lovely to have you stay with us and our excellent staff took such great care of you. Your observation of the hotel and your room accommodation is highly appreciated. Thank you for your time, and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great location in London

We spent a portion of our honeymoon in London and our stay at the Andaz was wonderful. The staff checking us in did a phenomenal job at welcoming us, from recommending different things to do in the city and immediately offering us something to drink. The bed could have been a little firmer, but over...

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July 2023|RinRin13

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear RinRin13, Thank you for sharing your wonderful review of your stay. It was so lovely to know you had a wonderful honeymoon here at Andaz London. I appreciate your feedback regarding our phenomenal staff doing a fantastic job in taking good care of you, they will surely be thrilled to know about this. Thank you for your recommendation, and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Best stay EVER!!

If you are ever in London, I recommend you to stay at Andaz Liverpool located a few steps away from the Liverpool underground station. Its prime location will make it super easy to move around. You’ll also get amazing restaurant choices and, if you are lucky enough, you’ll meet Lucca at the front de...

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July 2023|World_travel_4everBH

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear World_travel_4everBH, Thank you for visiting us at Andaz London and for sharing your feedback. I am delighted to know you had an unforgettable stay with us and our superb staff, particularly Luca, took such great care of you. I appreciate your kind words about your experience throughout your stay including your recommendation. It’s always a pleasure to serve you and I look forward to welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing London Hotel

We've been back at the hotel for the third year running now, each time staying for a week or more. The staff and service are superb - anticipating our needs every time. The rooms are quiet and nice, it all feels very cozy. The breakfast and mini bar are scrumptious. This hotel is AMAZING!!! ...

July 2023|Discover661638

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Discover661638, Thank you for your wonderful review of your stay with us. It was so lovely to have you stay with us once again and I am so glad to hear that you’ve enjoyed your time each visit. Your feedback on your room accommodation, breakfast experience and our excellent staff are highly appreciated. Thank you for your time, and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great Stay

Great stay at the Andaz Liverpool Street. Good hotel in a convenient location with welcoming staff and good facilities. Breakfast in the cafe was excellent, all waiter service with good choices. Would highly recommend. ...

July 2023|PaulJ593

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear PaulJ593, Thank you for taking the time to share your review with us. I am delighted to know you had a great experience here at Andaz London and our amazing staff took such great care of you. I appreciate all your good words for us including your excellent breakfast experience in one of our outlets and our convenient location. Thank you for your recommendation and I hope to welcome you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Beautiful

Stunning space, cool and clean. My kids and I were here to visit family and friends and we had an amazing stay. The structure of the building(s) were fantastically maintained, and seemed to even sparkle. ...

June 2023|emilypU5443BB

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear emilypU5443BB, Thank you for sharing your wonderful review of your stay with us. I am delighted to learn that you and your kids had an amazing stay in our stunning hotel and our excellent staff took such great care of you. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Should you need anything at all, please let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Business Trip

This was an amazing hotel experience. Every aspect of the visit was perfect. Customer service was excellent and the room was beautiful and well appointed. I really appreciated the complimentary mini bar in the room and the welcome drinks in the evening. This is a unique hotel property right in the m...

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June 2023|MRMb46889

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear MRMb46889, Thank you for taking the time to share with us your wonderful review. Your sweet and kind remarks regarding your experience with us were truly an uplifting armor we put on and proudly stand for as we always strive to be the best. I am glad to know this experience with Andaz London is one for the books and I appreciate you for choosing to stay with us. I certainly hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Surprisingly good

From the check-in to the check-out, customer service was excellent. Good, clean room, comfy bed and nice bathroom. Breakfast offered good choice and was nicely presented. Hotel is in very convenient location, would stay again....

June 2023|KeithE_11

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear KeithE_11, Thank you for sharing your experience during your stay with us. It was so lovely to know you had a great stay and our amazing staff took such great care of you. Your kind observations on your breakfast experience including you room accommodation and check-in and check-out process is highly appreciated. Once again thank you for your time, and I look forward to welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

A 5 * experience ideal location beside Liverpool station and shops

A lovely boutique hotel experience a stylish foyer plenty of room to relax and enjoy a quiet drink. The city and train station is on your doorstep with excellent choices for food and drink. Staff were excellent breakfast superb ...

June 2023|ritamoran865

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear ritamoran865, Thank you for your wonderful review of your stay with us. I am delighted to learn you had a lovely stay with us and our excellent staff took such great care of you. I appreciate your superb feedback regarding the hotel’s perfect location, including the interiors as well as your breakfast experience. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Thank you again for your time! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Awesome hotel, great location

Stayed here one night before returning to the US. Check in was a breeze. Room had been upgraded before we arrived. All the staff we interacted with were great. They have a Happy Hour in the evening. The mini bar is complimentary and contains: water, soda, snacks. In room tea and coffee is also free....

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June 2023|kuehn4u2

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear kuehn4u2, Thank you for sharing your wonderful review of your stay with us. It was lovely so lovely to have you stay with us and our amazing staff took such great care of you and had a smooth check-in process. Your kind feedback regarding your experience with us is highly appreciated. Thank you for your time, and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great Stay / Location

Digital key is hit or miss so carry your room key card. Other than that staff is very friendly / perfect location to get trains and plenty of food variety options in walking distance. Regular rooms are very small, opt in for king size bedroom....

June 2023|ppatel2019

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear ppatel2019, Thank you for sharing your review of your stay here at Andaz London. It was so lovely to have you stay with us and I am glad to know our exceptional staff took such great care of you. I am so sorry to hear about your issue with your digital key, I appreciate your feedback regarding this issue including your room accommodation and rest assured that I will be sharing these with the team. Once again thank you for your time, and I look forward to welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Top

Very good hotel, easy to get in and out, one of the best I stay in London and the spot is perfect for business, travel or family To get to the subway is more simple than expected, love the room and the hotel...

June 2023|fernandoreitzfeld

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear fernandoreitzfeld, Thank you for taking the time to write us a review of your stay here at Andaz London. Your sweet and kind observations regarding your experience give us the motivation to always further the kind of service that we provide, and we are truly grateful. I am glad you loved your entire experience with us and has been one of the best you have had. Once again thank you for your time, and I look forward to welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great experience

Great location and large clean room for business travel. Most importantly, the lobby desk staff was extremely welcoming and helpful in making recommendations for events, Also, the room service food was fantastic. The whole experience exceeded my expectations! ...

June 2023|philmitchell2023

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear philmitchell2023, Thank you for sharing your wonderful review of your stay with us. It was lovely to know your whole experience during your stay was splendid and exceeded your expectations. Your kind feedback regarding your experience including your interactions with our excellent staff is highly appreciated. Thank you for your time, and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Beautiful hotel in East London

What a wonderful place to stay! Staff were superb, room was fantastic. Hotel is right by Liverpool St Station, close to Spitalfields, Brick Lane and other attractions. We stayed for 3 days/2 nights to attend concerts in the O2, and wish we could have stayed longer. We will definitely be back! No...

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June 2023|hogthrob

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear hogthrob, Thank you for taking the time to write us a review of your stay here at Andaz London. It brings me such delight to read your feedback as it seems you really enjoyed your stay. I am glad to know our excellent staff took such great care of you and your experience with us was worth your money. I truly appreciate your recommendation and I can’t wait to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great Location and Great Hotel

I often stay at the Andaz in London because it is right next to the Liverpool Street train station, making it easy to get anywhere in town. The neighborhood also has some fun places to go. The rooms are nice and the service and breakfast are very good....

June 2023|joeaG2631MJ

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear joeaG2631MJ, Thank you for sharing your wonderful review of your stay with us. It was so lovely to have you stay with us again and I am delighted to know you enjoyed your time with us. I appreciate you always choosing to stay with us and I am glad our amazing staff took such great care of you. Thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent stay

Having stayed in many hotels in London this is our new favourite. Would definitely stay here again and recommend to friends. Location is excellent too. Staff were welcoming and very pleasant. Excellent check in with drinks....

May 2023|Elen W

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Elen W, Thank you for taking the time to share us your review of your stay with us. I am so thrilled to know that Andaz London is your new favourite hotel now having an excellent experience with us during your stay and I am glad our amazing staff took such great care of you. I can’t thank you enough for choosing to stay with us and most especially for spreading good news about your experience with us. I can’t wait to have the pleasure of welcoming you back soon. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great Stay

Dropping off our college age son for a summer internship in London. Our room wasn’t ready upon our arrival but Luca was very gracious in taking care of us during our wait. The property is historic but enjoys a very modern interior finish. Food and service at the hotel and restaurants were top notch....

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May 2023|ReluctantSnowbunnies

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear ReluctantSnowbunnies, Thank you for taking the time to share us your review of your stay with us. I am delighted to know that you and your family had a great stay with us and find our hotel with a good ambiance where remnants of history and modern interiors collide to exude a chic and unique vibe for our guests. That is so sweet and supportive of you and your family to send off your son, though I am so sorry to hear your room was not ready upon your arrival however, I am glad Luca was there to take care of you while you wait. Once again thank you for your time, and we’d love to have you here again at Andaz London soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Living on Liverpool Street

I just completed a recent stay at the Andaz hotel on Liverpool Street for a 6 day business trip. Overall, I loved the hotels location (I just took the Elizabeth line from LHR to LIverpool Street in 1 hour). The hotel is very centrally located to many parts of London and has Shoreditch at it's back d...

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May 2023|lewc22023

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear lewc22023, Thank you for taking the time to leave such a positive review of your recent stay at Andaz London Liverpool Street. We are so glad to hear that you enjoyed your stay and that you found the location, service, and amenities to be excellent. We are particularly pleased to hear that you were impressed with the soundproofing in our rooms. We know that noise can be a major factor in determining the quality of a stay, so we take great care to ensure that our rooms are as quiet as possible. We are also happy to hear that you enjoyed the breakfast buffet. We work hard to create a buffet that offers something for everyone, and we are always looking for ways to improve it. Finally, we are grateful for your kind words about our gym. We know that staying active is important to our guests, so we make sure that our gym is well-equipped and that it offers a variety of workout options. We hope that you will consider staying with us again in the future. We look forward to welcoming you back to Andaz London Liverpool Street. Best regards, Mario Flanagan General Manager Andaz London Liveprool Street

Highly recommend.

Great location and great service! Definitely made our visit to London more enjoyable. The stuff is friendly, responsive and very supportive, Room is clean and comfy. We would love to come back and recommend to our friends and family....

May 2023|mylaocai

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear mylaocai, Thank you for visiting us at Andaz London and for sharing your feedback. I am glad to know you had a lovely stay with us and our excellent staff took such great care of you and made your stay more enjoyable. I sincerely appreciate your recommendation including your feedback on your room allocation and our convenient location. Once again thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent location, excellent service!

My son studied in London for the semester and stayed at the andaz before loving into his apartment. His experience was so good, I booked for my visit. I was not disappointed! The Liverpool Street location is very convenient, the restaurant choices were many and the staff was very friendly and helpfu...

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May 2023|Denise D

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Denise D, Thank you for taking the time to share your wonderful review with us. I am delighted to know your son’s experience with Andaz London made you stay with us for your visit and glad to know we did not disappoint you. I appreciate your feedback on our location including our amazing staff and dining options. I hope to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Can’t-Miss Experience!

The Andaz London Liverpool Street has an incredible staff, an interesting, funky & very clean decor and a great location-two doors down from the tube & district train stop! The East End has a fascinating history; there are two great breakfast options, a beautiful bar & a Japanese restaurant. You can...

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May 2023|gmjjmg2023

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear gmjjmg2023, Thank you for taking the time to share your wonderful review with us. I am delighted to learn you had a lovely stay with us and our amazing staff took such great care of you. I appreciate you found interest in the design of our interiors and were captivated by the history. Once again thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent hotel

Lovely hotel with a couple of good bars, welcoming Reception (including a welcome drink), great room, comfortable bed, good toiletries etc. Also loved the “wine hour” which included canapés 6-7pm. Will definitely return....

May 2023|1979vicki

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear 1979vicki, Thank you for taking the time to share your positive experience with us at Andaz London. We are thrilled to hear that you had a lovely stay with us and enjoyed our amenities, such as the couple of good bars, welcoming reception, great room, comfortable bed, and good toiletries. We are especially glad to hear that you enjoyed our "wine hour" with canapés from 6-7 pm. It is our pleasure to offer this complimentary service to our guests, and we are delighted that it added to the overall enjoyment of your stay. Thank you for choosing Andaz London, and we look forward to welcoming you back for another wonderful stay soon. Best regards, Mario Flanagan General Manager Andaz London

Awesome property

Great hotel. Super conveniently located at the Liverpool St station which has a direct Elizabeth line train to LHR and many other underground lines. Additionally the hotel offers 4 different restaurant options. We tried two, Rakes and East Way Brasserie for breakfast, which were both outstanding. Th...

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April 2023|ace1977ace

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear ace1977ace, Thank you for taking the time to share your wonderful experience at Andaz London on TripAdvisor. We are thrilled to know that you found our location convenient and enjoyed the various restaurant options we offer, particularly Rake's Cafe Bar and Eastway Brasserie for breakfast. We're glad to hear that you found them both outstanding. We appreciate your suggestion regarding the soundproofing of the windows in our rooms. We will definitely take it into consideration as we are always looking for ways to improve our guests' experiences and ensure they have a comfortable stay. We hope to have the pleasure of welcoming you back soon for another enjoyable stay with us. Best regards, Mario Flanagan General Manager Andaz London

Trip to London for Marathon

Me and my wife travelled to London for the Marathon. We only stay in Hyatt Properties. This hotel is right next to the Liverpool Street Tube Station. From there, you can get to anywhere in the city. The restaurant has 4 restaurants. We ate in 3 out of the 4. All were good. The front desk staf...

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April 2023|Dreamer18176783042

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Dreamer18176783042, Thank you for sharing your recent experience at Andaz London. We are thrilled to hear that you and your wife had a wonderful time during your stay, especially while in town for the Marathon and hope it was a success. It's great to know that you found the hotel's location to be convenient, with its close proximity to Liverpool Street Tube Station, allowing for easy access to all parts of the city. We are also happy to hear that you enjoyed the variety of dining options available at the hotel, and that the front desk staff provided friendly and welcoming service throughout your stay. We are delighted that you found the rooms to be comfortable and that you were able to take advantage of the hotel's fitness center and steam room. It's wonderful that you appreciated the unique design of the hotel, with its combination of modern and historical elements. Lastly, we're pleased to hear that you were able to enjoy the daily complimentary wine hour, which we hope added an extra touch of relaxation to your stay. Thank you for your recommendation and we look forward to welcoming you back to Andaz London. Best regards, Mario Flanagan General Manager Andaz London Liverpool Street

Unbeatable service

The staff is what makes this hotel as good as it is. Everyone is pleasant, friendly and extremely attentive. The moment I walked into the hotel I felt I was amongst people who had my comfort and happiness foremost in everything they did....

April 2023|tonydekok

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear tonydekok, Thank you for taking the time to share your wonderful review with us. I am glad to know you had a lovely stay with us and our excellent staff took such great care of you. Indeed, our precious staff is what makes Andaz London formidable. Thank you again for your time and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great stay. 5 stars!!!!

I took my mum here for her birthday. The staff were great. Check in was easy and the staff were very welcoming. Room was lovely, clean and spacious. TV absolutely huge. Staff member knocked on the door with a birthday cake for my Mum and some posh chocolates. We went out for the evening and upon our...

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April 2023|LauraP14312

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear LauraP14312, Thank you for taking the time to review us at Andaz London Liverpool Street. I am delighted to know that you and your mum had a lovely experience with us for her birthday and that was so sweet of you to surprise her. Thank you for making us a part of your mum’s celebration and we are glad to know your mum enjoyed her day. I sincerely appreciate your recommendation, and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Multi-purpose trip to the Andaz

Stunning hotel right next to the station; the interior, with its multitude of difference places and styles is a wonderful place to relax, and soak in the different vibes. The staff, to a person, are excellent...attentive, helpful, and very welcoming. ...

April 2023|jchudge2021

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear jchudge2021, Thank you for your wonderful review of your stay with us. I am delighted to learn you had a lovely stay in our stunning hotel and our amazing and very welcoming staff took such great care of you. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Thank you again for your time. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Exceeding all expectations

We haven't previously stayed in this area in London, on this occasion we were attending a Coffee Show on Brick Lane. The Andaz exceeded all our expectations, easy to get to from Euston, we found this grand building conveniently situated by Liverpool Street Station. This Hotel simply just kept giving...

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April 2023|466audrey

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear 466audrey, Thank you for taking the time to share your wonderful review with us. It was so lovely to have you stay with us, and our amazing staff took such great care of you. I am pleased to know we exceeded all your expectations and your experience was great one. I hope to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Short weekender

A really warm welcome upon arrival and such a great building design. Great to have so many options for food and drink on-site, right in the heart of the city. Room very clean with the comfiest bed and linen....

April 2023|Daniel P

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Daniel P Thank you for sharing your feedback with us. I am thrilled to know you had a lovely experience with us albeit a short one and our amazing staff was gracious and took such great care of you. Your lovely observation of your room accommodation and dining options is highly appreciated, and I am glad you marvel at the design of our historic building. I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great experience

I had to be in the city for meetings and stayed one night. Very happy with my choice. The staff was very helpful, the location great and the facilities exactly what I wanted. I really enjoyed my stay and definitely will be back next time I am in town !...

April 2023|hendrikdupreez

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear hendrikdupreez, Thank you for taking the time to share your great experience with us. It was lovely to know you enjoyed your stay here at Andaz London. Your feedback on our facilities, location and amazing staff is highly appreciated. Once again thank you for your time and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful hotel in the city

This hotel in the City hits all the boxes. Great location, nice room, but more importantly great service and wonderful staff! The food in the various restaurants was excellent. Would we go vack? Absolutely! ...

April 2023|Mario302

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mario302, Thank you for your wonderful review of your stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Your excellent feedback on your dining experience including your room and the location is much appreciated. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Thank you again for your time! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Best Andaz hotel in the world!

I'm a Lifetime Globalist and have stayed at countless Andaz hotels around the world and Park Hyatt properties. I can easily conclude this is the most beautiful and most luxurious hotel within Hyatts portfolio. The rooms have been recently renovated, the bathroom amenities (from robes to soaps and sh...

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April 2023|DayTrip800671

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear DayTrip800671, Thank you for taking the time to review us at Andaz London Liverpool Street. I am delighted to read you had an amazing experience with us and our lovely staff, particularly Gianluca, went above and beyond to take such great care of you and your family. Our staff will surely be pleased to hear about this. I sincerely appreciate reading your remarkable feedback on your overall experience with us, it certainly gives us the motivation to do more and be better. I can’t wait to have the pleasure of welcoming you back soon. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

An exceptional experience because of the exceptional staff.

The staff well in advance of our arrival made it a point to reach out and cater to our needs and from the moment we got in they were very pleasant to speak with. I unfortunately couldn't attend for the breakfast and evening wine events, but will definitely take advantage of them next time. The locat...

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April 2023|DoctorExplorer

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear DoctorExplorer, Thank you for sharing your wonderful review of your stay with us. I am pleased to learn you had an exceptional stay with us and how our amazing staff took such great care of you. Our staff will surely be thrilled to know their outstanding efforts were appreciated. Thank you for your time and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Terrific Experience in London

Stayed four nights with my wife for vacation. We loved everything about this hotel: the location, the service and most of all the room. Great onsite amenities and lounges. Staff was superb. Will definitely book again....

April 2023|Mark A

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mark A, Thank you for sharing your wonderful review of your stay with us. I am delighted to learn you and your wife had a great stay with us during your vacation and our superb staff took such great care of you. I truly appreciate that you love everything about Andaz London and I can’t wait to have the pleasure of welcoming you back in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic hotel

Love to come back over and over again! Perfect location, lovely staff, love the breakfast, the lounge and the smell. Great rooms, close to the metro and trains, and lots of nice boutiques nearby. You must visit!...

April 2023|annikaandersson2023

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear annikaandersson2023, Thank you for taking the time to share your wonderful review with us. It was so lovely to know you had a fantastic stay with us again, and our amazing staff took such great care of you. I am happy to read you always love to stay at Andaz London and I appreciate your lovely feedback on your breakfast experience, the hotel and our location. Thank you again for your time and your recommendation; I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Perfect hotel to get the London experience and close to underground.

The Andaz is in a good location, right next door to the Liverpool street train stop. Easy walking about the area. I enjoyed the restaurants and health club. The staff are super helpful and really listen to your needs....

April 2023|ckapsostravels

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear ckapsostravels, Thank you for taking the time to review us at Andaz London Liverpool Street. I am delighted to know you had a great stay with us, were able to enjoy our dining outlets and had the chance to visit our state-of-the-art fitness centre. It’s always a pleasure for us to provide you with top-notch customer service and I will extend your compliment to our amazing staff. I look forward to welcoming you back to Andaz London in the near future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great location and amazing staff

The location of the hotel is very convenient and the staff is simply amazing. They went above and beyond to make sure everything was taken care of without having to ask. The room was comfortable and clean. We stayed 2 nights with the family and will happily return....

April 2023|Kristine T

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Kristine T, Thank you for taking the time to share your wonderful review of your stay with us. I am delighted to learn you had an excellent stay with us and how our amazing staff took such great care of you. I am pleased to know Andaz London is worth your time and experience. Once again thank you for your time and I hope to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Outstanding location & service

This is a wonderful hotel located outside Liverpool station in the Shoreditch area. We can walk to most of Central London activities within 45 minutes and take the tube to them within 20. This neighborhood has great character, interesting shopping and some of the best restaurants. The Andaz is defin...

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April 2023|Scenic30665854679

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Scenic30665854679, Thank you for taking the time to share your wonderful review of your stay with us. It is lovely to know you appreciate how amazing our staff is and that it is one of the reasons why you always enjoy your stay with us. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful Stay

Excellent short stay at Andaz. Their team reached out to me prior to my arrival to ensure any needs and requests could be catered to. Upon arrival, my host Zaema was very friendly and hospitable, engaging me in a friendly manner while sharing more about the hotel and London. Their staff are well tra...

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April 2023|oshikai

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear oshikai, Thank you for taking the time to review us at Andaz London Liverpool Street. I am so pleased to read this lovely feedback and to hear you had an excellent your stay with us. I will make sure to pass on your lovely comment to our team members, particularly Zaema, and thank them for the wonderful experience offered to you. I look forward to welcoming you back to Andaz London in the near future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz London Liverpool Street

Great hotel - fantastic location based next to Liverpool Street station. Contemporary feel to the hotel, good value for money. Lots of restaurants and food outlets close by. Friendly hotel staff. However do plan ahead your travel to the airport as reception staff advice wasn't correct....

April 2023|hazelkliman

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear hazelkliman, Thank you for sharing your wonderful review of your stay with us. It was so lovely to have you stay with us, and I am so glad to hear that you enjoyed your time with us and it was worth the experience. I appreciate your feedback regarding one of our reception staff and rest assured, this matter will be dealt with accordingly. Once again thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz Stay

Fantastic hotel. Great location, great staff, great service. Very consistent and dependable. The Andaz is an excellent value for the price charged, especially for the business district of London. I highly reccommend it....

March 2023|jtedesco2023

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear jtedesco2023, Thank you for taking the time to share your experience with us. I am delighted to learn you had a great stay with us, and our amazing staff took such great care of you. I truly appreciate your recommendation, including your feedback regarding our location, great service and that we are worth the price and experience. Once again thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent hotel

We thoroughly enjoyed our stay with you, your attention to detail really enhanced our stay in London last weekend. Fleur in particular went above and beyond in terms of customer service. Thank you very much....

March 2023|jsowden8

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear jsowden8, Thank you for sharing your wonderful review of your stay with us. I am delighted to learn you enjoyed your stay with us and how our excellent staff, particularly Fleur, went above and beyond to take such great care of you. I will be sure to pass on your compliments to her. Thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Awesome stay

Clean, upmarket, service is second to none and perfectly positioned to get around London. No request too small and everyone is welcomed to a high standard. Would recommend taking breakfast which is next door....

March 2023|Eddie_giles

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Eddie_giles, Thank you for taking the time to share your experience with us. I am delighted to know you had an awesome stay with us. I sincerely appreciate the recommendation, so glad to know you had a great breakfast experience and our wonderful staff took such great care of you. Thank you again, and I can’t wait to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing place, super good location!

The hotel is amazing and the staff were great. It is in a really good location, super close to Liverpool Street Station and all transport. Special thanks to Lorraine and Fleur that made our stay more special! Breakfast and room service with delicious food. We really enjoyed our stay! Recommended! ...

March 2023|Keila T

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear kpeltonen22, Thank you for taking the time to share your experience with us. I am delighted to learn you enjoyed your stay with us and how our wonderful staff, particularly Lorraine and Fleur, took such great care of you and made your stay more special. I will be sure to pass on your compliments to them. I truly appreciate your recommendation including your feedback on the hotel’s location, delicious breakfast experience and room service. Thank you for your time, and I can’t wait to have the pleasure of welcoming you back soon. Should you need anything at all, please let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

The perfect vacation and hotel

Absolutely everyone was fantastic! From the service through email to setup our trip, to the people at the front desk, the room service, housekeeping, and restaurants. Absolutely everything was better than perfect, it was a dream come true stay and the staff made that happen....

March 2023|Irene R

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Irenearett, Thank you for taking the time to share your wonderful review of your stay with us. I am delighted to learn you had an excellent stay with us and how our wonderful staff took such great care of you. I am pleased to know you find everything absolutely perfect from our staff, room service, housekeeping and restaurants. Once again thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel

The hotel is very nice and is ideally located next to Liverpool train station so it was easy to get all the popular city attractions. I always appreciate happy hour after a hard day's work to help me unwind. It was also nice to see the hotel had a well equiped gym with a full array of dumbells and O...

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March 2023|kcaldwell007

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear kcaldwell007, Thank you for your wonderful review of your stay with us. I am pleased to learn you had a lovely experience during your visit with us, and had the chance to see our state-of-the-art health club. I am glad you enjoyed your well-deserved happy hour. Once again thank you, and I can’t wait to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Unexpected Gem of a Place in London

My Globalist loyalty status has expired just about 2 weeks before my stay here, and because of this, I did not have any expectations upon checking in. As expected, I did not have any suite upgrade, but the very warm welcome by the front desk, specifically by the guy named Luca was beyond I expected...

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March 2023|Chat S

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Chat S, Thank you for sharing your wonderful review of your stay with us. I am delighted to learn you had a lovely stay with us and how our wonderful staff, particularly Luca and Abs, took such great care of you and made you feel comfortable and at ease. I will be sure to pass on your compliments to them. I also appreciate your feedback on the hotel’s vibe, including our excellent location. Thank you for your time, and I can’t wait to have the pleasure of welcoming you back soon. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Very friendly!

Everyone was very friendly and made us feel right at home. Easy check in. Minimal room decorations but very clean. Breakfast buffet very good. Located next to Liverpool Station so easy to get around London. Recommend!...

March 2023|I205ZLmaryb

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear I205ZLmaryb, Thank you for taking the time to share your wonderful review with us. It was so lovely to know you had a great stay with us, and our very friendly staff took such great care of you and made you feel right at home. I am pleased to know you had a smooth check-in and a great breakfast experience. Thank you again for your time and your recommendation; I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Superb property mins from Liverpool station

The actual property is beautiful with multiple bars and restaurants. Its vibrant, upbeat and colorful and the rooms are very spacious. The breakfast is amazing with great variety and staff are vsry attentative. ...

February 2023|tr3ndsetr

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear tr3ndsetr, Thank you for your wonderful review of your stay with us. I am delighted to learn you had a lovely stay with us and our amazing staff took such great care of you. I appreciate your superb feedback regarding the hotel, including the very spacious rooms as well as your breakfast experience. We certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Thank you again for your time! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great!

Fantastic Hotel with great service and several Restaurants in close proximity.Good location if you do not want to be in the most touristic area. Close to te tube. Would go back anytime for business or pleasure!!!...

February 2023|KennethF591

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear KennethF591, Thank you for sharing your wonderful review. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Thank you again for your time. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic stay!

Would highly recommend this hotel. Very intimate setting. Staff greets you each time you walk in. Excellent location - walk to everything in east London and literally steps from Liverpool station where you can connect to everywhere in London and beyond....

February 2023|Frequent_Traveler001

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Frequent_Traveler001, Thank you for your wonderful review of your stay with us. I am delighted to learn you had a fantastic stay with us, and our amazing staff was courteous. I appreciate your feedback on our location, and I am very grateful for the recommendation you have given us. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Thank you again for your time! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful Escape in Central London

I want to go back as soon as possible! Wonderful stay, exemplary staff and great amenities. The breakfast was outstanding! We were treated kind and courteous throughout. Every evening we were met in the lobby with a glass of wine and canapés. Perfect holiday! ...

February 2023|wendymossburke

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear wendymossburke, Thank you for taking the time to share your review with us. I am pleased to learn you had a wonderful stay with us and our exemplary staff took such great care of you. I will be sure to pass on your compliments to them. I am glad you liked our amenities and your breakfast experience during your stay. Once again, thank you for your time and for making us a part of your holiday. I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Overnight in London

We booked an overnight in London and chose this hotel since it was near a major bus line and metro station. We were blown away by the hotel-location was excellent, the rooms were spacious and very high end, and the staff were incredible and went above and beyond to make our stay more enjoyable ...

February 2023|meganmM6876NB

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear meganmM6876NB, Thank you for your wonderful review of your stay with us! I am delighted to learn you enjoyed your stay with us and our incredible staff took such great care of you. I am pleased you liked our chic hotel as well as its location. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Thank you again for your time! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Top service, kindness, great location

Amazing staff. Super clean everywhere. Extremely quiet rooms. Nice thoughtful touches to make your stay better than you'd expect. Dining options have very good variety and are super convenient if you want to dine close to home base. ...

February 2023|pjmlmartino

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear pjmlmartino, Thank you for your wonderful review of your stay with us. It was so lovely to have you stay with us, and I am so glad to hear that you enjoyed your time with us, including your interactions with our staff and our simple and nice gestures to make you feel special. I appreciate your feedback regarding the cleanliness of the hotel, the rooms' quietness and the variety of your dining options. I hope that I get to welcome you back again soon. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Great stay

Jason at Reception was incredibly accommodating and stored a cake that I was not expecting to arrive early! The room was clean and comfortable and the location was absolutely perfect for getting around London. ...

February 2023|sarahdtravel

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear sarahdtravel, Thank you for your wonderful review of your stay with us. I am glad to know you had a great stay with us and our wonderful staff, Jason, took such great care of you. I will be sure to pass on your compliments to him. Once again thank you for your time and I hope to have the pleasure of welcoming you back to Andaz London in the future. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Beautiful Hotel with exceptional staff

Always a pleasure to stay here. Fantastic location. Wonderful rooms and staff. Wine hour is always a lovely added extra. We ate in the sports bar this time and the food was very good quality. Can't wait to stay again....

February 2023|dawndevereux74

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear dawndevereux74, Thank you for your wonderful review of your stay with us. It was lovely to have you stay with us again; I am so glad to hear that you enjoyed your time with us, including your interactions with our exceptional staff, wonderful rooms and your dining experience. I hope that we get to welcome you back again soon. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent and hip

What a gem! The staff was above and beyond helpful on making dinner reservations, securing taxi early morning. The interior and design is modern, tasteful, eye catching in a good way. Great location too....

February 2023|Relax07843073056

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Relax07843073056, Thank you for your wonderful review of your stay with us! I am delighted to learn you had a lovely stay with us and our amazing staff took such great care of you. I appreciate you liked the location as well as the interior and design of the hotel. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Thank you again for your time! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Stay near Liverpool Station

Great hotel that is centrally located in London. Recently renovated rooms with generous space. Comprehensive Breakfast provided @20E. Recommend this if your business in London is proximate to Liverpool station. ...

January 2023|andytaon

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear andytaon, Thank you for your wonderful review of your stay with us! I am delighted to learn you had a lovely stay with us and we appreciate your feedback on our newly renovated rooms as well as your breakfast experience. We are beyond grateful for the recommendation you have given us! We hope that we get to welcome you back again soon! Should you need anything at all, please do let us know! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Liverpool Street Andaz trip

The overall was great and the staff was helpful when needed. The room are great and i will maybe come back to the same place next time that i go there for work and maybe also for leisure if family room are there :-) ...

January 2023|Naboul94

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Naboul94, Thank you for your wonderful review of your stay with us! I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. We certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Thank you again for your time! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Clean and Convenience

Very convenience location. Right by the Liverpool Station but without any noise from trains. We need this location convenience especially in cold winter weather. Hotel is clean and service from hotel staffs are friendly and efficient. Breakfast is good. Highly recommended. Overall I did enjoy ...

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January 2023|Lydia950

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Lydia950, Thank you for your wonderful review of your stay with us! I am delighted to learn you had a lovely stay with us and we thank you for appreciating the cleanliness of our hotel as well as the service of our wonderful staff. I will be sure to pass on your compliments to the team. We are truly grateful for the recommendation. We hope that we get to welcome you back again soon! Should you need anything at all, please do let us know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful

great experience at first time visit upgrade to the best suite when other suite lap is not working. staff is friendly and accommodating. they treat us well and courteous and would love to come back and stay agaon ...

January 2023|satchen

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear satchen, Thank you for your wonderful review of your stay with us. I am delighted to learn you had a great stay with us and our wonderful staff took such great care of you. I certainly hope to have the pleasure of welcoming you back to Andaz London in the future. Should you need anything at all, please do let me know. Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

Terrific Stay

Our 2nd time visiting London and 2nd stay at the Andaz. Really exceptional hotel and staff. Breakfast is terrific and location is perfect to get everywhere. Taxi are available out front. Patrizia was a stand out staff member and went the extra mile for us....

January 2023|Compass36212975400

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Compass36212975400, Thank you for your wonderful review of your stay with us! It was so lovely to have you stay with us once again and I am so glad to hear that you enjoyed your time with us; in particular, your interactions with our staff. I will be sure to pass on your compliments to Patrizia! We hope that we get to welcome you back again soon! Should you need anything at all, please do let us know! Sincerely, Mario Flanagan General Manager Andaz London Liverpool Street

1 night stay

Staff were very helpful and location was perfect for our needs. Rooms were modern, clean and comfortable. We would definitely stay again. Breakfast had lots of variety and again staff were very attentive. ...

January 2023|embird2023

Owner Response

Emma Bolton, Owner at Andaz London Liverpool Street, responded to this review

Dear embird2023, Thank you for your wonderful review of your stay with us! It was so lovely to have you stay with us and I am so glad to hear that you enjoyed your time with us; in particular, your interactions with our staff. We hope that we get to welcome you back again soon! Thank you again for your time! Sincerely, Andaz Management

Incredible experience. You wont regret booking a stay at Andaz Liverpool Street.

Incredible customer service and hospitality. The staff was so kind and accommodated our every request. We booked two separate stays with a 4 day gap in between. Upon our arrival for the second stay, our room was ready 3 hours early -- this was awesome. For our first stay, we arrived 4 hours early an...

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December 2022|damndeniz

Owner Response

Emma Bolton, Owner at Andaz London Liverpool Street, responded to this review

Dear damndeniz, Thank you for your wonderful review of your stay with us! I am delighted to learn you had a lovely stay with us and that our wonderful staff took such great care of you. We certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Thank you again for your time!

Best London hotel!

My goodness, the Andaz London Liverpool Street really has everything! Such an elegant yet trendy Hyatt property- large modern rooms, luxurious bathroom down to the toiletries and heated towel bars,superbly comfortable bed and high quality linens. The extra care and attention that come with Hyatt mem...

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December 2022|10maryannm

Owner Response

Emma Bolton, Owner at Andaz London Liverpool Street, responded to this review

Dear 10maryannm, Thank you for your wonderful review of your stay with us! I am delighted to learn you had a lovely stay with us and that our wonderful staff took such great care of you. We certainly hope to have the pleasure of welcoming you back to Andaz London in the future! Thank you again for your time! Sincerely, Andaz Management

Highly recommend!

We had a 6am Stansted Express train to catch, so we decided to spend the night at Andaz. It is less than a 4-minute walk to the train station. We were greeted at the hotel by the manager and reception. Everyone was warm and responsive to our requests for the room. Great decor throughout the hotel.Th...

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November 2022|Mely L

Family Holiday in London

We absolutely loved our trip and the hotel! The staff was amazing and hooked us up from start to finish. We checked in early and were even given a temporary room while we waited… Couldn’t have been better.!!!!!!...

November 2022|tybeeson

Amazing hotel!

Amazing and beautiful hotel with staff who went the extra mile during our stay! Close to many places we visited and would definitely recommend to others. Staff realised I had been proposed to and left me a special few gifts in my room which was so unexpected! ...

November 2022|nishakk93

Brilliant stay

We came for my sister's wedding and were amazed at this gem of a hotel in such a convenient spot. The staff were so attentive, the atmosphere was relaxed and elegant. We had a fabulous time, can't wait to return. ...

November 2022|Inkylayla

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Dear Inkylayla, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! and we agree, Our staff is truly a gem to have on our team! We count ourselves lucky for guest like you. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

Quality in central London

A preferred hotel. Excellent staff who are very professional and attentive. Decor is appealing and rooms very well set up. Queen bed is small but overall a great hotel. Location is super as you can walk to many areas ideal for visitors to London...

November 2022|Michael Gerard H

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Hi Michael, Thank you so much for the wonderful review. We're very happy to know that you had a wonderful and joyful stay with us. Our teams services and amenities are indeed designed to ensure that our guests will have the most memorable experience so we're glad that this reflected your experience. Thank you so much and we hope to welcome you again soon.

A stylish and sophisticated property conveniently located near Shoreditch and the train station

Prior to our arrival at the Andaz London Liverpool Street we had been having subpar experiences at other Hyatt properties, and Hotels not in the World of Hyatt. Therefore, we were keeping our expectations low. Upon arrival, we received the first kind greeting of our trip from Ryan Mullins who went a...

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November 2022|516morgan

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind words, 516Morgan. We really appreciate you taking the time out to share your experience with us — and we agree, Andaz staff is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Wedding Visit

Spent a few days at the hotel for our son's wedding. Really enjoyed everything with particular mention for the breakfast room selection and staff. Also, the reception staff who were always friendly and both willing and able to help with anything, in fact all staff we met were excellent....

November 2022|Raymy29

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Dear Raymy29, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

Very Good

Been to many Business Hotels. As good as any. Veery responsive and attentive staff. Room immaculate. Don't know why they make you type at least 200 characters though. I have 27 more characters to type....

October 2022|David N

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Hi David, Thank you for your review! I'm so glad to hear that you enjoyed your stay. We're always looking for ways to improve your Andaz experience, but it's great to know that we are on the right track. Let me know if there is anything else we can do to make your next stay even better.

Excellent

great location , Hotel was immaculate , staff excellent , would go back on business or if I wanted a city break in London with brilliant access to transport links , overall a 5 star hotel well worth the visit...

October 2022|jason849

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Dear Jason849, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! We count ourselves lucky for guest like you. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

Amazing hotel, the best service I have ever had

The hotel is first class. The staff are wonderful, remember you and are always friendly and attend to all your needs. I have never had better service at any other hotel. The quality of finishes in the room were excellent, the free mini bar with soft drinks and snacks was excellent. Breakfast wa...

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October 2022|Mark O

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Hi Mark, Thanks for sharing your feedback with us! We’re glad to know our staff was attentive to your needs and really looked after you. We always aim to provide you with the best experience. We are delighted to hear that you had a great time and had enjoyed your stay at Andaz. Thank you and we look forward to your next visit!

Professional Staff and Top Class Service

My wife and I booked a stay at Andaz London to celebrate our wedding anniversary. We were extremely impressed by the service and hospitality the Andaz team provided. Our Andaz host made our stay a very memorable one. She checked us in with tremendous hospitality – giving us a bouquet of flowers and ...

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October 2022|Doro513

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Dear Doro513, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

Wonderful stay

We arrived to a beautiful room upgrade. Massive bed, walk in wardrobe, large bath tub. Easily accessible from the tube, a 2 minute walk and great food options nearby. Will definitely be returning. Highly recommend!...

October 2022|R3915QVjordana

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Hi Jordana, Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at Andaz London. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!

Great Staff

Csaba greeted me at the door upon my arrival and offered me coffee, juice and/or water. Because I arrived earlier than normal check in, he also took care of my luggage. Klodjana greeted me by name every time she saw me in the lobby. She went above and beyond to help me with having an accessible roo...

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October 2022|dougmoreau

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Thank you so much for your kind words, Dougmoreau. We really appreciate you taking the time out to share your experience with us — and we agree, those mentioned staff is truly a gem to have on our team! We count ourselves lucky for guest like you. We look forward to assist you again in the future!

Great Hotel

Great hotel - good location for London & transport links - great breakfast - quiet room that allowed for sleep. Complimentary mini fridge in room with soft drinks & snacks - Overall it was a 5 star experience...

October 2022|imixter309

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future.

Global Business Meeting

I was impressed with the stay overall. It was for a global business meeting and there were a number of delegates who all felt the same. Whilst the lifts were not always working they fixed this as the stay went on and we did not notice any inconvenience. Evening happy hour and nibbles were very nice ...

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October 2022|Shirish2022

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Hi Shirish, thanks for taking the time to leave us a review, we appreciate all feedback and your comments have been passed onto the team. We are very glad you enjoyed your stay and we’re sorry for the Lifts issues . We hope to welcome you again soon and that you give us the opportunity to provide you with the best Andaz London experience. Thanks

Aboslutely lovely hotel and location

Took my 11 year old here for a birthday celebration, including a football match at Tottenham. Perfect location for traveling London via Tube. The hotel was great. Huge rooms, especially for London. Breakfast was top 5 in Europe. I'd stay here again in a heartbeat....

September 2022|jmstokes27736

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Thanks so much for taking the time to leave us such a lovely review. We are very glad you enjoyed your stay and we hope to see you again very soon. Thanks

Exceeded expectations.

Outstanding location as hotel adjoins Liverpool station which has easy connections throughout London. Very warm, friendly, and helpful staff. Excellent breakfast. Very comfortable room with large TV. Stock minibar in room. ...

September 2022|Eugene S

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Thanks so much for taking the time to leave us such a lovely review. We are very glad you enjoyed your stay and we hope to see you again very soon. Thanks

Stay at Andaz Liverpool

Great Location. Despite the busy area what with the Liverpool station which is just a walk back and bus stops nearby, the rooms are quiet. Boutique style Hotel which makes one feel at home and comfortable. Near to many restaurants across at Devonshire row as well as Broadgate at the back plus man...

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September 2022|R T

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Thanks so much for taking the time to leave us such a lovely review. We are very glad you enjoyed your stay and we hope to see you again very soon. Thanks

Hotel for the stars

Amazing special treatment service, definitely worth the money and felt like a king. All the while maintaining a great down to earth friendly reception and experience from the staff. Biggest and best breakfast we’ve had in the UK...

September 2022|lukeirvine2022

Owner Response

Rocellyn Deleña, Other at Andaz London Liverpool Street, responded to this review

Thanks so much for taking the time to leave us such a lovely review. We are very glad you enjoyed your stay and we hope to see you again very soon.

Great place for business stays

Great location and great place for business. The room and bed was clean and crisp, the hotel is beautiful and very modern.I would not stay there for leisure as I could not afford such a beautiful place, but as a business guest, I was delighted....

August 2022|Jimilie C

location and luxury

This is my second stay at this hotel and hope to visor again. Firstly the location could not be better. it's simply yards from the Liverpool train/underground station, a short walk from Spitafields market and numerous restaurants. The hotel is airy and cool (we needed it as it was in the low 30's C ...

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August 2022|kittywoo1

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear kittywoo1, Thank you for your lovely review of Andaz London. We appreciate you taking the time to write this lovely feedback of your experience. We are indeed very proud of our central location near all what a traveler to London needs from the buzzing City to the artistic East London. Looking forward to being welcoming you again with us. Best, Mario.

Quiet and comfortable

Great hotel for a travel weary businessman. The staff was welcoming and helpful, the room was pristine, and the location is unbeatable. While my stay was short, I would definitely want to stay here again on future visits to London....

August 2022|owenmeehan

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear owenmeehan, Thank you for your lovely review of Andaz London. We are very pleased to hear that you had an enjoyable experience and our colleagues offered you a delightful stay. We look forward to welcoming again at Andaz London. Best regards, Mario.

Business meetings and stay at wonderful Andaz Liverpool Street Hotel

excellent stay at Andaz Liverpool Street Hotel where I spent two days (and stayed 1 night) at a business meeting. Delicious food and amenities, great attention to the details from the staff, beautiful architecture & decoration, great bar and fantastic location at the heart of the City ...

August 2022|alexandrea268

Fantastic hotel in the middle of all London has to offer!

Fantastic hotel in the centre of London. Stayed for one night before catching a flight but will definitely stay here again ok our next London trip. Staff were fantastic and extremely flexible with an early check in. Lovely bar and restaurant area as well as being close to so many of London’s offerin...

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August 2022|MrGazS

Simply the best

Due to a travel agent miscue, we had to transfer from our original hotel to the Andaz. We were harried, aggravated with the unexpected change and tired from a 9 hour flight. Not to mention carrying 6 enormous and heavy bags with us. Within minute one of our arrival, the Andaz staff had our bags take...

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August 2022|F5671ZEjohnh

Beautiful hotel in the heart of the city

We stayed at Andaz as a late anniversary get away and cannot speak highly enough of our experience - the hotel and staf were first class in every sense and the location is ideal if you plan to experience the city of London area. The staff were warm, welcoming and perfectly attentive without any for...

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August 2022|j0shd1

Great Hotel, Great location!

Neat and clean hotel (rooms are small, but considering it is downtown London, that was expected). Friendly staff. Itis located next to the Liverpool Street station - that makes it very convenient. Getting to the Hotel from Heathrow was a breeze. (Heathrow Express to Padding ton and then the new Eliz...

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August 2022|brijeshk675

Professional Hotel, well run in an excellent location

A flying visit. We would have liked to have been able to stay a little longer as we enjoyed the hotel. Maybe next time! Highly recommended, especially if you have a flight from Stansted or connections in the City....

August 2022|Patrick1939239

Perfect in every way

We stayed at the Andaz for my nephews wedding. Everything was perfect. The staff the rooms literally everything couldn’t be faulted. The hotel is in a fab location and finished the weekend off to perfection ...

August 2022|Jacthenail

One night stay for a gig!

This is a hidden gem just behind Liverpool Street station, with a great location and really good breakfast selection. Try the green juice! The bed was comfy and bathroom and the shower are lovely. You can hear the trains while showering, which was a bit weird:)...

August 2022|katarzynaszplitt

A step above the rest

Appreciated the attention to details and the hospitality. Little things like being greeted when you walk in, no extra charges for the mini bar and having my room attended to without asking for it. I also appreciated the happy hour each night, great touch. ...

July 2022|glmoney68

Superior Experience

Lovely hotel nestled in the heart of London City. First rate in all aspects, especially the very professional Andaz team! The ambience is classic with a modern twist in a landmark building. The location is quite excellent as it is near the Liverpool station, and Leadenhall as well as too- rated rest...

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July 2022|tim0thysmall

Spacious and clean

My boyfriend and I stayed for 3 nights and have no complaints. The room was very spacious, especially for London, clean and had all amenities you'd expect. Great location, right in the mix of everything. Highly recommend. ...

July 2022|emmabaxter2022

Great Spot in London

The Andaz is across town from the major tourist areas of the city, so travel from Andaz to those places takes some time. But the Property is awesome and unique and right next to Liverpool Station. The Bars and restaurant on site are great! ...

July 2022|lee u

Luxury meets exc Ellen’s service

We stayed 2 nights during our London Scotland vacation. The hotel has a funky very cool ambiance. The front office staff are very friendly and offered a welcome drink. The rooms are veeery spacious (more to American standards than typical in London). The included breakfast was very extensive and ser...

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July 2022|Ravikoswal

Awesome hotel

The Andaz Liverpool St hotel exceeded our expectations. The location was outstanding as it was right next to a tube station in an area with lots of food options shops etc. The staff, the breakfast, the rooms are all impeccable. Highly recommend....

July 2022|Maps707045

Super service,

top location, top located, very friendly nearly station of tube, railway and bus. Very stylish interior, modern and comfortable. We wars invited with a bottle of wine completely with a Personal Message handscripted ...

July 2022|davidR5481IN

A great find!

An excellent hotel. Immaculately maintained and clean. Great value for money. Staff were friendly and very helpful. We stayed for one night as in London for an event near by, and will definitely be coming back again when in London! ...

June 2022|Sam M

Dufficult to top it up!

A combination of the hotel itself (overall feel and look, facilities and interior features), helpfullness of the staff, amazing breakast and super conveninent location makes it a great choice to stay in when in London! ...

June 2022|olgamukasei

Excellent Visit

What a great visit during the jubilee. Special thanks to Ana from the reception you have conjured up an an even bigger smile on our face with a small gesture and made our stay even more pleasant. Thanks a lot and see you hopefully soon again....

June 2022|wiskinio

Super Clean and Attentive Staff, But....

We were a large wedding group, friends and family many had suites. Unfortunately it took 1 - 2.5 extra hours to check in due to the rooms not being ready. After hectic travel getting into London with families just wanted to get into their room, rest and prepare children for the evening but were u...

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June 2022|J2070PZjg

Great stay

We stayed here three nights as a family of 5 and it was great! We had two rooms and they were very nice size especially for London. Great breakfast and helpful staff. Easy Uber/taxi pick up right in front. ...

June 2022|candktravelers

Night out in town for a concert

Couldn’t fault it. Check in great, personal service. Didn’t partake in the free wine tasting as were out but sure that was good too. Nice touch when we got back to the hotel with a personal message and some shortbread. Free mini bat plus top ups in the morning. ...

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June 2022|jamesbrady63

Great hotel in an even better location

Thoroughly enjoyed our stay at Andaz just wish it had been for longer. Room was excellent, very spacious and staff very helpful. 1 min walk to Liverpool Street Station so great for those wishing to get around London...

June 2022|James H

A great overall experience.

Fantastic location, excellent service, good decor and hygiene. This hotel is in the heart of the city and everything is within 15 minutes distance. The decor is contemporary and the staff is very helpful....

June 2022|Sharman_Shah

Top Hotel in the city of london

Lovely hotel in Liverpool Street. Beautifully decorated and restaurant options. Love the location and as a Globalist definitely a top choice to stay in London. The staff and hospitality were great. Free mini bar was a pleasant surprise! ...

June 2022|Seun O

Hidden gem

This location was immaculate - they were friendly and helpful. Managed to get us in super early which was a comfort. Also surprised us with a bottle of wine in our room since we couldn’t join the free wine tasting...

June 2022|km13762022

Great place to stay

This is a great place to stay and is located in a fabulous spot. Staff are very helpful and friendly. Will be staying here again and recommend to friends. You could walk past but definitely look the cocktails were exceptional and worth a go....

May 2022|Twotr1esdaddy

Excellent service

Although my stay was very short but I find hotel location was very good, service was excellent and a very friendly staff, very clean rooms and beds are also very comfortable. I can totally recommend this place!...

May 2022|Y_Adeel

Great hotel, great location!

The Liverpool Street Andaz hotel was a true gem of a find. Hyatt did a great job picking out a hotel close to all the central London sights, but still enough out of the limelight to be a peaceful respite from the big city bustle. The food was great, the rooms were comfortable and the staff was alw...

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May 2022|Lowell1644

Great property, great location

Was apprehensive about the location but it was great. Right next to Liverpool Street Station, so easy to get to Soho, Covent Garden etc. Hotel was extremely clean and nice and quiet. Beds were super comfy and pillows were amazing. Breakfast was plentiful with a good selection. Coffees were fab! Woul...

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May 2022|Sanjay-Sonal

Trip to london

Was a lovely trip welcome was amazing everything was perfect! Wish we stayed a whole week it was perfect. Wanted to thank all staff who were all so friendly and smiley! The wine hour was just what me and my partner needed!...

May 2022|alfiecooke

The very wonderful Andaz hotel

I was really impressed by this hotel, lovely interior, super location, friendly and attentive service, excellent breakfast. Since I spent a few minutes searching for the key card slot in the wall as I entered my room, a warning to any future visitors, it’s not needed!! All the lights etc work once y...

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May 2022|olwyndowney

Amazing hotel

I had the best stay, cannot fault the hotel and was given a free upgrade (asked for a bath and no rooms available so received very generous upgrade). Will definitely be back! Staff super friendly and couldn’t do enough to make it an enjoyable stay. ...

May 2022|elainekelly2022

Great Hotel Experience

The hotel staff was very welcoming. The room was nice and the technology was great. When checking in, we received a glass of Prosecco and they offered a complimentary nightly happy hour. I would recommend the Andaz to everyone and look forward to staying at this hotel again. :)...

May 2022|lahath

Good service, nice room

Traveling for business and really like the Andaz. Location is amazing. right next to Liverpool station. Quite and clean rooms and very nice serice of staff member. In the morning I forgot my charger and a waitress in the restaurant (it was her first day on that day) borrowed me her charger. Also the...

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May 2022|isabellaseidl

Modern, nice hotel with great service

Staff are really accommodating and go out of their way to help. All room types are great, as is the breakfast. Also nice addition of a drink on arrival. Overall highly recommend this well located hotel. ...

May 2022|dan999888

Excellent hotel!

The staff made a big effort throughout, getting everything right from checkin to checkout. Room was large and comfortable, nice design. On the whole breakfast was a little disappointing but there are many options around the hotel...

May 2022|TravelTaavi

Beautiful hotel, wonderful staff

My husband and I were here for a business trip and we loved our stay! The hotel is beautiful, with several options for food and drinks on site -- and very conveniently located off Liverpool Street Station and near Shoreditch and other great neighborhoods. The staff were very accommodating, the roo...

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May 2022|774hannahv

Above and Beyond

This was quite probably the best hotel experience I have ever had. The staff was absolutley super. Every staff member went out of their way to be friendly and helpful. I really have never experienced anything like it. ...

May 2022|T7814GEmichaelk

One Of London's Best Kept Secrets

I booked to stay at The Andaz as, as a Globalist, I hadn't tried it before. I was not disappointed. Great music, prosecco and atmosphere at check in. The best service you would expect from a Hyatt. Things just got better when I got to the room. Large, spacious, beautifully kitted out, clean. And eve...

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April 2022|Goodcustomerservice

Great gem in central London

Artur at the reception was great. He is very personable. Was able to check in early as a globalist. Breakfast spread is wonderful with good service. They had a happy hour with free wine in the evening. Location is wonderful and very central. Would love to come back...

April 2022|192hannal

excellent!

stayed here for a business conference in the hotel. lint brush, ironing board, complimentary minibar, very helpful staff everything was thought of! food was very nice too! excellent location, right beside liverpool street station. no noise in room...

April 2022|Suf G

Excellent

Great welcoming with a glass of Prosecco room very clean excellent cocktails staff very well trained and very helpful with everything we asked Great service even after we checked out looking after luggage and great service upon returning to pick up ...

April 2022|720gareth

A wonderful stay

What a fantastic time we had. From the moment we entered the hotel to our departure nothing was too much trouble for the team. Wonderful rooms, great design reflecting the local history of the area. Food was excellent at breakfast so much choice. Well done to everyone involved. ...

April 2022|skfarrowonline

Family trip to London and Harry Potter World

This was the second occasion we have stopped in the Andaz. The first was amazing and second time round was just as good. We took our daughter to Harry Potter World for her birthday treat, she also mentioned she would like to see Big Ben and where the Queen lives. So to make it special we decided to ...

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April 2022|waynedicken

Great place to spend a special evening

We live in London and don't get to experience hotels in our own city very often but this was a real treat for my husband's 60th birthday and also because we were due to have some work done on our bathroom and wanted to escape the chaos for an evening. The service from the hotel was impressive even b...

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April 2022|Neworiginal

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Neworiginal, Thank you for taking the time to let us know about your wonderful experience at the Andaz on such a beautiful occasion! I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz always hits the mark in Liverpool St

This is the second time i chose to stay at Andaz, a great brand in a good location. The rooms are well positioned. a little quirky and the front desk team are great fun. well recommended as a base for Borough Market etc ...

April 2022|darrylprince

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear darrylprince, Thank you for taking the time to leave us a review of your recent stay. I am pleased to learn that you have enjoyed the Andaz experience with your second time at the hotel! Once again, thank you for time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing

Great location, great hotel, surely makes you feel at home. Being so close to Liverpool station is a big plus, the whole area is now bustling with positive vibes. The hotel is a welcome oasis once you step in, with everything geared to make your stay comfortable, including a great happy hour to min...

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April 2022|ibokwe

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear ibokwe, Thank you for the time to leave your feedback on your most recent stay at the Andaz! I am delighted to learn that you enjoyed the convenient location of the hotel and wine hour as well! Once again thank you for your time and we look forward to welcoming you again should your path bring you back to East London. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great vibes 🤙.

A great place to stay. Really well designed and lovely staff, breakfast was 10/10. Complimentary mini bar. Nespresso machine. Would definitely love to stay again. One of the best locations we’ve stayed at in London. ...

April 2022|Timarcher1991

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Timarcher1991, Thank you for taking the time out to leave a wonderful review of your recent stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

High end hotel in a very good location

Overall a very good experience, Hyatt hotels, especially Andaz in London are one of my all time favorite in the world, excellent location, friendly staff, love the mini bar, lots of restaurants, shopping all around the area. Highly recommended for all types of travellers...

March 2022|Kelvin K

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Kelvin K, Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us. Thank you for your feedback regarding our styling and the atmosphere of the hotel. I am also delighted to read that you enjoyed the location and noted the friendliness of the staff as well. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Friendly & great service

Centrally located in Landon’s financial district. Great restaurant right in the hotel which had Vegan options and great drinks menu. Staff was extremely helpful and I had my suit pressed while I was at dinner which was super for an early morning meeting....

March 2022|Mark N

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mark N, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! I will be sure to pass on the feedback to the team for a job well done. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Luxury hotel in prime location

Fabulous hotel, right in the centre of London. Well appointed with everything you could possibly need. Good option of bars in the hotel and grand and opulent feel throughout. Staff were friendly and efficient. 5* luxury. ...

March 2022|V9815AOsarah

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear V9815AOsarah, Thank you for taking the time out to leave a review of your recent stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Nice hotel, quirky decor, good facilities

Stayed one night for work. Staff were nice, asking about my journey and offering a beer as I checked in, I didn’t have one but liked the thought in the offer. Rooms are well presented, desk in the room is useful if you’re working and decor was nice. Had food in the Japanese restaurant and brea...

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March 2022|seanth0mas1

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear seanth0mas1, Thank you for leaving review regarding your recent stay here at Andaz London. I am pleased to learn that you have enjoyed your experience with us from the moment you checked in. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent customer service

Lovely Hotel. Very friendly staff. Express check-out was really quick. Concierge was really helpful. Hotel was right outside Liverpool Street station and not far from the office. Perfect location for me....

March 2022|reganel

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear reganel, Thank you for your review of your recent stay with us. I am delighted that you enjoyed your Andaz experience in all aspects! I hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great City location

A lovely hotel, which was very quiet despite being in the heart of the city. Great location and easy to get to transport links (albeit I travelled during a recent strike) and also easy to walk to city locations. Coffee shop is a great change to the hotel....

March 2022|Emeralddays

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Emeralddays, Thank you for taking the time out to leave a review of your recent stay with us. I am pleased to know that the location of the hotel was such a convenience for you especially during the recent strike that happened. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Lovely hotel in great location

The service was impeccable & nothing was too much trouble. Lovely quiet room - great shower & well appointed. Great location being right next to Liverpool St tube /station. Nicely appointed & there was a complimentary wine reception in the evening....

February 2022|971gills

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear 971gills, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Very well located hotel

Very well located hotel and very helpful and efficient staff. Very close to Liverpool Street Station. Very good food. Excellent on line check out saves time in the morning of departure. Very good welcome on arrival with drink. ...

February 2022|mariawallington

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear mariawallington, Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us. I am delighted to read that you enjoyed the location of the hotel as well as your interactions with the staff. We look forward to welcoming you back at the Andaz if your path brings you back to London in the future! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Hyatt Andaz, London

As per usual - the Hyatt exceeds all other hotels. The staff are excellent, professional, and will always go out of their way to help and make your stay 5* - just don't take the p*ss out of them though as at the end of the day they are people. Will always be our first choice for a stay in London....

February 2022|Ian C

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear datasafex64, Thank you for taking the time to share your feedback with us from your stay at Andaz London. Thank you for recognizing our staff which is our most valuable asset. I will be more than happy to pass this great feedback to them for a job well done! Once again thank you and we look forward to welcoming you back to Andaz in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Perfection from the very beginning

I was welcomed straight away, I was able to check in early to set everything up and everything else was a pure breeze, will definitely be going back again, it’s now my go to hotel chain! i was treated like a princess and even gifted chocolates for Valentine’s Day ...

February 2022|sabdelmassih

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear sabdelmassih, Thank you for your wonderful review of your stay with us. I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Service was amazing

Perfectly located hotel and great breakfast but the highlight was the staff, so attentive and friendly, they knew my name and left a note with a compliment face mask. I was only staying one night. Would definitely stay again. ...

February 2022|Hannah R

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Hannah R, Thank you for taking the time to leave a review for us. I am pleased to note that you enjoyed our staff which is definitely such a valuable asset to the hotel! We hope to have the pleasure of welcoming you again should your path bring you back to London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Best hotel of London ❤️

Extremely best and amazing hotel of London. No one can compare any hotel from this hotel. We were blessed to book this hotel. Best customer service of event management and all staff.Excellent service❤️...

February 2022|madiabhatti56

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear madiabhatti56, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Friendliest hotel in london

From firstly walking thru the doors to leaving the staff are polite and friendly. The checking in staff are without doubt the friendliest in London. The hotel is located in a ideal location for all activities in London and the rooms are excellent value for money...

February 2022|burrows1954

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear burrows1954, Thank you for your wonderful review of your stay with us! I am delighted to learn that you enjoyed your stay, including your room and the interactions you had with our staff. We hope to see you again soon in the near future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Just like coming home, but better

The Andaz is that perfect balance - the hotel feels like a small boutique but has the advantages of a larger hotel. The rooms are lovely, and the team are super friendly and skilled. Nothing is too much trouble. This was my twenty fourth stay in the last eight years, and the hotel gets better eac...

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February 2022|529scott

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear 529scott, Thank you for taking the time to leave a review of your recent stay with us. I am delighted to hear that you have been enjoying your experience at the Andaz and we have managed to make it feel like home! We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful stay

Spent weekend at the Andaz, had a great time. Staff are wonderful and very welcoming. Decor in the hotel is of a very high standard. Location is also tremendous, very close to Spittalfields market & Brick Lane. Food and drink is a little pricey, but it is a five star hotel...

January 2022|Bunjy

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Bunjy, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience and enjoyed the convenience of the hotel location as well. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Best Hotel in London

The Andaz continues to be my favorite place to stay at in London. The location is perfect, the amenities are great, and the staff is the best I have ever experienced. As someone who frequents London 4 - 5 times a year for work and who misses home a lot, it is so nice to have the hospitality of the A...

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January 2022|Jason P

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Jason P, Thank you for taking the time to share this wonderful feedback! I am thrilled to to learn that you enjoyed your stay, including your room and the interactions you had with our staff. They are our most valuable asset and we encourage them to get to know our guests so as to make their stays beyond just a regular hotel visit. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Convenience with luxury

Travelling in from the east the Andaz London Liverpool Street is such a convenient hotel, but its the luxurious feel that elevates the experience above simply being a convenient stay. We were greeted warmly as usual and made to feel like we were welcomed home. Also as a photography and fan of Hoxton...

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January 2022|bennettphotography

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear bennettphotography, Thank you for your wonderful review of your stay with us! I'm happy to read that you've enjoyed the decor and atmosphere of the room as well as highlighting the convenient location of the hotel. Thank you again for the time and we hope to welcome you again at the Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful experience

This hotel is lovely. The decor, vibes, cleanliness, food and particularly the service was exceptional. We felt so looked after and the staff were so attentive. They made such a fuss of my family and me to celebrate my graduation. Thank you so much, we will definitely return....

January 2022|Nicola L

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Nicola L, Thank you for taking the time to leave a review highlighting your recent stay with us. I am delighted to hear that you enjoyed your Andaz experience and that nothing was of too much trouble! We hope to have the pleasure of welcoming you back here with us in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Nice hotel

Very luxurious and amazing staff - very attentive to details. Nice touches to the room with welcome gift and free complimentary mini bar. Could upgrade television entertainment options. Would highly recommend and will certainly return. ...

January 2022|karantsingh

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear karantsingh, Thank you for taking the time to share feedback from your recent stay at Andaz London. I am glad to know that you enjoyed your stay including the room and the interactions you've had with our staff! Rest assured, I've taken note of your feedback for more choices for our television entertainment. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Favorite Hyatt in London

There are a few different Hyatts in London, and I’ve stayed at this one as well as the Regency and this one is as by far my favorite. We were so well taken care of, the room was amazing and the location was great. The staff was also exceptional. ...

January 2022|Jen Y

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Jen Y, Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us. I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Pleasant Stay

Stayed in Andaz for 5 nights. Room is clean and service is good. Very near to Liverpool station as well. Nearby eateries like Leon, Wasabi, Mac to choose at your convenience. Surrounding is quite safe. So walking around is fine....

December 2021|ckb1532

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear ckb1532, Thank you for leaving review regarding your recent stay here at Andaz London. I am delighted to learn that you enjoyed your stay, including your room and the interactions you had with our staff. On the other hand, I am delighted to read that you enjoyed the location of the hotel as well! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Amazing Hotel, Attentive Staff, Full support/guidance from Andaz team. great location!

Very helpful and welcoming. 2 mins walk to Liverpool Station, can't get better than this. love it. room is spacious, tons of channels to help with night entertainment. opposite is tesco express along with all kinds of restaurants. opposite is the police station, so be at ease. it's perfect! Arthur i...

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December 2021|Kean Lee H

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear hokag3, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Thank you for taking such good care of us

Beautiful old building that has been renovated and we felt it looked very impressive. Our room, a deluxe King on the second floor, had wonderfully high ceilings. We were kindly offered by Ryan a free glass of prosecco at check-in, which was a lovely touch. Enjoyed the steam room....

December 2021|316stepheng

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear 316stepheng, Thank you for your wonderful review of your recent stay with us. I am pleased to learn that you enjoyed the decor and atmosphere of the hotel as well as the room and amenities! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Great hotel, lovely staff

Great hotel at a very good location in central London. Lovely and attentive staff throughout our stay, made us feel at home. They went the extra mile to welcome us and proactively offer help and suggestions to make our family trip to London a memorable one....

December 2021|FelipePenacoba

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear FelipePenacoba, Thank you for taking the time out to leave a review of your recent stay with us It thrills me to read that you have had a wonderful Andaz experience and nothing was of too much trouble for you and your family! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Excellent Hotel Experience

We stayed at the Andaz for 30 days and you’d expect that we could come up with some criticism, but honestly, everything was perfect. The hotel was extremely clean and the rooms were generous and comfortable (awesome beds) and the housekeeping was top notch. We had breakfast every day at Eastway Bra...

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December 2021|SUSAN W

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear SUSAN W, Thank you for taking the time to leave a review of your recent stay with us! I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. It's wonderful to see your feedback from our front desk staff as well as the breakfast team. Rest assured, this will be cascaded to them. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Great !

Great stay ! Service was excellent, far better than expected! This sets a bar to compare too ! Very clean, very helpful! Sizeable room, lovely bed, lovely bathroom! They added ant bed for us which was very helpful and very comfortable, and also much appreciated!!!...

December 2021|Chillimerc

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Chillimerc, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Andaz always delivers to the highest standard.

Andaz location I’ve been so far. The attention to details are top notch.it has the most comfiest bed that I can remember. Room are spacious and pristinely clean. Credit to all the staff for the lovely stay we’ve had. ...

December 2021|Jay P

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Jay P, Thank you for taking the time to leave a review for us. Your feedback regarding the service you received is greatly appreciated, as well as the appreciation for the room and amenities offered. I hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Fantastic Service

We entered the hotel and were greeted by the incredibly friendly reception team. Ava asked us if we had any plans during our stay and we mentioned we were there to see the Harry Potter theatre show. When we returned from the show we found some Harry Potter themed chocolate lollipops outside our ro...

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December 2021|Gary L

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Gary L, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience especially the personal touches our staff offered during your stay. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Love this hotel

Stayed previously and high quality continues. Professional, helpful, friendly staff. Love the quirkiness of the place. Very clean, comfortable beds, quality bedding and gorgeous breakfast. Can’t wait to return. ...

December 2021|irand96

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear irand96, Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us! I am delighted to note that you've enjoyed your return stay and is still experiencing the high quality that we always strive to offer to each and everyone. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Beautiful quality hotel

We had a wonderful stay at this hotel. The staff are excellent and the hotel is everything we hoped for a and more beautiful can’t wait to return. A big Thankyou to all for making our weekend so special. ...

December 2021|sandrapB9255TS

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear sandrapB9255TS, Thank you for leaving review regarding your recent stay here at Andaz London. I am ecstatic to learn that you enjoyed your stay, including your room and the interactions you had with our staff! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Hotel ANdAZ is an excellent hotel!

From the protessional and courteous staff, to the extremely clean stately rooms and large bathrooms, flowing into the restaurants and exceptional dining experience, this hotel has it all. Conveniently located 5 minutes from my office on Bishopsgate, I couldn't have imagined finding a hotel this cha...

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December 2021|Pamela G

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Pamela G, Thank you for leaving a wonderful review regarding your recent stay here at Andaz London. I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we look forward to welcoming you back to Andaz London in the future. With kindest regards,

Amazing hotel

This is one of the best hotels I have stayed in. The staff were amazing, excellent customer service, beautifully decorated and spotlessly clean rooms. Everything smelt wonderful!! So much choice for breakfast. I would definitely stay there again, it was wonderful....

December 2021|McAndrew2021

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear McAndrew2021, Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us. Your feedback regarding the service you received is greatly appreciated. On the other hand, it thrills me to read that you've also enjoyed the hotel and amenities offered. Once again thank you for your time and we look forward in welcoming you back to Andaz London in the future. With kindest regards,

Hidden Gem

The Hyatt Andaz at Liverpool Street is a very welcoming hotel maintained to the highest standard and very convenient to tube station. Staff deserve credit for their genuinely warm welcome during my recent stay! Take a bow Andaz 👏🏻👏🏻...

December 2021|David O

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear David O, Thank you for taking the time to share your comments from your recent stay at Andaz London. I am delighted to learn that you had a wonderful stay with us and our lovely staff took such great care of you. Rest assured, your feedback will definitely be shared to them. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

London weekend

Excellent hotel, good location and friendly/helpful staff. Lovely clean rooms. No noise from other rooms. It was like have the floor to ourselves. Complementary drinks on arrival was a nice touch. Close to the tube station...

December 2021|mrpabnorwich

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear mrpabnorwich, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience from the rooms down to the staff and location of the hotel. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future! With kindest regards,

Excellent treatment

Arrived early for checkin but this was accommodated. Had the surprise of being selected as 'guest of the day' and had breakfast comped for the next day! Also given a free lobby drink and discount on food (although didn't realise that until checkout!). Staff all very friendly. Decor excellent. Bathr...

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December 2021|EDIflyer_UK

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear EDIflyer_UK, Thank you for taking the time to leave a review of your stay with us at the Andaz. I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Thank you for the feedback and I apologize if the air conditioning was not working during your stay. I do hope that this concern was rectified. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

CONSISTENTLY GREAT

The service at this hotel continues to impress.All staff were friendly and helpful. No request was refused. Special thank you to Jad Lian for going out of his way to help me. I was impressed..Thank you, Jad. I look forward to returning soon. ...

December 2021|Anthony F

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Anthony F, Thank you for taking the time to leave a review highlighting your stay with us. It thrills me to read that you have had a wonderful Andaz experience with our staff. Our staff are our most valuable asset and we encourage them to get to know our guests on a personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Traveling in Covid times

Andaz will make you feel at home no matter what is happening in the world around you The staff will make all the difference They helped me carry my bulky Xmas shoping and even walked it out with me at 5am to catch a taxi to the airport d ...

December 2021|williamtohme

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear williamtohme, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Excellent Hotel

Recently stayed overnight in London. The Andaz is stylish with excellent staff. Would highly recommend. Breakfast was well thought through loads of choice and excellent quality. Bedroom was fairly small but well furnished ...

December 2021|Martin E

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Martin E, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience especially your interactions with the staff and your dining experience during breakfast. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Super hotel!

This hotel shoudl get 6 stars, not a simple 5 stars! Customer experience was amazing, from check in to check out. I was given the VIP treatment, as I was the nominated guest of the day. Free drinks at reception, and mini bar every day!...

November 2021|rcteer

Great hotel

Excellent hotel. Stayed there almost every time I traveled to London over the past 10 years. Great location, very comfortable rooms and very good service. They also have a very nice gym with a great sauna room. Will definitely stay there again. ...

November 2021|yuema2021

Stellar location, wonderful staff

This hotel is located right by several attractions and tours, notably the Tower of London. For anything else, it’s right by the Liverpool Street tube station. The staff is very kind, attentive, and welcoming. The room had everything you could need including usb charging ports for anyone lacking an a...

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November 2021|Kylie G

Lovely hotel

Second stay at the Andaz and still amazing as the first time. Room is spacious and minibar is great. Breakfast was lovely apart from not everything was available, husband disappointed no black pudding :-( but loved the scrambled eggs !! Complimentary wine hour was lovely, a shame it is only your fir...

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November 2021|tracyb462

Great hotel in a cool neighborhood

I always stay at the Andaz. It's a very cool hotel and it's in a great location. I have always found the staff to be very welcoming and ready to go above and beyond for whatever your needs may be. I personally find the beds to be outrageously comfortable! ...

November 2021|douglaspilawa

Great hotel!

The Andaz was very clean and modern, the staff was friendly, and it was a great price for the location in central london. It’s very close to several tube and train lines which makes getting around London very easy. Will definitely stay there again!...

November 2021|carolineP3851PJ777

Always amazing

Our 4th visit, typically for our anniversary. The staff were spectacular as usual helpful and kind. The smell as you walked in is Andaz all over. Rooms lovely, we do miss the larger hall where the breakfast used to be. We'll certainly be back. ...

November 2021|Steveynet

Amazing Stay - Wonderful on all levels

The hotel is terrific, location as well. But there is nothing like a 5 star staff. Andaz has this. I will not only be returning, I will be recommending. Great restaurants attached to the hotel including Sushi, Pub, Tavern. ...

November 2021|Heather H

Great hotel with a personalized tough

Staff were very friendly and went above and beyond to ensure we had a fantastic personalized stay. We would highly recommend. Location was great only a couple minutes walk from London Liverpool st station. Place was also clean and tidy. ...

November 2021|Jesse W

Fantastic hotel

Brilliant hotel. Funky, friendly. Excellent room with free soft drinks mini bar. Superb breakfast with a really wide choice of things to eat. Excellent quality too. Exceptionally comfy beds. Can walk to Old Spitalfields Market. Highly recommend. ...

November 2021|ailsarutter2021

Top spot, super comfortable stay

Lovely hotel with very comfortable room. Delighted to discover the complimentary mini bar each day which was a nice touch along with drink on arrival and wine hour in the Andaz Lounge! Nice! Nicely tucked alongside Liverpool Street Station it was easily accessible and within a short stroll of Shored...

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October 2021|148roshc

Excellent hotel

Great hotel staff very helpful excellent location. Thoroughly recommend . Mini bar replaced each day. Lovely clean rooms. Would definitely go there again. Staff were very helpful from front of house to housekeeping....

October 2021|mcirill0

A beautiful modern comfortable hotel.

A great location right next to Liverpool tube station. Spitalfields is a fantastic neighborhood. The Hotel feels new or newly renovated. The rooms are large and comfortable. My only complaint, which is a complaint with many hotels right now, the services are curtailed due to Covid, however the price...

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September 2021|Gumprect

Location and Staff make this hotel 100%

I came here for a very busy business trip. After a long travel day I was welcomed with an upgrade and bottle of Prosecco because my room wasn’t ready (even though I was 3 hours early for check in). Throughout the stay everything we needed was available and ready at a moments notice. The hotel is ste...

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September 2021|211bgomez

London Andaz

The staff and employees bent over backwards to make sure that I was comfortable and prepared for a very important business meeting. They moved heaven and earth to make sure that I was well taken care of. I would not hesitate to return when the opportunity arises. ...

September 2021|tduffy2021

100% recommend

The staff at Hyatt Andaz gave us some of the best service we've ever experienced, and the hotel was also lovely. The staff seemed to anticipate our every need, before we had even asked. The deluxe room was bright, airy and spacious and the fast-fill bath luxurious. They have really taken on board th...

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September 2021|TBW_12492

Felt taken care of

The whole time in the hotel I felt taken care of. All staff members were very attentive and kind. The room was clean and the shower water was warm. The bed was so soft I fell asleep almost instantly. I cannot wait to go back....

September 2021|onuallainc

Stay and Wedding at the Andaz Liverpool Street London

A truly wonderful experience for our whole family (all adults). Staff were extremely attentive at all times. Wedding of our son was the occasion for our visit to London and stay at the hotel. I would gladly recommend the hotel to anyone wanting a caring experience and also a fantastic wedding exper...

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September 2021|Gwendoline M

Great hotel and staff

Lovely and distinctly different room. Good food and friendly attentive staff. Complimentary drinks on arrival and complimentary (non alcoholic) mini bar were nice touches. Room had personal touches that made it feel more personal like a free standing alarm clock. Very comfortable bed. ...

September 2021|Nigel R

2 nights, great hotel, would recommend ll day long

Stayed with our 4 year old for 2 nights whilst seeing friends and going to a wedding. lovely setting, great room, great staff, perfect breakfast, amazing location. Staff made a reall effort with our daughter, she loved the little adventure ...

September 2021|Jakenaylor88

An amazing hotel

The Andaz is so convenient to Liverpool st station and the area is now very well served by shops and restaurants and has become alive in the evening The staff are professional but friendly and very caring in particular Aurelia - Jad - Claudio - Klodjana - Arthur - Victoria - Francesco and of course...

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September 2021|tprees

Great stay at Andaz Hotel

My husband and I stayed at the Andaz last week for our honeymoon and it was great! The interior is really cool and artistic, the staff are lovely and friendly (always say hello when you’re coming in/out), it was very clean and the room was nice and big. They have nice extras like a ‘wine hour’ every...

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September 2021|estherscott

Great hotel and staff. Only a bit noisy Saturday early morning

Lovely hotel and staff , had some noise from outside on Friday and Saturday night, sirens and shouting about 2-3am Room service phone was never answered, had to go down to main desk, which was next to bar and told could give them order , but was already there so got myself. So some service not 5 s...

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August 2021|stevemoorcroft

Amazing

Our stay at this hotel was perfect in every way. The location is ideal to access all of central London. The staff are friendly and helpful and made us feel very welcome. The rooms were very well serviced. The bed and pillows were very comfortable. The shower was powerful with lovely complimentary to...

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August 2021|Amanda A

East end experience

Situated in the east end of london hotel Staff welcoming friendly and helpful , rooms spacious and clean . Located in the heart near to spitalfields market and brick lane .station just around the corner from hotel . ...

August 2021|pauljgj53

Family weekend to London

Wonderful family weekend in London with the Andaz again. Breakfast was beautiful, lunch was lovely and the location made it so easy to explore London. Both our children had a great time, and the atmosphere is lovely. The room was perfect for our family also. The highlight was Eastway lunch which...

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August 2021|Dream23544024221

Excellent London hotel

We stayed at the Andaz hotel to use as a base for our daughters 15th birthday. The hotel had a great atmosphere and even though we were only staying for one night, we enjoyed the wine evening. The rooms were ideal - inter-connecting rooms which were large and well equipped , including the compliment...

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August 2021|bretpack

London Stay

Looking for somewhere to stay for my birthday and having experienced some other Hyatt Andaz, thought we would give this one a try. From the minute you walk in, you feel welcomed and almost like coming home. Special thanks to Klodjana who we interacted with the most for her welcoming, helpful and ...

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August 2021|Nicky S

great stay

The hotel is ideally situated to Liverpool station/underground being only yards away. It is also adjacent to some eating establishments and bars. And only a short distance from Spitafields market and Brick lane. I would recommend this hotel to family and friends. The staff were all very friendly and...

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August 2021|kittywoo1

Beautiful hotel with great service

We were so pleased with our stay. The hotel is beautiful, stylish and clean and the staff were all lovely, friendly and welcoming. The glass of Prosecco on arrival was a real treat! We had everything we needed in our room and breakfast was delicious! Lots of choice and pleasant service. The hotel is...

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August 2021|debbymaria

Excellent stay

We had a fantastic stay at The Andaz with our 2 yr old. The staff were so friendly and complimentary drinks as we checked in as well as when we sat at the bar were a lovely touch. The decor is fantastic and our suite was a generous size and the bed so comfy. Breakfast was delicious - worth the visit...

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August 2021|emmafish2021

Lovely hotel, lovely staff

Family room was spacious and clean. Staff were friendly and welcoming, especially Jad on reception. Lovely breakfast with plenty of choice, catering team were welcoming and very accommodating. Will definitely be back....

August 2021|32ddar2021

Lovely girls night out

Husband paid for a night out for me and my daughter. Lovely night out for a chill with lovely food and drink. Staff were attentive and we had all the help we needed. Overall I would highly recommend this hotel...

August 2021|graemef101

What a gem..totally recommend,spoilt us as soon as we arrived.

Front of house staff were amazing-Special mention to Claudio who had the perfect balance of professionalism and humour! The drinks upon arrival and when leaving and the chance to sit and chill made a huge difference-...

August 2021|bellisimatinas

What an amazing hotel!

We stayed for one night with our two very young children, 12 months and age 4. The hotel had a lovely baby bed ready for us and left some little treats in the room for them. This really made us feel so welcome! Drink on arrival and nothing was a problem! Honestly one of the nicest places we have sta...

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August 2021|cressidaturton

Great City stop over

Great hotel in middle of London great value, close to main attractions and plenty to do and see. Great food and friendly staff on hand. Will defiantly bring my Wife to stay for a few days great place....

August 2021|Mctony64

Sublime!

We had an amazing experience at Andaz. The room, the breakfast and most of all; the staff were excellent. They accommodated us even after checking out. I Would recommend to anyone considering staying in London!...

July 2021|humad786

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear humad786, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you had a wonderful Andaz experience! Such a pleasure to hear our colleagues were so accommodating and offered you a wonderful stay. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic hotel

Enjoyed our stay from start to finish, efficient check in and out . Spotless hotel , comfy spacious room , lovely fluffy towels . Perfect location next to Liverpool underground, plenty of bars and restaurants. Great breakfast, a little chaotic on 2nd day but I think this was due to Covid restrictio...

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July 2021|Safari30421609256

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Safari30421609256, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you had a wonderful Andaz experience! Apologies for the minor delay at the breakfast, your feedback has been shared and we will make sure to improve this with our amazing team members and colleagues. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing

Our stay here was incredible. Staff were very friendly and so much complimentary stuff such as free wine and Canapés in the evening. We are looking forward to returning soon. The room was so nice and the bathroom was lush....

July 2021|fransnell97

Fantastic hotel

We had a fantastic stay, service was incredible- going above and beyond for our stay. Breakfast was lovely with a great menu. Will definitely stay again and recommend to anyone. The room was very clean and much bigger than expected. ...

July 2021|hannahduggie44

Can’t wait to come back again!

Love everything about the Andaz. Staff made our trip so special for my daughters 18th birthday even down to the complementary bottle of wine and chocolates put in our room on arrival. The rooms are so luxurious and brilliant location in the city....

July 2021|lmprendergast

Great stay

Lovely hotel that still offered a lot of amenities even during COVID. Check-in was easy and appreciated the welcome drink. The evenings offered free wine and snacks which was a definite plus too. The rooms were large and luxurious, if a little dark but overall lovely hotel. Also the breakfast during...

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July 2021|Sunjit K

Great hotel

Enjoyed a great stay at this fabulous hotel. We had a great room, it was a good size and nicely decorated. All the hotel staff were fabulous and so courteous. We used room service as well as the restaurant and the food was great from both. I’d strongly recommend!...

July 2021|BiilySwift

Perfect staycation for east London

This hotel was the perfect t location for Liverpool Street and east London/the city. The complimentary perks were a nice touch. We had one slight issue with our second morning breakfast but really, the lesson was don’t go anywhere without your phone in the COVID world we live in! We needed it to a...

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July 2021|haroberts7

friends in the city

Top experience from beginning to end. Staff/welcome outstanding. Felt looked after. Location could not be better. Room large, clean and modern, amazing shower/bathroom. Olga at breakfast was super helpful and went above and beyond to assist us in organising our plans. Would love to return to this h...

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July 2021|citygirl321219

Perfect anniversary stay in a luxury hotel

My girlfriend and I had the most incredible stay for our anniversary at this gorgeous luxury hotel. From the initial friendly greeting at reception by Artur, we knew we would be well looked after. The food at breakfast and room service is 5*. The rooms are luxurious, complimentary mini bars and coff...

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July 2021|charlieeeb7

Another Brilliant stay

Our got to London hotel we simply love the place 💙💙. The only negative is having to leave and come home. The staff are different level they go above and beyond nothing is ever a problem for them. If you are booking a London hotel then you wont get better than here....

July 2021|N532REpeterk

Excellent service and great location

Stayed for a couple of days and the staff couldn't do enough from check in to anything we asked them. Bedroom are large and well equipped. In need of an excellent restaurant as a 5* but loads nearby and the brasserie was good....

July 2021|Clockhouse2014

Fab Stay!

What a great hotel! Luxurious without being stuffy or intimidating; Funky design and good choice of dining and drinking options. Friendly and helpful staff, well-appointed rooms, The choice for breakfast was very good and tasted fab. ...

July 2021|hazelp706

Great Stay

Recently completed a 4 night stay here as a very local staycation. My partner and I are local to the general area and are familiar with the locality. We chose to stay here because we were keen on being possibly even closer to some our favourite restaurants and eateries. We also generally wanted to b...

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July 2021|mindgrapes

This is the place to stay in London. Hip, big suites, super fun staff.

Everyone in this hotel front of house, bar, room service is incredible. I haven't stayed somewhere like this is London where the team actually seem to GAF and enjoy themselves. Great location, not a single con to the stay, all pros, just like the people who work there. Cant wait to go back....

July 2021|claire s

Beyond fabulous

I cannot recommend highly enough. We were treated with such genuine enthusiasm and care at every point of our stay. Finding us a table to watch the England game at dinner was effortless. The aesthetics of the hotel are stunning too. ...

July 2021|ClaireMM1234

Stylish Room, Great Location, Wonderful Staff!

The hotel itself is stunning and very stylish. It's in the heart of Liverpool Street with lots to do nearby. The staff were lovely and very attentive. They were especially helpful when helping me to organize surprise treats for my partner as we were there for a special occasion. It was great to have...

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July 2021|Arianna S

Fantastic stay

Amazing hotel , all the staff to the hotel cleanliness including bedrooms. Would definitely stay again if I was ever in the area. Celebrating a special belated birthday due to lockdown. So extra special. ...

July 2021|Maria S

Excellent hotel as expected

A high quality hotel as one would expect for the price. There was no noise from the street or nearby Liverpool St station. The room and bedding was very comfortable and the staff attentive. Didn't disappoint and would stay again. ...

July 2021|ls5712021

Superb experience and location !

A rare find in London. I loved the boutique nature of the decor and the personal approach of the staff. The rooms are well designed and had everything I needed - the shower was divine !! The hotel location is perfect for seeing the sights and for restaurants both in walking distance or a quick journ...

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June 2021|amanda S

Fantastic Stay

From the moment you step through the revolving doors you are made to feel exceptionally welcomed and special. Every single member of staff I encountered, bar none, were so attentive and caring. The hotel location is very good for getting around and is spotlessly clean. I cannot find fault. ...

June 2021|CMJellytot1

Customer focus

My wife and I stayed for 2 nights. A very warm, friendly but professional welcome at reception by Artur and the team. We were updated with all the information about the hotel that we needed during our stay. Lovely breakfast and excellent service once again by the staff. Thank you to the team , t...

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June 2021|_pjdandmjd

Excellent

The hotel staff are very helpful and friendly and made our stay very comfortable. The Andaz is in an excellent location for sites with Liverpool Street station 2 mins away. Our room was excellent and very comfortable. Will be returning....

June 2021|Karen M

Stunning Hotel

We absolutely loved our stay at The Andaz! The rooms were fabulous, the staff were amazing (Claudia on front desk was just lovely) we went for our anniversary and the hotel surprised us with a bottle of wine and a lovely note with some chocolates in our room!! It was just amazing and we loved every ...

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June 2021|Scarlett M

Birthday celebration

Can't sing enough praises for the quality delivered by the staff. Will definitely be going back and I have already started recommending the Andaz to my friends. From complimentary glass of prosecco on arrival to the overall helpfulness of the staff with birthday prep and execution, it was great....

June 2021|akilgreenidge

A great hotel

Another great stay at the andaz. Covid safe. Friendly informative staff. Great makeover of hotel. Breakfast is exceptional. Room was excellent... clean and nice touches. Excellent value . Wine and canapés in the evening for guests a lovely gesture ...

June 2021|nic0labax

Wedding at Andaz

We had the most perfect wedding at Andaz Liverpool St. The staff were so attentive with us and all the guests. With Covid and social distancing still being a key part of any stay, the hotel was set up perfectly to deal with all eventualities. It was perfect. ...

June 2021|stephencO7026YG

Beautiful, welcoming hotel

Great artistic decor. Welcome reception with complimentary glass of Prosecco (more hotels should do this)! Best night’s sleep in a hotel - comfy and very large bed (we had deluxe king). Fantastic breakfast. Highly recommended and we would definitely re-book. 1 minute walk to Liverpool Street statio...

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June 2021|WB947

Great weekend with a friend

Fab hotel, staff were amazing throughout, very attentive and worked so hard to make everything perfect. Lots of options for food and drink. Excellent location. Would highly recommend. Look forward to 1901 being open next time around. ...

June 2021|JulesJonesBoult

Brilliant stay

Loved the stay at the Andaz! We were welcomed with Prosecco and the staff were brilliant! We explained to Klodjoina that we had missed some celebrations in lockdown and she sent chocolates to us - made it so special! Loved the wine hour and breakfast was fantastic. Would totally stay again!...

June 2021|hatties37

An ideal central London stay

Very impressed with the customer service and the high standard of all aspects of my stay. Room was wonderful and the staff was ready to assist with any issues 24/7. The windows don’t open but this was totally compensated by the wonderful views! All of this combined with a reasonable price for a 5 st...

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June 2021|sta144

Comforting oasis right by Liverpool St station

The Andaz provides comfortable rooms and a wonderful welcome reception. Breakfast is excellent and high quality. A slice of luxury, starting on check-in. Nothing is too much trouble for the staff. The price included a free soft drink mini-bar and a Nespresso machine with plenty of capsules. The glas...

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June 2021|dwvane

Will definitely return, actually I have already booked a room at the Andaz again for less than 2 weeks time.

Very impressed with the Andaz, the staff were friendly and efficient, I was offered a glass of Prosecco at check in which is unusual for a London hotel (I have stayed many many times at lots of London hotels particularly The Savoy and The Corinthia) The location of the Andaz for me now is perfect, ...

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June 2021|28Suzie

Fantastic as always!

The staff went the extra mile to help us celebrate our special occasion. The hotel is beautiful and all the hotel bars and restaurants makes it very easy and convenient to relax. Staff are so helpful and rooms are stylish and comfortable. ...

June 2021|EmOsbo91

Exceptional Stay!

The most welcoming and easy to stay hotel. Really happy and caring staff that were constantly attentive and made everything about our stay perfect! Also perfect black out curtains for the centre of London....

June 2021|mfortuneely

Great Hotel

This hotel is exceptional. Spent 2 nights there last week and have nothing but positive words to describe this venue. The food, room, hotel were all 5 star, so thank you for the great time and look forward to returning over the summer holidays. ...

June 2021|marknorniron

Superb Hotel with great location

Recently stayed 3 nights in a large King room at the Andaz and it was excellent. The service impeccable and attentive, the location is great for tube access and local bars & restaurants with Spitalfields literally over the road. Honestly couldn't fault the experience at all ...

May 2021|damonpiall

Excellent Customer Service

Staff caring and extremely friendly and helpful (special thanks to Artur on reception). Hotel has a great vibe to it, especially the public areas such as the foyer and the stunning Rakes Restaurant which has a great restaurant manager who was extremely friendly and helpful - and the food is good as...

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May 2021|arwellhouse

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Arwellhouse, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. Thank you so much for taking the time and trouble to leave a review highlighting the modern décor and quality of our Rake's cafe. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great place to stay

Great hotel.Rooms are lovely and the food is good to . Fab location, underground just a few minutes away Staff were very attentive and couldn’t do enough for you. Will definitely be back . Well done Andaz...

May 2021|12shells

A real boutique hotel moderately priced

Spotless hotel and attentive welcoming staff, was great to be able to stay in a hotel again. Great breakfast included and a glass of Prosecco offered on arrival by friendly welcoming check in team. Claudiarina (I hope that’s right) thank you. Would stay again and recommend. Will be even better once...

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May 2021|ddV7241UT

Great place to stay

Staff were tentative and location brilliant. Recommend for a weekend city stay. There is a lot in the area to see with much history around and a very central location allowing the possibility to see other parts of London easily....

December 2020|diegoramirezdr

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear diegoramirezdr, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Loved it

Really enjoyed our stay here. The hotel itself is stunning and the staff were very friendly and helpful. We paid for a suite which wasn't as I expected due to there being no sofa as the pictures suggested. The pipes also did bang when taps were running. However, the bed was so comfy and we really en...

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December 2020|laurel234

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear laurel234, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience and thank you for the feedback regarding your room set up and the plumbing; we will advise the relevant departments to ensure we are providing better service for our guests! We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing city hotel

We have just come back from a family holiday at the Andaz . It was my three year olds first time to London and the staff made her feel so welcome with gifts and sweets. The hotel is a true 5 star treatment . big comfy rooms , fee mini bar, fab breakfast . very funky design . The hotels location is ...

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December 2020|Janion

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Janion, Thank you for taking the time to leave a review of your recent stay with us! I am so glad you had such a wonderful time at Andaz London and we hope to welcome you and your family back again – hopefully for another Christmas celebration next year! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Felt welcome and safe throughout our stay

Despite the lockdown, the hotel put in a lot of measures to make sure everyone felt safe (mandatory masks, adhered by both staff and customers), housekeeping only by request, sanitation points in multiple points, reduced occupancy. Yet throughout it we still receive amazing service and little touche...

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November 2020|sirpolymer

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sirpolymer, Thank you very much for sharing your lovely feedback and for taking the time to fill out the survey. We are glad to hear that you had a fantastic stay with us. Indeed our customer safety is our top priority and we are committed despite the current restrictions to make sure we provide our true Andaz service. We hope to welcome you back soon. Regards,

Exceptional stay

I'm pleased to have chosen this Hotel for a day out in London.Everything that you would expect from a 5-star hotel is there.I would come back again when they re-open.Many thanks to both Receptionist and the reservation Team for accommodating me last November 2,2020....

November 2020|Rogelio I

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Roger I, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you had a wonderful Andaz experience and we very much look forward to welcoming you back once our doors are open once again! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic over night stay

Really impressed with our stay, the room was beautifully clean and fresh,the staff were extremely attentive and helped us feel comfortable in the current situation with clear procedures in place to ensure that. We felt very taken care of and would highly recomend to my friends and family. The locati...

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November 2020|gabbyriccitelli

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear gabbyriccitelli, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! Thank you for your feedback regarding our styling and the atmosphere of the hotel; conversely, I am delighted to read that you enjoyed the location of the hotel. Thank you for noticing our procedures and the cleanliness of the room, our guest safety is really important for us! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Lovely hotel

We had a lovely overnight stay at this hotel. Everything was spotless. Was impressed by the attention to safety in these Covid timesThe breakfast was sensational with a great selection to chose from Would love to stay again ...

November 2020|lynn o

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Lynn o, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

WEEKEND SHORT BREAK

A very good choice of hotel right next to Liverpool Street Station. We were welcomed by the receptionist who took our temperature then offered us a glass of bubbly. Our room had a seal on the door saying it had been cleaned and it was safe to enter. The room was very clean and they provided us wi...

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October 2020|M6913PRcarole

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear M6913PRcarole, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! I am also glad that our staff made you feel safe and secure during your stay. We look forward to welcoming you back to Andaz London soon! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Jad on front desk! go just to meet him :)

hotel right by Liverpool Street and in the square mile... hotel very funky, but the shining star is Jad on the front desk - he made our stay memorable as he was just so NICE and friendly and couldnt do enough for you and made you feel like you were a billionaire!!! Thank you Jad :) XX ...

October 2020|dawlucy

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Dawlucy, Thank you for your review of your recent stay with us! Thank you for your feedback regarding our styling and the atmosphere of the hotel; conversely, I am delighted to read that you enjoyed the location of the hotel and is great to see that our team and Jad in specific took such good care of you. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent, clean and great location !

Super clean, very comfortable rooms, great shower/bathroom, welcoming hosts, and very nice location right next to tube, close to Shoreditch and spittle field market. Lots of cafes around, bustling area but hotel just off main st so not noisy...

September 2020|karimmE906MM

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear karimmE906MM, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Romantic night away

We had a very pleasant stay the staff were very helpful and welcoming expecially Matel on reception location was great we would definitely return to this hotel. There was an extensive choice of breakfast. ...

September 2020|Melanie B

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mjane30, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Our dear Matteo at the Reception, will be thrilled to hear that he was able to assist you and offer you a wonderful stay. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Memorable

Clean, comfortable hotel with friendly and helpful staff. The bedroom was spacious, quiet and had a wonderfully comfortable kingsize bed. Tea, coffee and bottled water provided free along with soft drinks and snacks. More than adequate wardrobe space for 2 adults. ...

March 2020|eln559

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear eln559, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Great hotel in a perfect location

My husband and I really enjoyed our recent stay at the Andaz. Without exception, the staff were warm and welcoming. That really makes a difference in such a large hotel. We were booked in a Queen room and offered a King room for a modest additional charge. We took the upgrade and loved the King r...

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March 2020|CCSusan

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear CCSusan, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! We are glad to hear you have enjoyed our central location and proximity to all what London has to offer. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Another great experience at the Andaz

I recently spent a week at the Andaz London Liverpool Street. I have stayed here two other times in the last year and had great experiences. This time my oldest son tagged along with me during his spring break. Nicholas on the guest relations team was absolutely fantastic in reaching out in advance ...

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March 2020|Mark N

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mark N, Thank you for your review of your recent stay with us! I am delighted that you enjoyed again your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

EUROPEAN VACATION

It was an emotional trip, as it was our first time traveling with our grandsons in Europe as young men. We"ve experienced several family and close friend losses over the last few years and this trip was our way to reconnect as a family. We were apprehensive about the travel, however after arrivin...

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March 2020|slatson1

Owner Response

Mario Flanagan, General Manager at Andaz London Liverpool Street, responded to this review

Dear slatson1, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Our team members will be thrilled to read such a wonderful feedback. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With my best regards,

Great location, attentive service, comfortable rooms

A real pleasure to stay here on business. Very friendly and attentive staff, comfortable rooms with the most important amenity - a coffee machine! Relaxing public spaces and evening drinks and canapes all welcome...

March 2020|PandaeyesCH47

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear PandaeyesCH47, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards,

Visa collection trip

This hotel is exceptionally positioned. All but adjacent to Liverpool Street Station, you can connect to the London Underground (central line) two stops only to St Pauls. The station proximity does not create any noise so is not a factor. The staff are friendly and helpful, the hotel is clean and th...

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February 2020|pwilli84

I would stay again in a heartbeat!

The staff were so attentive and anticipated our needs. They were pleasant and engaging and very friendly. The location is perfect - close to my office and close to the Liverpool train station. The station was a great resource for small shops for food and general merchandise and I used it regularly. ...

February 2020|TheeOh

Overnight stay

Very convenient for Liverpool Street station. Views not great from room windows but very quiet considering its close proximity to a busy station. Very clean and comfortable. Great experience and value for money if you are able to book at the right time when the rates are not at their highest end r...

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February 2020|ewhite652

Fantastic hotel

Great location. Friendly, help staff. Early check in offered without having to ask. Lovely room. When we returned in the evening we were ushered towards complementary canapes and wine, had an excellent time with other guests. ...

February 2020|aconway808

Hotel reveiw

Good location, personalized service, excellent staff. Made me feel welcome, recognized and home away from home. Since the renovations, rooms are also very modern with right amenities needed as a business traveller. ...

February 2020|Curiosity777431

Great hotel. Great staff. Great experience. Will definitely stay at this location again!

Great hotel. Great staff. Great experience! Mateo, Boris and the remainder of the staff encountered went Above and beyond in their attention to our every need. Look forward to the next opportunity to experience this hotel!...

February 2020|969dls

Tremendous hotel in one of London's most exciting neighborhoods

We have stayed at Andaz twice and both times the hotel and staff exceeded our expectations. It's the little things that count: The glass of wine when arriving, the attention given to special needs and requests, the general professionalism and warmth of the staff. The hotel's design is fabulous and t...

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February 2020|Vacation56543661957

Lovely stay!

Excellent stay! Staff were very friendly. The room was very quiet and the bed was very comfortable. Fantastic location right next to Liverpool Street station! Would definitely recommend staying at the Andaz hotel. ...

February 2020|Smalice91

Andaz, Liverpool Street, London

Very friendly and welcoming team to greet and check-in. Thoughtful design from lobby to bedroom. Good night's sleep after a long week. Sleep was the main thing - I don't always sleep well in any hotel. 'Will certainly be coming back....

February 2020|normansawers

For an excellent stay in a cool atmosphere

Many rooms, not all, are big enough and provide a stylish environment including modern bathrooms. The location at Liverpool Street station is central and therefore advantegeous. The service team is very kind and friendly. Just one point, regular guests should be recognized and served in a more indiv...

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February 2020|michaelnawrath

Business Trip to London

great place to meet people in a modern but relaxed atmosphere, and great food options as well. The room was very comfortably sized and the sushi restaurant was great. i have a business breakfast in the 1901 restaurant and both my business invitee and I enjoyed the variety and quality of the breakfas...

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February 2020|Trek383279

Happily surprised

Excellent hotel, surprise find. Great value for money. Nicely designed rooms, great bathroom and good beds. Slightly confusing layout as it’s a refurbished older building, but the renovation has been done very tastefully....

February 2020|J1290HPpeterd

Fantastic Hotel close to the city

Nice setting with friendly staff and excellent food and rooms. Located in the city of London close to Liverpool Street. easy to be reached. modern hotel with inhouse restaurants. business area very professionell....

January 2020|Apfuderer

Excellent London venue

Newly refurbished Andaz Liverpool st is an exceelent hotel, modern decor, good location and comfortable surroundings. The staff are just fantastic willing to help and make yours tay as comfortable as possible....

January 2020|Xoidy

Superb

A seamless check in followed by a superb stay and seamless check out. The restaurants were well beyond expectation with food and drink being top quality. Room far exceeded expectations. All in all the stay was a pleasure....

January 2020|tn0rt0n

Memorable night in an Amazing Hotel

We loved this hotel. We wanted a memorable night on the last night of an overseas holiday and we got more than that. Great service, a warm welcome, a gift of champagne in the room and a fabulous breakfast....

January 2020|Noreen W

Unforgettable stay

The staff was extremely courteous. The rooms are very clean. Exceptional customer service, especially associate named Ali - he greeted me in my arrival night, explained everything about the hotel, about local attractions, and sent me a welcome gift of delicious truffles and a cute little map of Lond...

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January 2020|olgushka108

Great accomdations at Andaz

I had a great experience at the Andaz London Liverpool. I will recommend this hotel to anyone who goes to London. Great food and great staff. Very nice and professionally with artistic decor in the lobby....

January 2020|sharicecannady

Refreshingly colourful, hip hotel that feels like a boutique hotel experience

Andaz Liverpool has personality in the best way. Staff are a delightful blend of friendly & casual while still respectful. Food is colourful & flavourful. The lobby, public spaces and guest rooms are creative and unique. It definitely doesn't feel like you're staying in the usual elegant, but dull h...

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January 2020|OzCanuck_2020

January visit

Excellent location for an East End stay in London. Friendly, welcoming staff at check-in. My room was not ready (arrived at 11am); worked in a comfortable area off the lobby. Staff made me barista style coffee twice. No charge. Room upon entry was well appointed, clean and quiet....

January 2020|adrianmswift

The Carlyles In London

Three couples with adult daughters staying in London for Xmas and New Years What an Amazing stay at the Andaz in London Location - close to world class restaurants and shopping I would recommend this hotel with its incredible staff to everyone...

January 2020|infoP7886IE

Gorgeous hotel!

One night stay with my teenage daughter. Staff are very friendly and courteous. Rooms were beautiful, spotless and location handy for the station. Wished we could have stayed longer! Will def be back....

January 2020|JoBol1978

Excellent hotel

Stayed here with a few friends. Great service upon check in and within the room. The room was very big and spacious. Very happy with the area, as it was Close to lots of lovely bars and restaurants. I would recommend. ...

January 2020|mandyhiggio

Style & Service set this hotel apart from others...

We traveled to London for the New Year. This was our first time staying at the Andaz. The style & vibe of the place is amazing. The staff members are friendly and attentive. The morning coffee (which is available all day) and the "happy hour" cocktails are a nice touch. The rooms are big (by Lo...

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January 2020|Todd K

Great experience while transiting in London for 1 night!

Arrived in London early in the morning. Andaz London was able to check me in a room well before check in. This was highly appreicated as we had just finished a sleepless red eye from the States. Will definitely come back and stay at the Andaz London!...

January 2020|mhyatt85

my stay at Andaz - london

I am very happy with my stay . The staff and customer service is amazing . My overall experience was very good.The free coffee beverages , the red and white wine in the evening gave a very good ambiance to the lobby. I highly recemmend Andaz - london ...

January 2020|Scenic706211

Excellent Hotel and location

I absolutely recommend this hotel. Staff were phenomenal as well as the facility. Espresso machine in the lobby is awesome. The breakfast buffet was one of the best I have experienced. Excellent gym facilities and you are 10 min walk to the tower of london and white chapel. Don't look any anywhere e...

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December 2019|Chad D

Top Quality stay in a fun/surprisingly lively area

We’ve been to London many times. We usually stay between Coventry Garden, Mayfair, Kensington. We were taking the train into Liverpool Street station so we thought we’d give the Andaz a try - since it is in the same building as the station. We’re very happy we did. The hotel is beautiful, modern ...

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December 2019|jpw710

Very good

The hotel is new and very clean . The rooms spacious and the bathrooms large . The breakfast variety can be improved. The breakfast is expensive. The only downside is that it is not in the center of the city . ...

December 2019|Maria A

Expensive but worth it

The hotel staff was by far the most courteous and helpful I have ever encountered. They were a delight to work with. The rooms were comfortable and well serviced. Facilities were available were all in order and working properly. As the headline states London is a bit expensive so be prepared t...

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December 2019|ewright332019

Very welcoming staff

The staff spoiled us on everything. We appreciate all they did and will definitely come back again. Veronique and Alice are hot notch. Everyone is fantastic. Some rooms may be noisy, but that stopped at midnight so it was cool. ...

December 2019|Margaret G

Andaz Hyatt

Fantastic location & service. Highly recommend.. Lovely rooms will have this as my go to hotel now . Great location by the tube great for walking food bars on the doorstep. Winder how i haven't noticed this place before. ...

December 2019|Nanni M

Amazing stay at the Andaz

I stayed here for my birthday a d the staff went above and beyond for me. The customer service is excellent and I would definitely stay here again. The location is ideal as its next to liverpool street station so you can get around easily. ...

December 2019|saimamughal2027

A True Guest

The Andaz hotel in London at Liverpool Station is an excellent hotel on many levels. Their location is extremely convenient. However, it is their service that sets them apart. I checked in early as I had a business meeting and had just arrived on my flight. They accomodated me with an excellent ...

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December 2019|K8513MOtimothyb

Great stay again

Great hotel!! Fantastic staff, attention and location. Stayed at many places and here before too - still great Great hotel gym too. Staff great especially Joelle. Thoroughly recommend and will stay again ....

December 2019|judithfischererlach

Single night stay in a King Room at the Andaz

Excellent service, lovelly room and friendly staff. Check in was quick and an upgrade to a King Room with an outside view, both my wife and i cant complain. We did have some issues with the power tripping off in the room due to a leaky iron but we was made to feel top priority and all was quickly so...

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December 2019|jamesh0well

Great Hotel in a Convenient Area

I would certainly recommend the Andaz...any issues I had were addressed quickly by the front desk staff. And the mini-bar in the room is complimentary, which means I was able to have a convenient source of drinking water (my main travel-worry) during my whole stay! There are several restaurants on s...

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December 2019|FellowTraveler723965

Attentive staff that truly listen to you.

Ali T went above and beyond. He understood my requirements, made sure to follow-up to see if I was happy with the room, arranged for a couple of small gifts (chocolate, etc.) and left a handwritten note. Very gracious. ...

December 2019|Teri H

Best staff ever

Great hotel, great location, best staff I’ve ever had and I travel globally a lot. They went above and beyond daily. Room service was great. Free wine hour every night and a guest party Wednesday nights. Great experience ...

December 2019|Russell D

Lovely place

Great staff and pleasant experience. Convenient to everything. Tube stop tight there! Rooms chic and pleasant. Food just fine. Good value for money. Was nice to be able to jump on the tube in seconds but yet be in a chic hotel....

December 2019|lizziepoo41

Wonderful stay

The Andaz is incredibly conveniently located adjacent to Liverpool Street Station. YET it could be miles away in the countryside for the quiet and detached feel it provides. Funky reception juxtaposes with traditional settings. Great room, great experience....

December 2019|clrathbone

Superb hotel

Perfect location for our planned activities. Easy access to transport. Great vibe at this hotel. Discreet luxury and great breakfast. Helpful friendly staff. Forgot hair straighteners and within minutes I was provided with them in my room. Very please overall with my stay. ...

December 2019|carolpC2417YB

Stylish and friendly

Started to celebrate our anniversary. Chosen for location. Very well appointed hotel, great breakfast and friendly attentive staff. Great selection of bars and restaurants in the hotel and surrounding area. ...

December 2019|Ade P

The cleanest hotel I’ve stayed at ever.

We always try to stay here when me and my family come to London. The effort they go to in order to maximise the comfort for your stay is second to none. My son had the room set out for his birthday last year with cake, balloons and card, signed by a member of staff. It will always be our first choic...

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December 2019|Freedom40640449346

A warm welcome in London

very friendly and helpful staff, great location and great food, hotels in London are expensive so you do expect high standards at all times and this hotel certainly goes the extra mile to make sure you have a great experience....

December 2019|438shirleyg

Brilliant Customer Service

Great location, very comfortable rooms, brilliant customer service with loads of attention to detail, good size gym, really enjoyable stay. Liverpool street station connects you to most points of interest in London....

November 2019|Michelle E

superb stay in the East End

we have been staying at the Andaz for the last ten years a couple of nights a year. Something has changed and made this good hotel, and unbelievably great hotel. the staff was so attentive. the wine hour in the reception is amazing and a great way to connect with other travelers. ...

November 2019|denalda

Lovely

I would highly recommend Andaz London Liverpool Street due to location, customer service, staff and comfort Definitely staying here next time I visit London. Travel from the the hotel is excellent. Tube station on the door step...

November 2019|Thakks

A terrific experience.

This was exceptional experience, with tremendous service and consideration from staff - and one I recommend and hope to repeat. Especially helpful during my stay were Toto (at the door), Maria in Housekeeping and Amil for mini bar. Also Ali at the front desk was very helpful. Superb staff indeed!...

November 2019|delisawhite

Best hotel in London

This hotel and its staff are so great I want to keep it a secret so that they don’t get too busy. We had the best checkin experience ever with a friendly welcoming team. Nothing was too much trouble. We really felt special and appreciated as guests. Great rooms too. Large, clean, well designed and e...

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November 2019|Louise4252

The Andaz Amazed

Warm and friendly staff. Amazing customer service. We can't say enough positive things about our stay with Andaz. Really do appreciate the acknowledgement of our honeymoon as the hotel gifted us with bottles of Champagne and lovely letters/notes. ...

November 2019|nicole608

Andaz Liverpool Street A Great Stay

We always stay in the Andaz Liverpool Street when in London on business. It's walking-distance to most businesses, right next to the underground subway, and has very helpful and friendly staff. Ali the concierge always has great recommendations, and a warm welcome for you. ...

November 2019|daspotts

Hits all the marks!

I am a Tablet Plus member and chose this hotel for its location, amenities and proximity to the Christmas Markets and other cool places when walking. The service was some of the best! Great free happy hour with snacks. And the old/new design was super appealing. Loved the modern bathrooms too....

November 2019|Candace666

Primo location, accommodations, service, dining and beverage options

Located in East London in close proximity to Liverpool Station, property is a very trendy offering within a historic building. Lobby area is designed to encourage guests to linger and mingle, and features a daily wine hour for guests, after which one can enjoy multiple and varied dining and beverage...

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November 2019|MPBP

Great Hotel!!

Lovely staff, great location. They make many little steps to help make your vacation above and beyond, including little snacks and making recommendations. Excellent food is located very nearby and it's centrally located at Liverpool Train Station....

November 2019|Tour44053260518

EXCELLENT SERVICE

I really enjoyed my stay at Andaz - I wish they had a pool though. The atmosphere is wonderful and the staff are really friendly and very helpful. My company books Andaz alot as the location is convenient and the hotel is really amazing....

November 2019|dnaicker2019

Trendy Hotel with Friendly Staff

Friendly attentive front desk. They greeted me with a smile and offered me a drink. The vibe was trendy and welcoming. Their lattes were delicious! Nice bar area. Very cool decor and convenient location. ...

November 2019|michelleldangelo

Superb hotel - excellent value for money

We loved our stayed here. The staff were extremely welcoming and friendly. The room was immaculate, modern and very comfortable. The breakfast food was excellent and I was impressed with the paperless check out procedure (so many hotels print an A4 invoice and then put it into an envelope when there...

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November 2019|Mark G

Impressive

The staff at this hotel really add to the experience here. Great location for darting around the City. This is my 4th stay with Andaz, I will be returning next year and hoping the quality, standards and overall feel of this hotel have not changed ...

November 2019|Neil G

Top recommended boutique hotel

Very modern, functional yet sophisticated boutique hotel perfectly located in Liverpool street. top service. Many bars and restaurants. Very good Japonese restaurant. Excellent Gym facility. Perfect for leisure or business. Good price. ...

November 2019|jebelu2019

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear jebelu2019 Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great location and service!

Right next to Liverpool station, a few blocks from cool Shoreditch. Awesome location, awesome staff. The place has 4-5 bars/restaurants RIGHT downstairs, really easy to grab a bite or drink. Highly recommend...

November 2019|Odyssey39583127846

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Odyssey39583127846, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent hotel

This is a wonderful hotel. The staff are brilliant and highly attentive. The room was stunning - designed by Terrance Conran- with every possible luxury. Using Hyatt rewards and the related upgrades made this a very good visit....

October 2019|C4670SJjennym

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear C4670SJjennym, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing Andaz!

Amazing, ultra-hip hotel in fantastic location.. Staff that go above and beyond to Ensure a pleasant stay. Great food. Good gym. Beside Liverpool Street tube station and close to Tower Hill, St. Paul’s, Monument, etc....

October 2019|Freedom274040

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Freedom274040, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Exceptional quality

We enjoyed a lot during our short visit. Our host Mr. Ali Tatlisoy was exceptionally kind, friendly and professional. Many thanks again for his efforts to feel us at home. We will definitely come back to this gorgeous and stylish hotel....

October 2019|Sunshine16604505428

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sunshine16604505428, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Fab Location, Gorgeous Hotel!

Such a beautiful hotel with an incredible staff. The hotel rooms are a great size with awesome amenities. While in the City part of London - it's a short walk to Shoreditch and the public transit. Was there for business so the company paid (a little more than I would normally pay but loved every sec...

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October 2019|staylor1597

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear staylor1697, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

A fine hotel in an interesting part of London

Lovely hotel, full of character, in an interesting part of London. Shoredicth is awash with interesting restaurants and the nearby Spitalfields Market has penty of interesting stalls to occupy the curious shopper. Transport links are also many and varied......

October 2019|23rikt

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear 23rikt, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing

Went here on a business trip, the service was incredible from start to end. They left a note in my room saying I was guest of the day. I received voucher for drinks, home made chocolates and a lovely bottle of red wine. I would thoroughly recommend staying here. Five Stars... ...

October 2019|jamesN5105FV

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear jamesN5105FV, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Beautiful hotel in the heart of London with caring staff

I have stayed 3 times this year at the Andaz and will return a 4th time this year and more visits next year. My experience has been outstanding each time I visited. Staff is very friendly and assists with all needs and inquiries. Hotel is super clean, breakfast is outstanding - this place is a true ...

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October 2019|ginsydaus

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear ginsydaus, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent Hotel

Hotel is always very clean and comfortable. Excellent location for the activity I carry out. All staff without question are polite and a credit to the hotel. I would recommend this hotel for stays in London....

October 2019|burrows1954

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear burrows1954, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great service and hotel

Awesome hotel, staff are amazing. Love the community feeling you get at andaz. Rooms are actually decorated and not just copied with generic photos. They have modeled the checking in area really well. Breakfast is amazing with a few different options....

October 2019|Joran L

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Joran L, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Highly recommend

Great location, friendly staff and 5 stars facilities! Would highly recommend if you visit London for business or leisure trip and what 5 stars facilities in a great location at a fair price! Will come back!...

October 2019|846bernardoa

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Bernardo A, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

London City

The Andaz (old Great Eastern) has taken a series of steps that improve a previously confusing reception/guest interface. It works better, in part because they appear to have increased the staffing and maintained an affable, competent group that greets you and sorts out any issues. Configuration of...

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October 2019|John D

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear John D, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

The Perfect Compliment to a Memorable Trip

From the minute I entered through the revolving door, I was treated with kindness and respect. From the lobby to the room to the restaurants to the fitness center, everything was top rate. The staff is top notch. The location is close to Liverpool Station so one can catch the Underground and Overhea...

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October 2019|tonykhing

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Tonykhing Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Chicago Bears in London

I selected this hotel because of its proximity to Liverpool St station. Now that I have experienced this property I would gladly stay here again. Location is great, tube and overground right next door. Service is over the top, everyone was very nice....

October 2019|markjohnb1956

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Markjohnb1956 Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great location, great welcome, great hotel

Not the cheapest hotel in the city, but worth the extra few pounds. Our trip was just one night to sleep only, so didn't have a chance to experience the hotel facilities fully. London city on a Friday night, but room peaceful and remarkably quiet. Great welcome, and highly recommended. ...

October 2019|Paul R

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Paul, Thank you for leaving review regarding your recent stay here at Andaz London. We are pleased to read that the room and our staff were able to meet your expectations, and provide you with a pleasant stay with us. At Andaz, we know how important it is to offer our guests a quality rest and comfort, for this reason we work as a team paying the utmost attention to every detail to guarantee memorable experiences. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

A fabulous hotel. Convenient to the Liverpool tube stop.

I highly recommend this hotel. Located near the Liverpool tube stop it was easy to get anywhere. Bar served complimentary wine and snacks nightly and the hotel has several very good restaurants right on property. Plenty of lounging areas. The rooms were surprising quiet so you were able to ready wel...

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October 2019|lisapinyan

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Lisa, Thank you for your review of your recent stay with us! It is a real pleasure to read you enjoyed a pleasant stay with us. We are delighted to know that you could enjoy the exceptional location of our establishment in Liverpool street, which allows our guests to enjoy the heart and atmosphere of East London as well as the most emblematic places such as the London bridge or the St Paul's Cathedral. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Rockin Property

Phenomenal service, great rooms, good vibe and a secret free mason hall to boot. The staff were engaging and pleasant. Hotel is located in the hot spot of Shoreditch. They have a great bar and it is right next to Liverpool street station. ...

October 2019|ChrisK2492

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Chris, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel

We love this hotel and the second time we have stayed there and will go back again. Service could not be better, did have a problem with tv at 8pm on a Saturday but within ten minuets the repair man was there....

September 2019|nicholas y

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us and for your loyalty to Andaz! We are pleased to read that the hotel and our staff were able to meet your expectations, and provide you with a pleasant stay with us. At Andaz, we know how important it is to offer our guests a quality rest and comfort, for this reason we work as a team paying the utmost attention to every detail to guarantee memorable experiences. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London, your home away from home. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Nice hotel in excellent location

I liked the hotel since it was comfortable and quiet and easy access to town by subway or on foot. The rooms were clean and had nice interior. I preordered curler, straightner and down pillows and all was there. The gym was OK. Big breakfast with a lot of options but expensive....

September 2019|Anna_Sweden_777

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Anaa, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great Hyatt experience around the world

It is always a pleasure staying at a Hyatt property around the world. The stay at Andaaz ticked all the qualities and more. Could not have asked for a better experience from the hotel. Hyatt continues to be my home away from home. Always happy going back to Hyatt. ...

September 2019|manisht2015

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us and for your loyalty to Hyatt. We are pleased to read that the hotel and our staff were able to meet your expectations, and provide you with a pleasant stay with us, making you feel like home. This is our greatest reward and your comments will be a great source of motivation for all of us. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz, you family in London. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great stay in Andaz London

Great service, great hotel , nice decor and clean and spacious room, attentive service with a shout out to Emanuele who made us feel special on our sons 18th, only round the corner to Liverpool Street station, great bar and food and although not cheap it was money well worth spending ...

September 2019|michaelh89

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Michael, Thank you for your review of your recent stay with us! We are pleased to read that the hotel and our staff, specially our colleague Emanuele, were able to meet your expectations, and provide you with memorable stay with us in such a special occasion. This is our greatest reward and your comments will be a great source of motivation for all of us. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent Hotel

Excellent service and beautiful hotel. Definitely use this hotel again. The 1901 breakfast was very good with high quality items and some unusual items not normally provided on hotel breakfast menu. Rooms very attractive...

September 2019|CRWork

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, We are pleased to read that we were able to meet your expectations, and provide you with pleasant stay with us. We are very happy to know that you enjoyed our delicious breakfast in 1901, specially designed by our Chefs to surprise our guests with a healthy and delicious variety in order to start the day with energy. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Conveniently located in the heart of financial centre

modern and newly renovated property. Rooms are very conveniently designed with carefully thought out and added amenities around the room. Good restaurants and pubs included on the property. I specially love the power outlet and USB ports situated near the bed. ...

September 2019|sbhargava2019

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us! It is a real pleasure to read your comments regarding our equipped rooms which have been specially designed with the aim of offering our guests spacious and unique rooms that allows to enjoy a good rest and a comfortable experience in a beautiful city like London. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great location and service

Great location and service. Id stay there again and time. I really appreciated them looking after my bags once id checked out. Just made everything so much easier. 200 characters is so long when you want to write something but not war and peace....

September 2019|Brook S

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Brooks, Thank you for your review of your recent stay with us! Thank you very much for highlight our exceptional location and service.We are delighted to know that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent location and condition

The most unique thing about this hotel is its shower towel,bed sheet, and slippers whatever is made of cotton. They are the most soft cotton in all hotels I have ever stayed. That makes you relax after a busy day and after taking the shower. I would definitely go back if going back again....

September 2019|London3rdtime

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear London3rdtime, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Super efficient and friendly work hotel

Great hotel in a very good work location. Staff all wonderful. Breakfast was good, would have liked to have a bit more macrobiotic options like steamed vegetables in the buffet. I really like the idea of no paid minibar in the room. I never use the room minibar, and its sometimes a hassel when staff...

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September 2019|FarAway598147

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us! It is great to know that you enjoyed our delicious breakfast, specially designed by our Chefs to surprise our guests with a healthy and delicious variety and thank you for your constructive comments since our guests feedback really helps us on improving day by day. Thank you for highlighting our environmental responsibility, we always try, with little actions, to take care of our beautiful world to continue enjoying it. Once again thank you for your time and constructive comments and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great London Hotel

Beautiful hotel with comfortable rooms, good service, and great onsite restaurants. Loved the coffee, juice and pastries set out in the lobby every morning, too! This hotel is within easy walking distance of St. Paul’s Cathedral and the Tower of London and also a 2 minute walk from the Tube. ...

September 2019|Journeyman920

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Perfect hospitality and experience

All of the staff are really friendly and helpful. The ambiance of the lobby area is perfect. I stayed here for business and I am really lightsleeper the sleep experience was also perfect. The room was so clean. P.S. the minibar is also included your payment. ...

September 2019|nergisgundogdu

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us! We are pleased to read that the hotel and our staff were able to meet your expectations, and provide you with pleasant stay with us. At Andaz, we know how important it is to offer our guests a quality rest and comfort, for this reason we work as a team paying the utmost attention to every detail to guarantee memorable experiences. Once again It is a real pleasure to know that you enjoyed your Andaz experience and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great place to stay

Starting with the check in process, Ali greeted me kindly and was very helpful in providing suggestions to make my stay in London more enjoyable. I had some drinks at the bar in the lobby and the staff during that time were equally amazing as Ali, very friendly and kind. The rooms were way bigger ...

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September 2019|brytowski

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us! We are pleased to read that the hotel and our staff were able to meet your expectations, and provide you with pleasant stay with us, specially our colleague Ali. At Andaz, we want our brand to be recognize as synonymous of excellence, for this reason we work as a team paying the utmost attention to every detail to guarantee memorable experiences.Undoubtedly, your words suppose a huge source of motivation for all the team. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel, great location, great service

i would certainly recommend the Andaz hotel. With its historic ambience, excellent service and well appointed rooms. It is close to Liverpool Street Station and many restaurants and bars in the area. There is a gym, hotel bar and restaurants and everything has an upmarket feel modern despite being s...

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September 2019|Harald G

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for your review of your recent stay with us! We are pleased to read that the hotel and and its different services, were able to meet your expectations, and provide you with pleasant stay with us. At Andaz, we want our brand to be recognize as synonymous of excellence, for this reason we work as a team paying the utmost attention to every detail to guarantee memorable experiences.Once again, we are delighted that you enjoyed your Andaz experience! We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Lovely place unique location

Stay here for a business. My room was neat and bigger than usual. The attendants were very helpful and pleasant. It’s a large place and the first 2 days it needed assistant to locate the restaurants. The breakfast was a buffet and meals were fantastic. Anytime any day I will stay here again. ...

September 2019|Isaac A

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Isaac, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! It is great to know that you enjoyed our delicious breakfast, specially designed by our Chefs to surprise our guests with a healthy and delicious variety. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great place

The hotel was exceptional and if you are going to stay in the financial district it’s the best place to stay. The food options were great, the staff was lovely, and everyone there was very helpful. Cute little place...

August 2019|Cathy C

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Cathy, Thank you so much for taking the time to leave your review highlighting your recent stay with us. We are pleased to read that the hotel and our staff were able to meet your expectations, and provide you with pleasant stay with us. We are delighted to know that you could enjoy the exceptional location of our establishment, which allows our guests to enjoy the heart and atmosphere of East London. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz Liverpool St

I was made Guest of the Day, had a bottle of wine in my room on arrival, hotel staff so friendly. It is a beautiful hotel and excellent location right next to Liverpool St station so easy to get to underground and train. Hotel is beautifully appointed and feels very homely and welcoming. Is excellen...

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August 2019|alastairhughcampbell

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mr. Hugh, Thank you so much for taking the time to leave a review highlighting your recent stay with us. We are pleased to read that the hotel and our staff were able to meet your expectations, and provide you with pleasant stay with us. At Andaz, we know how important it is to offer our guests a quality rest and comfort, for this reason we work as a team paying the utmost attention to every detail to guarantee memorable experiences. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing hotel

We thoroughly enjoyed our stay. The hotel has some wonderfully quirky designs but is at the same time comfortable and relaxed. Every member of staff was totally dedicated to providing us with our every need. We were lucky enough to be the guests of the day. We received a handwritten card accompanied...

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August 2019|rawlie1

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guest, Thank you for taking the time to share feedback from your recent stay at Andaz London. We are pleased to read that the hotel and our staff were able to meet your expectations, and provide you with pleasant stay with us. Thank you for sharing your feedback about your experience as Guest of the Day and we are very happy to read that this made your stay even more special. This is our greatest reward and your comments will be a great source of motivation for all of us. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great Experience

This hotel was certainly better than I expected, with the staff particularly helpful and efficient. I did have a small maintenance issue that was rectified immediately without fuss or delay. The best review I can give - I shall stay again!...

August 2019|David W

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear David W, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Perfect Hotel

We truly enjoyed our stay in London. The location of the hotel is absolutely perfect, just around the corner from Liverpool Street Station. The staff is very friendly and helpful & our room was beautiful. We can highly recommend this hotel....

August 2019|Guide35002471471

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guide35002471471, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Very impressed!

Me and my best friend stayed up here for my 25th birthday, it was perfect location for bars, restaurants and next to the train station, rooms were immaculate and staff were lovely. Really impressed that the mini bar soft drinks were complimentary and they spoilt me with champagne and desserts for my...

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August 2019|RMP94

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear RMP94, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Best hotel in Shoreditch

Our friend recommend Andaz London and we had an amazing stay. Perfect location next to the underground, quirky decor with spacious room size for London, the staffs were very friendly. This is the best service we ever had. Will definitely recommend the hotel to our friends and family. ...

August 2019|ckarmila

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear ckarmila, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing experience at Andaz London Liverpool Street

I highly recommend this hotel; from check-in to check-out, the hotel staff could not be more accommodating and lovely. The hotel is located in an ideal location with easy access to the train station, restaurants and shops. The hotel room was large, with extremely comfortable beds and a great shower....

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August 2019|Q9031YEchristinam

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Q9031YEchristinam, Thank you for your review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great For Business Travel

I stayed here for a business trip and was very impressed at the level of customer service. I had mentioned I wanted to try out the gym at check-in and the next day I had a smoothie and protein bars in my room when I returned encouraging me for my workouts! Little touches like that are what I will al...

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August 2019|aliciahart2019

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear aliciahart2019, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Top boutique hotel in an upcoming area !

I been visiting this hotel since more then seven years and it is always a pleasure for me and my family to stay their. The breakfast great the team of the hotel is always polite and helpful. We will come again....

August 2019|Stefangrabher

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Stefangrabher, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience. It is lovely to hear of your plans to stay with us once again in the future; we look forward to it! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing luxury boutique hotel with exceptional service and decor

This hotel was amazing from the service (personal touches with notes, cupcakes for kids and champagne for us from Fleur), decor, cleanliness, and amenities (breakfast, bar, dinner, small bites, after hours lounge, gym, etc) . Our family loved this hotel and would definitely come back again. We are u...

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August 2019|Niki d

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sofiaonetwothree, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience. It is lovely to hear of your plans to stay with us once again in the future; we look forward to it! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Comfortable Place to Stay!

Cozy rooms with all the comforts of home. Stock mini frig was really nice. The bed was super comfortable. Plenty of pillows. Elegant bathroom. And I loved that there was a closet to put my clothes in....

August 2019|Charlene J

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Charlene J, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful stay

This hotel is so convenient to Liverpool st station and really it is very easy to use as a base for the whole of London We were greeted well and our room was very nice and decorated well We were made to feel very special by Aida who took time to talk to us A great hotel ...

August 2019|tprees

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear tprees, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience and that Aida has taken such a great care of you! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing crew, the future of friendly still non-intrusive staff....

Love the Hotel, brings back my confidence in Hyatt. Attention to detail, clean and functional rooms, same equipment in all of the new Hyatts, makes life easier.... the key is an absolutely first rate staff...

August 2019|Ritu R

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Ritu R, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to read that you have enjoyed your Andaz experience and that the staff was one of our winning aspects. This makes me really proud and I will be sure to pass your feedback back to my colleagues. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent Hotel

We came to London for my birthday weekend and we were greeted with wonderful hospitality from the front desk staff, an early check in and birthday chocolates in our room. The room was quiet, modern and clean. Breakfast buffet was delicious and the happy hour was a lot of fun. Great location next ...

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July 2019|MargieS2675

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear MargieS2675, Thank you so much for leaving us this pleasant review! I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

2nd Visit at Andaz

2nd visit at Andaz was great (so was the 1st). Well located, comfortable rooms, attention to details. The breakfast is so diverse, healthy and tasty. Checking in and out online were a nice addition. On the rare occasions where I needed the staff, they were helpful....

July 2019|oritravel1

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear oritravel1, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience and the breakfast choices were up to your liking. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Anniversary/theatre trip

What can we say other than Five star. If anyone is considering a trip to London please try the Andaz, rooms are amazing, food is superb and the personal touches above and beyond what you expect. Hats off to Customer service, the Andaz has it with 'bells on' ...

July 2019|Valerie G

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Valerie G, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent Hotel to Stay At

I have stayed at the Andaz a few times now when in town on business and I would not look elsewhere for my future trips. This hotel is very clean and more than anything the employees are very friendly, polite and very accommodating. Its also in a great location near a few undergrounds to go anywher...

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July 2019|Sherpa45698181200

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sherpa45698181200, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience. It is lovely to hear of your plans to stay with us once again in the future; we look forward to it! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Another Fabulous Stay at the Andaz

Great hotel, excellent location with easy access to mainline Liverpool Street, London Underground & bus services. Rooms very comfortable and service generally of a high standard, Staff very attentive and the 901 breakfast room provides for a stunning setting....

July 2019|Amherst67

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Getaway16636998135, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Beautiful Place to stay

Beautiful architecture and friendly staff. Location was near to the financial district where our office is and it was a short walk. Nearby restaurants were also pleasant and many local pubs to meet the friendly local people. Would definitely stay there again......

July 2019|ktorres2019

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear ktorres2019, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience. It is lovely to hear of your plans to stay with us once again in the future; we look forward to it! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

A great experience

A wonderful experience and I couldn’t rate the experience highly enough. The rooms are specious, if a little dark but the bed linen and towels are super soft. Staff really friendly with a welcome drink on arrival...

July 2019|HELEN W

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear HELEN W, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz great location and service for business at Liverpool street

Great boutique resort with Hyatt membership services and standards. Truly enjoyed my stay for a week while in business. Rooms are fully equipped, great sizes and with assortments for the stay. Great closet space and comfortable mattress. Great sound insulation. ...

July 2019|burneo2019

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear burneo2019, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Oasis in the city distinguished by great staff and gestures that truly differentiate from other hotels

I stayed in the Andaz Liverpool street for three nights this past week. The experience was one of the best hotel experiences I have had in recent memory and I travel a lot. I had a deluxe king room on the 6th floor - it was spacious, full of character given the historic nature of the building, yet...

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July 2019|ExNYkr

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear ExNYkr, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Wimbledon Trip

Great location, the room we had was awesome and the people bent over backwards to make you feel at home. I’m not a room service person, only out of necessity but there’s, was really good and fast and friendly. ...

July 2019|charliemT3204HY

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear charliemT3204HY, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience whilst attending Wimbledon tournament! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

AMAZING HOSPITALITY!

The Andaz team was so welcoming and attentive. I would definitely return and stay at this hotel. From the moment I walked in I was greeted with a nice refreshing drink. I was then surprised to be awarded the guest of the day and received lovely sweets and complimentary drink at the downstairs bar. ...

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July 2019|Brendan A

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Brendan A, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! We take great pride in our levels of service here at Andaz Liverpool Street and we strive to ensure all of our guests have an unforgettable experience, so to learn that you found our service to be perfect and the team to be welcoming and attentive is ever so rewarding for us. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

It’s a 10 from.

Great Experience, genuinely could not fault it. Staff hospitality, Quality of the room and the location for where I needed to be made this a hotel one I will certainly use again in the future. Would 100% recommend. ...

July 2019|jdgrey8

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear jdgrey8, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience. It is lovely to hear of your plans to stay with us once again in the future; we look forward to it! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel, in great location!

We had an excellent stay, staff were friendly and helpful. Hotel was in really convenient location next to underground. Taxi rank is just next to hotel and for those who want a snack anytime of night or day, McDonald’s is also next door! We would recommend the breakfast and room service, both were e...

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July 2019|mullymom33

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear mullymom33, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience. It is lovely to hear of your plans to stay with us once again in the future; we look forward to it! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic birthday treat

Absolutely brilliant time, nothing is too much trouble and the service was fantastic. Thank you so much will definitely book again next time we stay in London. It was the little things that made the trip - a drink on arrival, online check in and out. Birthday treats in my room - one of the best ...

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July 2019|CharmedDerby

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear CharmedDerby, Thank you for your excellent review of your recent stay with us! I am delighted that you enjoyed your Andaz experience. It is lovely to hear of your plans to stay with us once again in the future; we look forward to it! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic stay

This was a surprisingly delightful stay. I would recommend it readily to anyone Excellent friendly service, trendy design and decor super good restaurant, terrific value, right next to the underground ...

July 2019|Curious23459542089

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Curious23459542089, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent hotel

This is very nice hotel I never live in before. First , very kind reception. and safy lift service. Second room service is great. and very kind prepare baby care accessories, My young daughter like it very much. Third, free soft drink is so kind. Orange juice, Coke, drinking water ,sparkling water e...

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July 2019|Escape01490149618

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Escape01490149618, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you and your daughter have had a wonderful Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan

Andaz is Great

We thoroughly enjoyed our 2 nights - nice rooms and helpful staff. Very accommodating given we had to make last minute arrangements. The location is also great - not in the heart of all the tourists, so felt more relaxed and genuine....

July 2019|Curiosity05289212262

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Curiosity0528921226, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan

Treated as a preferred guest!

What a wonderful hotel! It is right next to the train along with being in close proximity (walking distance) to everything we needed and wanted to see. Would definitely recommend this hotel to anyone looking for great and caring service, tasty food and a clean room. Thanks again Andaz team for a p...

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July 2019|Happiness27971590091

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Happiness27971590091, Thank you for taking the time to review your recent stay with us. I am glad to read you had a good time and you enjoyed our central location. We look forward to welcoming you back soon. Mario Flanagan General Manager Andaz London Liverpool Street

A gem in the Heart of London

A Hyatt Boutique Hotel. Lovely. Comfy, spacious rooms, amazing choice and selection of eateries and dining experiences. Easy to get to. Well worth a visit. Staff are very friendly, seems like visiting a friend....

July 2019|Guy P

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guy P, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Nice hotel

I stayed here 5 nights with my two kids (aged 13 and 14). Very nice hotel. Clean. Very "English look". Free minibar was included in our room. Hotel was right next to Liverpool Street station, and although central it was quiet around the hotel. Easy travel to venues. Very welcoming staff at the hotel...

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July 2019|JarleBuerstad

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear JarleBuerstad, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

London trip

An outstanding hotel, excellent staff, food and amenities. The room was a very good size, huge television with all channels provided including sky sports, the bathroom had a large shower with excellent choice of toiletries, the mini bar was well stocked and free. I shall definitely return...

July 2019|kkelly5

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Kkelly5, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel!

Beautiful hotel with character, really artistic lobby, so much hidden detail. Rooms lovely and clean, they made our stay very special as it was my husbands birthday. We had complementary drinks in reception as there was a heatwave, I felt they looked after us really well....

July 2019|Laura201708

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Thank you for leaving a 5 star rating regarding your recent stay here at Andaz London. I am thrilled to learn that you enjoyed the complimentary drinks and canapés provided during our wine hour, and the newly refurbished lobby. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Pure Comfort

The location was perfect for different types of transit in the city. The rooms were amazingly comfortable and cozy. We spent our last night here after 2 1/2 weeks of traveling and it was the perfect ending of a great trip thru Europe. ...

July 2019|DLodahl

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear DLodahl, Thank you for leaving a 5 star rating regarding your recent stay here at Andaz London. I am thrilled to learn that you had a lovely stay with us and enjoyed your Andaz experience. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Best hotel

This is my favourite hotel in the city. Excellent service and high standards. Nothing too much trouble. Complimentary soft drinks and snacks. Luxury rooms. Peaceful and relaxing. Perfect stay and will always be my choice....

July 2019|Freedom21514141015

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Freedom21514141015, I was thrilled to read such a fantastic review. We are always striving to provide the most enjoyable stay to our guests and I will ensure your great feedback will be shared with the team. I hope we will be having the opportunity to welcoming you back soon. Warmest Regards, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz London Liverpool Street is Spectacular!

Our stay at Andaz was nothing short of perfect! The staff went out of their way to make our stay perfect. The private tour of the Masonic Temple was a highlight as well as the breakfast that we included with our room. We will definitely return!...

July 2019|ChristySkis

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear ChristySkis, Thank you so much for leaving a 5 star rating regarding your experience at Andaz London. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Business Trip to London

The Andaz is a wonderful hotel. Close to the Tube and food. The staff gave excellent recommendation. The room was larger than expected, comfortable and clean. The breakfast was comprehensive and fresh and the lattes were exquisite. ...

June 2019|Flyer36496092710

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Flyer36496092710, Thank you so much for leaving a 5 star rating regarding your experience at Andaz London. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Perfect as always

My wife and I have just returned from our 25th wedding anniversary stay at this fantastic hotel, this is our second visit and will not be our last. The staff were attentive without being over bearing, and could not do enough for us, Alex (front of house) even arranged for a bottle of Prosecco to be ...

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June 2019|marksS7229SZ

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear marksS7229SZ, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Overnight stay in London

Excellent customer experience. Very good location. Room was spacious and amenities 5 star. Very good choice at breakfast. Seamless check in and departure. I highly recommend. Very modern hotel but in a historic building and area of London. ...

June 2019|suetc718

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear suetc718, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a short but wonderful Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful hotel with great staff

Surprising hotel in an old building but very modern inside. Rooms are well equipped with nice attentions like free minibar and espresso coffee, excellent bathrooms and convenient desk. Breakfast is of high quality. Many bar/restaurant facilities directly connected to the hotel. Convenient access to ...

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June 2019|108jeanclauden

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Jean Claude N, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Best Hotel I’ve ever stayed in

Went away to London to see les mis with my mum for her birthday. From start to finish it was truly amazing . all staff were so kind and welcoming and chatty . Happy hour was a great start to our evening and Fernando looked after us so well. We ate in the eastway for dinner and the food was gorgeous!...

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June 2019|Kate D

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Kate D, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you and your mum have had a wonderful Andaz experience! We take great pride in our levels of service here at Andaz Liverpool Street and we strive to ensure all of our guests have an unforgettable experience, so to learn that you found our service to be perfect and the team to be friendly and hospitable is ever so rewarding for us. I have shared your feedback with Fernando who was very happy to read about the outstanding service provided. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Outstanding service and product

I was treated so well by the entire staff, starting with check in by Aylin. Quiet, calm, service-oriented. Very outgoing and friendly people who work at the hotel. I will go back very soon. Lovely property....

June 2019|Scenic58312018035

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Scenic58312018035, Thank you for taking the time to write such a nice review, Here at Andaz Liverpool Street we pride ourselves on our customer service levels and strive to give exemplary service at all times. I was thrilled to know that the staff took a great care of you and I will be sharing your nice comment with Aylin, who will be thrilled to hear your nice words. Myself and the team are looking forward to welcoming you back soon. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

My favourite hotel in London

Best hotel in London. Ideally suited for Liverpool street train station for catching the tube anywhere. Staff go above and beyond to make your stay special. Professional throughout. Attention to detail second to none. Cannot fault this hotel in any way....

June 2019|Will L

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Will L, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

London Office trip

Hotel was very nice and location was excellent for my work location and traveling to the tube. Also convenient to going to grocery stores, restaurants and pubs. The morning breakfast was very good and the restaurant staff was very accommodating and friendly. ...

June 2019|Sunshine24338085698

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sunshine24338085698, Thank you for leaving a 5 star rating regarding your recent stay here at Andaz London. I am thrilled to learn that you had a lovely stay with us and enjoyed your Andaz experience. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Memorable, as always

Perfect location for Brick Lane & Shoreditch street food. Hotel staff always friendly & welcoming. Great stay! Hip, cool hotel with lots to offer. Rooms are well equipped and little added touches a bonus....

June 2019|ladylummer2015

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear ladylummer2015, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent place to stay

The staff was wonderful. The facilities was well kept. It was a beautiful hotel. The restaurant choices were plentiful. The morning staff at 1901 was amazing and attentive. I really enjoyed my stay at this hotel....

June 2019|Deidraxyz

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sherpa08970805588, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience and that our 1901 team has taken good care of you. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

An amazing, beautiful hotel

Amazing hotel, amazing staff. Everything about it was just so incredibly relaxed. Whoever designed the food & beverage outlets should be nominated for an award. The music was so funky along with the bar staff. ...

June 2019|Flyer46886625024

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Flyer46886625024, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and found our design worth an award! We have recently undergone a refurbishment and I am thrilled to know that it has been a success. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

An amazing experience

We stayed at the Andaz London recently when we went to Wembley for a concert. And it was an amazing experience. The personal touches were memorable. Particularly the personal muffins waiting for us when we returned from Wembley. Well done team Andaz. ...

June 2019|Roam43976537592

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Roam43976537592, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience and that our team has taken further steps to personalise your stay with us! It makes me proud knowing that our staff has embodied the true Andaz spirit. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Exceptional staff

The staff made an excellent quality hotel even better. Friendly, helpful, over the top. Great beds and showers. Lovely public spaces with private alcoves. Close to the underground. Outstanding service....

June 2019|lafemmeafar

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear lafemmeafar, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and our staff made you feel comfortable and took great care of you! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz knows how to run business

Generally speaking Hyatt hotel always maintains classy image with me. Andaz, however, was beyond classy. Hotel provided comfort and joy for its guest in a smooth way like it was no big deal. Three days I was there everyone in the promise, staff and guests, all seem happy....

June 2019|Navigate36312

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Navigate36312, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! We value our loyal guests within the whole Hyatt family and appreciate your feedback! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Amazing staff, and superb service

We had a lovely stay, room fab, welcome fizz on arrival. Complimentary minibar. So many nice touches that makes this an outstanding hotel. Champagne and flowers in the room for my daughters birthday. Such a lovely surprise ...

June 2019|Susan H

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Susan H, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! It makes me proud to read that our staff have taken such a great care of you and personalised your daughter birthday. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Wonderful hotel

Great location! Staff were amazing! A very comfy, cool look hotel and great value. Everything you ask they gave or assisted with. Even cleaning staff said hello. The beds are very comfy and the rooms a very nice. It’s bigger than you think too. But the location is brill being right next to Liverpool...

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June 2019|Camper32809901206

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Camper32809901206, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

It’s like they care.

Check in was delightful, room was nicely sized with everything perfectly thought through, the “included” mini-bar a great touch, 24 hour gym super convenient, food was amazing, elevators prompt, and like Mary Poppins said, “practically perfect in every way.” I’m already looking forward to my next st...

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June 2019|WyoMatt22

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear WyoMatt22, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great hotel! Family friendly

Great hotel. Amazing staff. Had a wonderful stay with my two kids- my room was big and spacious and was provided an extra bed free of charge. Mini bar and snacks are also complimentary. Close to train station....

June 2019|Trail67462556083

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Trail67462556083, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great stay with my family

I am here with my family for a short vacation at UK before heading out London. Though the booking was done by points redeem, and some mistake by Hyatt booking center that offered "Free Parking" which is actually not available, but hotel staff, special thanks to Ali, that make things everything right...

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June 2019|maxontheroad11

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Scenic43686019092, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience, in particular, your interactions with Ali. I will be sure to pass on your thanks to him. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great location, vibrant, young and pristine, awesome staff

Came in for 1 night, stayed five. Loved the location, Liverpool street station few feet away, very reasonable priced room service and onsite restaurants and bars. Free mini bar. I had a king room, ample for one or 2 compared to other London hotels. Tons of activities in the area like St Paul's Cathe...

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June 2019|tr3ndsetr

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear tr3ndsetr, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great long weekend in beautiful hotel!

Beautiful hotel with very helpful front staff and great food! Shame that some of the restaurants are not open at the weekends but great option to have breakfast available later than 10am when you want a lie-in!...

May 2019|Vacation21431178433

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Vacation21431178433, Thank you so much for leaving a 5 star rating regarding your experience at Andaz London. I am delighted to learn you had a lovely stay with us and enjoyed your overall Andaz experience. Please rest assured that I will share your feedback with my management team regarding the weekend opening hours of our dining outlets, however we are pleased to note that you enjoyed our breakfast option and the additional hours it offers on the weekend. Thank you for taking the time to share your feedback and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Boutique hotel with large hotel amenities

Wonderful place. Great staff, excellent location. Had the warmth and feel of a boutique hotel, but the facilities and amenities matched that of a large facility. Far and away, the best gym I've ever seen in a hotel of this size. ...

May 2019|414KenC

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Ken C, Thank you so much for leaving a 5 star rating regarding your experience at Andaz London. I am delighted to learn you had a lovely stay with us and enjoyed your overall Andaz experience. Your kind comments regarding the location, facilities and amenities are greatly appreciated and I will be sure to pass these on to my team. Thank you for taking the time to share your feedback and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Family holiday weekend getaway in London

We had a great time staying at the Andaz Liverpool Street in London during the Memorial Day holiday weekend. As a World of Hyatt Globalist member, I received a very nice suite upgrade with complimentary breakfast for my family. The location was convenient with easy access to the tube (Liverpool St....

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May 2019|Fearless42848533872

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Fearless42848533872, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that as our valued World of Hyatt member you have had a wonderful Andaz experience and that Fleur has taken such a great care of you and your family! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Eat. Beds, best in town!!

As always, superb decor, service and rooms. Location amazing, the beds are insanely comfortable, and the breakfast divine, cheaper if you look on booking.com or secret escapes. But always try the property direct as they maybe doing a deal...

May 2019|518lesleyannm

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear 518lesleyannm, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience, the bed comfort and breakfast. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Truly Unique but Pricey

The hotel was great. The room was huge by London standards. The lack of blinds in the bathroom caused sunlight to wake me up on the first morning. A heads up to close the bathroom door would've been nice. Now, onto my "average" rating for value. Perhaps my sense of "value" should be calibrated to ...

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May 2019|alextL6594FO

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Alex T, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have found your experience as truly unique! Thank you also for your honest feedback with regards to our rates. We do offer competitive rates over weekends and flash sales with some travel websites that are worth to look at. We also operate price match guarantee which can be claim with our reservations department. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent boutique hotel next to Liverpool Street station

A very nice hotel, nice touches like a drink at check-in and very helpful staff. Recommend the avacado and smoke salmon for breakfast. Rooms are of ok size for London with a nice size TV screen. It's nice that everything in the mini-bar is complimentary. ...

May 2019|DTuc

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Guide02107291542, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience and that you enjoyed our breakfast and the complimentary minibar. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

beautiful hotel

lovely hotel, gorgeous room. will return. really enjoyed the stay. stylish decor. great toiletries. Really welcoming staff and beautiful bathroom. Breakfast was delicious with a. good spread of foot. Amenities in room fantastic. Upgraded as well! ...

May 2019|Odyssey12299205226

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Odyssey12299205226, Thank you for taking the time out to leave us such a nice review! It thrills me to read that you have had a wonderful Andaz experience and enjoyed our room, décor and the breakfast! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great stay

Everything was great. From location (next to Liverpool station) to smooth check-in (allowed check in several hours earlier which was appreciated post flight from Australia; also offered a drink during check in) to size of room and comfort, Andaz was a great hotel that didn’t break the bank. Taps/pip...

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May 2019|Marcus Y

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Marcus Y, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience and that our availability allowed you to check in earlier after the long flight. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Andaz Liverpool Street just gets better and better

I have been coming here for a few years now. I feel that the hotel is coming into its own. In the earlier days, experimentation might have been necessary. I, for one, welcome the reception addition. It just makes connecting with the staff much more fluid....

May 2019|Passepartout1066

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Passepartout1066, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience and enjoyed the new re-designed lobby. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Service that brings a smile!

Quite simply the best hotel service consistently trip after trip. They remember who i am, have a yoga mat in my room with associated treats to host race me and always seeking to make my stay a good one. ...

May 2019|759brettr

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear 759brettr, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience and that we are exceeding your expectations stay by stay! We try to make our guests stays personalised and I am thrilled to know that we are succeeding along with your preferences! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Perfect hotel

A very exclusive hotel. Central just 2 minuts walk from London Liverpool Street Station. The service was very good. Nice clean and large room. We enjoyed the stay very much and would love to come back later....

May 2019|JNoer

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Curious62911603968, Thank you for taking the time out to leave a review of your recent stay with us! It thrills me to read that you have had a wonderful Andaz experience and that you will be planning to come back to stay with us! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Unexpected Gem

Andaz was a pleasant surprise. A boutique experience within a large hotel. Great staff. Lovely room and amenities. Fab location for exploring. Very quiet, wasn’t aware of outside noise at all which had been a concern due to proximity to Liverpool Street...

May 2019|Sammi-Lou17

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sammi-Lou17, Thank you for your wonderful review of your stay with us! I am pleased to learn that you have enjoyed your Andaz experience and nothing was of too much trouble! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Fantastic stay

I have been working in London for10 years and staying in hotels 4 nights per week. I am so disappointed that I didn’t find this Hotel sooner. Everything about my stay was perfect from start to finish. The staff were amazing, efficient and friendly. The room was absolutely immaculate as were the publ...

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May 2019|Adventure37039385699

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Adventure37039385699, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great London Hotel

Very nice hotel in with great access to public transportation. Great staff, very comfortable rooms. We moved here after our original accommodations with a short stay vendor turn out to be less than satisfactory. The Andaz saved the trip. Highly recommended....

May 2019|FarAway27633135562

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear FarAway27633135562, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great venue

Great venue, always good to stay there, we’ll located and easy access, bedrooms are comfortable and laid out interestingly- I can recommend Andaz all over the world, great locations and a great part of the Hyatt family of hotels...

May 2019|Vacation36537395861

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Vacation36537395861, Thank you so much for taking the time and trouble to leave a review highlighting the Andaz brand as one of the best in the Hyatt family. I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Excellent hotel in great location

Hotel exceeded my expectations. The complimentary wine hour was a pleasant surprise. All staff were really friendly and helpful. Would definitely stay here again and would recommend to family and friends. ...

May 2019|Rachellm126

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Rachellm126, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience and that we have exceeded your expectations! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street

Great overall experience

The staff is super friendly. It was clean, and had nicely appointed lobby and rooms. They provided timely & responsive service. I ordered room service only once, and it was delivered quickly. The hotel is in a great location for those working in FiDi London offices. Walking distance to Shoreditch w...

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May 2019|789melindag

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear 789melindag, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Perfect Weekend!

Amazing! Ambience and style was so cool and stylish. Attention to detail was spot on. Absolutely wonderful! The Rakes bar had a great atmosphere on the Saturday night with a good DJ playing house tunes all night. Buffet breakfast was fantastic with late morning 12.00 check is perfect!...

April 2019|Go27504385331

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Go27504385331, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Excellent everything ¡¡¡¡¡

Very well situated in te City , next to very attraction very cosy and confortable room excellent breakfast next to station and tube staff very polite and grateful excellent and confortable lobby free drinks for the guest some hours a day ...

April 2019|Sightseer714082

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sightseer714082, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Great modern hotel, perfect service and location

great modern hotel: nice entrance with bar aside and sofas perfect service: friendly and helpful stuff, high level behavior room: modern mixed with retro-style, silent, comfortable bed breakfast: big variety of high quality buffet-food and also order possibility location: next to station-neverthele...

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April 2019|Inspiration711229

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Inspiration711229, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Great vibe and outstanding service

We had a 3 day getaway to London and stayed at the Andaz. The location was very good as it was just within zone 1 of the tube. The hotel was exceptional. It had a great vibe, beautiful style and the service was top notch. We will certainly stay there again on our next visit to London....

April 2019|Mike C

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mike C, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Luxury in London

A very efficient check in set the superb tone for a fantastic 3 nights’ stay. An ideal location for travel to all the sights. The range and quality of the breakfast menu was a delight as was our room and the large deluxe bed which guaranteed a great night’s sleep. We appreciated the friendliness and...

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April 2019|Christopher C

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Christopher C, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Perfect Easter Weekend

My brother and I stayed at Andaz during Easter and enjoyed the location and the amenities and comfort of the hotel. Close to Liverpool station, it gives you access to whole of London within 20 minutes ...

April 2019|Myrelz

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Myrelz, Thank you for your excellent review of your recent stay with us! I am delighted to read that you have enjoyed your Andaz experience! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Great time again

Brought our two young kids (8 and 5) this time and they loved the room and facilities. The Breakfast is amazing and the decor is second to none. Perks of free drinks at certain times of the day an added touch. SkySports in the rooms. Will definitely be staying again for another trip to London....

April 2019|nickSt01

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear nickSt01, Thank you for leaving us this wonderful review of your recent stay with us!. I am delighted to read that you have had an enjoyable stay with us with your family and that the kids have enjoyed the hotel facilities. It also thrills me to learn that you will be choosing us for your next trip to London, please be sure to reach out to us before hand so that we can personalise your stay! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Great location and amazing staff

Great location and amazing staff. Dennis was our host. He was great. The concierge was extremely helpful in printing some documents. Location is great. Adjacent to a train station. Good food options. Clean hotel with many additional perks. ...

April 2019|Nomad14173076153

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Nomad14173076153, Thank you for taking the time out to review your recent experience with us. I am very pleased to read that you had a wonderful stay with us and that our colleague Dennis provided you with an excellent customer service. We are very lucky to be located next to one of the London main train stations and it pleases me that the location was convenient for your travels. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Memorable stay in a great location!

The Andaz is conveniently located directly next to the Liverpool Street Underground station and a short walk to the fun and trendy Shoreditch neighborhood. The decor is uniquely cool but also comfortable. But what makes this hotel special is the hospitality of the staff. From check in to check out w...

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April 2019|Sandy M

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear srm6056, Thank you for taking the time to share this excellent feedback of your time with us. It fills me with immense pride to learn that my colleagues have taken such a great care of you and personalised your family stay. Our staff are our greatest asset and we encourage them to break down barriers between themselves and our guests so that they can make their stay more personal and memorable. It is so humbling to hear that they have embodied the true Andaz spirit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Great choice

Central. High customer service Level. Really good experience. The check in has been slowed down for problems related to secret escapes, but we ve been given a small upgrade for that, even tho it wasn’t a hotel related problem. Recommended...

April 2019|Fabrizio G

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Fabrizio G, Thank you for taking the time out to review your recent experience with us. We strive to provide excellent customer service, so to learn that you regard our customer service level as high, is ever so rewarding to me and the rest of the team. Please rest assured that I will share your feedback with our staff. I am very glad that we have managed to resolve the issue that have occurred with your reservation and turned your experience into positive one. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Weekend stay

Had a lovely time at the hotel. Staff were extremely helpful and accommodating. Room was good and had everything you could want from a short trip. Breakfast was good with plenty of selection for everyone ...

April 2019|SpearJamie

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Trail39238855080, Thank you for your brilliant review of your recent stay with us. It gives me pleasure to read that you have enjoyed your Andaz experience. Our staff are one of our most important assets and I am very pleased to read that they were helpful and accommodating. Please rest assured that your comments will be shared with them! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Magnificent hotel !

One of the best hotels we stayed at (if not the best one) Excellent brasserie. Beautiful spa and gym. Strangely almost all dishes were unavailable at Rakes - real shame as the place is amazing. In all we had an amazing stay at this hotel....

April 2019|Explore272896

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Explore272896, Thank you for your brilliant review of your recent stay with us. It fills me with immerse pleasure to read that you have found Andaz Hotel one of the best that you have stayed at! We strive in providing best customer service and I am very proud to hear that we have exceeded your expectations. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Fantastic customer service

My wife and I had a fantastic stay at this hotel. The check in process was perfect and the little gifts we received were a wonderful gesture which we really appreciated. The location of the hotel was ideal for our short trip to London....

April 2019|IlkeStone

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear IlkeStone, Thank you for your brilliant review of your recent stay with us. I am delighted to read that you have enjoyed the gifts that were organized for you by our team and that you found our location ideal for your time with us. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Perfection

Exceptional property in every way. Best customer service I’ve received in my life, and I’m a frequent traveler. Stylish, great location, several dining and bar options. Can’t wait to return. Highly recommend! ...

April 2019|jax4short

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear jax4short, Thank you for providing such wonderful feedback of your recent stay at the Andaz London! It fills me with immense pride to see that you have found your experience with us as one of the best that you have received! We strive to provide excellent customer service and to read that my team has went above and beyond it is just delightful. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street host.londonliv@andaz.com

Excellent

Great location excellent hotel friendly helpful staff and a delicious breakfast with easy access to rail and underground there is a choice of good restaurants nearby highly recommend for business or pleasure ...

April 2019|EQ4691

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear EQ4691, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. We take great pride in our levels of service here at the Andaz London and we strive to ensure all of our guests have an unforgettable experience, so to learn that you found our service and the team to be friendly and hospitable is ever so rewarding for us. I am delighted that you had a chance to have our lovely breakfast buffet in our stunning 1901 ballroom, we are very lucky to have such a beautiful space as part of the hotel. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Nice hotel close to Liverpool St Station

Very good experience. Excellent service without being intrusive, large rooms, modern decor within an old shell. Conveniently located next door to Liverpool St Station, close to Spitafields market and the City. ...

April 2019|Emedinaceli

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Emedinaceli, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. It is excellent news that you were able to take advantage of our east London location and the close by Liverpool Street Station. I am thrilled to read that you appreciated our history, style, modern furniture and our upkeep of the hotel. With the building dating back to the late 1800's, we are steeped in history, charm and character. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Will Never Stay Anywhere else but the Andaz

Beautiful hotel!! Truly felt like a 5 star experience. The staff were extremely accomodating and went out of their way to ensure I was receiving the best service possible. Since I was checking in early they offered the spa shower rooms for me to freshen up while I waited for my room. Once the roo...

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April 2019|Odyssey27122063198

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Odyssey27122063198, Thank you for your marvelous review of your recent stay with us. It gives me great pleasure to know you regard our hotel as your preferred choice in London. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we are looking forward to your next stay at Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Exceptional Staff

This hotel is centrally located and next to Liverpool Train station. I left my cell phone in a taxi when arriving to the hotel. Upon learning of my error, they went into action lead by Mr. Boris Kostov. They used social media, spoke with taxi drivers in the area resulting in the return of my phone 2...

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April 2019|Mike M

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mike M, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Boris truly is an ambassador of Andaz and an example of what kind of personalized service we want our guest to experience here with us. Once again thank you for your time and myself and the team look forward to your return to Andaz London. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

london break

great hotel in a great location highly recommended room size was excellent,right at the heart of the transport system,a very short walk to a fine hotel.the service was great and the hotel is a masterpiece we would definitely book again ...

April 2019|tonyp453

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear tonyp453, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. It is excellent news that you were able to take advantage of our east London location. I am thrilled to read that you appreciated our history, style, antique furniture and our upkeep of the hotel. With the building dating back to the late 1800's, we are steeped in history, charm and character. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Fantastic Service!

The level of service from every single member of the staff was amazing. You can tell they put a premium level of importance on it. Rooms are very modern and trendy in design. They seem to make optimal use of the space so even small rooms seem larger. ...

April 2019|Scott W

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Swhitle1, Thank you so much for taking the time and trouble to leave a review in regards your recent stay with us. I am delighted yo hear about your great experience during your time with us, and that our staff really gave you a true Andaz experience. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

My Favorite Hotel in London

Super helpful and kind staff. Always ready to help with whatever I need. Fascinating and one of a kind building. Great room service food with quick service. Perfect location to get anywhere in London quickly....

April 2019|Bret L

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Bret L, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our building is indeed unique and being located next to Liverpool Street Station makes it easily accessible! Once again, thank you very much for taking your time to leave a review and we hope to have the opportunity to welcome you back soon. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Awesome hotel and exceptional staff.

Hands down this is one of the best hotels in London. Great hotel for the business traveler. Love their awesome breakfast and awesome staff. Would highly recommend this hotel for pleasure and work. Great location next to Liverpool station....

April 2019|Suzi92

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Suzi92, Thank you so much for taking the time and trouble to leave a review about your recent stay with us. I am delighted to learn you had a lovely stay with us and that our staff and breakfast were able to make it even more special! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Andaz hotel

5 star treatment from check in to check out, amazing staff, nothing too much trouble. Highly recommended, will definitely return on our next visit to London. Every amenity provided in our room, nice touch with free mini bar...

April 2019|Dream36759

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Dream36759, Thank you so much for taking the time and trouble to leave a review about your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you, as well that you enjoyed the amenities provided! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Great location and wonderful staff

The central location and funky atmosphere is a bonus, truly memorable stay. The staff were personable and professional and the rooms large and well equipped. Only downside is the noise between rooms is very noticeable....

April 2019|Footprints486506

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Footprints486506, Thank you so much for taking the time and trouble to leave a review about your recent stay with us. I am delighted to hear that you enjoyed East London, and our very unique location in London. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! In regards to the noise in the rooms, I am truly sorry to hear that you did not have a positive experience. Should you be returning to our hotel soon, please do not hesitate to reach out to us directly, so we assure a more peaceful stay! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Elegance and grandeur.

From the very start we were welcomed, arrived early to see if we could drop off our bags and we were allowed to check in early. The new foyer design is lovely, much warmer than the previous one. The complimentary glass of wine on Saturday evening was a nice touch....

April 2019|Linda W

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Linda W, Thank you so much for taking the time and trouble to leave a review about your recent stay with us. I am delighted to learn you had a lovely stay with us, and that you enjoyed our newly renovated lobby, as well as having the opportunity to join us for wine hour! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Liverpool Street Andaz Hotel

Fabulous hotel and ideal location for trip to London. We visit Blues Kitchen in Shoreditch during our stay a short walk away for a fabulous night of live music . The hotel has luxurious room and friendly staff....

April 2019|dpokotoks

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear dpokotoks, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. Our location is indeed a big asset to the hotel and I'm very pleased that you benefited from some of the marvelous places that East London has to offer! We are thrilled to hear that our staff took great care of you during your time with us. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Great relaxing stay

Comfortable bed with crisp fresh linen. Modern decor but not extreme in artistic quality. We could not have wanted for anything more for breakfast which was served in a beautiful and relaxed environment....

April 2019|lancstrip

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Culture22145507306, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. We strive as a hotel to provide the highest levels of service to all of our guests, so to learn that you enjoyed your time with us, as well as our breakfast in 1901, is ever so rewarding for myself and the all of the Andaz team. We hope to welcome you back soon in the near future! With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Great Family Vacation in London at a Special Hotel Facility

I chose the Andaz hotel based upon the reviews I had read about in Trip Advisor, and the reviews were spot on. The facility is pristine, from the lobby, throughout the corridors, the restaurants, to the rooms. The staff are all very professional, even greeting you by name, once they've gotten to k...

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March 2019|CaptDad42

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear CaptDad42, Thank you very much for this wonderful review of your stay with us! I am delighted to read that you have had a pleasant experience with us and that our staff has taken such a great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Please rest assured that your comments will be shared with our whole team! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

GREAT HOTEL TO STAY AT

Andaz is located in a nice part of town. Right near the Liverpool Station that has trains going anywhere and everywhere you want to travel to within and outside of London. Very clean hotel and the customer service was impeccable....

March 2019|Sherpa45698181200

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sherpa45698181200, Thank you for taking the time and trouble to leave a review! I am delighted to hear that you have enjoyed our central location and that our customer service was up to your expectations. We strive to provide excellent customer service and I am thrilled to hear that we have accomplished it within your Andaz experience. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Lovely stay

We visited the hotel for a trip to London. It was in a great location and from the moment we arrived the staff were attentive and polite. Great touch with free wine at 6-7pm. Rooms were clean and nice (shame there was a shower and no bath) but great style....

March 2019|Lucieeee84

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Lucieeee84, Thank you for taking the time out to review your recent experience with us. I am delighted to read that you had an amazing stay with us! Most of our bathrooms are only equipped with a shower, however we do have some rooms that have bathtubs and we can allocate these if requested alongside with the preferences. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Just perfect

Brilliant! Loved it Great food Large bed Lots of beverages in fridge and regularly replenished Crisps, biscuits replenished daily Great rooms Great transport links Close to lots of bars and restaurants Will definitely stay at the andaz again....

March 2019|Dream66218596970

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Dream66218596970, Thank you for providing such wonderful feedback of your recent stay at Andaz London! I am thrilled to hear that you have enjoyed your stay with us and the bed and complimentary minibar amenities have made your stay comfortable. We are very lucky to be located in the close proximity of all East London transport links and restaurants. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Great 5star value

This was an amazing deal and the experience at the hotel was second-to-none. All the hosts were friendly and helpful and even the doorman remembered us and welcomed us back each time. The quality of the breakfast, bedding, toiletries and complimentary extras were superb. Interesting spaces and railw...

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March 2019|r0sie0xf0rd

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear r0sie0xf0rd, Thank you for your excellent review of your recent stay with us! I am delighted to hear that you had a wonderful experience with us and that our staff has taken such a great care of you! Please rest assured that our doorman will get the recognition for their hard work! It gives me pleasure to know that you found our amenities superb and I will be sharing your fantastic comments with our team. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Just GREAT

Statt was so helpful and friendly rooms were very big and modern. Bed was hugh and very comfortable. The bathroom was brilliant. If I could concern something on a very high level, it would be, that the toilet flush was like in a airplane and very loud :-) To stay in a Hotel like Andaz was a dream co...

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March 2019|Lee A

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Lee A, Thank you for providing such wonderful feedback of your recent stay at the Andaz London! It thrills me to read that you have found our rooms and beds comfortable. Our water system is a Hyatt initiative to be more environmentally friendly to use less water via air removal system. That admittedly, at times can be quite noisy, however we consistently work in order to reduce it. My apologies if that has affected your stay in any way. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Great hotel

Best looking hotel with a wonderful reception, fabulous comfortable room and very tasty breakfast. Location excellent would definitely stay here again. Staff excellent made me feel welcome loved the extra touches....

March 2019|Ron68884

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Ron68884, Thank you for taking the time to leave a review of your recent experience with us! I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our greatest asset and we encourage them to break down barriers between themselves and our guests so that they can make their stay more personal and memorable. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Great experience

A great all round experience. A clean, friendly hotel and the bottle of complimentary Prosecco was an unexpected surprise! I love a hotel with slippers and robes! Bed was very comfortable. Tv was huge!...

March 2019|Mobile02423660740

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mobile02423660740, Thank you for providing us with this excellent review! I am delighted to hear that you had comfortable stay and that you have enjoyed your stay with us and the complimentary gift from our team! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

weekend in London

Very good hotel in excelent place. Friendly people. Very good breakfast. Nice surprisses; free mini bar (non alkohol) + wine in the lobby 6-8 p.m A bit complicated way to the restaurant, when the breakfast is served....

March 2019|OnAir33626449993

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear OnAir33626449993, Thank you so much for taking the time and trouble to leave a review! I am delighted to learn that you had a lovely stay with us and had a chance to dine in our 1901 restaurant for breakfast. The access to the restaurant is through the first floor or through outside doors from the Liverpool Street. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

A wonderful haven in the heart of The City.

A stay in the wonderful London ANdAZ -Liverpool Street is a must for all. The staff are second to none and the newly refurbished rooms offer one a lot of comfort in unique and vibrant yet relaxing decor. ...

March 2019|julian_francis

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear julian_francis, Thank you for such an excellent review of your recent stay with us! I am very pleased that you have enjoyed our newly refurbished rooms and we are very glad to have you as one of our loyal customers on board! I am also delighted to hear that our staff has taken such a great care of you! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Well presented

Clean and very spacious would use again. Bit of a pest with key card and the lift. Super king has a massive bed and it was really comfy hotel beds are normally uncomfy. Right next to station and very quiet area. ...

March 2019|Jet52465020756

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Jet52465020756, Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us! I am delighted to hear that you have enjoyed the comfort of our beds and the location! Our lifts serves all the floors of the building and as we do host events on the first and second floor, might get slightly busy during times. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Personalized services and attention, great food, great location!

i stayed there for four nights. The location is perfect, just next to Liverpool station with lot of restaurants nearby. I wanted to thank the hotel staff from concierge, front desk to house-keeping. They are very helpful and friendly. Thanks for remembering my stay preference of still water (not ...

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March 2019|BrendaHou

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear BrendaHou, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn that you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Weekend Of Luxury

I loved the size of the room. Was very spacious, I also loved the bed. It was massive an so comfortable to sleep in. I actually chose this hotel based off of the bathroom and it looked fantastic. It was everything I was expecting and more. The staff were lovely, I stayed here to celebrate my birthd...

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March 2019|Passenger23314725198

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Passenger23314725198, Thank you for your excellent review of your recent stay with us! I am very pleased to hear that you had a good night sleep and that we have exceeded your expectations! We are also delighted to hear that you have chosen to stay with us to celebrate your birthday and that you will be back! We strive to provide excellent service and any returning guests are our pride! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Wonderful stay

An excellent short stay which exceeded expectations in terms of quality, service & location.Although area is quiet at weekends being next door to Liverpool St tube and walking distance to Spitalfields and Shoreditch means 👍👍👍...

March 2019|DylanLlew

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear DylanLlew, Thank you for your brilliant review of your recent stay with us! I am delighted to hear that we have exceeded your expectations with the service provided! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

A great night in!!

Quick, efficient check in, polite interested staff. Room was spotless, quiet and minibar was a welcome touch. Room service, was super quick and hot. Loved the vibe of the hotel, cool but friendly and unpretentious. ...

March 2019|Tour05170052825

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Tour05170052825, Thank you so much for taking the time and trouble to leave such an excellent review! I am delighted to hear that you have enjoyed your stay with us and the service provided was quick and efficient! We are all about personalised service without barriers and I am very pleased that you had a chance to experience it! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Anniversary trip

Excellent service starting with the guy at the door through to check in, bar staff and breakfast staff . Nothing too much trouble & all the little extras such as included mini bar treats make it special. Room well appointed with nice quality toiletries. Conveniently located next to Liverpool Street ...

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March 2019|LittleGirlNorth

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear LittleGirlNorth, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Mr

Fantastic staff and great brunch. Tina at reception was great that we are booked to go back on St Patrick day. Rooms are very clean and the evening wine was a great treat. Look forward to staying again. Thanks ...

March 2019|shandrum

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear Explore46453922557, Thank you for taking the time to leave us this excellent review of your recent stay with us! I am delighted to read that Tina has made your stay so special. Our staff are the biggest asset for us and they try to go above and beyond to make our guests stays special. Once again thank you for your time and we look forward to welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Luxury and perfect location to enjoy London!

Loved my stay at the Andaz in London. Can't wait to come back. It was the perfect location - right next to Liverpool Station and surrounded by great food choices. Rooms were generous and well appointed, service was top notch!! The welcome at the door was much appreciated. White glove service!...

March 2019|OnAir42678183292

Owner Response

Mario F, General Manager at Andaz London Liverpool Street, responded to this review

Dear OnAir42678183292, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. We strive to provide a personalised service from the moment you come to the front door and I am pleased to hear that you had the chance to encounter it. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Mario Flanagan General Manager Andaz London Liverpool Street Mario.flanagan@andaz.com +44 (0)20 7618 5020

Another Great Stay At The Andaz In london

We have stayed here before, and just like before the experience was fantastic. The hotel is excellent, the staff are very friendly, and helpful, and it is in a superb location. We will be back again and again.....

March 2019|Tony C

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Tony C, Thank you for taking the time to share this excellent feedback of your time with us. I am very pleased to hear that you have enjoyed your stay with us and that you will be back! We are aiming at exceeding our guest expectations and every loyal customer to us is our pride! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Business Trip

The Hotel was very nice and the staff was excellent. Having to take the stairs during the lobby renovation was a bit irritating, but understandable. The room was very comfortable, but it seemed the air was turned off at night as the room would get very stuffy and I would wake up from being too war...

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March 2019|Debra B

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Nomad60937153985, Thank you so much for taking the time and trouble to leave a review highlighting your recent stay with us. I am delighted to learn that you had a lovely stay with us and our wonderful staff took such great care of you. I can also confirm that the lobby renovation has been completed and I would like to personally invite you to come and experience it! The new space is modern and comfortable for our guests with a new bar installed on the side. The feedback about the room and the air will be passed over to our engineering department to investigate on how this could be improved. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Business Trip

My stay was very good and I had everything I needed for my business trip. Although I only spent one night but I would stay there again the next time I am in London. Well done to the staff for making my stay a pleasant one...

February 2019|Navigate11955848138

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Navigate11955848138, Thank you for providing such great feedback of your recent experience at the hotel. I am delighted to hear that you had a pleasant stay and I hope you will be able to return to stay with us for longer in the close future. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

ANDAZ does it AGAIN!

The ANDAZ continues to exceed my expectations for service. They have established a loyal customer. For sure I will continue to book future stays at ANDAZ for both business and pleasure. When you are looking for consistently high end attentive service look no further than ANDAZ....

February 2019|Maps67579611076

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Maps67579611076, Thank you for your excellent review of your recent stay with us! I am delighted to hear that we have exceeded your expectations and established a loyal customer such as yourself! We strive to provide excellent customer service and every returning guest is a pride of our brand. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Weekend break in London

Excellent location and very helpful staff room was excellent and breakfast wonderful. All the staff were very courteous and helpful and the bathroom toiletries were impressive. Sky Sports in the room and lots of other nice touches. Great location when flying into Stansted ...

February 2019|Discover13272600229

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Discover13272600229, Thank you for your excellent review of your recent stay with us. I am delighted to learn that you had a lovely stay with us and our wonderful staff took such great care of you. We are very lucky to be located in a central spot close to many transport links, including the Stansted Airport. I hope that you will choose us for your next stay once in London! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Great location and comfortable, quiet room

I was very happy with the quality of the room and how quiet it was. I liked the Ren bath products, the complimentary minibar and the quality of the breakfast served on site. Great location near Liverpool Street Station made getting around the city very easy, and we were walking distance to some of t...

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February 2019|ojm929

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear ojm929, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Surprising in so many ways

The Andaz London Liverpool Street is my go to hotel in London City and never fails to surprise and delight. Starting with the building itself - a modern design hotel somehow seamlessly fashioned within a beautiful older building. While location and physical plant are both great - what really sets th...

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February 2019|DreBay

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear DreBay, Thank you for taking the time to share this excellent feedback of your time with us. I am very glad that we are your preferred hotel in London! I will be sure to pass your superb comments about our staff to them personally, they are one of our most important assets! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Andaz Amazing

An excellent hotel with friendly and supportive staff and first class service I thoroughly recommend this hotel for any travellers to London seeking a excellent experience and comfort luxury and discretion ...

February 2019|Excursion58246116480

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Excursion58246116480, Thank you for your excellent review of your recent stay with us. I am delighted to hear that you have enjoyed your stay with us and that you would recommend us to other travellers. We hope to welcome you back at the Andaz in the close future! With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Great service

Very comfortable room and service is really great. Every one is friendly and treat you as an important guest. This is amazing experience. Architecture is old, but very London style, and I love the modern type room....

February 2019|Sightsee04125538334

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Sightsee04125538334, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your expectations and our services did not disappoint. We are very lucky to be based in such an historic building that has just undergo a renovation. If you are travelling to London soon I would personally recommend visiting our newly refurbished lobby that has just been completed, another amazing asset to our architecture and décor! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Overall very good...

Great location, friendly staff, nice amenities. Never had dinner their, but breakfast food & dining room was great. Rooms were nice size, clean and modern. Only negative - no bottled water in room yet bathroom water was chemically softened....

February 2019|shaunc1970

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear SHAUN C, Thank you for your excellent review of your recent stay with us. I am very pleased that you have enjoyed the breakfast and the rooms. Please accept my apologies that the information has not been passed on to you correctly however all our rooms are equipped with a mini bar and the bottled water is provided in there complimentary. I hope you will be able to come to visit us in the near future and make an use of the mini bar as required. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Excellent hotel. Even better staff/service.

This hotel never seizes to meet expectations. I stay here several times a year and i am always happy. Having several dining options right downstairs and the stores and coffee shops right outside makes this a homey experience. That and the Nespresso machine in the room. ...

February 2019|Ciprian S

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear freeyourmindrom, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. I trust that this will continue and we do really appreciate your loyalty with us! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Great spot with outstanding service

Met with early access to my upgraded room. Excellent customer experience. Plus they presented me with a gift and followed up with a personal note left in my room. The hotel was undergoing renovation but the effect was minimal to patrons on their comfort....

February 2019|Jim K

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear jimkinney2016, Thank you for providing such wonderful feedback of your recent stay with us! I am delighted to learn that you had a lovely stay with us and that our staff went above and beyond your expectations even that the renovations were taking place. Our staff are our greatest asset and we encourage them to break down barriers between themselves and our guests so that they can make their stay more personal and memorable. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Second great stay

I chose this hotel the first time solely on it's great location and proximity to my scheduled meetings. The second trip there was no way I was staying anywhere else! The location is amazing; literally right next to the Liverpool tube station. It's also simple to walk from the hotel to many offices...

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February 2019|HardcoreSlacker

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Passenger15941412567, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn that Andaz is your preferred hotel in London! We are very lucky to be located right next to the station and in a close proximity of other local East London places. Our restaurants have now been complemented with another bar that is located in our lobby, I would recommend for you to personally experience it when you are next time in London! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Anniversary Stay

We stayed at the Andaz at the end of a 2 week trip through Europe to celebrate our anniversary. The location was amazing! We had a wonderful stay, the staff were great and the room was very comfortable. I would stay here again! ...

February 2019|Kaela W

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Kaela W, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that you have chosen Andaz London to celebrate your anniversary and I am pleased that we have met your expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Lovely

We had a fantastic stay. The room was lovely clean and plenty of coffee tea and complimentary soft drinks. Breakfast was delicious anything you could think of was there. Service impeccable. Location perfect. Also complimentary drink on arrival. Thanks...

February 2019|G8770JSgeorged

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear George D, Thank you so much for taking the time and trouble to leave a review highlighting your experience at the Andaz London! I am very pleased that you have enjoyed your stay and I am delighted that you had a chance to have our lovely breakfast buffet in our stunning 1901 ballroom, we are very lucky to have such a beautiful space as part of the hotel. It has been a pleasure to read your excellent review and I can only hope to personally welcome you back to Andaz in the close future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Always customer service oriented

I have stayed here when Hyatt 1st took over, it is one of my favorite hotels. It is a great location easy to the tube stops. East London is the happening place and more and more things to do are coming. The staff always goes above and beyond. Definitely would recommend...

February 2019|MsLondon2

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear MsLondon2, I am delighted to learn you had a lovely stay with us and that you are coming back to us since the first opening! Our loyal guests are our upmost value and we do appreciate your trust in us! I am delighted to hear that our wonderful staff took such great care of you. Our staff are our greatest asset and we encourage them to break down barriers between themselves and our guests so that they can make their stay more personal and memorable Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

The absolutely fab Andaz

Spent most of the 24th of January here for a convention including lunch and dinner and had a wonderful time. Staff fabulous nothing too much trouble. Food was excellent. Decided to have a healthy breakfast had porridge but even that was lovely with all the fresh fruit and syrup. The room was lov...

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January 2019|melanie w

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear melwhiting_12 Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Andaz London

Andaz London- excellent location for transportation, walking around, close to some museums, St. Paul’s Church.We really had a nice visit and looked forward to getting into the most comfortable bed!The breakfast was delicious and we ate like Kings and Queens.Highly recommend....

January 2019|616eugeniem

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Eugenie M, Many, many thanks for only taking the time to pen such a lovely review, but for making such good use of our facilities and location! This is exactly what a true Andaz experience is all about and it seems that we have been able to help you make the most of your time here in London. I hope to welcome you again soon, until then, our best to you! Kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Had the best stay!

Had the best stay! Staff was nice, we got an upgrade and a lot of surprises at our room. Will recommed this hotel. Close to Brick Lane, go there on a Sunday! Good Communication from Liverpool Street to the rest of London...

January 2019|Nomad52246434426

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Nomad52246434426, Many thanks for taking the time to write this review, and what a delight that we were able to make such great use of our locale as well! We are so lucky to be in the heart of the East End, I hope we are so fortunate to welcome you back in the near future. Best regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

The perfect venue for a business offsite meeting!

We were there for three days and four nights for a business meeting and the staff did a great job of making sure all of our needs were met. The meeting room was well equipped from a technology perspective, the meals were exceptional (the breakfast was 'resort quality') and the accommodations were mo...

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January 2019|Camper44516034918

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Camper445160134918, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you, and that you were able to make the most of everything we have on offer here! Once again thank you for your time and we hope to have the pleasure of welcoming you - and your company! - back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Class

This is such a wonderful place. My favourite hotel. Excellent rooms and great customer service. They always accommodate any special requirements. Good value for money. A choice of eating locations. I wouldn’t go anywhere else. ...

January 2019|RDKMA

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear RDKMA, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Andaz Liverpool Street, London.

A fantastic experience. Hotel is well situated to access local attractions and experience the culture in the local bars and restaurants. Staff are very helpful. Overall relaxed feel throughout the hotel....

January 2019|Ambassador686925

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Ambassador686925, Thank you so much for taking the time and trouble to leave a review highlighting the location of the hotel and local area. I am delighted to hear that Andaz London met your expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Worth a visit

I have stayed in many Hyatt Hotels in various places around the world but this was the first Andaz, it was modern and relaxed but still maintained an excellent level of service, the staff were very attentive to all my needs and the room was very comfortable and well appointed, the modern decor was q...

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January 2019|Mark O

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Mark O, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Exceptional experience thanks to staff!!

Bringing my three teenagers to the Andaz was the best choice I’ve made on a vacation! The staff was warm and knowledgeable and made us all feel very welcome. The food was exceptional. The location was perfect to get around the city ....

January 2019|Dream52437149567

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Dream52437149567, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Great value for money!

Great location. Comfy beds, high ceilings, stylish decor. Free mini bar, Apple TV! Wonderful towels! Spacious room! Close to Tower Bridge and other sites. Exceptional gym facilities and steam room! Had fun playing billiard with my daughter!...

January 2019|Галина Б

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Галина Б, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Andaz is a top quality hotel in London and recommended

The hotel is top quality and good value compared to more expensive hotels on Piccadilly. High rating for The breakfast as it was good quality for a good price. The room was nice and spacious. My only negative was that the carpet in the room was not as clean as I and my family like. Would prefer har...

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January 2019|Wanderer07249266712

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Wanderer07249266712, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your expectations and our services did not disappoint. Thank you for your honest feedback regarding the carpet, this will be brought up with our Housekeeping department to improve for the future and make sure it will not occur again. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Excellent staff

Lovely hotel, great location but what makes a hotel a home away from home is the staff and they exceeded all expectations, especially Mel and Aida.I would recommend this hotel for business or for pleasure ...

December 2018|willyt8866

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear willyt8866, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our greatest asset and we encourage them to break down barriers between themselves and our guests so that they can make their stay more personal and memorable. It is so humbling to hear that Mel and Aida embodied the true Andaz spirit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Christmas party.

I was attending a works party and decided to book into the Andaz, very convenient for travel. On arrival I was given an upgrade to a larger room with free soft drinks and chocolates. The staff were so friendly and welcoming and the room was one of the most comfortable I have ever stayed in. So quiet...

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December 2018|patrickherlihy

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear patrickherlihy, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I am so pleased you had the chance to turn your Christmas party into a night away! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Nice

Warn and welcoming as a small family hotel and professional as big business hotel. Slightly expensive but not hidden cost. Minibar etc includedAlways continues to surprise its guest with small gifts or a glass of wine on welcome...

December 2018|Connector50050389995

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Connector50050389995, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Great hotel! Makes you feel valuable

This was my second time at Andaz on Liverpool street and the first time for my friend. The staff made us feel very special and welcomed and we would definitely recommend it to anyone and this is now the hotel that we are always staying in when we are coming over to London...

December 2018|Curious25753860095

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Curious25753860095, Thank you so much for taking the time and trouble to leave a review highlighting the service during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I am so pleased to hear that you continuously enjoy your stay at Andaz and you have made it your preferred hotel in London! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Very good hotel

Great location with fantastic staff. The number of restaurants and services should please everyone and the gym in the hotel was exactly what I needed. The location is good and being so close to the Liverpool Street station makes it very easy to get to and from any airport in London....

December 2018|Trail49186995464

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Trail49186995464, Thank you so much for taking the time and trouble to leave a review highlighting the location and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I am glad you had the chance to make use of our wonderful gym, set in a stunning old Egyptian temple! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

An excellent city hotel

Absolutely fabulous hotel, an extremely comfortable bed, great bathroom, spotlessly clean, quiet and excellent breakfast - 10/10 from us, I highly recommend this hotel, especially if you want to spend time in your room - I didn't want to leave!...

December 2018|jenniew94

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear jenniew94, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and you were able to enjoy the room to the full extent. We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Surprises, Delights, and our Engagement

I proposed to my now-Fiance while staying with Andaz. We were blissed out and calling family from the room when we received a surprise gift of flowers and champagne from the staff downstairs, Aida and Monika. Such an incredible gesture made our night absolutely unforgettable! This is a luxury hote...

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December 2018|coffeewouldhelp

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear coffeewouldhelp, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. First of all congratulations!! I am delighted to hear you made Andaz your venue to pop the big question! I am delighted to learn you and your fiance had a lovely stay with us and our wonderful staff took such great care of you. Thank you for letting Aida and Monica know about your big news so they could surprise you with such lovely treats and make your stay that much for special! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future, perhaps for the honeymoon! With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Christmas at Andaz

This was a superb find. Lovely rooms, great staff and a great experience. Staff are extremely customer focused and genuinely care about your stay. I would recommend this hotel for its great location and lovely large rooms...

December 2018|biancalouisahunter

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear biancalouisahunter, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Excellent Hotel

Always an excellent place to stay close to Liverpool St Station. Not cheap, but good quality rooms and attentive staff. The complementary coffee and pastries in the morning were particularly welcome given how cold it was outside!...

December 2018|Philip Graham H

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear pghancock, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I am so glad you made full use of our little breakfast treats in the lobby before heading out for your day in this cold weather! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Best Expeience and Service

Truly world class hospitality! This was our first trip with our little boy, and the hotel team went above and beyond to make us feel welcomed and right at home. We will remember and talk about this experience for years to come. Definitely coming back here when we are back in London!...

December 2018|MaFamily2018

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Dreamer08950040133, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you and your family. Our staff are our most valuable asset and we encourage them to get to know our guests on a very personal level so as to make their stays beyond just a regular hotel visit! I am so glad you hear your little boy loved his time with us! Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Andaz and Arsenal

Recently stayed at this hotel with three friends as part of a sport, as we were able to check in ts package through Thomas Cook. The hotel experience was very good from the start as we were able to check in to one of the rooms early and so were able to leave our baggage and have a quick change. The...

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December 2018|ABJwandering

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Meander08141224969, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I am so pleased that you had a chance to sample our lovely breakfast in the stunning 1901 ballroom. It is so humbling to hear that you had a great experience all over the hotel from the amenities in the room to the service everywhere. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Great experience

Great hotel - even for London! Being from the US, I'm used to being disappointed by London hotels as compared to the room you'd get in the US for the same or lesser price. The Andaz was really great. Very convenient to several business meetings I had in the area and and easy 15 minute Tube ride to ...

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December 2018|hoglundtw

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear hoglundtw, Thank you so much for taking the time and trouble to leave a review. I am delighted to hear that Andaz London met your high expectations and our services did not disappoint. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Beat expectations

large clean rooms,lovely staff ! The whole hotel was spoiltless ! We were traveling with our 3 year old son and all staff were very help for and sincerly happy to help.We will be back and hope to be soon....

December 2018|THEHOOPSTOCK

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear THEHOOPSTOCK, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you and your family. We hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Finest hotel, perfect location

I stay here every time I visit London. By far the nicest place with a perfect location. Only a 30 second walk to Liverpool Street Station, which is a monster hub. Tower Bridge is a 20' walk. You are in the heart of London with plenty to do and many high energy pubs, restaurants and shopping nearby. ...

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December 2018|Demetrios B

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Demetrios B, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. Thank you for your continued loyalty and support, we love having you and your family visit Andaz London! I am delighted to hear that the Andaz is your preferred hotel in London and you continuously enjoy your stay with us. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Why not come here for an amazing experience?

It was brilliant from quick check in, to complementary wine and roses for our anniversay, great helpful staff and a breakfast to keep u full whilst u go around London from the convience of the Liverpool Station at us door step, what more could we ask for? X...

December 2018|LeeshaZ_18

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear LeeshaZ_18, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. Thank you for choosing Andaz to celebrate such a momentous occasion! I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you and made your special occasion even more memorable. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Wow! This hotel is EXTRAORDINARY!

The Andaz Liverpool is a remarkable place. The hotel location has a unique history and is near the Barbican center and Tower Bridge. The rooms and bathrooms are large, beautiful and well equipped. There are exceptional restaurants onsite including Lady Abercorn's Pub which serves yummy fish and chip...

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December 2018|Priscilla B

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Priscilla B, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I am so glad you had a chance to sample some of food and beverage offerings and you enjoyed your traditional pub and lovely breakfast in stunning 1901. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Incredible and very thoughtful customer service makes this a standout hotel

My partner and I had a wonderful stay at this hotel. Not only was the room very nice, with interesting touches such as books about the local area, the customer service we experienced was incredible. I mentioned it was my birthday and a member of the team brought up a mini cupcake and card - I was al...

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November 2018|Isobel_18

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Isobel_18, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. First of all congratulations on your pregnancy!! Thank you for choosing Andaz to celebrate your birthday. I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. I hope you had an extra special birthday and you join us next year with your little one. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Will definitely return

Second time staying at the Andaz London Liverpool. This place is on point.The front desk staff is top notch going above and beyond for us on multiple occasions. We even received a personalized note and small gift recognizing our pregnancy.Our room was spacious, bedding extremely comfortable, and t...

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November 2018|Ben O

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Ben O, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of room you were allocated during your recent stay with us. First of all congratulations on your fabulous news! I am delighted to learn you had a lovely stay with us and our wonderful staff took such great care of you. Our staff are our most valuable asset here at Andaz, it is so encouraging to hear that they understood your needs and made your stay that much more special. I am so pleased to hear that you will make Andaz London your hotel of choice when coming to London. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Excellent service - hotel and conference center

The Andaz had excellent client service both from the hotel and conference center perspective. The events manager was extremely supportive and made sure that guest check in and guest services ran smoothly during our time there....

November 2018|Escape08456220042

Owner Response

Otto S, General Manager at Andaz London Liverpool Street, responded to this review

Dear Escape08456220042, Thank you so much for taking the time and trouble to leave a review highlighting the service and quality of our conference services. I am delighted to learn your event ran smoothly and our wonderful staff took such great care of you. I do hope we have the pleasure of being your preferred venue in London when hosting your next event. Once again thank you for your time and we hope to have the pleasure of welcoming you back to Andaz London in the future. With kindest regards, Otto Otto Steenbeek General Manager Andaz London Liverpool Street otto.steenbeek@andaz.com +44 (0)20 7618 5020

Fantastic from Start to Finish

We stayed for 3 nights and was welcomed as soon as we walked through the door. Our visit to London was to see a concert which unfortunately was cancelled at short notice but we decided to still go and enjoy London. On arrival we just mentioned our disappointment around the cancelled concert and wh...

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November 2018|