Hotel Policies

Destination Fee

Bike Rentals with self-guided tour and map of popular sights in SF (based on availability) 

Premium hi-speed Wi-Fi for multiple devices

Local and 1-800 phone calls

Usage of Business Center (printing and copy resources)

Bottled water, refreshed daily

Mail/package holding & delivery (in-house), up to 5 pounds

15% restaurant discount at various local Hyatt properties

Retail Disount/Loyalty card to retailers in Pier 39 (present card at time of purchase for discounts)

Special SF keepsake magnet upon departure

20% discount on Big Bus sightseeing Deluxe bus tickets (purchase tickets through Front Desk - up to 4 per room) 

$2.50 off Aquarium tickets (purchase tickets through front desk - up to 4 per room)

$2 off Exploratorium tickets (purchase tickets through Front Desk - up to 4 per room)

Rollaway Bed Rental (oversized king or double rooms/1 per stay) first come first serve basis, availability based on room type

$10 discount on Spin Scooter (download SPIN app to receive discount)

$8 off Madame Toussads Tickets (purchase tickets through Front Desk - up to 4 per room)