Dream Hollywood FAQs
FAQs
Hotel Experience & General Information
Our hotel offers a stylish, vibrant atmosphere paired with warm, attentive service. Guests can expect thoughtfully designed rooms, inviting social spaces, and a lively yet comfortable environment. While we focus on creating a modern, energetic experience, our team is always available to ensure your stay is seamless, relaxing, and tailored to your needs.
Our hotel draws inspiration from the creative spirit, nightlife, and cinematic legacy of Hollywood. From design details and curated artwork to the overall energy of our social spaces, the property reflects the neighborhood’s rich entertainment history and modern cultural scene. We also collaborate with local partners and showcase nearby dining, music, and arts experiences, allowing guests to feel connected to the authentic character of the area during their stay.
Our hotel is best suited for couples, solo travelers, and business guests who appreciate a stylish, energetic atmosphere and a prime location in the heart of the city. The vibrant social spaces, modern design, and easy access to dining, nightlife, and entertainment make it an ideal choice for guests looking to immerse themselves in the local scene. While families are welcome, the overall experience is especially tailored to travelers seeking a contemporary, boutique-style stay.
Check-in begins at 4pm, and check-out is at 11am. Early check-in and late check-out requests are subject to availability and cannot be guaranteed. If you arrive before your room is ready, we are happy to store your luggage so you can begin enjoying the area right away. For late departures, please contact the front desk during your stay to check availability and any applicable fees.
This property charges a $42.00 nightly destination fee per room. Click here to view all inclusions. (Inclusions subject to change at any time.)
Please contact the hotel directly for more information.
Yes, we can store luggage for all incoming and outgoing guests.
Yes, packages may be sent to the hotel prior to your arrival. Please ensure the package is addressed with the guest’s full name and arrival date to help us properly identify it.
Rooms & Amenities
Standard King
Comfortable and thoughtfully designed accommodations featuring essential amenities. Ideal for short stays or guests seeking a streamlined and relaxing experience.
Bronze Balcony Room
Well appointed room featuring a private balcony, perfect for enjoying fresh air and the surrounding Hollywood atmosphere.
Silver Balcony Room
Upgraded balcony room with outdoor seating, offering a comfortable space to unwind along with preferred placement within the hotel.
Gold King Room
Elegant king room with upgraded features and premium amenities, designed to deliver a more refined and relaxing stay.
Sunset City View King Room
King room showcasing beautiful city views, ideal for taking in unforgettable sunsets during your stay.
Sunset and City View Balcony Room
Inviting room featuring a private balcony with sweeping sunset and city views, blending indoor comfort with outdoor relaxation.
Two Queen Room
Spacious room with two queen beds, well suited for families or friends traveling together who value extra sleeping space.
Standard Platinum Suite
Spacious suite offering a separate living area and bedroom, enhanced by a his and hers sink area and upgraded amenities for added comfort.
Platinum Suite with Balcony
Expansive suite featuring a private balcony, separate living and sleeping areas, and premium amenities. Includes a his and hers sink area for an elevated experience.
Platinum Studio Suite
Generously sized studio style suite that combines living and sleeping spaces with luxury details. Includes a his and hers sink area and upgraded amenities.
Guest House
The property’s exclusive Presidential Suite offering unparalleled luxury and privacy. Highlights include a 180 degree wrap around balcony, separate living and bedroom spaces, and a deep soaking bathtub. Ideal for guests seeking elegance, seclusion, and breathtaking views.
All rooms include high-speed Wi-Fi and convenient power outlets to support business or personal needs. Some rooms also feature a dedicated desk or workspace for guests who require a more traditional office setup. Premium and suite categories are more likely to offer larger or additional work areas.
Yes! Our hotel is a feather-free property and offers down-alternative bedding and pillows as a standard amenity. This ensures a comfortable, allergy-friendly sleep experience for all guests.
Yes, daily housekeeping is provided for all guest rooms from 9:00 AM to 5:00 PM to ensure a clean and comfortable stay. Housekeeping service can be customized based on your preferences, including skipping service on certain days, requesting additional towels or amenities, or arranging a specific service time. Guests can also request turndown service in the evenings for an added touch of comfort and convenience.
Our hotel is committed to providing a comfortable and accessible experience for all guests. Accessibility features include:
Guest Rooms:
Select rooms are designed with ADA compliant features including roll in showers, grab bars, and other accessible amenities to support a comfortable stay.
Public Areas:
Accessible entrances, ramps, elevators, and restrooms are available throughout the property.
Services & Assistance:
Our team is happy to provide additional support or assistive devices upon request to help ensure a safe and comfortable stay.
Guest rooms do not come standard with a mini fridge; however, each room is equipped with a cooler for your convenience. A regular mini fridge is available upon request, subject to availability. Please contact the front desk if you would like one arranged during your stay.
Yes, we offer in-room dining service for guests who wish to enjoy meals in the comfort of their room. Service is available from 7:00 AM to 5:00 PM on weekdays and 7:00 AM to 6:00 PM on weekends.
Yes, rollaway beds are available upon request, but they are only allowed in Suite rooms and Gold King rooms as part of our standard safety protocol. Rollaway beds are available for $25 per day.
Yes, we offer housekeeping daily.
Parking, Travel & Transportation
The closest airport to our hotel is Los Angeles International Airport (LAX), located approximately 12 miles away. Guests can also access the hotel via other major transit hubs in the city, including Hollywood Burbank Airport (BUR), Union Station (downtown Los Angeles), and nearby metro or bus lines.
The hotel does not provide a regular shuttle service. However, our front desk team is happy to assist guests with arranging taxis, rideshares, private car services, or airport transfers to ensure convenient transportation during your stay.
Guests have several convenient options for getting around the city:
Rideshare & Taxi:
Popular rideshare services such as Uber and Lyft, along with traditional taxis, are readily available for quick and direct transportation.
Public Transit:
Nearby metro lines and bus routes provide affordable and convenient access to key destinations throughout Los Angeles.
Car Rentals:
Several car rental agencies are located near the hotel for guests who prefer to drive themselves.
Hotel Assistance:
Our front desk team is happy to provide guidance, directions, and recommendations for local transportation based on guests' plans.
Yes, our hotel is centrally located in Hollywood, making it within walking distance of several key attractions, entertainment venues, restaurants, and shopping areas. Popular destinations nearby include the Hollywood Walk of Fame, TCL Chinese Theatre, Dolby Theatre, and select business centers. For locations that are farther away, convenient rideshare, taxi, or public transit options are readily available.
While the hotel does not offer on-site rentals, guests can easily access rental cars and bicycles through nearby rental agencies or local partners. The front desk team is happy to provide recommendations, directions, and assistance in arranging rentals to help you explore the city at your own pace.
Yes, the hotel offers valet parking, which is operated by a third-party service. The rate is $65 per night. Valet provides convenient and secure parking directly at the property.
Yes, the hotel offers complimentary EV charging for guests with electric vehicles. Chargers are available on a first-come, first-served basis.
Hotel Facilities
No, we do not have a spa.
Reservations are recommended to guarantee a table at our on-site restaurant, especially during peak hours or weekends. Walk-ins are welcome when space is available, but availability cannot be guaranteed. Guests can contact the front desk or the restaurant directly to make a reservation in advance.
Yes, our rooftop pool is available to enjoy year-round. You can also reserve one of our private poolside cabanas, available weekdays from 11 a.m. – sunset.
WiFi & Digital
The hotel provides complimentary Wi-Fi in all guest rooms and public areas, suitable for browsing, streaming, and basic business needs. For guests requiring enhanced connectivity, high-speed internet options may be available.
Yes, all guest rooms are equipped with smart TVs. Streaming is only supported via Android devices, but we are happy to provide an HDMI cord so guests can connect other devices to the TV for streaming.
Currently, the hotel offers mobile check-in for a convenient and contactless arrival experience. Digital key access is not yet available through the app. Guests can still use the app to manage certain aspects of their stay.
Families & Groups
Yes, the hotel offers connecting rooms in select categories, which are ideal for families or groups traveling together.
Playpens and Cribs are available upon request
Highchairs for in-room dining or the restaurant
Kids’ Menu options at our on-site dining venues
Family-friendly activities and recommendations in the local area
Yes, the hotel can accommodate large groups, weddings, and special events. We offer a variety of event spaces and customizable packages to suit different occasions, from corporate meetings to social celebrations. Our events team can assist with planning, catering, audiovisual support, and set up to ensure a seamless experience.
Pets
Yes, the hotel is pet-friendly and welcomes dogs. Key details of our pet policy include:
- Pets Allowed: Only dogs are permitted; cats are not allowed.
- Fees: A pet fee of $125 for standard pets, but the fee is waived for ADA service animals. Emotional support animals are not exempt from the fee.
- Amenities: Designated pet relief areas on property, pet bedding, and water bowls may be provided.
Accessibility
The hotel is committed to providing a comfortable and accessible experience for all guests. Onsite accessibility features include:
- Accessible entrances with ramps and automatic doors
- Elevators serving all floors
- Accessible restrooms in public areas
- Designated accessible parking spaces near entrances
- Visual alarms and signage throughout the property
- Staff assistance available for additional accessibility needs
Yes, service animals are welcome (fee waived). Emotional support animals are not exempt from the fee. No supporting documents needed.
Booking & Policies
The hotel’s cancellation and change policy varies depending on the rate and booking method. Generally:
- Standard Reservations: Can be canceled or modified up to 48 hours/days before arrival without penalty.
- Non-Refundable or Special Rates: Changes or cancellations may not be allowed or may incur a fee.
- No-Shows: Guests who do not arrive without prior cancellation may be charged the full stay amount.
Yes, the hotel participates in the World of Hyatt loyalty program, offering members a variety of benefits, including:
- Points earned for eligible stays that can be redeemed for free nights, upgrades, or experiences
- Member-exclusive rates and promotions
- Priority check-in and late check-out (subject to availability)
Access to special amenities or offers during your stay
Yes, the hotel offers special rates and packages for corporate travelers, groups, and extended stays. These may include discounted nightly rates, flexible booking options, or additional amenities depending on the length of stay and number of rooms booked. Guests or companies interested in these rates should contact the hotel’s reservations or sales team directly to discuss options and secure the best available rates.
Yes, based upon availability.