Frequently Asked Questions
What time is check-in and check-out at Wild Dunes Resort?
- Check-in begins after 4:00 PM for Boardwalk Inn guests at the Boardwalk Inn front desk.
- Check-in begins after 4:00 PM for Sweetgrass Inn and Residences at Sweetgrass guests check in at Sweetgrass Inn’s front desk.
- Guests must be 18 years or older to check in to Sweetgrass Inn, Boardwalk Inn, and Residences at Sweetgrass.
- Check-out: 11:00 AM for Sweetgrass Inn, Boardwalk Inn, and Residences; 10:00 AM for homes and condos. A late departure fee may be assessed for departures after aforementioned times.
Early check-in and late check-out are available based on availability and may include additional fees.
What if I’m checking in late?
Late check-in is available 24 hours a day. If you expect to arrive after 8:00 PM, please contact 843.886.6000 so our team can prepare for your arrival.
Can I store my luggage before or after I check out?
Yes. Our team is happy to hold your luggage at the front desk so you can enjoy more time on Isle of Palms without the weight of your bags. Whether you’re early to arrive or lingering a little longer, you’re welcome to explore the resort while we keep everything secure.
Can I send a package to the hotel?
Absolutely. Guests may ship packages to the resort before arrival. Please include the name under which your reservation is booked and your arrival date on the shipping label. Items will be held at the front desk for pickup. Oversized or specialty deliveries may require advance coordination.